Andrew was very friendly and helpful during our time at Eden Mobility scooter shop today. Andrew was very informative about the different scooters available to my nana and she was able to test out the... See more
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Andrew really helped me find the right product for my elderly Mum. He showed understanding and empathy which is essential in the environment he is employed in. I would definitely recommend him and Ed... See more
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Amazing customer service from start to finish!! Andrew couldn't help us enough and has helped even my mum the confident and a new life. Would highly recommend, go to Andrew in Stockport he's amazing a... See more
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The representative, Andrew, was really helpful, approachable and very professional. He found out what I needed and what would work best for me, and wasn't happy until I was. He let me demonstrate the... See more
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Company details
Written by the company
We are the largest independent mobility retailer with 49 retail stores throughout the UK. Shop online or visit one of our stores to see how we could help you today.
Contact info
Prince's Street 2, SK1 1SE, Stockport, England, United Kingdom
- 0161 393 2645
4.8
Excellent
63 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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My lovely experience with Eden Mobility.
Andrew in Stockport was really friendly, helpful and very knowledgeable about the items they sell . He rang a taxi and while I waited,he asked if I wanted a cuppa . When the taxi arrived , he carried my chair and helped the taxi driver put it in the boot . This guy is a real asset to Eden Mobility. It was a lovely experience being served by Andrew .
March 12, 2026
Unprompted review
Reply from Eden Mobility - Stockport
Thank you so much for sharing your experience. We’re delighted to hear how friendly, helpful, and knowledgeable Andrew was during your visit to our Stockport branch. It’s wonderful to know he took such great care of you — from offering a cuppa while you waited to arranging your taxi and even helping load your chair.
Andrew truly is an asset to Eden Mobility, and we’re thrilled that he made your visit such a positive one. Thank you for taking the time to leave such a lovely review.
Warm regards,
Eden Mobility
Brilliant experience and so helpful
Brilliant experience and so helpful
Went in this morning looking for a new bathboard and found exactly what I needed.
I was assisted by Andrew who even carried my board to my car, top bloke!
Very friendly and I'll 100% be back when I need further mobility aids.
April 16, 2026
Unprompted review
Reply from Eden Mobility - Stockport
Thank you so much for taking the time to share this. We're really glad you found the bathboard you needed, and it’s great to hear Andrew was able to help and make things a little easier for you. He’ll be chuffed to know he made such a positive impression.
We truly appreciate your kind words and look forward to welcoming you back whenever you need further mobility aids.
Warm regards,
Eden Mobility
Friendly and helpful
We came to buy a mobility scooter and Andrew was very helpful. He really took time to make sure we found the right scooter and talked us through everything with plenty of care.
April 15, 2026
Unprompted review
Reply from Eden Mobility - Stockport
Thank you for sharing your experience. We’re delighted to hear that Andrew was able to help you find the right mobility scooter. He always takes great care to make sure people feel confident and informed, so your feedback will mean a lot to him.
We really appreciate you taking the time to leave this review and we’re glad you found exactly what you needed.
Warm regards,
Eden Mobility
10/10 for the Stockport store
Had a great consult this afternoon with Andrew in Stockport. Excellent service, extremely helpful, and got our hand on a scooter I could not be more excited for. Great sense of humour to boot, could not be happier with the service.
April 15, 2026
Unprompted review
Reply from Eden Mobility - Stockport
Thank you so much for this fantastic feedback. We’re thrilled to hear you had such a great consultation with Andrew in Stockport. He’ll be over the moon to know his help, humour and expertise made the experience such a positive one.
It’s wonderful that you’ve found a scooter you’re excited about — that’s exactly the outcome we hope for. We really appreciate you taking the time to share your experience and couldn’t be happier that you left feeling so well looked after.
Warm regards,
Eden Mobility
Reply from Eden Mobility - Stockport
Thank you for your feedback. We’re delighted to hear that Andrew Souter was such a great help. Your kind words mean a lot to the team.
Warm regards,
Eden Mobility
Excellent service from Andrew
Andrew made us feel very at home. He took the time to understand my moth in laws needs, and gave recommendations based on the information provided! Excellent service!
