I came into the Oldham shop today and was greated with a fabulous smile from Rachel. I came in enquiring about a walker for my mother in law. Rachel listened to what her needs where and gave me multi... See more
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I had a great experience here. The service was amazing and a thank you to Lucie who was so knowledgeable and friendly and took the time to help me find what was right for what my grandma needed. I wou... See more
Company replied
Hi I called in to the eden mobility shop on henshaw st oldham, today Monday 25th, the staff where amazing so helpful, they went out of their way to help, thank you sooo much ladies, we will defin... See more
Company replied
We visited the shop in Oldham just enquiring for a 3rd party and Rachel was really helpful and informative. We couldn’t have been made more welcome. Not at all under any pressure and we came away... See more
Company replied
Company details
Written by the company
We are the largest independent mobility retailer with 47 retail stores throughout the UK. Shop online or visit one of our stores to see how we could help you today.
Contact info
Henshaw Street 22-24, OL1 3AA, Oldham, England, United Kingdom
- 0161 393 4597
4.9
Excellent
116 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Lucy and Racheal gave excellent and…
Lucie and Racheal gave excellent and wonderful services. Extremely professional and absolutely welcoming people. Would highly recommend, definitely.
June 5, 2026
Unprompted review
Reply from Eden Mobility - Oldham
Thank you for your review — it really means a lot to us and the whole team. We truly appreciate your support and hope to see you again soon.
Warm regards,
Eden Mobility
Reply from Eden Mobility - Oldham
Thank you for your review — it really means a lot to us and the whole team. We truly appreciate your support and hope to see you again soon.
Warm regards,
Eden Mobility
Lucie and Rachel put me on the right…
Lucie and Rachel put me on the right path to what I needed in buying a mobility scooter,afraid this is all new to me but was put at my ease.thankyou.
June 2, 2026
Unprompted review
Reply from Eden Mobility - Oldham
Thank you for your review — it really means a lot to us and the whole team. We truly appreciate your support and look forward to welcoming you back again soon.
Warm regards,
Eden Mobility
Lucie and Rachel are always so lovely…
Lucie and Rachel are always so lovely to come and see, they are always here if I need anything and always pleasant to see
June 5, 2026
Unprompted review
Reply from Eden Mobility - Oldham
Thank you for your review — it really means a lot to us and the whole team. We truly appreciate your support and look forward to welcoming you back again soon.
Warm regards,
Eden Mobility
Lucie is always pleasant and takes my…
Lucie is always pleasant and takes my silly jokes with gest, great to visit and welcoming.
June 3, 2026
Unprompted review
Reply from Eden Mobility - Oldham
Thank you so much for your lovely feedback. We’re delighted to hear that Lucie always makes your visits enjoyable. Her pleasant manner — and her ability to take your jokes in good humour — is exactly the welcoming atmosphere we aim to create. She’ll be thrilled to know her approach means so much to you.
We truly appreciate you taking the time to share your experience and look forward to welcoming you again soon.
Warm regards,
Eden Mobility
Reply from Eden Mobility - Oldham
Thank you so much for your kind words — we’re thrilled to hear you received excellent service and rated us 10/10. Feedback like this means a great deal to the whole team.
If you ever need anything else, we’re always here to help.
Warm regards,
Eden Mobility
Great experience
I had a great experience here. The service was amazing and a thank you to Lucie who was so knowledgeable and friendly and took the time to help me find what was right for what my grandma needed. I would definitely recommend this shop to anyone
May 29, 2026
Unprompted review
Reply from Eden Mobility - Oldham
Thank you so much for sharing your experience. We’re delighted to hear that Lucie was able to support you so well during your visit. Her knowledge, friendly approach, and willingness to take the time to understand exactly what your grandma needed are all qualities we’re incredibly proud of.
We truly appreciate your recommendation, and we’ll make sure your kind words are passed on to Lucie. It’s wonderful to know you had such a positive experience with us.
Warm regards,
Eden Mobility
Hi I called in to the eden mobility…
Hi I called in to the eden mobility shop on henshaw st oldham, today Monday 25th, the staff where amazing so helpful, they went out of their way to help, thank you sooo much ladies, we will definitely be back,
May 25, 2026
Unprompted review
Reply from Eden Mobility - Oldham
Thank you so much for calling into our Henshaw Street, Oldham store and for taking the time to leave such kind feedback. We’re delighted to hear that our team made your visit such a positive experience.
The ladies will be thrilled to know how much you appreciated their help and the way they went out of their way to support you. Providing friendly, attentive service is something we take great pride in, and it’s wonderful to hear that it made a difference to your day.
Thank you again for your kind words — we truly appreciate them. We look forward to welcoming you back on your next visit.
Warm regards,
Eden Mobility
Friendly service
We were served by Rachel who was very friendly and efficient. She went out of her way to check for information that we needed to purchase our 97 year old mother a walker. Thank you Rachel for the friendly service.
May 19, 2026
Unprompted review
Reply from Eden Mobility - Oldham
Thank you so much for your lovely review. We’re delighted to hear that Rachel was able to assist you so warmly and efficiently. It’s wonderful to know she went the extra mile to make sure you had all the information needed to choose the right walker for your 97‑year‑old mother.
We truly appreciate your kind words, and we’ll be sure to pass your thanks on to Rachel. If there’s anything else you need, we’re always here to help.
Warm regards,
Eden Mobility
Rachel Oldham branch
Rachel at the Oldham branch was courteous provided information on products suited to my needs, excellent communication skills and not pushy, will defenitely call again to buy a scooter...Diane
May 15, 2026
Unprompted review
Reply from Eden Mobility - Oldham
Thank you so much, Diane, for your wonderful feedback. We're delighted to hear that Rachel at our Oldham branch provided courteous service, clear product information, and a comfortable, no‑pressure experience.
