absolutely rude and inconsiderate customer service!!! My advice is don not buy from them on line. I placed an order which was confirmed and payment taken. I then received a message telling me they w... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
No communication. Placed order over 48 hours ago - order still not dispatched. Have email several times with no response, tried calling their number only to be greated with an automated message saying... See more
do not use this company !!! i ordered x3 ghd brushes and only 1 came . tried calling to speak with someone and no answer . The only communication is via email. "Apparently " my missing items have bein... See more
Company replied
Placed order. Got dispatch email. Items never arrived. Phoned up, got an explanation of sorts then one of the items sent out next day. Was told on that day I was being refunded for the other item. Wai... See more
Company details
Information provided by various external sources
Edwards Menswear have the latest menswear from premium brands including Adidas, Armani, EA7, Hugo Boss, Ralph Lauren, Fred Perry, Superdry, Pretty Green, Gant, and more.
Contact info
King Street 35, CA11 7AY, Cumbria, United Kingdom
- info@edwardsmenswear.co.uk
- www.edwardsmenswear.co.uk
1.2
Bad
172 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service quality merchandise…
Excellent service quality merchandise at the best prices
August 1, 2019
Unprompted review
Reply from Edwards Menswear
Good Afternoon Vipul,
Thanks so much for leaving us a lovely review!
We have a fantastic Bank Holiday sale coming up with up to 70% off and with new items added, including new season BOSS.
Keep an our on our site for the best deals: https://www.edwardsdesignerwear.com/
Enjoy the long weekend!
Kind regards,
The Edwards Team
Reply from Edwards Menswear
Good Afternoon Kris,
Thanks so much for leaving us a lovely review!
We have a fantastic Bank Holiday sale coming up with up to 70% off and with new items added, including new season BOSS.
Keep an our on our site for the best deals: https://www.edwardsdesignerwear.com/
Enjoy the long weekend!
Kind regards,
The Edwards Team
Great product great service 😉
July 3, 2019
Unprompted review
Reply from Edwards Menswear
Good Afternoon Hal,
Thanks so much for taking time to leave us a review.
Glad you had a positive experience at Edwards.
We're always adding exciting new products onto our site, you can view our new in items here:
https://www.edwardsdesignerwear.com/collections/new-in-1
We look forward to you shopping with us again in the future.
Kind regards,
The Edwards Team
One item was unavailable however refund…
One item was unavailable however refund was in my account within 24hrs with no fuss.
Other item received on time with no issues
July 2, 2019
Unprompted review
Reply from Edwards Menswear
Good Afternoon Daniel,
Thanks so much for taking time to leave us a review.
Glad you had a positive experience at Edwards, despite the item being unavailable, we appreciate your understanding.
We're always adding exciting new products onto our site, you can view our new in items here:
https://www.edwardsdesignerwear.com/collections/new-in-1
We look forward to you shopping with us again in the future.
Kind regards,
The Edwards Team
Reply from Edwards Menswear
Good Afternoon Richard,
Thanks so much for taking time to leave us a review.
Glad you had a positive experience at Edwards.
We're always adding exciting new products onto our site, you can view our new in items here:
https://www.edwardsdesignerwear.com/collections/new-in-1
We look forward to you shopping with us again in the future.
Kind regards,
The Edwards Team
Reply from Edwards Menswear
Good Afternoon Andy,
Thanks so much for taking time to leave us a review.
Glad you had a positive experience at Edwards.
We're always adding exciting new products onto our site, you can view our new in items here:
https://www.edwardsdesignerwear.com/collections/new-in-1
We look forward to you shopping with us again in the future.
Kind regards,
The Edwards Team
Great service will use again.
July 1, 2019
Unprompted review
Reply from Edwards Menswear
Good Afternoon Darryl,
Thanks so much for taking time to leave us a review.
Glad you had a positive experience at Edwards.
We're always adding exciting new products onto our site, you can view our new in items here:
https://www.edwardsdesignerwear.com/collections/new-in-1
We look forward to you shopping with us again in the future.
Kind regards,
The Edwards Team
Edwards Menswear
Stumbled across Edwards Menswear and much like one of the other recent reviews, I was a bit sceptical.
However, the items arrived in good time and were exactly what I was looking for. Great service and will certainly use again.
June 24, 2019
Unprompted review
Reply from Edwards Menswear
Good Afternoon Ben,
Thanks so much for taking time to leave us a review.
Glad you had a positive experience at Edwards.
We're always adding exciting new products onto our site, you can view our new in items here:
https://www.edwardsdesignerwear.com/collections/new-in-1
We look forward to you shopping with us again in the future.
Kind regards,
The Edwards Team
Apologies cumbrian marrows not Welsh at…
Apologies cumbrian marrows not Welsh at all
June 13, 2019
Unprompted review
Accidently come across Edwards…
Accidently come across Edwards Designerwear, but so glad I did. I was a bit nervous when I placed my order, as my coat was so much cheaper than any other sites! The coat is perfect, Iove it. Thank you. See you soon. I would highly recommend this company to everyone xx
June 7, 2019
Unprompted review
Reply from Edwards Menswear
Hello Jo,
Thanks so much for leaving us a review, we really appreciate it.
Glad to hear you've been happy with our service.
We look forward to you shopping with us again in the future.
Many thanks,
Edwards Designer Wear
Top class service
Top class service. Very pleased with my coat. Arrived the next day.
