EdPlace Reviews 848

TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Most reviewers were somewhat happy with their experience overall. Many customers find the platform to be an excellent learning tool, appreciating the clear explanations of concepts and the challenging questions. They highlight its ease of use, the good range of resources across subjects, and its effectiveness in boosting children's confidence and supporting independent learning. People also find the content to be of high quality, with lessons that are easy to manage and engaging for children. However, some people were dissatisfied with the subscription model and reported issues with customer service, including unaddressed inquiries. There were also concerns regarding the user experience, with some finding the interface confusing, assignments not registering as completed, and the recommended assignment feature not working as advertised. A few other people also felt that some questions were unclear, badly designed, or had incorrect answers marked as wrong, and noted difficulties with the search function and the lack of a dark mode.

What people talk about most

User experience

Reviewers mention ambiguous feedback about user experience. Many customers praise the platform as easy to... See more

Product

Reviewers highlight positive aspects of the product, with many praising it as an excellent learning tool for... See more

Customer service

Clients share ambiguous opinions on customer service. Some customers report a lack of response from customer... See more

Subscription

Users describe negative interactions with subscription. Many customers express disappointment with the annual... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Edplace helped my grandaughter when she couldn't attend school due to severe anxiety. She felt included knowing that she was able to study English, Maths and Science. It gave her a routine and helped... See more

Company replied

Rated 5 out of 5 stars

Great lessons easy to manage for my 11 years old son. Easy to understand. A lot of assessments to assign.

Company replied

Rated 5 out of 5 stars

I like how it explains concepts before it delves into the questions and I like how the questions are challenging no matter the age or grade.

Company replied

Rated 5 out of 5 stars

Could do with a mid week report just as a extra push to help busy parents like myself keep on track

Company replied


Company details

  1. Educational Institution
  2. Educational Supply Store
  3. Educational Testing Service
  4. Software Company
  5. Study at Home School

Written by the company

EdPlace is an online educational resource provider designed to help parents, teachers and tutors support children throughout their education journey in English, maths, science and 11+ preparation for students in Year 1 to GCSE. Every resource on our platform is written by teachers, with five or more years experience, for students, to support the learning process that takes place in school and at home. Our thousands of resources in Key Stage 1- 3 are fully aligned to the requirements of the National Curriculum, and at GCSE and 11+, we cater to the specifications of all major examination boards (OCR, Pearson EdExcel, AQA, Eduqas, CEM and GL). Students can access resources at any time, via our website or iOS and Android apps, to ensure that learning really can take place whenever and wherever students choose. We believe that every parent and educator should have access to top-quality educational resources to enable children succeed. If used regularly, EdPlace students make on average 50% more progress in a school year compared to their peers - now that's smart learning!


Contact info

3.7

Average

TrustScore 3.5 out of 5

848 reviews

5-star
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1-star

Replied to 93% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Use for home schooling

I use this app for 2 of my children age 12 and 13, they are home schooled and I find this app easy for them to use and it helps towards their education, EHE are happy for us to use this app to go towards their learning. We have used this app for 2 years now on a daily basis Monday to Friday.

November 7, 2025
EdPlace logo

Reply from EdPlace

Hi Rachael,
Thank you so much for your wonderful review! We’re delighted to hear that our app has been a helpful part of your homeschooling journey. It’s great to know that your children find it easy to use and that it supports their education in a meaningful way. We’re also glad to hear that EHE is happy with it as part of your children's learning.
Your continued trust over the past two years means a lot to us. We’re honored to be part of your daily routine and your children’s growth. Thank you for sharing your experience!
All the best,
The EdPlace team

Rated 2 out of 5 stars

My kids finding it so many topics keeps…

My kids finding it so many topics keeps repeating.

November 7, 2025
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Reply from EdPlace

Hi Sadula,
Oh, that doesn’t sound right. Please contact our support team at help@edplace.com (mailto:help@edplace.com) with more information and we will help you with this issue. 
All the best,
The EdPlace team

Rated 5 out of 5 stars

I like how it explains concepts before…

I like how it explains concepts before it delves into the questions and I like how the questions are challenging no matter the age or grade.

