Electrical Supplies Reviews 

599
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Update: goods delivered. Nicely packaged and quality product. Update: got a reply! Apologies accepted :) Glad to hear something is moving. Got a bit nervous. No goods, no response. Not sur... See more

Rated 5 out of 5 stars

I had trouble using the website from my laptop, so phoned the office. Was dealt with quickly, politely and efficiently. The solar lights that I wanted were being sold at a great price, and I was blo... See more

Company replied

Rated 5 out of 5 stars

We ordered the Netatmo Presence spotlight camera, and it was delivered next day, as quoted. Very happy with the sellers communications, and the product is very good indeed. Easy to instal and easy to... See more

Company replied

Rated 5 out of 5 stars

Great price and great service/delivery The product had the best price available at that time no hidden delivery charges and delivered within a few days, They kept me upto date of the whole proces... See more

Company replied

Company details

  1. Electronics Store

Information provided by various external sources

Based in Nottingham, Electrical Supplies is one of the leading online electrical distributors in the UK. Selling a comprehensive range of leading brands of electrical goods for immediate despatch and swift delivery. Our customer-focused approach ensures we offer you the best online shopping experience possible combined with the expert advice available from our dedicated team. Covid -19 Update 23/04/2020 During these unprecedented times we are doing everything we can to ensure that we continue to provide great levels of service and the products that you need. We are working hard to keep to our outlined delivery schedules, but please bear in mind that due to the external situation, some of these things are out of our hands and to please bear with us. If you have any queries, or wish to check on the status of an order, please give us a call or drop the team an email and we will be happy to help. Thanks for your patience, The Electrical Supplies Team


Contact info

4.9

Excellent

TrustScore 5 out of 5

599 reviews

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4.9

All reviews

(599)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great value for money & Great service

Great value for money & I’m really pleased with the delivery & the product does everything it said, would buy from Electrical Supplies again & I’ve already recommended this product to a friend

February 3, 2019
Unprompted review
Electrical Supplies logo

Reply from Electrical Supplies

Hi Viv,

Wow, thank you for this lovely review. We do what we do to provide experiences to our customers like you have had. We really appreciate the feedback and the recommendation. We look forward to helping you again in the future.

Kind Regards,

Paul Burton

Customer Service Manager

Electrical Supplies

Rated 5 out of 5 stars

Excellent service and very…

Excellent service and very competitively priced products.

February 1, 2019
Unprompted review
Electrical Supplies logo

Reply from Electrical Supplies

Hello,

Thank you for taking the time to review your experience with ourselves. We are extremely pleased you were so happy with our service and we look forward to helping you again in the future.

Kind Regards,

Paul Burton

Customer Service Manager

Electrical Supplies

Rated 5 out of 5 stars

Fantastic place

Fantastic place, great prices, fast shipping and helpful staff.

February 1, 2019
Unprompted review
Electrical Supplies logo

Reply from Electrical Supplies

Hi Denise,

Thank you so much for taking the time to leave us this wonderful review. We truly value you as a customer and to hear how much you have enjoyed your experience with ourselves is delightful.

Happy Friday and have a great weekend!

Kind Regards,

Paul Burton

Customer Service Manager

Electrical Supplies

Rated 5 out of 5 stars

Good product come fast

January 30, 2019
Unprompted review
Electrical Supplies logo

Reply from Electrical Supplies

Hello,

Thanks for taking the time to leave us this review. We are really pleased to hear you are happy with the quality of the product ordered and the speed of delivery. If we can help you with any future requirements please do not hesitate to contact me directly on 015 9649181.

Kind Regards,

Paul Burton

Customer Service Manager

Electrical Supplies

Rated 5 out of 5 stars

Fast service.

January 29, 2019
Unprompted review
Electrical Supplies logo

Reply from Electrical Supplies

Hello,

Thanks for your review! We are delighted to hear you enjoyed the speed of our service.

Have a great Wednesday!

Kind Regards,

Paul Burton

Customer Service Manager

Electrical Supplies

Rated 5 out of 5 stars

Great price and quick delivery!!

January 28, 2019
Unprompted review
Electrical Supplies logo

Reply from Electrical Supplies

Hello,

Thanks for this clear, concise and glowing review. We are delighted you found our delivery fast and our prices competitive and look forward to helping you again in the future.

Happy Monday!

Kind Regards,

Paul Burton

Customer Service Manager

Electrical Supplies

Rated 5 out of 5 stars

Excellent service

Excellent service, fast and efficient.

January 28, 2019
Unprompted review
Electrical Supplies logo

Reply from Electrical Supplies

Hello,

It is great to hear you found our service fast and efficient as these are two of our main aims to continually excel in. If we can help you again please do not hesitate to contact me directly on 0115 9649181. Thanks for taking the time to leave this review.

Kind Regards,

Paul Burton

Customer Service Manager

Electrical Supplies

Rated 5 out of 5 stars

Very good

Very good and delivered quickly

January 26, 2019
Unprompted review
Electrical Supplies logo

Reply from Electrical Supplies

Hello,

Thank you for your review, this positive feedback shows we are doing the right things and we hope to continually evolve to improve on this. Thanks for taking the time to review us and have a great week.

Kind Regards,

Paul Burton

Customer Service Manager

Electrical Supplies

Rated 5 out of 5 stars

Great price and delivered promptly

Great price and delivered promptly, very happy.

