Andrew was so helpful polite and sympathetic to my needs showed me all my options and explained all the differences with out any pushy sales. Lovely man would defiantly recommend him
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See what reviewers are saying
Andrew is very engaging and works hard to understand and meet our specific needs. We saw a range of products that helped us decide on our product choice. We will visit the shop in the future.
Company replied
Andrew was very friendly and helpful during our time at Eden Mobility scooter shop today. Andrew was very informative about the different scooters available to my nana and she was able to test out the... See more
Company replied
Amazing customer service from start to finish!! Andrew couldn't help us enough and has helped even my mum the confident and a new life. Would highly recommend, go to Andrew in Stockport he's amazing a... See more
Company replied
Company details
Written by the company
We are the largest independent mobility retailer with 49 retail stores throughout the UK. Shop online or visit one of our stores to see how we could help you today.
Contact info
Prince's Street 2, SK1 1SE, Stockport, England, United Kingdom
- 0161 393 2645
4.8
Excellent
69 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Andrew and Chloe were the most happiest…
Andrew and Chloe were the most happiest and welcoming staff members. They both were very happy to help dealing with our needs . You should be very proud of them they are an asset to the company.
June 3, 2026
Unprompted review
Reply from Eden Mobility - Stockport
Thank you so much for your lovely feedback. We’re delighted to hear that Andrew and Chloe made such a happy and welcoming impression during your visit. Their positive attitude and genuine willingness to help are exactly what we strive for, and they’ll be thrilled to know their support meant so much to you.
We’re incredibly proud to have them as part of our team. Thank you again for taking the time to share your experience — it truly means a lot.
Warm regards,
Eden Mobility
First class service excellent product…
First class service excellent product knowledge and ensures product is correct for your needs. Extremely friendly and helpful. I highly recommend visiting here first especially on a Wednesday morning between 9:30 to 11:30 for coffee morning where you can relax and enjoy other same minded people who need genuine aid products and advice.
June 3, 2026
Unprompted review
Reply from Eden Mobility - Stockport
Thank you so much for sharing such a thoughtful and encouraging review. We’re delighted to hear that you received first‑class service and felt confident that the product advice was tailored to your needs. Friendly, knowledgeable support is exactly what we aim to provide, and it’s wonderful to know that came across so clearly.
Your recommendation means a great deal — especially your kind words about our Wednesday coffee mornings. They’re designed to be a relaxed, welcoming space where people can enjoy good company, chat with like‑minded visitors, and get genuine advice on the products that make a difference in daily life. We’re so pleased you find them valuable.
Thank you again for taking the time to share your experience. We look forward to welcoming you back soon.
Warm regards,
Eden Mobility
Lovely guy
Lovely guy, great experience. Always a pleasure popping in, I enjoy floating between a few of your stores.
May 13, 2026
Unprompted review
Reply from Eden Mobility - Stockport
Thank you for your lovely feedback. It’s great to hear you had such a positive experience, and that every visit feels like a pleasure. We’re delighted that you enjoy popping into our stores and that our colleague made such a great impression. Your continued support means a lot to us.
Warm regards,
Eden Mobility
Grea mobility equipment store
The Stockport store staff member was really friendly and helpful, and Eden have a really great range of mobility equipment and accessories.
May 16, 2026
Unprompted review
Reply from Eden Mobility - Stockport
Thank you so much for your lovely feedback. We’re delighted to hear that the staff member at our Stockport store was so friendly and helpful during your visit. It’s great to know you enjoyed the range of mobility equipment and accessories available, and we truly appreciate your recommendation.
Warm regards,
Eden Mobility
Just called in Today just to look and I…
Just called in Today just to look and I found the perfect scooter for me and the gentleman was absolutely amazing (Andrew) he was so helpful and funny and got us a very good deal would highly recommended him to anyone and everyone will be surly be calling back in for a brew and a chat
May 7, 2026
Unprompted review
Reply from Eden Mobility - Stockport
Thank you so much for your fantastic review. We’re thrilled to hear you found the perfect scooter and that Andrew made your visit such an enjoyable experience. His helpful, friendly approach and sense of humour are exactly what we aim for. We really appreciate your recommendation and look forward to welcoming you back in for that brew and a chat.
