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Eclipse Travel Reviews 

1,068
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 161 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the professional travel agents provide exceptional planning, ensuring seamless itineraries, comfortable accommodations, and reliable airport transfers across various international destinations. Travelers often praise the knowledgeable local guides and the well-organized schedules that make complex multi-country journeys completely stress-free and enjoyable. Some reviewers were not happy with certain aspects of their trips, mentioning inconvenient early flight departures, language barriers with specific local guides, or unexpected difficulties during physically demanding excursions. A few consumers also noted that they desired clearer guidance for expensive bookings or experienced minor organizational missteps during their holiday.

What people talk about most

Holidays

Reviewers highlight positive aspects of holidays, describing their trips as unforgettable and phenomenal... See more

Staff

Consumers find staff to be positive, highlighting their extensive knowledge, professionalism, and helpfulness... See more

Service

Clients share positive opinions on service, noting that everything runs smoothly from planning to departure.... See more

Location

Reviewers mention positive feedback about location, highlighting breathtaking destinations and a great range... See more

Booking process

Users describe positive interactions with the booking process, noting that it is straightforward and easy to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our agent Meike gives first class service from start to finish. Meike was great at the start, giving us many options to consider for our South American trip. Then after we booked Meike kept us infor... See more

Company replied

Rated 5 out of 5 stars

I was overwhelmed with the number of animals I saw. Eclipse Travel booked me on the Off the Beaten Track package in Tanzania, which was perfect for me. It exceeded my expectations. The quality of the... See more

Rated 5 out of 5 stars

Blake at Eclipse was brilliant. He organised everything for my very first International trip keeping within my budget. I travelled solo to Antarctica, my #1 bucket list destination, a daunting prosp... See more

Company replied

Rated 5 out of 5 stars

All transfers on time. Hotels very comfortable. Only issue we had was on an internal flight where no luggage was booked for the infant and his luggage cost us $400 to have checked. Otherwise tour went... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cultural Tours Provider
  4. Tour Operator

About Eclipse Travel

Written by the company

At Eclipse Travel, we specialise in crafting tailormade journeys to some of the world’s most extraordinary and remote destinations, including Antarctica, the Arctic, Africa, and Latin America. As one of Australia’s leading travel experts, we’re passionate about delivering seamless, personalised adventures that reflect each traveller’s unique interests, dates, and budget.

Our team of seasoned travel professionals brings firsthand knowledge and deep expertise to every itinerary, ensuring exceptional value and unforgettable experiences. Whether it’s a wildlife-focused safari, a small ship expedition cruise, a romantic honeymoon, or a multigenerational family holiday, we design journeys that inspire wonder and foster meaningful connections with nature and culture.

We’re proud to champion responsible tourism, working with trusted local operators and promoting sustainable practices that protect the environments and communities we visit.

Let Eclipse Travel be your trusted companion in discovering the world’s most captivating corners. Are you ready for an adventure of a lifetime?

ECLIPSE TRAVEL

Written by the company

Australia’s leading tailormade travel experts
At Eclipse Travel, we specialise in crafting tailormade journeys to some of the world’s most extraordinary and remote destinations, including Antarctica, the Arctic, Africa, and Central and South America. We aim to inspire and facilitate incredible journeys that cater to our clients' unique interests, travel dates, and budgets, all while promoting responsible tourism and a deep appreciation for the world's most stunning and unique environments. From wildlife-focused adventures to small ship expedition cruises, honeymoons to multigenerational family holidays, we pride ourselves on crafting personalised trips that capture the essence of each locale, providing unforgettable memories and exceptional value for money.
Our People
At Eclipse Travel, we love travel – and we think it shows in the way we run our company. Our travel specialists are endlessly enthusiastic, and have intimate, first-hand knowledge of the destinations we offer from years spent travelling to and living in those destinations. We pride ourselves on the first class, personal service you’ll receive from the moment you contact us until you touch down again, home from the trip of your lifetime. Everyone on our team will work hard to impress you, so that if you ever feel the urge to take off on another adventure, you’ll come back to us – or even recommend us to your friends and family!
Our Product
We’ve sourced the leading products and the best local operators to ensure your adventure is pure enjoyment, free of hassles. Our specialties include experience-filled adventures, safaris, small ship cruising, honeymoons, family trips, world-class treks, and luxury travel. We regularly revisit our regions to discover new offerings and perform quality checks on our trusted products. Whether you’re dreaming of exploring Antarctica, the Arctic, Africa, or Central and South America, simply let us know where you want to go, and we’ll take care of the rest!

Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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4.8

All reviews

(1,068)

153 reviews in the last 12 months

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Rated 5 out of 5 stars

Eclipse were brilliant

Eclipse were brilliant. Daniel, in Australia, planned everything down to the last detail. On arrival in South America, in each country, their local representative contacted us immediately and made sure everything ran smoothly.
Had multiple issues with the airlines during our travels, (nothing to do with Eclipse), and Eclipse helped us every step and saved us a lot of stress. Very impressed with their service and would highly recommend them!

April 14, 2026
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Reply from Eclipse Travel

We loved reading your review Tony, thank you for taking the time to share. We appreciate your kind words!

Rated 5 out of 5 stars

The planning was meticulous

The planning was meticulous
At every airport we were met by a friendly driver/guide and this made our travel so much easier.
A well put together itinerary !

April 24, 2026
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Reply from Eclipse Travel

So glad to hear you had a seamless adventure. Thank you for your review, David!

Rated 5 out of 5 stars

The perfect South American trip


We recently completed a multi-country South America trip with Eclipse Travel covering Chile, Argentina, Brazil, Peru, and Bolivia — and it was absolutely phenomenal from start to finish.

A special mention has to go to our travel consultant Daniel, who was outstanding throughout the entire planning process. He was incredibly patient, took the time to truly listen to what we wanted from the trip, and used that to suggest the perfect itinerary for us. It never felt like a cookie-cutter package — Daniel's recommendations were tailored, thoughtful, and spot-on.

That level of personal attention really showed in the quality of the itinerary. Coordinating five countries is no small feat, and every leg of the journey felt carefully designed rather than rushed or generic. The pacing between destinations was perfect, giving us enough time to genuinely immerse ourselves in each place. Logistics — transfers, accommodation check-ins, internal travel — were seamlessly stitched together, which made a huge difference when navigating such varied terrain and time zones.

What also stood out was the caliber of vendors and partners Eclipse works with. The service across every hotel, tour operator, and local experience was exceptional, with an attention to detail that made each moment feel special. It's clear that Eclipse is very selective about who they partner with, and it truly elevates the entire experience.

The range of destinations was breathtaking: the dramatic landscapes of Patagonia, the vibrant energy of Buenos Aires, the lush Amazon, the iconic ruins of Machu Picchu, and the surreal salt flats of Bolivia. Each felt like a distinct, unforgettable chapter of the trip.

Eclipse Travel delivered a world-class adventure across one of the most diverse continents on the planet. If you get the chance to work with Daniel, don't hesitate — he genuinely goes above and beyond. We already can't wait to plan our next trip.

April 14, 2026
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Reply from Eclipse Travel

Thank you for your wonderful review, Vanessa! We will pass on your kind words to Daniel, and hope to help you plan another trip in the future.

Rated 5 out of 5 stars

Excellent service, as always.

Eclipse is a trustworthy travel company with very competitive prices. They have great social skills & are very easy to deal with. That's why I keep using them.

April 20, 2026
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Reply from Eclipse Travel

Thanks Mike, much appreciated!

Rated 5 out of 5 stars

A wonderful adventure in Galapagos

Eclipse organized everything to make our Galapagos trip a wonderful, smooth experience that we are very grateful for! Flights, accommodation, tour guides and the amazing 12 days cruising the stunning Galápagos Islands. Our consultant Meike and the team were in constant contact and were there for anything we needed at any time with advice and help! We 100% recommend them and will definitely use them again for our future travel.

March 17, 2026
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Reply from Eclipse Travel

We're so pleased to hear you had a wonderful Galapagos trip, Sally! Thank you for your kind words, and we look forward to helping you plan your next trip.

Rated 5 out of 5 stars

Great experience working with Tiffany…

Great experience working with Tiffany at Eclipse Travel on our trip to Patagonia. She arranged great accommodations at the Eco Camp in Torres Del Paine National Park and Epic activities for my wife and I over the 56 days of our stay.

March 24, 2026
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Reply from Eclipse Travel

Thanks for your kind words, Robert. We are glad to hear you had a great experience with us and also a wonderful trip!

Rated 5 out of 5 stars

I loved the expertise & experience of the staff

I was very happy with the easy communication with Lara from Eclipse travel. She was very informative regarding travelling in South America & particularly the Galapagos. Her expertise in helping me decide which cruise to do, how long to stay & activities on board really made my trip perfect.