January 25, 2019
Unprompted review
Electrical Supplies logo

Reply from Electrical Supplies

Hi Andy,

Thanks for this cracking review, it is lovely to hear you are so happy, especially first thing on a Monday. We hope to help you again in the future and really appreciate the time taken to leave us this positive feedback.

Kind Regards,

Paul Burton

Customer Service Manager

Electrical Supplies

Rated 5 out of 5 stars

Fast efficient service

Fast efficient service - would not hesitate in recommending this company. They also respond quickly to emails

January 25, 2019
Unprompted review
Electrical Supplies logo

Reply from Electrical Supplies

Hi Judy,

Thanks for your lovely compliments regarding our service and communication. We really appreciate your recommendation and if we can help with anything else please call me directly on 0115 9649181.

Happy Friday and have a great weekend!

Kind Regards,

Paul Burton

Customer Service Manager

Electrical Supplies

Rated 5 out of 5 stars

Nest doorbell

Easy transaction. Fast dispatch. 👍

January 25, 2019
Unprompted review
Electrical Supplies logo

Reply from Electrical Supplies

Hi Win,

We really appreciate the thumbs up and thanks for giving us your feedback. It is great to hear how much you enjoyed your order experience and we hope to help you again sometime soon.

Kind Regards,

Paul Burton

Customer Service Manager

Electrical Supplies

Rated 5 out of 5 stars

Quick and efficient service.

January 24, 2019
Unprompted review
Electrical Supplies logo

Reply from Electrical Supplies

Hi Kathy,

Thanks for this lovely concise review. We really do value your feedback and look forward to helping you again in the future.

Kind Regards,

Paul Burton

Customer Service Manager

Electrical Supplies

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Very helpful and really fast delivery.

January 24, 2019
Unprompted review
Electrical Supplies logo

Reply from Electrical Supplies

Hello,

Thanks for this wonderful review, we genuinely care about helping our customers and are delighted to hear this transferred into your experience. If we can help with anything in the future please call me directly on 0115 9649181.

Kind Regards,

Paul Burton

Customer Service Manager

Electrical Supplies

Rated 5 out of 5 stars

Prompt delivery and value for money…

Prompt delivery and value for money products.

January 24, 2019
Unprompted review
Electrical Supplies logo

Reply from Electrical Supplies

Hi David,

This is great to hear and we appreciate the time taken to review your experience.

Happy Friday!

Kind Regards.

Paul Burton

Customer Service Manager

Electrical Supplies

Rated 5 out of 5 stars

Great value and speedy service

January 24, 2019
Unprompted review
Electrical Supplies logo

Reply from Electrical Supplies

Hi Paul,

Thanks for taking the time to leave us this lovely review. We pride ourselves on our value and delivery speed so it is great to hear we are performing in these areas.

Thanks again.

Kind Regards,

Paul Burton

Customer Service Manager

Electrical Supplies

Rated 5 out of 5 stars

Great price

Great price, next day delivery. Recommended

January 22, 2019
Unprompted review
Electrical Supplies logo

Reply from Electrical Supplies

Hello,

Happy Thursday and thank you so much for your incredibly positive review. We are delighted to hear you enjoyed your experience with ourselves.

Kind Regards,

Paul Burton

Customer Service Manager

Electrical Supplies

Rated 5 out of 5 stars

Great service highly recommend

January 21, 2019
Unprompted review
Electrical Supplies logo

Reply from Electrical Supplies

Hello Stuart,

We really appreciate the time taken to leave this review and are pleased to hear you highly recommend our services. We look forward to helping you again in the future.

Kind Regards,

Paul Burton

Customer Service Manager

Electrical Supplies

Rated 5 out of 5 stars

Quickly despatched and well packaged.

January 21, 2019
Unprompted review
Electrical Supplies logo

Reply from Electrical Supplies

Hello,

Thanks for taking the time to leave us such a great review. If you have any further requirements please call me directly on 0115 9649181.

Kind Regards,

Paul Burton

Customer Service Manager

Electrical Supplies

Rated 3 out of 5 stars

Product was fine but was delayed in…

Product was fine but was delayed in being dispatched. It was communicated to me and I had to chase to find out what was going on.

January 19, 2019
Unprompted review
Electrical Supplies logo

Reply from Electrical Supplies

Hello Rob,

Thank you for your review. We sincerely apologise for the delay in delivery of your order, we had a very slight delay with your goods moving from our main stock warehouse to our despatch warehouse. Apologies for this inconvenience, we always look to pro-actively communicate any issues to ensure we are entirely transparent. We are pleased to hear you are happy with the product.

If we can assist with any further queries to improve your next experience into the five-star category we strive for, please do not hesitate to contact us immediately.

Kind Regards,

Paul Burton

Customer Service Manager

Electrical Supplies

Rated 5 out of 5 stars

Quick & simple

Quick & simple, will use again

January 14, 2019
Unprompted review
Electrical Supplies logo

Reply from Electrical Supplies

Hi Tim,

Thank you for your concise, constructive feedback. We are constantly looking at ways to simplify our order process so it is great to hear we are on the right track. We look forward to helping you again.

Kind Regards,

Paul Burton

Customer Service Manager

Electrical Supplies

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