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Eden Mobility - Scunthorpe Reviews 

81
TrustScore 4.5 out of 5

4.5

Brigg Road Unit 2, DN15 6TZ Scunthorpe, England, GB


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Rated 5 out of 5 stars

We brought our elderly mother into the Scunthorpe shop to look at some walking aids which she had been reluctant to get. Lovely shop and a really friendly young man assisted mum with what she needed.... See more

Company replied

Rated 5 out of 5 stars

Absolutely brilliant service by the lovely and very helpful Sarah today 13/08/26 purchased my very first power chair the Eden Astrolite. Felt totally at ease and made sure that it was the right one fo... See more

Company replied

Rated 5 out of 5 stars

Amanda was very helpful choosing which rollator would be best suited for my wife, offering guidance without any pressure to purchase one. After thinking it over for a couple days we chose a carbon one... See more

Company replied

Rated 5 out of 5 stars

We are 1st time Wheelchair users without any prior knowledge, we were taken through the process step by step by Nick Davay who let us move at our own pace trying and looking at your choices. We ended... See more

Company replied


Company details

  1. Mobility Equipment Supplier

Written by the company

We are the largest independent mobility retailer with 49 retail stores throughout the UK. Shop online or visit one of our stores to see how we could help you today.


Contact info

  • Brigg Road Unit 2, DN15 6TZ, Scunthorpe, England, United Kingdom

  • 01724 700 209

4.5

Excellent

TrustScore 4.5 out of 5

81 reviews

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4.5

All reviews

(81)

1,480 reviews in the last 12 months

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Rated 5 out of 5 stars

We went to the scunthorpe branch and we…

We went to the scunthorpe branch and we had excellent service. Diane was so helpful and knowledgeable that nothing was too much trouble and explained everything the branch had so many scooters to choose from. We will be recommending them

May 31, 2025
Unprompted review
Eden Mobility - Scunthorpe logo

Reply from Eden Mobility - Scunthorpe

Thanks for leaving such a glowing review. It's great to hear Diane was able to help you, and we look forward to welcoming you back again soon.

Rated 5 out of 5 stars

What a lovely experience and so glad I went!

Went today to see what they could offer as I need a mobility scooter. Immediately my son & I hit it off with Nick Davey the salesman. He had a very caring, pleasant nature and he went over every aspect of the uses etc... there was no pressure salesmanship. I had a spin on the one he thought was best for me which was also the one I liked. Yes I bought it and eagerly await delivery in 2-3 weeks time. What a lovely man!

May 29, 2025
Unprompted review
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Reply from Eden Mobility - Scunthorpe

Thank you for leaving such a great review. I sure Nick appreciates your kind words. Happy Scooting!

Rated 5 out of 5 stars

Mobility needs met

Excellent service which helped my parents decide on the appropriate chair to meet their mobility needs. The sales assistant took great care to understand their requirements

May 15, 2025
Unprompted review
Rated 5 out of 5 stars

5 Star service from Diane Cresswell

5 Star service from Diane Cresswell, let my mum test drive it and have given plenty of information

May 2, 2025
Unprompted review
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Reply from Eden Mobility - Scunthorpe

Thank you for your feedback, we hope your mum enjoyed taking our product out for a test drive.

Kind regards,
Eden Mobility

Rated 5 out of 5 stars

Eden Mobility, Scunthorpe Branch

We recently visited the Scunthorpe branch of Eden Mobility to look at mobility scooters for my parents. Nick, the store manager, was incredibly helpful from the moment we arrived. He welcomed us warmly and was more than happy to let my parents ‘test drive’ the scooters around the car park, which made a big difference in helping them feel confident. Nick clearly knows his stuff—he was very informative, answered all our questions, and made the whole process easy to understand. On top of that, he was cheerful and friendly, which made the visit really enjoyable. Excellent customer service all round!

April 24, 2025
Unprompted review
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Reply from Eden Mobility - Scunthorpe

Thank you for your feedback, Sharon! Nick always delivers exceptional service and really does know his stuff. We love giving our customers the opportunity to test our mobility scooters, it allows them to gain confidence and can help them determine what type of scooter is right for them. Nick and the rest of the Eden Mobility team look forward to your next visit.