April 8, 2026
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Reply from Eclipse Travel

Thanks for your lovely review, Bernadine. We will pass on your kind words to Lara, and hope to help you with another trip in the future!

Rated 5 out of 5 stars

Amazing Travel Agency!!!!

We booked a South America and Antartica trip with Eclipse Travel, from the very beginning of booking, throughout our journey they have been nothing but amazing! Their customer service and commitment of my husband and I having the most unforgettable journey was second to none. I highly recommend booking through Eclipse Travel and especially Meike.

April 13, 2026
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Reply from Eclipse Travel

Thank you for your lovely review! We are so pleased to hear you had an incredible time, and appreciate your recommendation.

Rated 5 out of 5 stars

Trip of a lifetime!

Our trip to Antarctica was just amazing!!! Every detail was taken care of. This made for a worry free holiday experience. The white continent was the most amazing experience. We were struck by the silence and beauty of this pristine environment. A rare and wonderful experience to be in a place not inhabited by humans.

April 3, 2026
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Reply from Eclipse Travel

We are so pleased to read your glowing review, Marion. Thank you for taking the time to share!

Rated 5 out of 5 stars

A Fantastic Holiday

We went to Chile and Argentina on a customized tour. We had a fantastic time. The local partners were very well organized and efficient. All transfers and pickups went like clockwork. The only time a route we were going to take was closed the company were onto it quickly to organize an alternative to get us to our next destination on time.
The one thing is that the tours organized for us came thick and fast. I would suggest that if takes all day getting from one location to another, (for example a long transit stop or long bus ride) be sure to ask for a free day to be inserted in the schedule for the next day.

April 8, 2026
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Reply from Eclipse Travel

Thanks for your kind words, Jim! We are so pleased to hear you had a fantastic holiday and will definitely take on board your feedback about allowing a bit more down time. We hope to help you with another trip in the future!

Rated 5 out of 5 stars

Excellent tour organised by Eclipse.

Our tour was well-organised and went smoothly apart from a long flight delay on our departure from Sydney with LATAM. This delay meant we would miss our connecting flight from Santiago to buenos Aires but Eclipse helped us work out what to do about it.
Our Antarctica and South Georgia cruise with Swan Hellenic went very well. After that, Eclipse had organised our trip to Peru for 6 days and it all went very smoothly. Our guides and drivers were excellent and we thoroughly enjoyed it all. We recommend booking with Eclipse for their efficiency and attention to any problems that might occur.

February 2, 2026
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Reply from Eclipse Travel

Thank you, Helen! We’re pleased to hear you had such a great experience in Antarctica, South Georgia and Peru. We’re especially glad we could assist during the flight disruption, and truly appreciate your recommendation of Eclipse Travel.

Rated 5 out of 5 stars

Making Vacation Dreams A Reality

Luke does a great job in building custom trips for us. He takes everything we want to see and do and puts it into a grade-A itinerary. Basically, he makes our vacation dreams a reality. He's very communicative (despite the 12 hour time difference), and the review and booking processes are super easy.

February 26, 2026
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Reply from Eclipse Travel

Thank you Rebekah, this is so lovely to hear. Luke will be thrilled to know he’s helped turn your travel ideas into reality, and we’re really glad the whole process has felt easy and well-supported for you.

Rated 5 out of 5 stars

Very comfortable itinerary

Very comfortable itinerary, very good organisation and service, best travel agent for South America

March 23, 2026
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Reply from Eclipse Travel

Thanks for your lovely review, Angela!

Rated 5 out of 5 stars

The Columbia itinerary for two weeks…

The Columbia itinerary for two weeks was very good as was the guide. Enjoyed traveling with small group

March 13, 2026
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Reply from Eclipse Travel

Thank you! We are glad to hear you had such a wonderful trip to Colombia with us.

Rated 5 out of 5 stars

Well done Tiffany

Tiffany Chek was our booking agent and she did a splendid job.
All the bookings were precise and all the travel connections went off without a hitch.

March 18, 2026
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Reply from Eclipse Travel

Thanks Pete, we will pass on your kind words to Tiffany. Glad to hear you had such a seamless trip!

Rated 5 out of 5 stars

Tour of Patagonia…

We just completed a tour of Patagonia and congratulate the Eclipse team on an excellent job done by you and your South American partners.

It all went so smoothly without one hickup and with excellent service along the way.

We will be recommending Eclipse again.

March 14, 2026
Unprompted review
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Reply from Eclipse Travel

Thank you very much for your kind words, Greg! We are so pleased to know that both our service and your trip itself exceeded expectations.

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