Electric Fence Online Reviews 

245
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that online orders arrive promptly, often within a single day, and prices remain exceptionally competitive compared to other retail options. Buyers also greatly appreciate the helpful advice provided by staff when selecting items like electric fencing equipment. Shoppers note that the ordering process is smooth and packages arrive well protected. However, some people mentioned occasional shipping delays or minor issues with items arriving damaged or taking longer to reach their destination. A few consumers also experienced challenges when attempting to resolve product faults or track missing packages.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, noting that items arrive promptly and as described.... See more

Delivery service

Users describe positive interactions with delivery_service, consistently reporting fast and efficient... See more

Service

People report positive experiences with service, highlighting brilliant and prompt assistance along with... See more

Price

Consumers find price to be positive, often highlighting competitive pricing and great value compared to other... See more

Quality

Customers consistently note positive experiences with quality, highlighting great items that exceed... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service. My order arrived quickly, well package and product is great quality. Thank you very much. Will use to purchase again when I require further items.

Rated 5 out of 5 stars

Wide range of products for your electric fence set up. The tape I ordered was of excellent quality. Delivery was really quick too. Highly recommend this site .

Rated 5 out of 5 stars

Very quick delivery and price much better than other online retailers. Second time purchasing from them. Would highly recommend.

Rated 5 out of 5 stars

Ordered items online which was straightforward. Easy to navigate site. Items were a better price than on manufacturers own website. Arrived next day


Company details

  1. Fence Supply Store
  2. Pest Control Service

Written by the company

Electric Fence Online offers top-quality, reputable electric fencing products from trusted brands. Whether you want to keep livestock in, protect paddocks, fields, and crops, or keep predators out, we have the perfect solution for you. From new installations to upgrades of existing fencing, you'll find everything you need right here. Our range includes: Electric fencing kits, Solar-powered electric fencing, Electric fence energisers, Fence conductors, Insulators, Tensioners, Testers, Electric fencing accessories and Pest deterrents. All products are available through our secure online store, backed by helpful and friendly advice whenever you need it.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

245 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 75% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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4.6

All reviews

(245)

56 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Wouldn't use again.

Slow delivery, item missing, poor comms.

October 28, 2017
Unprompted review
Electric Fence Online logo

Reply from Electric Fence Online

Thank you for your review although we were a little surprised that you rated us quite so poorly… We’re very sorry that you feel the way you do and if you do choose to try us again that your experience will be better.
Having double checked our records we can see that you placed your order on a Friday Afternoon and it was delivered by the following Tuesday. We also see that unfortunately the earth spike was missing and in all honesty we cannot confirm absolutely if the fault lies with us or the courier, but immediately after you advised us that it was missing, we arranged for a replacement to be dispatched to you.
We do realise that it must have been frustrating not to get through to the sales office directly when you phoned and this was due to a combination of factors, but we did return your calls the same day and had believed we’d resolved the problem to your satisfaction.
As this was obviously not the case we hope you will please accept our sincere apologies for any inconvenience we caused you.

Rated 5 out of 5 stars

All pretty straight forward

All pretty straight forward. An item I ordered wasn't in stock (these things happen) but I received a phone call more or less immediately and got things sorted. The item arrived a few days late but overall I think a good service.

I would recommend this company (I already have to a local farmer)....

October 27, 2017
Unprompted review
Electric Fence Online logo

Reply from Electric Fence Online

Thank you Trevor :)

Rated 5 out of 5 stars

This was a replacement for a lower …

This was a replacement for a lower powered battery only Gemini unit which had stopped working after about four or five years. Arrived promptly, dropped straight onto the existing stake lugs and works perfectly.

October 17, 2017
Unprompted review
Electric Fence Online logo

Reply from Electric Fence Online

Fantastic! :)

Rated 5 out of 5 stars

The service provided was very good and …

The service provided was very good and the two fox deterent products purchased arrived very promptly.
As for the products we are still pestered by foxes and the mess they make of the garden and the mess they leave behind. Maybe we need twenty rather than just two of the detergents but ar circa £50 each not really a viable option.

October 16, 2017
Unprompted review
Electric Fence Online logo

Reply from Electric Fence Online

Dear Stephen

Thank you for your review.

We’re sorry to learn that the foxes are still visiting, but please do persevere with the deterrents as they are rarely an instant fix to the problem, particularly if the foxes have been visiting for some time and know they are safe in your garden. Reports suggest that the regular visitors can take as long as four months before making the association of irritating sound to location and move on, but apparently the “new ones” don’t stay.

As you suggested, it would definitely be worth adding a couple more deterrents (the number depends on size of garden), but we would suggest trying 1 or 2 of the bright eyes type to give you a more effective deterrent effect and we believe that combining deterrent types increases the deterrent effect.

In case you are interested in trying and as thanks for your review, we would like to offer you 1 or 2 of these alternative deterrents at our cost price in the hope that they will help you, but please also be aware that if the foxes reasons for visiting are strong enough, it might be necessary to talk about fencing. Please let us know if you would be interested.

Rated 5 out of 5 stars

Very helpful

October 13, 2017
Unprompted review
Electric Fence Online logo

Reply from Electric Fence Online

Thank you, we try to be :)

Rated 5 out of 5 stars

Great advice

Great advice, prompt service and products that do what they're supposed to do!

What more could you ask for?

October 3, 2017
Unprompted review
Electric Fence Online logo

Reply from Electric Fence Online

Thank you very much :)

Rated 5 out of 5 stars

Very good service

Very good service. Responsive, friendly, informative, honest and helpful.

September 29, 2017
Unprompted review
Electric Fence Online logo

Reply from Electric Fence Online

Wow, thank you very much for this lovely feedback :)

Rated 5 out of 5 stars

Fence unit arrived.

Fence unit arrived.. Was as described, good and strong and delivery was quick. Pleased with my purchase and would definitely go back again.

August 9, 2017
Unprompted review
Electric Fence Online logo

Reply from Electric Fence Online

Thank you Linda :)

Rated 5 out of 5 stars

Job well done at all stages

Job well done at all stages, Reception when needing design help very good and promises kept, Andy excellent in helping me design the system that worked full on first time, as I installed it as directed.Materials all good quality and its working fine. Nothing good is cheap but this excellent value for money and delivery etc all as promised. Why go past them.

July 21, 2017
Unprompted review
Electric Fence Online logo

Reply from Electric Fence Online

Thank you David :)

Rated 5 out of 5 stars

excellent product and service

excellent product and service, new circuit board up and running with the added bonus of a flashing battery status light indicator ( after drilling the old cover and fixing a pieace of perspex) many thanks.

July 10, 2017
Unprompted review
Electric Fence Online logo

Reply from Electric Fence Online

Thank you for your kind remark :)

Rated 5 out of 5 stars

Good company to do business with

Electric fence online Are always both knowledgeable and helpful I would always get my electric fence supplies from them and I find them to be competitive on price too.

July 7, 2017
Unprompted review
Electric Fence Online logo

Reply from Electric Fence Online

Thank you very much :)

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