We would like to thank Debbie, the in store advisor, for the help and guidance she gave us in order to make the best choice for our Mums Wheelchair. The pros and cons of each model were explained in... See more
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Location
Switch locationUnit 35, Northpoint Shopping Centre, HU7 4EE Hull, East Riding, GB
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I purchased a power wheelchair from Eden mobility North Point Centre. Sarah was fantastic; she arranged for a home visit so that my husband could try it out at home. After the sale, I had a couple... See more
Company replied
Went in to the shop on 30/05 with my father to get a mobility scooter after shopping around. We found that Debbie and Sarah were absolutely brilliant, letting him try different scooters and were not p... See more
Company replied
I was looking for a lightweight, easy to use scooter, and my son told me about the Eden Mobility shop in North Point Shopping Centre. I visited, and talked with the lovely shop staff member Sarah.... See more
Company replied
Company details
Written by the company
We are the largest independent mobility retailer with 49 retail stores throughout the UK. Shop online or visit one of our stores to see how we could help you today.
Contact info
Unit 35, Northpoint Shopping Centre, HU7 4EE, Hull, East Riding, United Kingdom
- 01482428502
4.8
Excellent
54 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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I would like to thank the store in bransholme, hull
I would like to thank the in store advisor Debbie as she made the shop very easy and gave us the right advice. Very helpfully .
July 27, 2026
Unprompted review
Reply from Eden Mobility - Northpoint Shopping Centre, Hull
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
We would like to thank Debbie
We would like to thank Debbie, the in store advisor, for the help and guidance she gave us in order to make the best choice for our Mums Wheelchair.
The pros and cons of each model were explained in detail to us, in an easy to understand way, Debbie was pleasant and knowledgeable resulting in an easier than expected experience for us. PS She has a great sense of humour (she needed it!)
July 8, 2026
Unprompted review
Reply from Eden Mobility - Northpoint Shopping Centre, Hull
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
Excellent service today from Sarah
Excellent service today from Sarah , thank you for your help
July 21, 2026
Unprompted review
Reply from Eden Mobility - Northpoint Shopping Centre, Hull
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future. Sarah will be thrilled.
Kind regards,
The Eden Mobility Team
Excellent service from Debbie and Sarah…
Excellent service from Debbie and Sarah , very helpful and full of knowledge about the products thank you ladies
July 18, 2026
Unprompted review
Reply from Eden Mobility - Northpoint Shopping Centre, Hull
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
Power wheelchair
I purchased a power wheelchair from Eden mobility North Point Centre. Sarah was fantastic; she arranged for a home visit so that my husband could try it out at home.
After the sale, I had a couple of queries so popped back to the shop and Sarah talked me through the workings of the chair once more. Sarah is brilliant and has great knowledge of the products. I would highly recommend Eden. Thanks once again Sarah!
July 4, 2026
Unprompted review
Reply from Eden Mobility - Northpoint Shopping Centre, Hull
We're so pleased to hear that you had a positive experience with Sarah at our North Point Centre store. Arranging a home demonstration is a great way to ensure our customers find the right product for their needs, and we're delighted that your husband was able to try the power wheelchair in the comfort of his own home. Sarah will be thrilled.
Warm regards,
Eden Mobility
I was looking for a scooter
I was looking for a lightweight, easy to use scooter, and my son told me about the Eden Mobility shop in North Point Shopping Centre.
I visited, and talked with the lovely shop staff member Sarah. She showed me a scooter, talked me and my son how it came apart to get it in the car. She then helped order the one I selected.
I’d highly recommend Eden, as they are friendly, accommodating and very helpful.
Thank you
June 25, 2026
Unprompted review
Reply from Eden Mobility - Northpoint Shopping Centre, Hull
Thank you so much for your kind review!
We’re delighted to hear that you had such a positive experience with us at our North Point Shopping Centre store. It’s great to know that Sarah was able to help you and your son find the right scooter and explain everything clearly, especially how easy it is to take apart for transport.
We really appreciate your recommendation and your lovely feedback about our team being friendly and helpful—it means a lot to us.
If you ever have any questions or need any further assistance, please don’t hesitate to pop back in or get in touch.
Many thanks again, and we hope you enjoy your new scooter! 🚶♂️✨
Warm regards,
Eden Mobility
Popped in to ask a question today and…
Popped in to ask a question today and Debbie was fantastic. She sourced the item I was querying, gave me a brochure and showed me the product online.