April 1, 2026
Unprompted review
Reply from Eden Mobility - Stockport
Thank you so much for sharing your experience. We’re delighted to hear that Andrew made you feel at home and took the time to truly understand your mother‑in‑law’s needs. It’s wonderful to know his thoughtful recommendations and care made such a positive impact.
We really appreciate your kind words and are thrilled you received excellent service. We look forward to welcoming you again.
Warm regards,
Eden Mobility
Andrew made me feel very welcome
Andrew made me feel very welcome. Everything was explained clearly. I was encouraged to try out the powered wheelchair I was interested in and Andrew even made me a cup of tea. A very happy shopping experience.
March 20, 2026
Unprompted review
Reply from Eden Mobility - Stockport
Thank you so much for sharing your experience. It’s wonderful to hear that Andrew made you feel so welcome and took the time to explain everything clearly. Being encouraged to try out the powered wheelchair you were interested in — and even being offered a cup of tea — really shows the level of care he puts into helping customers feel comfortable and confident.
We’re delighted that your visit turned into such a happy shopping experience. Your feedback means a lot, and we’ll be sure to pass your kind words on to Andrew and the team.
Warm regards,
Eden Mobility
Can not say enough about Andrew at Eden…
Can not say enough about Andrew at Eden Mobilty Stockport. I came in looking at scooters and Andrew ran through all the scooters but after a couple of questions about my needs I settled on the S800 Scoozy. It has changed my life and given a new view of what I can achieve. Please if your looking to make a change and want to get out more then please go see Andrew at Eden Mobility. Coffee morning on a Wednesday and I'll be there catching up with Andrew. Great guy
March 11, 2026
Unprompted review
Reply from Eden Mobility - Stockport
Thank you so much for sharing your experience. Andrew at Eden Mobility Stockport clearly goes above and beyond, and it’s fantastic to hear how well he supported you. It sounds like he really took the time to understand your needs and guide you toward the S800 Scoozy, and the fact that it’s had such a positive impact on your life is wonderful.
Your recommendation says a lot—not just about the product, but about the care and expertise Andrew brings to his work. Anyone considering a change or looking to regain more independence would definitely benefit from speaking with him.
And a Wednesday coffee morning catch‑up sounds like a brilliant way to stay connected. Andrew truly does sound like a great guy.
Warm regards,
Eden Mobility
The young man Andrew Souten
The young man Andrew Souten, was really helpful and friendly. He made coffee and discussed our needs. No pressure sales, he made sure that the scooter we bought was manageable for us both
. Thanks Andrew. Bev and Bill. 1o
March 10, 2026
Unprompted review
Reply from Eden Mobility - Stockport
Thank you so much for your lovely review. We’re delighted to hear that Andrew made you feel so welcome and took the time to understand your needs. His friendly approach — and even making you a coffee — is exactly the kind of service we aim for. We’re glad he helped you find a scooter that works perfectly for you both.
Warm regards,
Eden Mobility
I went to this store just to have a…
I went to this store just to have a look and was really pleased , Andrew explained everything to me and he was so polite and helpful. I would really recommend anyone looking for a mobility scooter to visit the store , I am delighted with my purchase .
March 9, 2026
Unprompted review
Reply from Eden Mobility - Stockport
Thank you so much for your lovely review. We’re delighted to hear that Andrew made your visit such a positive experience. His polite and helpful approach is something we’re really proud of, and it’s wonderful to know you’re so pleased with your new mobility scooter.
Warm regards,
Eden Mobility
Friendly, informative and welcoming
Upon entering the store I felt welcomed, the gentleman in store was approachable and answered all the questions I had. Everything was explained perfectly and I felt at ease.
I would recommend this store to anyone that is looking to purchase or even enquire a mobility scooter.
February 26, 2026
Unprompted review
Reply from Eden Mobility - Stockport
Thank you so much for your lovely review. We’re delighted to hear that you felt welcomed and at ease during your visit. It’s great to know that our colleague was able to answer all your questions clearly and make the experience comfortable for you. We truly appreciate your recommendation and are always here to help with any enquiries or support you may need in the future.
