Sarah at Eden mobility completely turned our day around…after travelling over an hour to be let down by another company, we were directed to Sarah by a colleague in another store and she was amazing!... See more
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Location
Switch locationUnit 35, Northpoint Shopping Centre, HU7 4EE Hull, East Riding, GB
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See what reviewers are saying
We would like to thank Debbie, the in store advisor, for the help and guidance she gave us in order to make the best choice for our Mums Wheelchair. The pros and cons of each model were explained in... See more
Company replied
My mum and i popped into this store 08/08/2026 and i can not thank Debbie enough for her help and patience with my mum. There was nothing that was too much trouble to ensure my mum was happy with her... See more
Company replied
Once again another '5 star' review for Edem Mobility in Northpoint Shopping Centre, and Sarah, who works tirelessly to help. Me and my Dad now have matching mobility scooters! Sarah answered all our q... See more
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Company details
Written by the company
We are the largest independent mobility retailer with 49 retail stores throughout the UK. Shop online or visit one of our stores to see how we could help you today.
Contact info
Unit 35, Northpoint Shopping Centre, HU7 4EE, Hull, East Riding, United Kingdom
- 01482428502
4.8
Excellent
57 reviews
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This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 1 week
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I was thinking about buying a recliner…
I was thinking about buying a recliner and me and my wife was shown the chairs by Sarah a nice young lady who had just moved from my area on Sutton park. She showed us a few and was very helpful. We are deciding on whether to buy one or not as of now! They have a great range of disability aids to suit all and the shop is a welcome addition to north point shopping centre!
November 6, 2025
Unprompted review
Reply from Eden Mobility - Northpoint Shopping Centre, Hull
We’re delighted that Sarah was able to assist you and your wife so helpfully. It’s always special when a familiar face from your own area brings that extra touch of warmth and connection. We’re proud to offer a wide range of disability aids and recliners to suit different needs, and it’s wonderful to know you found the selection impressive.
Whether you decide to go ahead with a recliner or just keep exploring, we’re here whenever you’re ready. And thank you again for your kind words about our North Point shop—it means a lot to us!
Warm regards,
Eden Mobility
Lovely shop and had a coffee too with…
Lovely shop and had a coffee too with the manager Sarah
November 2, 2025
Unprompted review
Reply from Eden Mobility - Northpoint Shopping Centre, Hull
Thanks so much for your kind words! We're thrilled you enjoyed the shop—and sharing a coffee with Sarah makes it even more special. Hope to see you again soon!
Warm regards,
Eden Mobility
Very welcoming
Very welcoming
Very helpful and also would recommend
October 21, 2025
Unprompted review
Reply from Eden Mobility - Northpoint Shopping Centre, Hull
Thank you so much for your kind words! We're thrilled to hear you had such a positive experience. Your recommendation means a lot, and we’re glad you felt truly welcomed and supported.
Warm regards,
Eden Mobility
Very good shopping experience with Eden…
Very good shopping experience with Eden Mobility. Nothing was too much trouble for Sarah and Kathryn. Answered all questions and even tried the rollator in my car. Well done ladies
October 17, 2025
Unprompted review
Reply from Eden Mobility - Northpoint Shopping Centre, Hull
Thank you so much for your kind words! We're thrilled to hear you had a great shopping experience with us. Sarah and Kathryn will be delighted to know their help made a difference — they always go the extra mile to ensure everything is just right. Trying the rollator in your car was all part of making sure it worked perfectly for you. Thanks again for your support!
Warm regards,
Eden Mobility
The lady working in the store was…amazing
The lady working in the store was absolutely fantastic. She was very helpful and was so kind. She helped us look at multiple wheelchair options and even came out to the car with us to see if the wheelchair we were interested in would fit in the boot. We ended up buying the wheelchair. She is a great asset to the company and deserves a huge well done for her amazing customer service.
October 14, 2025
Unprompted review
Reply from Eden Mobility - Northpoint Shopping Centre, Hull
Thank you so much for sharing your experience. We're delighted to hear that our colleague provided such outstanding support during your visit. Her dedication to ensuring you found the right wheelchair—and even going the extra mile to check its fit in your vehicle—truly reflects the level of care we strive to offer every customer. We'll be sure to pass along your kind words and recognition. She's indeed a valued member of our team, and feedback like yours means the world to us. Wishing you all the best with your new wheelchair!
Warm regards,
Eden Mobility
Excellent service
Sarah was excellent very helpful and answered all our questions. Cannot wait for the mobility scooter to arrive. Would definitely recommend.