Warm regards,
Eden Mobility
Andrew- Customer Service
I cannot praise Andrew enough. He was very helpful & knowledgeable with my mum when we went in for a new rollator for my mum. He explained a few of the items they had in stock & my mum was very happy with the item she purchased. Andrew set it up to the correct height & explained how to adjust it if necessary. He even offered us a drink whilst the purchase went through. Fantastic customer service from Andrew. Thank you
May 5, 2026
Unprompted review
Reply from Eden Mobility - Stockport
Thank you so much for your wonderful review. We’re delighted to hear that Andrew provided such helpful, knowledgeable support and made sure your mum found the perfect rollator. It’s great to know she’s happy with her purchase. We truly appreciate your kind words.
Warm regards,
Eden Mobility
My lovely experience with Eden Mobility.
Andrew in Stockport was really friendly, helpful and very knowledgeable about the items they sell . He rang a taxi and while I waited,he asked if I wanted a cuppa . When the taxi arrived , he carried my chair and helped the taxi driver put it in the boot . This guy is a real asset to Eden Mobility. It was a lovely experience being served by Andrew .
March 12, 2026
Unprompted review
Reply from Eden Mobility - Stockport
Thank you so much for sharing your experience. We’re delighted to hear how friendly, helpful, and knowledgeable Andrew was during your visit to our Stockport branch. It’s wonderful to know he took such great care of you — from offering a cuppa while you waited to arranging your taxi and even helping load your chair.
Andrew truly is an asset to Eden Mobility, and we’re thrilled that he made your visit such a positive one. Thank you for taking the time to leave such a lovely review.
Warm regards,
Eden Mobility
Brilliant experience and so helpful
Brilliant experience and so helpful
Went in this morning looking for a new bathboard and found exactly what I needed.
I was assisted by Andrew who even carried my board to my car, top bloke!
Very friendly and I'll 100% be back when I need further mobility aids.
April 16, 2026
Unprompted review
Reply from Eden Mobility - Stockport
Thank you so much for taking the time to share this. We're really glad you found the bathboard you needed, and it’s great to hear Andrew was able to help and make things a little easier for you. He’ll be chuffed to know he made such a positive impression.
We truly appreciate your kind words and look forward to welcoming you back whenever you need further mobility aids.
Warm regards,
Eden Mobility
Friendly and helpful
We came to buy a mobility scooter and Andrew was very helpful. He really took time to make sure we found the right scooter and talked us through everything with plenty of care.
April 15, 2026
Unprompted review
Reply from Eden Mobility - Stockport
Thank you for sharing your experience. We’re delighted to hear that Andrew was able to help you find the right mobility scooter. He always takes great care to make sure people feel confident and informed, so your feedback will mean a lot to him.
We really appreciate you taking the time to leave this review and we’re glad you found exactly what you needed.
Warm regards,
Eden Mobility
10/10 for the Stockport store
Had a great consult this afternoon with Andrew in Stockport. Excellent service, extremely helpful, and got our hand on a scooter I could not be more excited for. Great sense of humour to boot, could not be happier with the service.
April 15, 2026
Unprompted review
Reply from Eden Mobility - Stockport
Thank you so much for this fantastic feedback. We’re thrilled to hear you had such a great consultation with Andrew in Stockport. He’ll be over the moon to know his help, humour and expertise made the experience such a positive one.
It’s wonderful that you’ve found a scooter you’re excited about — that’s exactly the outcome we hope for. We really appreciate you taking the time to share your experience and couldn’t be happier that you left feeling so well looked after.
Warm regards,
Eden Mobility
Reply from Eden Mobility - Stockport
Thank you for your feedback. We’re delighted to hear that Andrew Souter was such a great help. Your kind words mean a lot to the team.
Warm regards,
Eden Mobility
Excellent service from Andrew
Andrew made us feel very at home. He took the time to understand my moth in laws needs, and gave recommendations based on the information provided! Excellent service!
April 1, 2026
Unprompted review
Reply from Eden Mobility - Stockport
Thank you so much for sharing your experience. We’re delighted to hear that Andrew made you feel at home and took the time to truly understand your mother‑in‑law’s needs. It’s wonderful to know his thoughtful recommendations and care made such a positive impact.
We really appreciate your kind words and are thrilled you received excellent service. We look forward to welcoming you again.
Warm regards,
Eden Mobility
Andrew made me feel very welcome
Andrew made me feel very welcome. Everything was explained clearly. I was encouraged to try out the powered wheelchair I was interested in and Andrew even made me a cup of tea. A very happy shopping experience.
March 20, 2026
Unprompted review
Reply from Eden Mobility - Stockport
Thank you so much for sharing your experience. It’s wonderful to hear that Andrew made you feel so welcome and took the time to explain everything clearly. Being encouraged to try out the powered wheelchair you were interested in — and even being offered a cup of tea — really shows the level of care he puts into helping customers feel comfortable and confident.
