Paid for standard delivery but the parcel arrived the next day! Well packed keeping the items in good order. We have been ordering the IT's Your Move booklets produced by Scripture Union for many year... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
Easy to connect with. Great selection of various Bibles. Even explaining font text size (8pt) & it's millimeter size comparison. Now I know font sizing which is crucial for those of poor sight. Over... See more
Company replied
Ordered a mug for my husband for Fathers Day which looked fine but leaked when used for the first time. A hairline crack could be seen after using hot water to make coffee. Contacted customer service... See more
Company replied
I had a problem with the delivery of my order, it disappeared into the ether known as In-Post. I contacted Eden, explaining the situation and they really went above and beyond by re-issuing my order,... See more
Company replied
Company details
Written by the company
Eden.co.uk your one-stop-shop for Christian resources.
Contact info
United Kingdom
- www.eden.co.uk
4.8
Excellent
7K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Eden.co.uk
Hi Richard,
Thank you for leaving us feedback. We appreciate you choosing Eden
Christine - Eden Customer Service Team
Eden are both helpful and professional.
Eden are both helpful and professional.
They are willing to analyse a query, and offer advice on which product best suits. They are my first choice in choosing a company to buy from
June 22, 2026
Reply from Eden.co.uk
Hi Elizabeth
Thanks for ordering with Eden and taking the time to leave a review.
We really appreciate your feedback.
Chad - Eden Customer Service Team
Easy ordering and fast delivery
June 15, 2026
Reply from Eden.co.uk
Hi Simon,
Thank you for leaving us feedback. We appreciate you choosing Eden
Christine - Eden Customer Service Team
Always a 5 star experience ✨️ with Eden…
Always a 5 star experience ✨️ with Eden yo be honest. Love the service and communication in process as well 👏
June 15, 2026
Reply from Eden.co.uk
Hi Tehilla
Thank you for your order and for reviewing your experience with Eden. We really appreciate your feedback.
Donna - Eden Customer Service Team
Reply from Eden.co.uk
Hi Kelly,
Thanks for your order and for reviewing your experience with Eden.
We really appreciate your feedback.
Rich - Eden Customer Service Team
Easy to use, and responsive service.
We have used Eden a few times, we have never had a problem, this time the package was damaged, and replacements were sent out without issue.
They are easy to use and responsive if there are problems.
June 22, 2026
Reply from Eden.co.uk
Hi,
Thanks for your order and for reviewing your experience with Eden.
We really appreciate your feedback.
Rich - Eden Customer Service Team
Reply from Eden.co.uk
Hi Thelma,
Thank you for leaving us feedback.
We appreciate you choosing Eden!
Rich - Eden Customer Service Team
Reply from Eden.co.uk
Hi Heather,
Thanks for ordering with Eden and taking the time to leave a review.
We really appreciate your feedback.
Rich - Eden Customer Service Team
Reply from Eden.co.uk
Hi Jim,
Thanks for your custom and your review.
We really appreciate your feedback.
Rich - Eden Customer Service Team
Excellent range of products and first…
Excellent range of products and first class customer service
October 31, 2025
Reply from Eden.co.uk
Hi Susan,
Thanks for your custom and your review.
We really appreciate your feedback.
Rich - Eden Customer Service Team
Too swift to spam
The goods might be fine -- they're yet to arrive. But the company immediately started spamming me about religious stuff. Surely it's un-Christian to sign someone up for spam emails without their consent? What would Jesus say??
June 29, 2026
Unprompted review
Reply from Eden.co.uk
Hi SA
Thanks for your custom and your review.
We really appreciate your feedback.
Sorry to hear you're receiving emails, can you kindly call our customer service team on 0345 222 3336 so that we can resolve this for you. Our lines are open Monday to Friday, 8:30am to 5:30pm.
Donna - Eden Customer Service Team
Reply from Eden.co.uk
Hi Leonard,
Thanks for ordering with Eden and taking the time to leave a review.
We really appreciate your feedback.
Rich - Eden Customer Service Team
Outstanding.
Outstanding product, excellent value for money, great service and speedy delivery.
June 12, 2026
Reply from Eden.co.uk
Hi,
Thanks for your order and for reviewing your experience with Eden.
We really appreciate your feedback.
Rich - Eden Customer Service Team
Reply from Eden.co.uk
Hi Mrs Rodrigues,
Thank you for leaving us feedback.
We appreciate you choosing Eden!
Rich - Eden Customer Service Team
Returns
I needed to return something and the person on the phone was so helpful and compassionate. It's rare! :-)
June 11, 2026
Reply from Eden.co.uk
Hi Tracey,
Thanks for your order and for reviewing your experience with Eden.
We really appreciate your feedback.
Rich - Eden Customer Service Team
Reliability quality
A reliable and good quality organisation. Prompt delivery. Trustworthy,
June 18, 2026
Reply from Eden.co.uk
Hi Jack,
Thanks for ordering with Eden and taking the time to leave a review.
We really appreciate your feedback.
Rich - Eden Customer Service Team
Very efficient and friendly service
I like dealing with a small company who are very helpful and efficient. Keep up the good work.
June 12, 2026
Reply from Eden.co.uk
Hi Mr English,
Thanks for your custom and your review.
We really appreciate your feedback.
Rich - Eden Customer Service Team
Always efficient and reliable
June 19, 2026
Reply from Eden.co.uk
Hi Trish,
Thank you for leaving us feedback.
We appreciate you choosing Eden!
Rich - Eden Customer Service Team
Reply from Eden.co.uk
Hi Dee,
Thanks for your order and for reviewing your experience with Eden.
We really appreciate your feedback.
Rich - Eden Customer Service Team
prompt service and delivery
June 11, 2026
Reply from Eden.co.uk
Hi Patrick,
Thanks for ordering with Eden and taking the time to leave a review.
We really appreciate your feedback.
Rich - Eden Customer Service Team
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