Gaby and Micah were fantastic at delivering the right information in a polite manor and lighthearted manor. Just the approach you need. We need more people like these guys working with us lot in chair... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Gaby and Micah were fantastic at delivering the right information in a polite manor and lighthearted manor. Just the approach you need. We need more people like these guys working with us lot in chair... See more
Company replied
Visited Eden in Wakefield and were very pleased that we did. Warm welcome by Wendy who was very helpful and knowledgeable about our purchase. I’d say she went the extra mile which is something that’s... See more
Company replied
A very personable and professional service from Wendy, who laid all the options available us so clearly and kindly. Highly recommended!
Company replied
Wendy was brilliant and went above and beyond to try and help us track down which charger we needed and was so pleasant, would definitely recommend
Company replied
We are the largest independent mobility retailer with 49 retail stores throughout the UK. Shop online or visit one of our stores to see how we could help you today.
Westgate 25a, WF1 1JZ, Wakefield, England, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Gaby and Micah were fantastic at delivering the right information in a polite manor and lighthearted manor. Just the approach you need. We need more people like these guys working with us lot in chairs. The manager Wendy lovely woman. Im leaving knowing what product ill be buying after being shown all suitable options. I'll definitely be attending the coffee mornings on a Wednesday.

Reply from Eden Mobility - Wakefield
The service I received from Eden mobility and Wendy at Wakefield was absolute fantastic and the help we received from Wendy was unbelievable she was very knowledgeable and she dealt with all our needs without any pressure whatsoever
And made us feel very relaxed and comfortable and we have no hesitation in purchasing another in the future for my self thank you so much Eden

Reply from Eden Mobility - Wakefield
We took my Mother into the Wakefield branch simply to see if she could use a "walker". WENDY was outstanding with her help and advice. She treated my Mum with care and respect altering the heights so she would feel comfortable whilst trying them out. Thank you Wendy!

Reply from Eden Mobility - Wakefield
Very nice, friendly knowledgeable and helpful staff. Nothing was a problem to them.

Reply from Eden Mobility - Wakefield
the staff are always helpful and lovely and attentive and kind. it’s great that they let you test out things like mobility scooters and wheelchairs before purchasing them. Can’t recommend them enough so helpful

Reply from Eden Mobility - Wakefield
We visited Eden Mobility in Wakefield this week needing a mobility scooter. We were given a warm welcome by Wendy and Sarah. They were very friendly and very knowledgeable about their products. They listened carefully to what we told them and offered positive advice about what was available. Wendy knew Wakefield well so understood the areas we wanted to visit and knew which scooters would meet our requirements. The second scooter I tried seemed to be ideal for me and I was able to try it outside the shop. The ladies worked to ensure they could meet our restricted delivery needs. Today I went out on the scooter for the first time and now know that we were given good advice. Thank you Wendy and Sarah.
Good luck in Hull Sarah.

Reply from Eden Mobility - Wakefield
Sarah and Wendy in Wakefield really looked after me when I came in to buy my wife a scooter the service was lovely and I would recommend this shop to all my friends and I would use this shop myself again

Reply from Eden Mobility - Wakefield
I went to go visit the Wakefield store a couple of days ago and I was in love with one of there scooters and the help I received was brilliant thankyou so much was very good

Reply from Eden Mobility - Wakefield
Excellent lady name Wendy she is really great and know what she is doing love it ❤️

Reply from Eden Mobility - Wakefield
We visited your Wakefield store and really can’t rate it enough . A lovely lady called Wendy served us and was extremely exceptional, she didn’t rush us but gently guided us to the right product. Thank you Wendy you made the whole experience smooth. 5*

Reply from Eden Mobility - Wakefield
I have just called at the Wakefield shop with my mum she was looking for a recycling chair the two ladys in the shop were really helpful made my mum real comfortable they sorted her a chair out she had a coffee and a chat with them and all the way home she just kept saying how lovely the two ladys were would recommend them to friends and family..A big thankyou to Gill and Wendy.xx

Reply from Eden Mobility - Wakefield
Fantastic staff and always willing to assist with any questions

Reply from Eden Mobility - Wakefield
The wonderful caring staff at Eden mobility Wendy and Gill have been so helpful and supportive always happy to help even if it’s just a friendly chat

Reply from Eden Mobility - Wakefield
Wendy was absolutely brilliant, very patient and thorough and got my grandma sorted out in no time at all - even got her comfortable and cofident on the scooter whilst we were in the shop! 💕
Wendy was extremely helpful, professional and knowledgeable. She was very thorough in demonstrating how to use two different mobility walkers, including safety features, and listened carefully to Mum's concerns. We were very grateful to her for her kind and sympathetic approach and Mum (age 92) is delighted with her purchase.

Reply from Eden Mobility - Wakefield
Great staff very helpful and knowledgeable. Good to be able to try out the wheel chairs .

Reply from Eden Mobility - Wakefield
Gill and Wendy were so kind and considerate with me and my elderly father. Knowledge of the mobility scooters, speeds, charging etc was excellent. No pressure was put on us and we would definitely recommend them. It is rare to find friendly and helpful customer focused people today but we were made to feel comfortable and at ease. We will definitely be coming back 10 out of 10
Wendy the staff member was so helpful and informative regarding purchasing a recliner chair for my elderly mother, going above and beyond making sure we were happy with delivery dates and times keeping us informed . Delivery and installation was on schedule we are delighted with our chair!
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.