The tea pot delivered was broken, however they delivered a new tea pot. Though it got delayed due to the delivery issue, the new tea pot is good and really useful.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
My first handbag vase didn’t arrive as the delivery company didn’t take enough care I was very upset as I thought that was it there wouldn’t be any more available. Contacted E & W who were extremely h... See more
We absolutely LOVE our selection of jars. Having recently gone plastic free, we needed a stylish solution for collecting and storing pasta/pulses, etc. The shop assistant commented on how beautifu... See more
Company replied
First time ordering from Eden & Willow and I am very impressed. The true test of a business is how issues are resolved and Eden & Willow can certainly deliver on this aspect. Two glass jars ou... See more
Company details
Written by the company
Eden & Willow offers a broad range of home interiors that can turn any home into a show home. And, we are proud to say that we will not be beaten on price. We strive to provide our customers with an excellent service at good prices.
Contact info
United Kingdom
- info@edenandwillow.com
- www.edenandwillow.com
The package was not what I was…
The package was not what I was expecting I wanted normal white tea light candles that’s all and I didn’t get that. Now there is no return slip either
April 11, 2020
Unprompted review
Reply from Eden & Willow
Hi Alicia,
I am sorry to hear that your order is not as expected.
Please contact our customer support team and we will be glad to help you as soon as possible.
Best Wishes
Eden & Willow Team
Great shop
Great shop - good value and the products arrived well packaged.
April 10, 2020
Unprompted review
Very efficient postage and products…
Very efficient postage and products lovely
April 3, 2020
Unprompted review
Super fast delivery
Super fast delivery. High quality and amazing customer service
April 1, 2020
Unprompted review
Absolutely delighted with my items
Absolutely delighted with my items, thank you.
March 8, 2020
Unprompted review
Great service and quality!
Order arrived super quick and my jars are just beautiful! Thank you!!
March 6, 2020
Unprompted review
First class service
First class service! Thank you. Excellent quality storage jars. Packed in (mainly) recyclable materials delivered really promptly. The price was also excellent!
March 6, 2020
Unprompted review
Arrived promptly
Arrived promptly, well packed and protected. Good value for money
Good service, would definitely use again
March 6, 2020
Unprompted review
I had been looking around for ages…
I had been looking around for ages trying to find specific glass jars with wooden lids for storing pasta and rice on display in my new kitchen. I found the perfect ones in various sizes from Eden & Willow. Very beautiful and excellent quality!
March 5, 2020
Unprompted review
Great company, will use again
I bought some great quality items that were delivered very quickly and efficiently. I will definitely use Eden & Willow again.
March 5, 2020
Unprompted review
Brilliant service & products
Brilliant service & products
Ordered many times & good quality
March 2, 2020
Unprompted review
Beautiful product
Beautiful product, was a glass honey jar with a small bird on the lid as the handle, well packaged so arrived intact. Delivered in good time. Sensible price.
February 7, 2020
Unprompted review
Delivery was quick and product was…
Delivery was quick and product was securely packaged to prevent breakage.
February 6, 2020
Unprompted review
Really pleased with my bamboo jars…
Really pleased with my bamboo jars -they look great, are excellent quality and were such a good price. Delivery was speedy too! Thanks for such great service
February 5, 2020
Unprompted review
Service and quality good
February 5, 2020
Unprompted review
Good products quickly delivered.
February 4, 2020
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.