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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and excellent communication, often going above and beyond expectations. Many consumers highlight the quick turnaround times and efficient service, noting that they were kept well-informed throughout the repair process. People frequently mention significant cost savings compared to dealership prices, with many units being repaired for a fraction of the cost of a new replacement. However, some customers also noted issues with the product and service. A few people reported that their repaired units did not fix the original fault, or that the company was unable to repair the unit at all. Some reviewers were not happy with delays in service, with units being held for extended periods, and a few mentioned concerns regarding the state of the returned units.

What people talk about most

Service

Users describe positive interactions with service, highlighting the quick and efficient repair process, with... See more

Product

People report ambiguous experiences with product. Many customers praise the successful repairs of various car... See more

Staff

Reviewers highlight positive aspects of staff. Many customers praise the professionalism, helpfulness, and... See more

Price

Customers had ambiguous experiences with price. Some reviewers found the prices very reasonable, even cheap,... See more

Response time

Customers consistently note positive experiences with response times. Many reviewers praise the quick... See more

Based on these reviews

Rated 5 out of 5 stars

Used ECUTesting along one other repairer for years. ECU testing have biggest coverage. Online order form is effortless and easy to fill. Postage labels emailed to be printed. Automated text or email... See more

Rated 5 out of 5 stars

Had an issue with Landrover auto gearbox, gear selector. A well known Landrover problem which should have been a recall but never was, and now LR main dealers will gladly fleece you of up to a £1000... See more

Company replied

Rated 5 out of 5 stars

I live all the way in South America/Guyana where technicians quoted me almost 3k US for a replacement ABS pump & workmanship for my 2017 Audi A4, found info on google suggesting ECUtesting could repa... See more

Company replied

Rated 5 out of 5 stars

The Gear Shifter Module on my C-Class Mercedes failed recently. A new unit was over £600 plus fitting. I found Ecutesting online. They were very helpful and knowledgeable. My failed module w... See more

Company replied


Company details

  1. Vehicles & Transportation

Information provided by various external sources

UK supplier of automotive ECU's, throttle bodies, air mass meters & ABS modules as well as listing technical advise & common faults


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

868 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 50% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Been using ECU Testing for a number of…

Been using ECU Testing for a number of years now, quick & efficient service, not had any issues so far. Would recommend.

October 24, 2025
Unprompted review
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Reply from Ecutesting

Hi SE Auto Services Ltd. Thank you for your kind feedback, we value your custom. Regards Karen

Rated 5 out of 5 stars

Had an issue with Landrover auto…

Had an issue with Landrover auto gearbox, gear selector. A well known Landrover problem which should have been a recall but never was, and now LR main dealers will gladly fleece you of up to a £1000 to resolve by fitting a new gear selector module(GSM)! Instead, I removed my GSM (20 minutes and a few screws)and sent it to ECU testing. Sent it on Tuesday and by Friday it was back with me, repaired and with a lifetime guarantee. Works perfectly and only cost circa £200 including two way postage. Absolute bargain, brilliant communications and first class service. Give them a go, you wont be disappointed.

October 10, 2025
Unprompted review
Ecutesting logo

Reply from Ecutesting

Hi Derek, Thank you so much for your incredible feedback. It is much appreciated. Regards Karen

Rated 5 out of 5 stars

Great communication and fast turn around!

Ecu testing have done many jobs for us( Suffolk Clutch Centre), ranging from mechatronics to actuator repairs, they are a great company to work with, amazing communication, they let you what’s happening with every step of the process via email updates, and the turn around times are incredible! Would highly recommend!

October 29, 2025
Unprompted review
Ecutesting logo

Reply from Ecutesting

Hi Nick, Thank you for your amazing feedback. We look forward to continuing doing business with you in the future. Regards Karen

Rated 5 out of 5 stars

My ECU was failing

My ECU was failing, sent it in to ECU testing and they returned it as good as new withing a few days. Could net have been happier of the result.

October 6, 2025
Unprompted review
Ecutesting logo

Reply from Ecutesting

Hi Rolf, Thank you so much for your positive feedback. Regards Karen

Rated 5 out of 5 stars

first class service as usual

first class service as usual, quick, responsive and always keep you updated.

October 31, 2025
Unprompted review
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Reply from Ecutesting

Hi Paul, Thank you for your 5 Star review. Regards Karen

Rated 5 out of 5 stars

Outstanding

Placed an order on a Monday to repair a faulty instrument cluster, they organised a DHL collection for Tuesday, received by ecutesting Wednesday, repaired Wednesday morning, dispatched and received Thursday morning. Excellent communication the entire time.
It couldn't be better, even the packaging was exceptional. Highly recommended

October 29, 2025
Unprompted review
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Reply from Ecutesting

Hi Reggie, Thank you for your top 5 Star review. Regards Karen

Rated 5 out of 5 stars

EXCELLENT SERVICE

EXCELLENT, OUTSTANDING SERVICE.
everything was super simple, carried out exceptionally fast . I sent my Instrument cluster to them from spain and had I back in 5 days.
Certainly recommend there for everything. Told my garage here in spain about them also. Don't even both looking elsewhere.

