Electric Fence Online Reviews 

245
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that online orders arrive promptly, often within a single day, and prices remain exceptionally competitive compared to other retail options. Buyers also greatly appreciate the helpful advice provided by staff when selecting items like electric fencing equipment. Shoppers note that the ordering process is smooth and packages arrive well protected. However, some people mentioned occasional shipping delays or minor issues with items arriving damaged or taking longer to reach their destination. A few consumers also experienced challenges when attempting to resolve product faults or track missing packages.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, noting that items arrive promptly and as described.... See more

Delivery service

Users describe positive interactions with delivery_service, consistently reporting fast and efficient... See more

Service

People report positive experiences with service, highlighting brilliant and prompt assistance along with... See more

Price

Consumers find price to be positive, often highlighting competitive pricing and great value compared to other... See more

Quality

Customers consistently note positive experiences with quality, highlighting great items that exceed... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service. My order arrived quickly, well package and product is great quality. Thank you very much. Will use to purchase again when I require further items.

Rated 5 out of 5 stars

Wide range of products for your electric fence set up. The tape I ordered was of excellent quality. Delivery was really quick too. Highly recommend this site .

Rated 5 out of 5 stars

Very quick delivery and price much better than other online retailers. Second time purchasing from them. Would highly recommend.

Rated 5 out of 5 stars

Ordered items online which was straightforward. Easy to navigate site. Items were a better price than on manufacturers own website. Arrived next day


Company details

  1. Fence Supply Store
  2. Pest Control Service

Written by the company

Electric Fence Online offers top-quality, reputable electric fencing products from trusted brands. Whether you want to keep livestock in, protect paddocks, fields, and crops, or keep predators out, we have the perfect solution for you. From new installations to upgrades of existing fencing, you'll find everything you need right here. Our range includes: Electric fencing kits, Solar-powered electric fencing, Electric fence energisers, Fence conductors, Insulators, Tensioners, Testers, Electric fencing accessories and Pest deterrents. All products are available through our secure online store, backed by helpful and friendly advice whenever you need it.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

245 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 75% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(245)

56 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Shtike Order

Fast delivery and exactly what I needed to replace an 8-yr old unit which had just failed.

August 11, 2016
Unprompted review
Electric Fence Online logo

Reply from Electric Fence Online

Thank you :)

Rated 5 out of 5 stars

Great product, great price

I've bought a Shrike energiser, the earth rod and some replacement crocodile clips and each time the service was excellent - easy to use website, cheapest price I could find, quick delivery and a good quality product.

August 10, 2016
Unprompted review
Electric Fence Online logo

Reply from Electric Fence Online

Thank you :)

Rated 5 out of 5 stars

spare bulbs fine but torch still does'nt work!

I bought torch three years ago but only recently charged up to use. Halogen bulb did not work! presumed it was the bulb as lcd ring works perfectly. Purchased two new halogen bulbs which arrived quickly and well packed, but torch still no good re halogen bulb use!

August 10, 2016
Unprompted review
Electric Fence Online logo

Reply from Electric Fence Online

Sorry to hear that the torch still isn't working. If this is a Hotline Torch you may want to contact them as they run a good repair department and you can talk it through with them.

Front Desk number is 01626 322218

Rated 5 out of 5 stars

Excellent customer service

Having placed my order it transpired that Hotline no longer stocked the item I required. Inavata went the extra mile and managed to track down a replacement product for me in Germany, which was delivered in a couple of days. Very helpful indeed.

August 10, 2016
Unprompted review
Electric Fence Online logo

Reply from Electric Fence Online

Thank you :)

Rated 5 out of 5 stars

Really helpful good advice

I called to amend my order & chatted through what I wanted to do & was guided through what I could use to do the job. Good advice & really helpful as I ended up calling a few times!
Delivery was swift also

May 20, 2016
Unprompted review
Electric Fence Online logo

Reply from Electric Fence Online

Thank you for your kind review :)

Rated 5 out of 5 stars

Outstanding customer service.

