Andrew was very friendly and helpful during our time at Eden Mobility scooter shop today. Andrew was very informative about the different scooters available to my nana and she was able to test out the... See more
Company replied

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Andrew was very friendly and helpful during our time at Eden Mobility scooter shop today. Andrew was very informative about the different scooters available to my nana and she was able to test out the... See more
Company replied
Andrew really helped me find the right product for my elderly Mum. He showed understanding and empathy which is essential in the environment he is employed in. I would definitely recommend him and Ed... See more
Company replied
Amazing customer service from start to finish!! Andrew couldn't help us enough and has helped even my mum the confident and a new life. Would highly recommend, go to Andrew in Stockport he's amazing a... See more
Company replied
The representative, Andrew, was really helpful, approachable and very professional. He found out what I needed and what would work best for me, and wasn't happy until I was. He let me demonstrate the... See more
Company replied
We are the largest independent mobility retailer with 49 retail stores throughout the UK. Shop online or visit one of our stores to see how we could help you today.
Prince's Street 2, SK1 1SE, Stockport, England, United Kingdom
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Tony helped me to get a walking aid. But after being worried and not looking forward to having to get an aid. Tony made me feel at ease and I left feeling normal instead of unable to do things. Thanks Tony.

Reply from Eden Mobility - Stockport
I have had a really good experience with Eden after deciding to get a scooter on mobility. Your staff were friendly and helpful . Today I decided to visit your store for a cover and bag for my new scooter and was happy to find the manager of the store was as friendly and helpful if not more than your head office staff. He was knowledgeable about the products without being a pushy salesmen. He helped me put my scooter bag on my scooter. I wish all retail stores had the great customer service and professionalism Eden staff clearly have in abundance

Reply from Eden Mobility - Stockport
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