Explore Italy

Explore Italy Reviews

A product’s star rating is calculated as the average of all its reviews.


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Sold by EF Educational Tours

www.eftours.com

32.6K Reviews

4.5

The information on this page is based solely on product reviews written by customers of EF Educational Tours via Trustpilot.



All reviews


Rated 5 out of 5 stars

I love everything about Italy. Especially the gladiator training experience was a huge hit.

Rated 5 out of 5 stars

Professional and accountable, thanks for everything tourist guides have done. Definitely I will recommend to the people I know.

Rated 5 out of 5 stars

Absolutely amazing trip that my son enjoyed greatly!

Rated 5 out of 5 stars

It was good!

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Reply from EF Educational Tours

We're glad to hear that you enjoyed your experience on our Explore Italy tour! If there's anything specific you'd like to share or if you have any feedback, we'd love to hear it. Your input helps us continue to improve and provide even better experiences for our travelers. Thank you for choosing us for your adventure in Italy!

Rated 2 out of 5 stars

Great tours but lacking on food experiences and lodging quality. Be prepared to walk..... a lot.

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Reply from EF Educational Tours

Thank you for your review, Lacy. We do emphasize walking as a key part of our tours to fully experience each destination. We're sorry if this took away from your overall enjoyment of the tour. We'll take your comments into account as we continuously seek to improve our tours.

Rated 5 out of 5 stars

Italy, via EF, was a beautifully memorable experience from start to finish. Everything was impeccably planned. 2 of 3 hotels were top-notch, food was local and delicious and travel was well-planned. The activities were age-appropriate and we had some free time to do some things that were not pre-planned. Great experience for all involved!!

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Reply from EF Educational Tours

We're glad to hear that your trip to Italy with EF Tours was a beautifully memorable experience, and that most aspects of the tour, from planning to activities, met your expectations. Thank you for sharing your positive feedback!

Rated 2 out of 5 stars

Just took the trip to Italy with my daughter. While we loved some of the places we went to, the food we had for dinner was a huge disappointment. We were not given a choice for the meals, had a predetermined portion of chicken and potatoes for 3/4 of our meals, and many people went to be hungry at night. We had pasta on our last night but it was with pesto sauce which many did not like. Everyone was hoping for authentic Italian food and that was not provided. Another disappointment was the fact that we did not get to go INTO many of the places listed on the itinerary, we quickly walked past places with hardly any time to snap photos. While the guides were knowledgeable and kind, we had to quickly move through things. We were told then that if we wanted more time, we could walk back during our “free time,” that was supposed to be used for lunch, and look then. We also had to plan things to do and buy our own tickets to those things. For example, when we found out we were not seeing The David in Florence, we tried to frantically get tickets but they were sold out. So not only did we not go into the Doma there but missed seeing one of the most iconic things there. Very disappointing. The hotels were also located about an hour away from our destinations so we spent a lot of time traveling every day. For the cost of this trip, the food should have been much better and we should have had a least a choice of food, we should have been going into more things and I should not have been putting more money towards other activities.

Rated 2 out of 5 stars

The experience wasn’t the way it was presented to me and not too educational as it was supposed to be.

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Reply from EF Educational Tours

We apologize for the less than excellent experience you had. Our team is dedicated to creating educational and enriching experiences for students while also allowing time for exploration. Each day is carefully planned with a combination of guided tours and breaks, giving students the opportunity to rest or engage in personal activities such as shopping. We understand your disappointment in not meeting your expectations, and we appreciate your feedback as we work towards setting the appropriate expectations for all travelers.

Rated 5 out of 5 stars

my daughter had a wonderful time in rome the catholic church and venice

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Reply from EF Educational Tours

We are so glad she had the opportunity to travel and see such beautiful places! Thank you for sharing your experience with us, Mildred.

Rated 5 out of 5 stars

Great collections of locations around the country and they it interesting for young scholars to activate learning with fun!

Rated 5 out of 5 stars

It was better than we could have imagined!

Rated 2 out of 5 stars

Sub par accommodations- all of our hotel accommodations were over AN HOUR from our daily destination. This really impacted how much we were able to experience as much of our trip was spent traveling on a bus, not exploring the cities. To add to that, many scheduled tours were cut short (we only had 25 minutes in Pompeii!) because of timing issues and delays. We also had very little free time to shop and explore on our own, a big disappointment. The food was terrible and dinner usually included a small iceberg lettuce "salad", a pasta dish and desert (most times there was no protein and we never saw fresh fruit the entire trip)- in fact many times we skipped the "included" dinner and purchased something on our own. Overall we made the best of it but won't be traveling with EF Tours next time!

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Reply from EF Educational Tours

We apologize for the negative experience you had during your trip and appreciate your feedback. Our aim is to provide enjoyable and well-planned tours that allow for educational experiences and exploration.

Regarding the hotel accommodations, we understand that their distance from the daily destina
tions impacted your overall experience. We strive to select hotels that meet several qualifications, including availability of enough rooms, 24/7 security, and space for our buses. However, we acknowledge that the travel time on the bus may have limited the amount of time you had to explore the cities, and we apologize for any inconvenience this caused.

Regarding the food, we understand that the expectations for authentic local cuisine may vary. We strive to provide a mix of familiar and local dishes to accommodate different tastes and ensure that students have a comfortable dining experience while traveling abroad.

We apologize for any limited free time you had for shopping and independent exploration. While our tours are designed to provide a balance between guided activities and personal time, we understand the importance of allowing our travelers to have the freedom to explore on their own. We will review your feedback to ensure that our itineraries strike the right balance in the future.

We appreciate your patience and understanding in making the best of your experience. We're sorry that we didn't meet your expectations this time, and we take your feedback seriously as we continuously strive to improve our tours for students.

Rated 5 out of 5 stars

Italy was filled with educational and fun packed days for our middle schoolers. Wouldn't hesitate using EF in the future.

Rated 5 out of 5 stars

I would do this all over again!!!

Rated 5 out of 5 stars

Phillipe was a great tour director and the local guides were amazing!

Rated 4 out of 5 stars

The tour was excellent--a great way for my child to bond with her friends and experience Italian culture and history.

Rated 5 out of 5 stars

We had a lovely time exploring Italy with our EF guide.