October 14, 2025
Unprompted review
Reply from Eden Mobility - Northpoint Shopping Centre, Hull
Thank you so much for your kind feedback! We're thrilled to hear that Sarah provided such helpful and attentive service. It's wonderful to know she was able to answer all your questions and make the experience smooth and reassuring. We hope you absolutely love your new mobility scooter once it arrives, and we truly appreciate your recommendation. If there's anything else you need, we're always here to help!
Warm regards,
Eden Mobility
Eden mobility
Two lovely ladies helped me with the rubber end for my walking stick . There names was Kathryn and Jarah both very friendly and helpful.
October 13, 2025
Unprompted review
Reply from Eden Mobility - Northpoint Shopping Centre, Hull
It’s great to hear that Kathryn and Sarah were so friendly and helpful—sometimes it’s the small things, like replacing the rubber end on a walking stick, that make a big difference in comfort and confidence. Sounds like you were in good hands with those two! Thanks for sharing your experience.
Warm regards,
Eden Mobility
Helpful, Informative and warm
1st visit i was given great info on a walker i bought for my mum lady walm and welcoming.
2nd visit return due to the 1st visits warmth. I bought the walker and given full a demo and how to assemble genuinely couldn't have asked for me. Two great people and employees.
Kathryn and Sarah were brilliant.
October 8, 2025
Unprompted review
Reply from Eden Mobility - Northpoint Shopping Centre, Hull
We're delighted to hear that your experience with us was so positive—twice! It's wonderful that Kathryn and Sarah made you feel welcome and supported, and that their guidance helped you choose the right walker for your mum. We’re proud to have such caring and knowledgeable team members. Your kind words mean a lot to us—thank you again for sharing!
Warm regards,
Eden Mobility
New shop in North Point Centre Bransholme Hull
Sarah and her colleague in the new shop in North Point Bransholme centre, Hull, were so helpful. I went in for some advice and came out with the right grab rail for my needs. I also bought a wrist band for my walking stick, very useful. I'll be back on a Wednesday for coffee and a chat.
October 6, 2025
Unprompted review
Reply from Eden Mobility - Northpoint Shopping Centre, Hull
Thank you so much for your kind words! We're delighted to hear that Sarah and her colleague at our new Northpoint shop in Hull were able to help you find exactly what you needed. It’s wonderful that the grab rail and wrist band are proving useful—and we’re already looking forward to seeing you again on Wednesday for coffee and a chat!
Warm regards,
Eden Mobility
Fantastic service
The store manager Sarah was incredibly accommodating and helpful when discussing my personal needs for mobility
September 15, 2025
Unprompted review
Reply from Eden Mobility - Northpoint Shopping Centre, Hull
Hi Louise,
Thank you for your kind words! We're so pleased to hear that Sarah was able to support you so well at our Northpoint store. We’ll be sure to pass on your lovely feedback, it means a lot!
Warm regards,
The Eden Mobility Team
Northpoint store…
Yesterday I visited the Northpoint store and met the manager Sarah. The store was lively fresh and new and well equipped with everything one could need. Sarah was very knowledgeable about the products in store and nothing was too much trouble thankyou
September 13, 2025
Unprompted review
Reply from Eden Mobility - Northpoint Shopping Centre, Hull
Hi Dawn,
Thank you for your kind words! We're so glad you enjoyed your visit to our Northpoint store. Sarah will be thrilled to hear your feedback, she’s always happy to help. We hope to see you again soon!
Best wishes,
The Eden Mobility Team
Just had an excellent cup of tea with…
Just had an excellent cup of tea with the new manager of Northpoint Sarah , it was coffee morning , great shop 👍
September 10, 2025
Unprompted review
Reply from Eden Mobility - Northpoint Shopping Centre, Hull
Thanks John!
We're glad you enjoyed the coffee morning and your chat with Sarah. It’s great to hear you’re loving the Northpoint shop, we look forward to welcoming you again soon!
Very helpful
Took my Aunt shopping for a walking stick, Riley was very helpful and showed my Aunt the best way to use the stick and gave very good advice. We will definitely be back.
August 22, 2025
Unprompted review
Reply from Eden Mobility - Northpoint Shopping Centre, Hull
Hi Lynn,
Thank you so much for your lovely review. We're delighted to hear that Riley was able to assist your Aunt and provide helpful advice on using the walking stick. It’s always our goal to make sure every customer feels supported and confident in their choices.
We really appreciate you taking the time to share your experience, and we look forward to welcoming you back soon!
Warm regards,
The Eden Mobility Team
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