Ecutesting Reviews 868

Excellent service as always, been using ECU Testing for years now! 10/10!

Fantastic professional service. VW digital dash died and VW quoted £2k for replacement and coding. These guys fixed the issue and had me back on the road for a small fraction of that price.
Would recommend highly to anyone!

Fantastic service and turn around 2009 golf gti dsg unit

Vw Tiguan R Line metatronics playing up. Vw wanted £1,900 and 2-3 weeks to fix !
Sent to this company, kept up to date with information, fixed quickly and returned.
Local mechanic put back in and all good ! Total cost less than half of what Vw wanted and fixed quicker.
Great job, cheers !-

The repair of my part did not fix the fault, local Volvo dealer diagnosed the part as faulty and fitted a new one. This got my car working perfectly. ECU testing refused to process a refund and refused to call the Volvo dealer to discuss why they (Volvo) diagnosed the part as faulty despite the repair carried out by them. Update, I was contacted by ECU Testing and a full refund has been given which is proof that good customer does exist.

I have not had my vehicle now for 5 weeks, my mechatronic unit has been sent to them twice now for repair. I am out of pocket, without a vehicle and will possibly lose my job if I can’t get to work. I can no longer afford taxi’s or the hiring of cars. My garage blames ECU Testing for this delay and they have had my mechatronic for 3 of those 5 weeks. God knows what the garage has done with my vehicle for the other 2 weeks. Avoid at all costs. So wish I could turn back the clock and go direct to the vehicle manufacturer.

Excellent service and customer relations. ABS was sent, confirmed fault, repaired and returned within a few days.

Would highly recommend.

The quick response and the honesty of the company. Would highly recommend the company ant day
Many thanks
Regards
Richard

We are still waiting for a ECU control unit, we asked for a 3 day return as the customer was going on a camping trip with a Ford van.
We rang us 3 times
Sent 11 emails
4 chats requesting urgency of the unit.
Ask to speak to a manager yet no response.
Each person we talk to they say we will chase the repairs, or they will talk to math manager, yet still no news.
Our customer will probably cancel his very expensive trip because of the lack of customer care.

Really quick response and repair times. Highly recommend

I would higy recommend ECU testing, saved my a fortune. They arranged collextion and deluvery. Brilliant job, dead easy to sort. 5 Star

We Have Been Using ECU Testing For Quite A Few Years Now And Are Always Kept Informed During The Repair Process. 100% Recommend this Company.

Fantastic service my bmw mini lighting ecu went faulty sent it to them assessed and repair within a week including the postage time can not recommend highly enough thank you

Great service and turnaround. Easy to send unit away and easy webb page to fill out. Rebuilt my T5 cluster very quickly with good correspondence on job. Second time I have used them and were fantastic every time.

Mini Cooper S - Error, Footwell Module was at fault, sent away to ECUTESTING, their courier collection was very quick and efficient, whilst they had my module and through their repair service I was kept informed at all stages, on completion of repair the module came back in the same efficient manner, re-installed module everything working fine, based on the the work they did for me, I would highly recommend them - thank you ECUTESTING.

Be very careful with this company. They falsified a mechatronic test report that was actually written in Microsoft Word by someone called ‘Roger’ instead of being an official diagnostic from ECU Testing LTD. The document metadata clearly shows it was manually typed, not generated by testing equipment. I sent them a fully working mechatronic unit, but they claimed it had failed and charged me for an unnecessary repair. This is dishonest and misleading – avoid at all costs.

Terrible service, do not use. They could not repair my clutch actuator, then couldn't provide descriptive reson of the fault. I then sent my unit to Essex Recons and they repaired my unit within 2 days!!

I am a regular repeat customer for a reason! ECU testing are extremely competent and knowledgeable. Any unit sent to them is always processed swiftly with excellent communications throughout. Highly recommend this company for consumers and car repairers etc alike.