June 2, 2019
Unprompted review
Reply from Edwards Menswear
Thanks so much for leaving us a review, we really appreciate it.
Glad to hear you've been happy with our service.
We've just launched our new website! We are now selling a larger variety of both men's and women's wear:
https://www.edwardsdesignerwear.com/
We look forward to you shopping with us again in the future.
Many thanks,
Edwards Designer Wear
Great Service and Product. Lacoste Slim Fit Piped Sleeves Petit Piqué Polo.
Great Service and Products. Lacoste Slim Fit Piped Sleeves Petit Piqué Polo.
I purchased 3 Lacoste Polo's from Edwards, very competitively priced and all received well packaged and promptly. I had to return one as I ordered different sizes and the refund was completed on the day they received it.
I have a enjoyed a good few sunny days with my Polo's drinking pints of Hop House 13. ;-)
I did have a post transaction query which was answered fully and brilliantly by Evangeline, who is a credit to Edwards Menswear. (This was not an order issue - more a request from me).
A top tip for all. Purchase through paypal and if you need to return stuff that you have to pay for, they will refund you!!! Upto £15 a time max 12 times a year - just google it.
Thanks again Edwards
Scott
May 9, 2019
Unprompted review
Reply from Edwards Menswear
Glad you liked the polos and enjoyed the beers Scott.
Thanks so much for leaving us a review, we really appreciate it and your kind words.
Glad to hear you've been happy with our service.
We've just launched our new website! We are now selling a larger variety of both men's and women's wear:
https://www.edwardsdesignerwear.com/
We look forward to you shopping with us again in the future.
Many thanks,
Evangeline
Edwards Designer Wear
Excellent
Good selection of latest designs from top brands at great prices. Very smart shop with helpful staff, would definitely recommend.
May 5, 2019
Unprompted review
Reply from Edwards Menswear
Thanks so much for leaving us a review Ian, we really appreciate it. It was good to see you the other day.
Glad to hear you've been happy with our service and you loved the store.
We look forward to you shopping with us again in the future.
Many thanks,
Edwards Designer Wear
I recently found Edwards menswear…
I recently found Edwards menswear online. Love it. Great product, value and service. On a couple occasions had to send something back due to sizing and always had speedy exchange and email correspondence. Would highly recommend
May 3, 2019
Unprompted review
Reply from Edwards Menswear
Thanks so much for leaving us a review, we really appreciate it.
Glad to hear you've been happy with our service and returns speed.
We've just launched our new website! We are now selling a larger variety of both men's and women's wear:
https://www.edwardsdesignerwear.com/
We look forward to you shopping with us again in the future.
Many thanks,
Edwards Designer Wear
Quick and easy kept up-to-date on orders
May 3, 2019
Unprompted review
Reply from Edwards Menswear
Thanks so much for leaving us a review, we really appreciate it.
Glad to hear you've been happy with our service.
We've just launched our new website! We are now selling a larger variety of both men's and women's wear:
https://www.edwardsdesignerwear.com/
We look forward to you shopping with us again in the future.
Many thanks,
Edwards Designer Wear
Easy to order and a great range of…
Easy to order and a great range of clothing. Exchanges and refunds are dealt with quickly.
May 1, 2019
Unprompted review
Reply from Edwards Menswear
Thanks so much for leaving us a review, we really appreciate it.
Glad to hear you've been happy with our service and returns speed.
We've just launched our new website! We are now selling a larger variety of both men's and women's wear:
https://www.edwardsdesignerwear.com/
We look forward to you shopping with us again in the future.
Many thanks,
Edwards Designer Wear
Brilliant fast delivery
Brilliant fast delivery, Love My Fred Perry, Always an excellent choice of polo shirts
April 26, 2019
Unprompted review
Reply from Edwards Menswear
Thanks so much for leaving us a review, we really appreciate it.
Glad to hear you've been happy with our service.
We've just launched our new website! We are now selling a larger variety of both men's and women's wear:
https://www.edwardsdesignerwear.com/
We look forward to you shopping with us again in the future- if your signed up to our emails you will be notified of any new Fred Perry polo drops.
Many thanks,
Edwards Designer Wear
Excellent service.
April 4, 2019
Unprompted review
Reply from Edwards Menswear
Thanks so much for leaving us a review, we really appreciate it.
Glad to hear you've been happy with our service.
We've just launched our new website! We are now selling a larger variety of both men's and women's wear:
https://www.edwardsdesignerwear.com/
We look forward to you shopping with us again in the future.
Many thanks,
Edwards Designer Wear
There was nothing wrong with the…
There was nothing wrong with the service I received.
April 3, 2019
Unprompted review
Reply from Edwards Menswear
Thanks so much for leaving us a review, we really appreciate it.
Glad to hear you've been happy with our service.
We've just launched our new website! We are now selling a larger variety of both men's and women's wear:
https://www.edwardsdesignerwear.com/
We look forward to you shopping with us again in the future.
Many thanks,
Edwards Designer Wear
Men’s underwear
Excellent prices and prompt delivery have already re ordered.would recommend
April 3, 2019
Unprompted review
Reply from Edwards Menswear
Thanks so much for leaving us a review, we really appreciate it.
Glad to hear you've been happy with our service.
We've just launched our new website! We are now selling a larger variety of both men's and women's wear:
https://www.edwardsdesignerwear.com/
We look forward to you shopping with us again in the future.
Many thanks,
Edwards Designer Wear
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.