Visited Portsmouth shop last week. I found Rebecca & Steph there and they were incredibly helpful, with nothing too much trouble. I ended up with a great scooter that is perfect for my needs. I could... See more
Company replied

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Visited Portsmouth shop last week. I found Rebecca & Steph there and they were incredibly helpful, with nothing too much trouble. I ended up with a great scooter that is perfect for my needs. I could... See more
Company replied
Ann white After being completely let down and confused by two other mobility dealers in Portsmouth, walking into Eden Mobility Portsmouth was the best decision I ever made.I spent a few hours in t... See more
Company replied
Ryan was absolutely brilliant, very polite,listened to what we were looking for. He explained about refurbished and brand new including insurance. Told us about the offers that was on,one being the sa... See more
Company replied
I made several calls to discuss options. I spoke to John who was so helpful. He talked me through options and then made an appointment for me at my nearest store. When I arrived Ryan was expecting me.... See more
Company replied
We are the largest independent mobility retailer with 49 retail stores throughout the UK. Shop online or visit one of our stores to see how we could help you today.
London Road 81E, PO2 0BH, Portsmouth, North End, United Kingdom
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Replied to 96% of negative reviews
Typically replies within 1 week
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The service we received from Ryan Richards of your Portsmouth store was second to none. We arrived as the store was about to close on a Saturday afternoon. Ryan and other staff members went out of their way in making our visit memorable.
Coffee a good chat about what our requirements were for my aging mother in-law gave us the confidence in the purchase that we made. We will be revisiting in the new year to make a more expensive purchase.
After visiting other stores that sell similar products I wouldn't hesitate in recommending Eden Mobility limited in the future.
What can I say about the company they gone above and beyond to help with my needs from Great customer service and speaking to Daniel at there head office to Ryan at there Northend branch in Portsmouth to great advice and generally everything they gone above for my needs . I highly recommend this company to the advice and great customer service and communication I no only give ten out ten but deserve more so once again thankyou
Having help with the purchase I needed. Looked at different walkers and found my forever easier to use walker.
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