Warm regards,
Eden Mobility
Thank you
Great service and patience staff. Thank you Andrew and the lady helping him who lived in Oldham.
February 24, 2026
Unprompted review
Reply from Eden Mobility - Stockport
Thank you so much for your lovely review. We’re delighted to hear that you received great service and that Andrew, along with our colleague from Oldham, were able to help you with patience and care. Your kind words mean a lot to the team, and we truly appreciate you taking the time to share your experience.
Warm regards,
Eden Mobility
Andrew was very helpful and profesional…
Andrew was very helpful and profesional would highly rwcommend
February 6, 2026
Unprompted review
Reply from Eden Mobility - Stockport
Thank you for your lovely feedback. We’re delighted to hear that Andrew was so helpful and professional — we’ll be sure to pass your recommendation on to him.
Warm regards,
Eden Mobility
Andrew was very helpful and gave me…
Andrew was very helpful and gave me lots of help choosing the right scooter for my needs and very polite
February 4, 2026
Unprompted review
Reply from Eden Mobility - Stockport
Thank you for sharing your feedback. It’s great to hear that Andrew was so helpful and guided you toward the right scooter for your needs. We’re glad you had a positive and polite experience with us.
Warm regards,
Eden Mobility
I needed a new ferrule for my walking…
I needed a new ferrule for my walking stick. Andrew fitted it there and then. Same again when I took my mother's walking frame in for two new feet. Friendly service with a smile. Highly recommended and won't hesitate to visit again when needed.
January 24, 2026
Unprompted review
Reply from Eden Mobility - Stockport
Thank you for sharing your experience. It’s wonderful to hear that Andrew was able to help you so quickly, both with your walking stick and your mother’s frame. Friendly, efficient service is exactly what we aim for, and your kind words mean a great deal. We’re delighted to know you’d recommend us and look forward to welcoming you again whenever you need us.
Warm regards,
Eden Mobility
Very helpful and super freindly and…
Very helpful and super freindly and coffee was great thank you.
January 27, 2026
Unprompted review
Reply from Eden Mobility - Stockport
Thank you for your lovely feedback. We’re so pleased to hear you found the team helpful and friendly — and that the coffee hit the spot too. We really appreciate you taking the time to share your experience.
Warm regards,
Eden Mobility
Mum-in-law coming to live
I needed help to prepare for my 97 year old mum-in-law coming to live with us. Andrew was very helpful. Thank you for the advice and information given.
January 20, 2026
Unprompted review
Reply from Eden Mobility - Stockport
Thank you so much for sharing your experience. It’s wonderful to hear that Andrew was able to offer the support, advice, and information you needed while preparing for your mum‑in‑law moving in. We’re really glad the guidance was helpful during such an important time for your family. If there’s ever anything more you need, we’re always here to help.
Warm regards,
Eden Mobility
Amazing!
Andrew was great! He was very hospitable and answered every question we needed. He gave full, clear explanations on everything, 100% recommend!
January 20, 2026
Unprompted review
Reply from Eden Mobility - Stockport
Thank you so much for your wonderful feedback. We’re delighted to hear that Andrew provided such clear, helpful support and made you feel well looked after. Your recommendation means a great deal to us, and we look forward to welcoming you again.
Warm regards,
Eden Mobility
Great service
This is what great service for Miranda thanks very much for your survey
December 12, 2025
Unprompted review
Reply from Eden Mobility - Stockport
Thank you so much for your kind words! We’re delighted to hear that Miranda provided you with great service. Your feedback means a lot to us, and we’ll be sure to share your appreciation with her. We’re glad the survey reflected your positive experience and look forward to welcoming you again soon.
Warm regards,
Eden Mobility
Scooter
Andrew was brilliant, would highly recommend, great service
December 8, 2025
Unprompted review
Reply from Eden Mobility - Stockport
Thank you so much for your kind words! We’re delighted to hear that Andrew provided brilliant service and that you’d recommend us. Your feedback means a lot and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
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