November 7, 2025
EdPlace logo

Reply from EdPlace

Hi Kofi, 
Thank you for taking the time to provide a review and we're thrilled to hear that you enjoy the way we break down concepts before diving into the questions.  It’s also great to know that you find the questions both engaging and appropriately challenging for any age or grade level. We truly appreciate your feedback and are glad our approach is helping support meaningful learning!
All the best, 
The EdPlace team

Rated 5 out of 5 stars

It’s such an easy platform to use

It’s such an easy platform to use, excellent content, great reporting and tracking progress is a great asset to have

November 7, 2025
EdPlace logo

Reply from EdPlace

Thank you so much for your review. Your feedback means the world to us and we hope that we can continue to exceed your expectations. We're here to help and support your child's learning journey every step of the way.
Keep up the amazing work!
All the best,
The EdPlace team

Rated 1 out of 5 stars

The Edplace is not useful at all

The Edplace is not useful at all. The website is very slow and sometimes it doesn't work at all. I took a subscription but the content is not of good quality at all. When I contact the customer service, they don't reply. And it's a hassle to cancel the subscription

November 1, 2025
Unprompted review
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Reply from EdPlace

Hi Monica, 
We’re really sorry to hear that you haven’t enjoyed our service. Please do reach out to our friendly support team at help@edplace.com to provide us with more information. We want you to have the best experience possible and your feedback will help us to improve moving forwards. 
All the best and we hope to be able to support you again in the future, 
The EdPlace team

Rated 5 out of 5 stars

Great help and the children love it.

Great help and the children love it.

April 4, 2025
EdPlace logo

Reply from EdPlace

Thank you so much for your review. Your feedback means the world to us and we hope that we can continue to exceed your expectations. We're here to help and support your children's learning journey every step of the way.
Keep up the amazing work!
All the best,
The EdPlace team

Rated 1 out of 5 stars

DO NOT USE THIS WEBSITE

it's HORRID! As a child who uses the website, it's awful. I've reported enough mistakes to the point where i don't even get the Report button anymore. There is no dark mode, which is fine but kind of annoying for me. They got BIDMAS wrong. Not too sure how they did, but they did. It marks you as wrong if you don't give the EXACT answer, this keeps on happening and, honestly? NO-ONE should use this website. I've been using EdPlace for around a year now and once you've used it for that long, the cracks show. It's an abhorrent website, don't use it I BEG OF YOU.

November 4, 2025
Unprompted review
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Reply from EdPlace

Dear Imogen,

We’re really sorry to hear that you’ve had such a frustrating experience using EdPlace, and we truly appreciate you taking the time to share this feedback. We’re continuously working to improve both our content accuracy and user experience, so it’s disappointing to hear that we’ve fallen short for you.

Our content team regularly reviews reported errors, and we’d be keen to look into the specific issues you’ve mentioned (including the BODMAS question and marking concerns). If you could please email us at help@edplace.com with the activity details (or the account email used), we’ll make sure these are investigated and corrected if needed.


We also appreciate your feedback about dark mode and usability, we’re actively collecting suggestions like yours as we plan future updates.

Thank you again for your honest review. Your comments help us make EdPlace better for all our learners, and we’d really like the opportunity to put things right.


Kind regards,

The EdPlace Team

Rated 2 out of 5 stars

Boring

It is okay, but boring. You get points, and spend them on... nothing? It also has no motivation, and the alt text for images is bad. One activity about circuits needed circuit diagrams, and the alt text on them was "Circuit Diagram" which leaves all questions impossible. And the badges are useless. They are to give you a sense of achievement and keep you on for years, locking you in tighter and tighter until you just cannot bear to leave, which earns the company a lot of money. We're talking about probably more than a thousand pounds

October 7, 2025
Unprompted review
EdPlace logo

Reply from EdPlace

We’re really sorry to hear that you haven’t enjoyed our service. Please do reach out to our friendly support team at help@edplace.com (mailto:help@edplace.com) to provide us with more information. We want you to have the best experience possible and your feedback will help us to improve moving forwards. 
All the best and we hope to be able to support you again in the future, 
The EdPlace team

Rated 3 out of 5 stars

Extremely difficult site to use

Extremely difficult site to use. I am still trying to set up the new year's subjects. I have followed your instructions and still no luck. She is only doing science at the moment because I can't put the the other subjects on. Other than that I'm very happy with it.