We’re delighted that your visit turned into such a happy shopping experience. Your feedback means a lot, and we’ll be sure to pass your kind words on to Andrew and the team.
Warm regards,
Eden Mobility
Can not say enough about Andrew at Eden…
Can not say enough about Andrew at Eden Mobilty Stockport. I came in looking at scooters and Andrew ran through all the scooters but after a couple of questions about my needs I settled on the S800 Scoozy. It has changed my life and given a new view of what I can achieve. Please if your looking to make a change and want to get out more then please go see Andrew at Eden Mobility. Coffee morning on a Wednesday and I'll be there catching up with Andrew. Great guy
March 11, 2026
Unprompted review
Reply from Eden Mobility - Stockport
Thank you so much for sharing your experience. Andrew at Eden Mobility Stockport clearly goes above and beyond, and it’s fantastic to hear how well he supported you. It sounds like he really took the time to understand your needs and guide you toward the S800 Scoozy, and the fact that it’s had such a positive impact on your life is wonderful.
Your recommendation says a lot—not just about the product, but about the care and expertise Andrew brings to his work. Anyone considering a change or looking to regain more independence would definitely benefit from speaking with him.
And a Wednesday coffee morning catch‑up sounds like a brilliant way to stay connected. Andrew truly does sound like a great guy.
Warm regards,
Eden Mobility
The young man Andrew Souten
The young man Andrew Souten, was really helpful and friendly. He made coffee and discussed our needs. No pressure sales, he made sure that the scooter we bought was manageable for us both
. Thanks Andrew. Bev and Bill. 1o
March 10, 2026
Unprompted review
Reply from Eden Mobility - Stockport
Thank you so much for your lovely review. We’re delighted to hear that Andrew made you feel so welcome and took the time to understand your needs. His friendly approach — and even making you a coffee — is exactly the kind of service we aim for. We’re glad he helped you find a scooter that works perfectly for you both.
Warm regards,
Eden Mobility
I went to this store just to have a…
I went to this store just to have a look and was really pleased , Andrew explained everything to me and he was so polite and helpful. I would really recommend anyone looking for a mobility scooter to visit the store , I am delighted with my purchase .
March 9, 2026
Unprompted review
Reply from Eden Mobility - Stockport
Thank you so much for your lovely review. We’re delighted to hear that Andrew made your visit such a positive experience. His polite and helpful approach is something we’re really proud of, and it’s wonderful to know you’re so pleased with your new mobility scooter.
Warm regards,
Eden Mobility
Friendly, informative and welcoming
Upon entering the store I felt welcomed, the gentleman in store was approachable and answered all the questions I had. Everything was explained perfectly and I felt at ease.
I would recommend this store to anyone that is looking to purchase or even enquire a mobility scooter.
February 26, 2026
Unprompted review
Reply from Eden Mobility - Stockport
Thank you so much for your lovely review. We’re delighted to hear that you felt welcomed and at ease during your visit. It’s great to know that our colleague was able to answer all your questions clearly and make the experience comfortable for you. We truly appreciate your recommendation and are always here to help with any enquiries or support you may need in the future.
Warm regards,
Eden Mobility
Thank you
Great service and patience staff. Thank you Andrew and the lady helping him who lived in Oldham.
February 24, 2026
Unprompted review
Reply from Eden Mobility - Stockport
Thank you so much for your lovely review. We’re delighted to hear that you received great service and that Andrew, along with our colleague from Oldham, were able to help you with patience and care. Your kind words mean a lot to the team, and we truly appreciate you taking the time to share your experience.
Warm regards,
Eden Mobility
Andrew was very helpful and profesional…
Andrew was very helpful and profesional would highly rwcommend
February 6, 2026
Unprompted review
Reply from Eden Mobility - Stockport
Thank you for your lovely feedback. We’re delighted to hear that Andrew was so helpful and professional — we’ll be sure to pass your recommendation on to him.
Warm regards,
Eden Mobility
Andrew was very helpful and gave me…
Andrew was very helpful and gave me lots of help choosing the right scooter for my needs and very polite
February 4, 2026
Unprompted review
Reply from Eden Mobility - Stockport
Thank you for sharing your feedback. It’s great to hear that Andrew was so helpful and guided you toward the right scooter for your needs. We’re glad you had a positive and polite experience with us.
Warm regards,
Eden Mobility
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