Andrew was so helpful polite and sympathetic to my needs showed me all my options and explained all the differences with out any pushy sales. Lovely man would defiantly recommend him
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See what reviewers are saying
Andrew is very engaging and works hard to understand and meet our specific needs. We saw a range of products that helped us decide on our product choice. We will visit the shop in the future.
Company replied
Andrew was very friendly and helpful during our time at Eden Mobility scooter shop today. Andrew was very informative about the different scooters available to my nana and she was able to test out the... See more
Company replied
Amazing customer service from start to finish!! Andrew couldn't help us enough and has helped even my mum the confident and a new life. Would highly recommend, go to Andrew in Stockport he's amazing a... See more
Company replied
Company details
Written by the company
We are the largest independent mobility retailer with 49 retail stores throughout the UK. Shop online or visit one of our stores to see how we could help you today.
Contact info
Prince's Street 2, SK1 1SE, Stockport, England, United Kingdom
- 0161 393 2645
4.8
Excellent
69 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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I needed a new ferrule for my walking…
I needed a new ferrule for my walking stick. Andrew fitted it there and then. Same again when I took my mother's walking frame in for two new feet. Friendly service with a smile. Highly recommended and won't hesitate to visit again when needed.
January 24, 2026
Unprompted review
Reply from Eden Mobility - Stockport
Thank you for sharing your experience. It’s wonderful to hear that Andrew was able to help you so quickly, both with your walking stick and your mother’s frame. Friendly, efficient service is exactly what we aim for, and your kind words mean a great deal. We’re delighted to know you’d recommend us and look forward to welcoming you again whenever you need us.
Warm regards,
Eden Mobility
Very helpful and super freindly and…
Very helpful and super freindly and coffee was great thank you.
January 27, 2026
Unprompted review
Reply from Eden Mobility - Stockport
Thank you for your lovely feedback. We’re so pleased to hear you found the team helpful and friendly — and that the coffee hit the spot too. We really appreciate you taking the time to share your experience.
Warm regards,
Eden Mobility
Mum-in-law coming to live
I needed help to prepare for my 97 year old mum-in-law coming to live with us. Andrew was very helpful. Thank you for the advice and information given.
January 20, 2026
Unprompted review
Reply from Eden Mobility - Stockport
Thank you so much for sharing your experience. It’s wonderful to hear that Andrew was able to offer the support, advice, and information you needed while preparing for your mum‑in‑law moving in. We’re really glad the guidance was helpful during such an important time for your family. If there’s ever anything more you need, we’re always here to help.
Warm regards,
Eden Mobility
Amazing!
Andrew was great! He was very hospitable and answered every question we needed. He gave full, clear explanations on everything, 100% recommend!
January 20, 2026
Unprompted review
Reply from Eden Mobility - Stockport
Thank you so much for your wonderful feedback. We’re delighted to hear that Andrew provided such clear, helpful support and made you feel well looked after. Your recommendation means a great deal to us, and we look forward to welcoming you again.
Warm regards,
Eden Mobility
Great service
This is what great service for Miranda thanks very much for your survey
December 12, 2025
Unprompted review
Reply from Eden Mobility - Stockport
Thank you so much for your kind words! We’re delighted to hear that Miranda provided you with great service. Your feedback means a lot to us, and we’ll be sure to share your appreciation with her. We’re glad the survey reflected your positive experience and look forward to welcoming you again soon.
Warm regards,
Eden Mobility
Scooter
Andrew was brilliant, would highly recommend, great service
December 8, 2025
Unprompted review
Reply from Eden Mobility - Stockport
Thank you so much for your kind words! We’re delighted to hear that Andrew provided brilliant service and that you’d recommend us. Your feedback means a lot and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
Very friendly
Most excellent service and great advice given. Would highly recommend.
