Paid for standard delivery but the parcel arrived the next day! Well packed keeping the items in good order. We have been ordering the IT's Your Move booklets produced by Scripture Union for many year... See more
Company replied
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Review summary
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Ordered a mug for my husband for Fathers Day which looked fine but leaked when used for the first time. A hairline crack could be seen after using hot water to make coffee. Contacted customer service... See more
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This company went above and beyond. After a real problem with the delivery company I contacted them and was sent a replacement with a more reliable delivery service (R.M.) with no awkward questions. T... See more
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I had a problem with the delivery of my order, it disappeared into the ether known as In-Post. I contacted Eden, explaining the situation and they really went above and beyond by re-issuing my order,... See more
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Company details
Written by the company
Eden.co.uk your one-stop-shop for Christian resources.
Contact info
United Kingdom
- www.eden.co.uk
4.8
Excellent
7K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Reply from Eden.co.uk
Hi Jeremy,
Thanks for your order and for reviewing your experience with Eden.
We really appreciate your feedback.
Chad - Eden Customer Service Team
Although Royal Mail said it was in…
Although Royal Mail said it was in their system I have NOT received it.
Bev Harris
June 24, 2026
Reply from Eden.co.uk
Hi Bev
Thanks for your custom and your review.
We really appreciate your feedback.
Sorry to hear that your order has not arrived and on checking the tracking it was delivered 3 days ago. I shall be in touch with you today.
Chad - Eden Customer Service Team
Excellent prompt service from Eden
Excellent prompt service from Eden. Unfortunately courier service (to North West coast of Scotland) was very disappointing with the first delivery ‘lost’ and the second one delayed.
June 23, 2026
Reply from Eden.co.uk
Hi Donald,
Thanks for your order and for reviewing your experience with Eden.
We really appreciate your feedback.
Rich - Eden Customer Service Team
Excellent service and very reliable.
The book I ordered was delivered very quickly, as promised. It arrived, well packed and I was delighted with your service. Thank you.
June 23, 2026
Reply from Eden.co.uk
Hi,
Thanks for your order and for reviewing your experience with Eden.
We really appreciate your feedback.
Rich - Eden Customer Service Team
Reply from Eden.co.uk
Hi Marie,
Thanks for ordering with Eden and taking the time to leave a review.
We really appreciate your feedback.
Rich - Eden Customer Service Team
Good range of products
Good range of products, good prices, quick delivery.
I've bought lots of products from you for these 3 reasons
June 23, 2026
Reply from Eden.co.uk
Hi,
Thanks for your custom and your review.
We really appreciate your feedback.
Rich - Eden Customer Service Team
Reply from Eden.co.uk
Hi Mr Smith
Thanks for your order and for reviewing your experience with Eden.
We really appreciate your feedback.
Chad - Eden Customer Service Team
Excellent delivery and a great quality product
The book was a gift for my niece’s First Holy Communion. Firstly, I thought the book was great, a very entertaining way to read about the story of God.
Secondly, the service from Eden was spot on, the book arrived robustly packed in only a couple of days.
June 22, 2026
Reply from Eden.co.uk
Hi Miss J
Thank you for leaving us feedback.
We appreciate you choosing Eden!
Chad - Eden Customer Service Team
Reply from Eden.co.uk
Hi Mr Pitt,
Thanks for your order and for reviewing your experience with Eden.
We really appreciate your feedback.
Rich - Eden Customer Service Team
You had the items I needed in stock and…
You had the items I needed in stock and they arrived - well packaged - promptly.
June 22, 2026
Reply from Eden.co.uk
Hi Janet,
Thanks for ordering with Eden and taking the time to leave a review.
We really appreciate your feedback.
Rich - Eden Customer Service Team
Efficient delivery.
June 22, 2026
Reply from Eden.co.uk
Hi Graham,
Thanks for your custom and your review.
We really appreciate your feedback.
Rich - Eden Customer Service Team
A great buy
A great buy - a group of activity books for the summer break from Sunday Club. Lots of useful puzzles and plenty to think about. Children seem happy! Thanks
June 22, 2026
Reply from Eden.co.uk
Hi Margaret,
Thanks for your custom and your review.
We really appreciate your feedback.
Rich - Eden Customer Service Team
Reply from Eden.co.uk
Hi Al,
Thanks for your order and reviewing your experience with Eden.
We really appreciate your feedback
Christine - Eden Customer Service Team
Reply from Eden.co.uk
Hi Richard,
Thank you for leaving us feedback. We appreciate you choosing Eden
Christine - Eden Customer Service Team
Eden are both helpful and professional.
Eden are both helpful and professional.
They are willing to analyse a query, and offer advice on which product best suits. They are my first choice in choosing a company to buy from
June 22, 2026
Reply from Eden.co.uk
Hi Elizabeth
Thanks for ordering with Eden and taking the time to leave a review.
We really appreciate your feedback.
Chad - Eden Customer Service Team
Easy ordering and fast delivery
June 15, 2026
Reply from Eden.co.uk
Hi Simon,
Thank you for leaving us feedback. We appreciate you choosing Eden
Christine - Eden Customer Service Team
Always a 5 star experience ✨️ with Eden…
Always a 5 star experience ✨️ with Eden yo be honest. Love the service and communication in process as well 👏
June 15, 2026
Reply from Eden.co.uk
Hi Tehilla
Thank you for your order and for reviewing your experience with Eden. We really appreciate your feedback.
Donna - Eden Customer Service Team
Reply from Eden.co.uk
Hi Kelly,
Thanks for your order and for reviewing your experience with Eden.
We really appreciate your feedback.
Rich - Eden Customer Service Team
Easy to use, and responsive service.
We have used Eden a few times, we have never had a problem, this time the package was damaged, and replacements were sent out without issue.
They are easy to use and responsive if there are problems.
June 22, 2026
Reply from Eden.co.uk
Hi,
Thanks for your order and for reviewing your experience with Eden.
We really appreciate your feedback.
Rich - Eden Customer Service Team
Reply from Eden.co.uk
Hi Thelma,
Thank you for leaving us feedback.
We appreciate you choosing Eden!
Rich - Eden Customer Service Team
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