October 3, 2025
EdPlace logo

Reply from EdPlace

Dear Alan, 
Thank you for your feedback, and we’re really pleased to hear that you’re happy with the platform overall. We’re sorry to hear you’ve had difficulties setting up the new year’s subjects, and we completely understand how frustrating this must be.

We’ve sent you an email with more detailed instructions on how to assign the required activities to your daughter. Please don’t hesitate to get in touch if you need any further support, we’ll be more than happy to guide you through the process.

Apologies again for the inconvenience, and thank you for your patience.

Best regards,
The EdPlace Team

Rated 1 out of 5 stars

very bad

The question make no sense and is just badly designed and there are much better ways to revise and study

September 13, 2025
Unprompted review
EdPlace logo

Reply from EdPlace

Hi Leo,
We’re really sorry to hear that you haven’t enjoyed our service. Please do reach out to our friendly support team at help@edplace.com (mailto:help@edplace.com) to provide us with more information. We want you to have the best experience possible and your feedback will help us to improve moving forwards. 
All the best and we hope to be able to support you again in the future, 
The EdPlace team

Rated 5 out of 5 stars

Edplace helped my grandaughter when she…

Edplace helped my grandaughter when she couldn't attend school due to severe anxiety. She felt included knowing that she was able to study English, Maths and Science. It gave her a routine and helped to increase her confidence a little. School have now provided another online education which she is enjoying. She would not have been able to attempt this if it wasn't for Edplace providing a much needed education for those children who struggle with school life. They were always there to answer a question. Understanding, giving personal replies if unable to find an answer. I would recommend Edplace to anyone in this very difficult situation. Keep helping these misunderstood children Edplace. Many thanks to you all x

September 13, 2025
Unprompted review
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Reply from EdPlace

Hi Jane,

Thank you so much for your lovely review — it really means a lot to us. We're so glad EdPlace could be there for your granddaughter when she needed a different way to learn. It’s amazing to hear that it helped her feel included, gave her a sense of routine, and boosted her confidence — that’s exactly what we aim for.

We're also really happy to hear she’s now enjoying her new online education, and we're proud to have played a part in getting her to that point. Thank you for your kind words about our team too — we always try to offer personal support, so it’s great to know it made a difference.

Wishing you and your granddaughter all the best, and thank you again for recommending us. We'll keep doing our best to support every child who needs a little extra understanding.

All the best,
The EdPlace Team

Rated 5 out of 5 stars

Brilliant 👌

I have been using ed place for about a year now and my 12 years old daughter loves it. She did say whish they done history and geography as well.

September 5, 2025
EdPlace logo

Reply from EdPlace

Hi Stacey,
Thank you so much for your lovely 5-star review! We’re delighted to hear that your daughter is enjoying EdPlace – that really means a lot to us.
While we currently focus on English, maths, and science, we appreciate the feedback about history and geography. It’s great to hear what families would love to see in the future!   
Keep up the hard work at your end!
All the best,
The EdPlace team

Rated 5 out of 5 stars

Edplace is a great learning application…

Edplace is a great learning application at a very reasonable price. The customer support is also very good

September 4, 2025
Unprompted review
EdPlace logo

Reply from EdPlace

Hi Lee, 
Thank you so much! 
We’re really happy to hear how useful you find our resources. We aim to be the very best education partner for parents, and we will continue to deliver the best learning resources to you. 
All the best,
The EdPlace team

Rated 5 out of 5 stars

I had a query that was sorted it…

I had a query that was sorted it straight away, I am pleased with the service.