December 5, 2025
Unprompted review
Reply from Eden Mobility - Stockport
Thank you for your wonderful feedback. We’re delighted to hear you received excellent service and helpful advice. Your recommendation means a great deal to us, and we’re so pleased we could support you.
Update - You have won the monthly giveaway, please email socialmedia@edenmobility.co.uk to claim your voucher.
Warm regards,
Eden Mobility
Great !
Quick, simple sale. Reassurance of warranties. Jamie and Andrew were great.
November 17, 2025
Unprompted review
Reply from Eden Mobility - Stockport
Thank you for your feedback! We’re glad the sale was quick and straightforward, and that the reassurance on warranties gave you peace of mind. Jamie and Andrew will be delighted to hear your kind words. We look forward to welcoming you back again.
Warm regards,
Eden Mobility
Outstanding people
Went in about my dodgy breaks out and he sorted it there and then also IV been having problems with other things with a different scooter and he was really really helpful and very very supportive he's given me so much advice on a problem with my others and the fear I was in about another company I'm so so so greatful for everything they've helped me today and the reassurance they've given me is absolutely outstanding both my guardian angels I was suicidal and in tears bit now IV got a plan of action and support in what I now need to do I couldn't have wished for or hoped for
November 19, 2025
Unprompted review
Reply from Eden Mobility - Stockport
Thank you for sharing such heartfelt feedback. We’re truly glad we could be there to support you and provide the reassurance you needed. It means a lot to hear that our team were able to help with your scooter issues and give you confidence moving forward. Your kind words about our staff being like guardian angels are deeply appreciated, and we’ll make sure they know the difference they’ve made. We’re always here whenever you need us.
Warm regards,
Eden Mobility
Great customer service great prices…
Great customer service great prices Jamie and Andrew were lovely
November 18, 2025
Unprompted review
Reply from Eden Mobility - Stockport
Thank you so much for your wonderful feedback! We’re delighted to hear that you enjoyed the great customer service and prices, and that Jamie and Andrew made such a positive impression. We’ll be sure to share your kind words with them — it will mean a lot.
Warm regards,
Eden Mobility
I needed a stick with a seat on this …
I needed a stick with a seat on this is perfect for me I can higher or lower ..
October 18, 2025
Unprompted review
Reply from Eden Mobility - Stockport
Thank you for your feedback! We're so glad to hear the stick with a seat is working perfectly for you and that the adjustable height makes it even more convenient. It's great to know it's meeting your needs — wishing you continued comfort and ease!
Warm regards,
Eden Mobility
very helpfull
October 14, 2025
Unprompted review
Reply from Eden Mobility - Stockport
Thank you so much for your lovely comment !
Warm regards,
Eden Mobility
Jamie Green was very patient and gave…
Jamie Green was very patient and gave great service.
October 6, 2025
Unprompted review
Reply from Eden Mobility - Stockport
Thank you so much for your kind words! We're delighted to hear that Jamie Green provided such patient and excellent service. He truly takes pride in helping customers feel supported and confident in their choices. We'll be sure to pass on your lovely feedback!
Warm regards,
Eden Mobility
I had the pleasure of meeting Tony at…
I had the pleasure of meeting Tony at the Stockport office and he helped me out so much, my scooter was not working and he fixed it and saved my holiday 10/10 from Edinburgh
September 2, 2025
Unprompted review
Reply from Eden Mobility - Stockport
Thank you, Cameron!
We're thrilled Tony was able to help and that your holiday was saved. We'll be sure to pass on your kind words to the Stockport team. Safe travels from all of us at Eden Mobility!
Stockport store staff are so friendly…
Stockport store staff are so friendly and helpful. Tony & Emily helped me locate the best walking stick, they adjusted it to my height and let me walked around the store with it before confirming that I wanted to buy it. Brilliant! I'll be back.