Kind regards,
Eden Mobility

Rated 5 out of 5 stars

Brilliant service

Brilliant service tried before I bought no messing just great service from start to finish love my scooter that gets me up hills

March 1, 2025
Unprompted review
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Reply from Eden Mobility - Scunthorpe

Hi Jennifer, Thank you for leaving us a review - your feedback is very important to us! We hope you continue to enjoy getting out on your new scooter!

Rated 1 out of 5 stars

Brought a scooter from this company…

Brought a scooter from this company that was mis sold to me as its not suitable as it struggles with the hills in Scarborough.asked for my money back eden are dragging their feet.on the 26th of March phoned their head office to speak to Gemma and the gentleman who answered the phone. Called Alan was very rude to me and told to wait till they phoned me as far as I'm concerned that is a terrible way to treat a loyal customer for the past 12 years going there for all my mobility needs spending thousands of pounds.well Eden you have lost a good customer. Thank you for nothing

January 15, 2025
Unprompted review
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Reply from Eden Mobility - Scunthorpe

Hi, we're very sorry to hear about the service you have received regarding your mobility scooter. If there is anything we can do to help whilst this ongoing issue is resolved, please let us know. You can contact us directly by phone, 01724 855 500 or email: hello@edenmobility.co.uk

Rated 5 out of 5 stars

A massive thank-you to Stephen Deverew

A massive thank-you to Stephen Deverew, service manager of Eden mobility Ltd, Scunthorpe.

A pleasure to have been dealt with by a sincere old school manager who went above and beyond in dealing with my wife's scooter breakdown.

What a credit to the company you are.
We would definitely deal with Eden again and recommend the service and goodwill that we have received.

Also a big thumbs-up for the mechanic who came out to do the repairs and to get my wife back on the road, Thank-you too.

With kind regards and best wishes Alan and Glenda Hyde.

February 17, 2025
Unprompted review
Rated 1 out of 5 stars

Not happy at all l nearly got killed on…

Not happy at all l nearly got killed on Monday my scooter bolted straight into a car after l stopped on the footpath l..ve had them out several times to the same fault they keep saying it isn't faulty but it is lve had loads and loads of issues with my scooter I've only had it a few months.. l don't recommend eden mobility they are not at helpful a week last Thursday was when they last came out to it the 6th

February 6, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing !

Amazing !! Got my scooter in 2 days delivered . All the staff are helpful , polite and friendly

January 27, 2025
Unprompted review
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Reply from Eden Mobility - Scunthorpe

Thank you for your kind words!

Eden Mobility

Rated 5 out of 5 stars

The engineer who came to service my…

The engineer who came to service my mobility scooter was extremely polite and helpful.when he completed the service he even wiped the scooter down
Extremely pleased with the overall service

January 7, 2025
Unprompted review
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Reply from Eden Mobility - Scunthorpe

Hi Paul, we're pleased to hear how happy you are with your scooter service, and we'll be sure to pass on your kind words to the engineer who visited - they'll be delighted!

Rated 5 out of 5 stars

Fantastic service

Mike came out to bring me some mobility scooters to look at. He kept me updated as to his time of arrival and was friendly, professional and knowledgeable about the scooters. He arranged a part exchange for my old scooter and took that away with him. From start to finish a seamless transaction, thank you very much.

January 13, 2025
Unprompted review
Eden Mobility - Scunthorpe logo

Reply from Eden Mobility - Scunthorpe

Hi Paula, thanks for the 5 star review and excellent feedback! We're glad to hear how happy you are with the service from Mike and Eden as a whole. We hope you enjoy getting out and about on your new scooter!

Rated 5 out of 5 stars

These staff go above and beyond

These staff go above and beyond, While the DWP are stressing millions of us and trying to take away our lifelines, Eden Mobility are fighting in our corner to help us any way they can, they come out in a timely fashion to fix any problems, They treat you with such dignity and respect and I can't say enough good things about them. as they are a blessing for those who need them!

September 13, 2024
Unprompted review

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