Eden & Willow Reviews 242

Not easy to track the order from the moment the purchase is made.

Great service, love my jars and none broken on delivery!!!

So pleased with the storage jars ordered. Excellent quality for the money paid. Ordered one set and was so good that I ordered more :)

Excellent service promptly delivered couldn’t ask for more.

Great product! Thank you

Perfect condition of the product and fast delivery

Details:
I first ordered their items, without knowing who they were, from amazon. The first couple of orders arrived safely, the third order from amazon, packaged by amazon, arrived smashed as it was put in a box with another order item, a heavy order item, and the one from Eden & WIllow was glass.

They contacted me to ask how my purchase went, and I told them. I was not happy and was annoyed because I was just about it order more.

They contacted me to explain they had not packaged it but would give me a full refund. I asked them if there was another site I could order form, where it might be packaged a bit more sensibly and they gave me their site address - Eden & WIllow.

I found the items I was looking for there and ordered off next day delivery.

The items were sent via DPD, giving me not only am hour update delivery slot, but also the name of the driver.

The items arrived very well packaged, in time, and in one piece.

I bought their stacking storage jars with bamboo lids.

I bought the 2 and 3 sides ones from amazon, (the 4 from Amazon arrived smashed)and then the 3 and 4 sizes from Eden & WIllow.

These storage jars are great because they have a nice wide base, making them unlikely to tip over.
Each jar is interchangeable, so the one on the bottom can go on the top etc.

These are ideal for smaller quantities such as packets of seeds, or as also in my case, amino acid supplement powders.

I tried putting a pack of flour in then and you could just about manage it across 3 jars ( so one 3 size stack)

The lid is smooth so theoretically you could stick one set on top of the other without any balance issues.

The jars are fine, so do need careful handling when washing, but they do look really neat and tidy.

So - Eden & WIllow,

Website - easy to use.
Products - good quality.
Delivery - their own (dpd) brilliant.
Customer service- great - they handled my complaint politely and quickly and refunded where necessary and provided useful help when asked for.

I would recommend Eden & Willow from their own website.

Yes their delivery is charged for under £60.00 whereas it is free with Amazon prime - however, when you buy multiple items, the costs work out in your favour when buying from them directly, as the 4 items I bought, even with the next day shipping fees, came to the same if not a little less than buying it from Amazon Prime with their free next day delivery. Also, Eden & WIllow do a far better job of packaging your items than Amazon does.

Really nice product, well packaged and delivered on time.
System was only showing three in stock but by phoning another two were located, really pleased. They're now lined up on a shelf with different teas displayed in them and look very classy

Quick delivery. Lovely product

On my part there was an issue with my order, Eden and Willow amended this for me. The tea, were great at responding and made sure that I was happy, which I am!
So happy with my new products.

Service was good and quick delivery too. I have made a number of order and will do so again.

Beautiful, well made candles.
Will definitely be reordering.

Great little present for a one year old.
Arrived quickly and lovely quality.
Thank you!

Really happy with my purchases. There was a problem with one of the products on arrival but as soon as I contacted them it was dealt with in a prompt and professional manner. Would happily recommend Eden & Willow to all my friends and family A++

Very pleased thank you.

Really pleased with the product, my son loves his new plates.