June 23, 2025
Unprompted review
EdPlace logo

Reply from EdPlace

Hi Heather,
Thank you so much for your review. Your feedback means the world to us and we hope that we can continue to exceed your expectations. We're here to help and support your child's learning journey every step of the way.
Keep up the amazing work!
All the best,
The EdPlace team

Rated 5 out of 5 stars

1st of all it's reasonably priced which…

1st of all it's reasonably priced which is great it follows national curriculum whatever age there's loads of choice of work n plenty of help if ur child struggles and I get updates weekly on my child's progress and scores

June 6, 2025
EdPlace logo

Reply from EdPlace

Hi Janet,
Thank you so much for your review. Your feedback means the world to us and we hope that we can continue to exceed your expectations. We're here to help and support your child's learning journey every step of the way.
Keep up the amazing work!
All the best,
The EdPlace team

Rated 5 out of 5 stars

Excellent

Great lessons easy to manage for my 11 years old son. Easy to understand. A lot of assessments to assign.

June 6, 2025
EdPlace logo

Reply from EdPlace

Thank you so much for your review. Your feedback means the world to us and we hope that we can continue to exceed your expectations. We're here to help and support your child's learning journey every step of the way.
Keep up the amazing work!
All the best,
The EdPlace team

Rated 5 out of 5 stars

Edplace is an awesome learning tool…

Edplace is an awesome learning tool for our children, being worlds apart from the anxiety causing nonsense that is Sparx which many schools seem to want to push out.

Had a minor issue with account creation which was entirely my fault but it was resolved by Edplace within hours of raising a support ticket

June 2, 2025
Unprompted review
EdPlace logo

Reply from EdPlace

Hi Harry,
This is fantastic! 
We’re really happy to hear how useful you find our resources. We aim to be the very best education partner for parents, and we will continue to deliver the best learning resources to you. If you do need any help at all, email us at help@edplace.com (mailto:help@edplace.com).
All the best,
The EdPlace team

Rated 5 out of 5 stars

Edplace got us through Covid

Edplace got us through Covid, my daughter was year 6 and really enjoyed using it. Therefore, when she started coming up to her GCSE, we didn't hesitate to go back to Edplace to help support her again. Easy way for learning, updates for parents to track progress and excellent Customer service.

May 21, 2025
Unprompted review
EdPlace logo

Reply from EdPlace

Hi Claire,
This is fantastic! 
Thank you for sharing your feedback with us. Your story resonates with us all and certainly makes all our efforts to constantly improve what we offer well worth it. We’re really happy to hear how useful you found our resources and customer service. 
All the best to you and your daughter,
The EdPlace team

Rated 4 out of 5 stars

An excellent resource

My granddaughter is being home-schooled and EdPlace is the only online resource she has engaged with positively. She enjoys the exercises and it is normally possible to oversee her progress on a daily basis. The website is complex and heavily used, so there is the occasional glitch, but the team managing the activities come across as committed, anxious to assist and always ready to come to the rescue. They're doing a fantastic job. I'm currently considering upgrading from a monthly to an annual account.

May 21, 2025
Unprompted review
EdPlace logo

Reply from EdPlace

Hi Hazel,
Thank you so much for your kind words and support! We're thrilled to hear your granddaughter is enjoying EdPlace and that our team has made a positive impression. It means a lot to know we're helping on her learning journey. An annual upgrade sounds like a great step. We’d love to continue supporting her growth!

All the best,
The EdPlace Team

Rated 5 out of 5 stars

Excellent resource

This group have a really good range of resources to support learning at all levels, clearly split out by year and subject.

April 4, 2025
EdPlace logo

Reply from EdPlace

Thank you so much for your review. Your feedback means the world to us and we hope that we can continue to exceed your expectations. We're here to help and support your child's learning journey every step of the way.
Keep up the amazing work!
All the best,
The EdPlace team

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