Amazing service and would definitely recommend going to this shop.
June 11, 2026
Unprompted review
Reply from Eden Mobility - Northpoint Shopping Centre, Hull
Thank you so much for your lovely feedback! We’re delighted to hear that Debbie was able to assist you so thoroughly and make your visit such a positive experience.
We’ll be sure to pass your kind words on to her – she’ll be thrilled! Thanks again for your recommendation, and we look forward to welcoming you back soon.
Warm regards,
Eden Mobility
Went in to the shop on 30/05 with my…
Went in to the shop on 30/05 with my father to get a mobility scooter after shopping around. We found that Debbie and Sarah were absolutely brilliant, letting him try different scooters and were not pushy at all and listened to our every need. I would fully recommend this shop and especially these ladies.
May 30, 2026
Unprompted review
Reply from Eden Mobility - Northpoint Shopping Centre, Hull
Thank you so much for sharing your experience. We’re delighted to hear that Debbie and Sarah were able to support your father so well during his visit. Allowing customers to try different scooters, listening carefully, and never being pushy is exactly the standard we aim for, so it’s wonderful to know they delivered that for you both.
We truly appreciate your recommendation, and we’ll make sure your kind words are passed on to the team. We’re glad you found the right scooter and felt well looked after.
Warm regards,
Eden Mobility
I met Debbie and she was brilliant
I met Debbie and she was brilliant, thank you! Very helpful and would recommend her at the North Point Centre.
May 16, 2026
Unprompted review
Reply from Eden Mobility - Northpoint Shopping Centre, Hull
Thank you for sharing your lovely feedback. We’re delighted to hear that you had such a positive experience with Debbie. It’s wonderful to know she was brilliant, helpful, and made such a strong impression during your visit to the North Point Centre.
Your recommendation means a great deal, and we’re so pleased she was able to support you so well. If you ever need anything in the future, we’ll be here to help.
Warm regards,
Eden Mobility
Debbie was great she put me at ease
Debbie was great she put me at ease. Now looking forward to getting out and about. Thanks Debbie (North point bransholme).
May 16, 2026
Unprompted review
Reply from Eden Mobility - Northpoint Shopping Centre, Hull
Thank you so much for your kind words. We’re delighted to hear that Debbie at our North Point Bransholme store made you feel at ease and supported throughout your visit. It’s wonderful that you’re now looking forward to getting out and about with confidence. Debbie will be thrilled to know she made such a positive difference.
Thank you again for taking the time to share your experience.
Warm regards,
Eden Mobility
Great service ,very helpful by debbie in goodhart centre bransholme
Great service ,very helpful
May 16, 2026
Unprompted review
Reply from Eden Mobility - Northpoint Shopping Centre, Hull
Thank you so much for your lovely feedback. We’re delighted to hear that you received great service at the Goodhart Centre in Bransholme. Debbie will be thrilled to know you found her so helpful and friendly. We truly appreciate you taking the time to share your experience.
Warm regards,
Eden Mobility
Helpful
Sarah was so helpful Listened to what we wanted Very patient with me n my husband Guided us on best mobility scooter which was best for me
May 11, 2026
Unprompted review
Reply from Eden Mobility - Northpoint Shopping Centre, Hull
Thank you so much for your lovely review. We’re delighted to hear that Sarah was able to listen to your needs, support both you and your husband, and guide you to the mobility scooter that suited you best. Your feedback means a lot to us.
Warm regards,
Eden Mobility
Good selection and opportunity for test drive…
Good selection and opportunity for test drive.
March 11, 2026
Unprompted review
Reply from Eden Mobility - Northpoint Shopping Centre, Hull
Thanks so much for your review. I’m happy to hear you enjoyed the selection and had a good test‑drive opportunity.
Warm regards,
Eden Mobility
The 2 women staff Debbie and Sarah was brilliant, really helpful n polite staff…
The 2 women staff Debbie and Sarah was really helpful and happy n friendly. They cudnt help us enough. Real good women n real good at there job. They explained everything properly and did wat was best for us
March 31, 2026
Unprompted review
Reply from Eden Mobility - Northpoint Shopping Centre, Hull
Thank you so much for your lovely review. We’re delighted to hear that Debbie and Sarah were so helpful, friendly, and attentive during your visit. It’s wonderful to know they took the time to explain everything clearly and made sure you felt fully supported. We really appreciate your kind words.