It’s great to know her communication skills helped you find options suited to your needs, and we truly appreciate you taking the time to share your experience.
We look forward to welcoming you back when you're ready to choose your scooter.
Warm regards,
Eden Mobility
Eden Mobility
I came into the Oldham shop today and was greated with a fabulous smile from Rachel. I came in enquiring about a walker for my mother in law. Rachel listened to what her needs where and gave me multiple options
She was very helpful and knowledgeable. Absolutely fabulous customer service, would highly recommend Eden Mobility.
May 15, 2026
Unprompted review
Reply from Eden Mobility - Oldham
Thank you for sharing your experience. We’re delighted to hear that Rachel at our Oldham store greeted you so warmly and took the time to understand your mother‑in‑law’s needs. It’s wonderful that she could offer multiple suitable options. We truly appreciate your recommendation.
Warm regards,
Eden Mobility
Staff are extremely helpfull always…
Staff are extremely helpfull always helping my mum with her chair help to give advice friendly and concerning for the costumers also her colleague jodie
May 13, 2026
Unprompted review
Reply from Eden Mobility - Oldham
Thank you so much to the staff — you’re always incredibly helpful. You support my mum with her chair, offer great advice, and treat customers with real friendliness and care. A special thank‑you as well to Jodie for her kindness and support.
Warm regards,
Eden Mobility
Bodies was amazing first wee
Jodie was amazing first week, always lovely to visit Lucy and Rachel too.
May 13, 2026
Unprompted review
Reply from Eden Mobility - Oldham
Thank you so much for your lovely feedback. Jodie was amazing during your first week, and it’s always a pleasure welcoming you back. Lucy and Rachel will be delighted to know you enjoy visiting them too. We truly appreciate your kind words.
Warm regards,
Eden Mobiltiy
Always welcome at Eden Lucie and Rachel…
Always welcome at Eden Lucie and Rachel are so lovely to everyone at Eden. Coffee morning’s are always full with lots of customers and the community A+
May 8, 2026
Unprompted review
Reply from Eden Mobility - Oldham
Thank you for your lovely feedback. You’re always welcome at Eden, and it’s wonderful to hear how much you appreciate Lucie and Rachel.
Warm regards,
Eden Mobility
Lovely staff
Called in Eden today to enquire about a canopy for my scooter. Rachel dealt with me and she was really efficient, friendly and easy to chat with. I've also dealt with Lucy, who was a great help with picking my scooter. Thanks to these two ladies I'm getting to places in comfort.
April 28, 2026
Unprompted review
Reply from Eden Mobility - Oldham
Thank you so much for sharing this. We’re really pleased to hear that Rachel was so efficient and easy to chat with, and that Lucy helped you find the right scooter. It’s great to know you’re now getting around in comfort. We’ll make sure both of them see your lovely feedback.
Warm regards,
Eden Mobility
Rachel was extremely helpful and was…
Rachel was extremely helpful and was extremely friendly. Would definitely recommend Eden
April 28, 2026
Unprompted review
Reply from Eden Mobility - Oldham
Thank you so much, Rachel! I’m really glad you found the experience helpful and friendly. We truly appreciate your recommendation of Eden.
Warm regards,
Eden Mobility
We visited the shop in Oldham just…
We visited the shop in Oldham just enquiring for a 3rd party and Rachel was really helpful and informative.
We couldn’t have been made more welcome.
Not at all under any pressure and we came away armed with a lot of information and prices for the lady in question. Highly recommended.
April 24, 2026
Unprompted review
Reply from Eden Mobility - Oldham
Thank you so much for visiting our Oldham store and for taking the time to share your experience. We’re delighted to hear that Rachel made you feel welcome, informed, and under no pressure. It’s great to know you left with all the details you needed for the person you were enquiring on behalf of. We truly appreciate your recommendation.
Warm regards,
Eden Mobility
Lucie was excellent and explained each…
Lucie was excellent and explained each product to us in detail, made my parents feel comfortable and the overall experience was out of this world. Chloe is fairly new to Eden but was equally amazing to deal with. I would certainly recommend this shop to anyone, the Company should be very proud of these 2 members of staff. 👏🏻
April 25, 2026
Unprompted review
Reply from Eden Mobility - Oldham
Thank you so much for sharing this wonderful feedback. We’re delighted to hear that Lucie made your parents feel comfortable and provided such detailed explanations, and that Chloe — even as a newer member of the team — was equally fantastic. We’re incredibly proud of both of them, and it means a lot to know your experience was “out of this world.
Warm regards,
Eden Mobility
Very nice team
Very nice team, always make you feel welcome a special shout out to Rachel who has dealt with us both times with our purchases of our recon Auto in blue and our brand spanker genie auto in red. Its always a pleasure coming to Eden in Oldham x
April 24, 2026
Unprompted review
Reply from Eden Mobility - Oldham
Thank you so much for your lovely words. We're really glad you always feel welcome with us. Rachel will be over the moon to hear your shout‑out. Enjoy your recon Auto in blue and your brand‑new Genie Auto in red — they’re fantastic choices. It’s always a pleasure having you at Eden in Oldham.
Warm regards,
Eden Mobility
Came to Eden and Rachel was very polite…
Came to Eden and Rachel was very polite and helpful when I called in. Would definitely recommend Eden.
April 17, 2026
Unprompted review
Reply from Eden Mobility - Oldham
Thank you so much for your kind words. We’re really glad to hear Rachel was able to help and that you had a positive experience with us. We truly appreciate the recommendation and hope to welcome you back to Eden again soon.
Warm regards,
Eden Mobility
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