September 24, 2025
Unprompted review
Ecutesting logo

Reply from Ecutesting

Hi Tristan, Thank you for your awesome feedback. I am so pleased that you are happy with our services. Regards Karen

Rated 5 out of 5 stars

ABS module repair

Sent an ABS module to ecu testing for repair and had a great experience from start to finish . I made a mistake and ecu testing sorted everything out for me and I appreciate the help I recieved from them, they went over and above what is expected from a company .
Recommend them 100%, aftersales team and technical team were fantastic
Thanks again

October 29, 2025
Unprompted review
Ecutesting logo

Reply from Ecutesting

Hi Colin, Thank you for your amazing review, it is much appreciated. Regards Karen

Rated 5 out of 5 stars

Fast service

Fast service
Great communications
Could not really do it better

September 9, 2025
Unprompted review
Ecutesting logo

Reply from Ecutesting

Hi Gordon, Thank you for your 5 Star review. Regards Karen

Rated 5 out of 5 stars

Great!

Have done business with ECU Testing several times. The repair time is prompt, you can follow your status online and we have received all parts back in operational order with instructions for reinstall.

October 13, 2025
Unprompted review
Ecutesting logo

Reply from Ecutesting

Hi RC, Thank you for your fantastic 5 Star review. Best Regards Karen

Rated 5 out of 5 stars

Absolutely amazing company

Absolutely amazing company. Professional, thorough, timely and best of all affordable ABS module rebuild. The entire process was smooth and I could not be more satisfied. Highly recommend!

October 8, 2025
Unprompted review
Ecutesting logo

Reply from Ecutesting

Hi David, Thank you for your 5 Star rating. I am pleased to read you found the process smooth and that you had a great experience. Regards Karen

Rated 5 out of 5 stars

ECUtesting well done

My name is Herman And i live in the Caribbean.
Had problems with my ECU of my ford galaxy.
so i went on the net to look for help and i came across ECUtesting site. so i decided to send them my ECU and with in 2weeks i had my repaired ECU back.
my car is working again as good as new.
I thank Ecutesting staff for doing a good job.

October 22, 2025
Unprompted review
Ecutesting logo

Reply from Ecutesting

Hi Herman, Thank you for your kind 5 star review it is much appreciated. Regards Karen

Rated 5 out of 5 stars

Most Excellent Service

The Gear Shifter Module on my C-Class Mercedes failed recently. A new unit was over £600 plus fitting. I found Ecutesting online. They were very helpful and knowledgeable.

My failed module was collected by DHL Thursday pm. I had an email early Friday am to say they had received the unit and later further emails to confirm the diagnosis and by Friday pm the unit was fixed. It was then returned via DHL Express.

It was fitted today and everything now perfect. Cost of repair: £183 including the courier collection and delivery.

Strongly recommend ECU Testing, they could not be more helpful and professional. Very happy.

October 16, 2025
Unprompted review
Ecutesting logo

Reply from Ecutesting

Hi Paul, Thank you for your awesome feedback. I am thrilled to read that you are happy with our services. Regards Karen

Rated 5 out of 5 stars

Air Bag Module Refurbishment.

Ecutesting refurbished my air bag module. The company's system works really well with a notification at every step. The unit was returned within 2 days. I would definitely recommend them.

September 19, 2025
Unprompted review
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Reply from Ecutesting

Hi Ron, Thank you for your 5 Star review it is gratefully received. Regards Karen

Rated 5 out of 5 stars

Second time using Ecu Testing

Second time using Ecu Testing, and both times the fault was repaired speedily. Would 100% recommend.

September 26, 2025
Unprompted review
Ecutesting logo

Reply from Ecutesting

Hi Kevin, Thank you so much for your 5 Star review. Regards Karen

Rated 5 out of 5 stars

Great communication

I was impressed by the level of communication throughout the process, and the quick turnaround.

September 1, 2025
Unprompted review
Ecutesting logo

Reply from Ecutesting

Hi Jay, Thank you for your feedback, keeping our customers updated during every step of the process is an important part of our communication process. I am pleased you are happy with our services. Regards Karen

Rated 5 out of 5 stars

Great service

Great service, rebuilt abs and pump which saved me loads, as a BMW garage wanted £1600 to fit a new abs and pump, easy delivery process and was fixed in a day after ecu testing recived my unit, great work would 100% recommend

September 24, 2025
Unprompted review
Ecutesting logo

Reply from Ecutesting

Hi Bush Head, Thank you for your kind 5 star review. Regards Karen

Rated 5 out of 5 stars

Life Savers

I live all the way in South America/Guyana where technicians quoted me almost 3k US for a replacement ABS pump & workmanship for my 2017 Audi A4, found info on google suggesting ECUtesting could repair the module, im happy i took the chance.. paid a very small fraction of the price i was quoted. got my unit back and everything is working perfect. I highly recommend ECUtesting..

September 10, 2025
Unprompted review
Ecutesting logo

Reply from Ecutesting

Hi Lifesavers, Thank you for your 5 Star feedback. I am please to read you are happy with our services and that your vehicle is back on the road. Regards Karen

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