September 3, 2025
Unprompted review
Reply from Eden Mobility - Stockport
Hi Mark,
Thank you so much for your kind review! We’re thrilled to hear that Tony and Emily at our Stockport store provided such friendly and helpful service. It’s great to know they took the time to help you find the perfect walking stick, adjusted it to your height, and made sure you were comfortable before making your decision.
We’re so pleased you had a brilliant experience, we’ll be looking forward to welcoming you back!
Warm regards,
The Eden Mobility Team
Impecable service!
Both Tony and Emily were very hospitable at the Wednesday morning coffee morning.
Also, very helpful when it came to choosing my mobility aids.
September 3, 2025
Unprompted review
Reply from Eden Mobility - Stockport
Hi Rob,
Thank you so much for your kind words! We’re thrilled to hear that Tony and Emily made your visit to our Wednesday coffee morning at the Stockport store so enjoyable. It’s great to know they were helpful in guiding you through your mobility aid choices, we’ll be sure to pass on your lovely feedback to them.
We’re always here to support you, so don’t hesitate to reach out if you need anything else.
Warm regards,
The Eden Mobility Team
We had a problem with our scooter. No electrics
We had a problem with our scooter.
He went above the call of duty in looking after us and sorting out why there was no electric. He not only fixed the problem, but polished the scooter.
What a great employee, deserves a real pat on the back. 👏🏻👏🏻👏🏻👏🏻 Stockport shop.
September 2, 2025
Unprompted review
Reply from Eden Mobility - Stockport
Hi Mr. Rossiter,
Thank you so much for your fantastic review! We're really pleased to hear that our team member went above and beyond to get your scooter back up and running — and even gave it a polish! That’s the kind of dedication we love to see, and we’ll be sure to pass on your kind words to the Stockport team.
If you ever need anything else, we’re always here to help.
Best regards,
The Eden Mobility Team
Stockport Branch
Went into the stockport branch and was welcomed by Tony, I was looking for a mobility scooter and Tony was so helpful, we decided on the Monarch Genie Auto, 2 weeks on from having it and it's been the best decision, went in to the mobility shop again today to get a cover for it and Tony was there he came out gave it a polish for me which was lovely, overall I'm 100% satisfied with scooter and the service Tony provided.
August 29, 2025
Unprompted review
Reply from Eden Mobility - Stockport
Hi Emma,
Thank you so much for your fantastic review! We’re thrilled to hear that Tony at our Stockport branch provided such helpful and friendly service, and that you’re loving your Monarch Genie Auto scooter.
It’s great to know Tony went the extra mile... even giving it a polish during your visit! We’re so pleased you’re 100% satisfied with both the product and the service.
Thanks again for sharing your experience, and we look forward to seeing you again soon.
Warm regards,
The Eden Mobility Team
Very helpful and welcoming Tony is
Tony was very welcoming and very helpful and made sure i was happy and content with the scooter before leaving he walked around the block with me as well as was my first time on a scooter i would recomened Tony to anyone
July 29, 2025
Unprompted review
Reply from Eden Mobility - Stockport
Thank you for your kind review! We're so pleased Tony made your first scooter experience a positive and supportive one. It’s great to hear he took the time to walk with you and ensure you felt confident before leaving.
Warm regards,
The Eden Mobility Team
If I could give zero stars I would…
If I could give zero stars I would absolutely waste of space would recommend this company to anyone my father in law purchased an electronic scooter he had and accident and the wires came loose he had payed them to fix the scooter and has waited more than 5 weeks actually he's still waiting for it to be fixed I've just come of the fone to them a manger couldn't of cared less couldn't even give a date for it to be fixed and basically laughing down the fone they had nearly £3000 for this scooter clearly once they get your Money they don't care at all my father in law has terminal cancer and has mobility issue and has struggled for the last 5 weeks he brought that scooter for more independence and Eiden mobilty have basically taken his freedom away from him with the promise of fixing the scooter and haven't shame on you wouldn't recommend anyone buy from them because all they care about is money not helping people
June 20, 2025
Unprompted review
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