Warm regards
Eden Mobility
The staff are amazing
The staff are amazing! Sarah and Debbie Go above and beyond to help the ark out! Would 100% recommend!!
April 8, 2026
Unprompted review
Reply from Eden Mobility - Northpoint Shopping Centre, Hull
Thank you for the amazing review. We’re glad Sarah and Debbie were so helpful — they’re a real credit to the team. We appreciate the recommendation.
Warm regards,
Eden Mobility
Debbie and Sarah who work at the North…
Debbie and Sarah who work at the North Point shop in Hull were extremely helpful and friendly ensuring that I received excellent service when I visited the shop on Monday 30th March.
March 30, 2026
Unprompted review
Reply from Eden Mobility - Northpoint Shopping Centre, Hull
Thank you for taking the time to share this lovely feedback. We’re delighted to hear that Debbie and Sarah at our North Point shop provided such friendly and helpful service during your visit. They take great pride in supporting customers, so it’s wonderful to know they made your experience a positive one.
We’ll be sure to pass your kind words on to them. Your review is truly appreciated.
Warm regards,
Eden Mobility
Great staff
Hi would like to leave this review because the staff are so friendly and accommodating me and the mother inlaw went in to have he Scotter look at and was no good too much to repair so Sarah & Debbie was on it and did us a big deal on a need Scotter and made us a lovely cuppa the staff do go out of there way would recommend them and they know there stuff for all your need just go there regards big boy bri and mo x
March 30, 2026
Unprompted review
Reply from Eden Mobility - Northpoint Shopping Centre, Hull
Thank you so much for sharing your lovely review. We’re delighted to hear that our team made you and your mother‑in‑law feel so welcome. Sarah and Debbie will be thrilled to know their friendly service, expert advice, and that well‑timed cuppa made such a difference to your visit.
We’re glad they were able to help you find a new scooter and offer a great deal after the old one couldn’t be repaired. The team really does go out of their way for customers, and it’s wonderful to see that recognised.
Thank you again, Big Boy Bri and Mo — we truly appreciate the recommendation and look forward to seeing you both again.
Warm regards,
Eden Mobility
Fabulous
The ladies in here are absolutely fantastic, not just their customer service but they really look after my dad.
He goes in centre everyday and they welcome him in the shop and give him his favourite drink a cup of milk and keep him company.
My dad's scooter was robbed and they went above and beyond to find the scooter, my dad struggles with technology and they always help with anything he needs from sorting his insurance out to getting his repairs fixed for his Gatsby
Thank you ladies he always talks about you all and would be very lonely if it was not for you company
March 4, 2026
Unprompted review
Reply from Eden Mobility - Northpoint Shopping Centre, Hull
Thank you so much for your lovely words. It means the world to us to know that your dad feels welcome and supported when he comes in. He’s a joy to see every day, and we’re always happy to make him his favourite cup of milk and keep him company.
We were more than glad to help when his scooter was taken, and we’ll always do our best to make sure he’s looked after, whether it’s sorting insurance, helping with repairs, or anything else he needs.
Please tell him we think the world of him too. Knowing that we make a difference to his day truly means everything.
Thank you again for taking the time to share this—it really brightened our day.
Warm regards,
Eden Mobility
Great service
March 10, 2026
Unprompted review
Reply from Eden Mobility - Northpoint Shopping Centre, Hull
That’s wonderful to hear. Thanks for taking the time to share your experience — it truly makes a difference.
Warm regards,
Eden Mobility
Hi my name is Judy.
Hi my name is Judy.. I was in the shopping centre when my eyes caught sight of this mobile scooter which I fell in Love with.. So in the shop I went and this lovely lady called Debbie who was very helpful, polite and most of all honest.. Which of course led me to wanting the mobile even more so I bought it.. I'm one happy customer.. Thank you
March 3, 2026
Unprompted review
Reply from Eden Mobility - Northpoint Shopping Centre, Hull
Hi Judy, thank you so much for sharing your lovely experience. It’s wonderful to hear that the scooter caught your eye and ended up being the perfect match for you. Debbie will be thrilled to know her kindness and honesty made such a difference.
We’re delighted you found exactly what you were looking for and that you’re such a happy customer. Enjoy every moment with your new mobile scooter — you deserve it.
Thank you again for your kind words and for choosing us.
Warm regards,
Eden Mobility
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