I spoke with a guy called Andy concerning differences between two products, one of which I’d already ordered online the previous day. He agreed the cheaper product was almost identical to the more expensive model I’d ordered and could see no reason to spend unnecessarily so offered an exchange of item and refund of the price difference. Not only this but he withdrew the more expensive model until the exact differences could be established, thereby stopping anyone else from making a similar error.

This kind of customer focus and care is extremely rare nowadays and it was almost a shock to be treated with complete honesty. Excellent stuff, guys!

April 27, 2016
Unprompted review
Electric Fence Online logo

Reply from Electric Fence Online

Thank you for your remarks, in turn it is always nice when customers leave good feedback.

Rated 5 out of 5 stars

Everything as it should be

Good experience, no complaints and everything arrived on time and in one piece.

April 15, 2016
Unprompted review
Electric Fence Online logo

Reply from Electric Fence Online

Thank you :)

Rated 5 out of 5 stars

Electrifying Service

What a great company to do business with. I ordered a fencing unit online and it arrived the next working day, electrifying service.

April 13, 2016
Unprompted review
Electric Fence Online logo

Reply from Electric Fence Online

Thank you : )

Rated 5 out of 5 stars

All good

Second time I have used the company. Good prices, quick despatch, all as described. Can happily recommend them and I'm likely to use them again.

April 6, 2016
Unprompted review
Electric Fence Online logo

Reply from Electric Fence Online

Thank you :)

Rated 5 out of 5 stars

Brilliant company

Excellent products, great prices and brill delivery service

April 6, 2016
Unprompted review
Electric Fence Online logo

Reply from Electric Fence Online

Thank you :)

Rated 5 out of 5 stars

Great company

Will be ordering again!

April 6, 2016
Unprompted review
Electric Fence Online logo

Reply from Electric Fence Online

Thank you, look forward to receiving your next order :)

Rated 5 out of 5 stars

Faultless service

Couldnt fault any part of the purchase from ordering to delivery.
Easy to use website, helpfull staff, prompt delivery on the date given, quality goods at a competitve price. What more could you ask for.
I used this company for the first to purchase an equine electric fence complete kit, i would definately recommend and use again. Thank you for a faultless service

March 30, 2016
Unprompted review
Electric Fence Online logo

Reply from Electric Fence Online

Thank you for your kind comment, we aim to get it right, hopefully we will next time also :)

Rated 5 out of 5 stars

Good service.

Ordered and delivered very quickly.

January 22, 2016
Unprompted review
Electric Fence Online logo

Reply from Electric Fence Online

Thank you :)

Rated 5 out of 5 stars

Excellent

This company were really helpful, both with advising on the products that I needed and with advising which delivery type to go for, and were really open about what I should avoid wasting money on. They were extremely honest, very knowledgable and genuinely brilliant. I would highly recommend them to anyone.

January 22, 2016
Unprompted review
Electric Fence Online logo

Reply from Electric Fence Online

Thank you very much for this kind comment.

Rated 5 out of 5 stars

Excellent Product, Advice and Speed of Delivery to Ireand

I used this company on two occasions to purchase electric fences. I got great satisfaction and advice from the person that sold me the product. The product works extremely well. I have no faults to find with the product.

January 22, 2016
Unprompted review
Electric Fence Online logo

Reply from Electric Fence Online

Thank you very much for your kind comment :)

Rated 3 out of 5 stars

wish delivery was a bit quicker

wish the delivery had arrived before you had asked me to review the product. it is now over a week since i ordered. I have not had this sort of problem before - website is very good

January 20, 2016
Unprompted review
Electric Fence Online logo

Reply from Electric Fence Online

Dear Georgina,

Thank you for your feedback and please accept our apologies for the inconvenience caused by the delay.

Your insulators were dispatched shortly after you placed your order, but the consignment has been lost in transit and unfortunately we had not been made aware of this.

We have sent you a second consignment today, which should be with you tomorrow (Thursday). Please could you let us know if the original ever appears.

Rated 5 out of 5 stars

Excellent

Brilliant service, and lovely staff, query raised was dealt with very efficiently also. :) would highly recommend

January 20, 2016
Unprompted review
Electric Fence Online logo

Reply from Electric Fence Online

Thank you for your kind comment :)

Rated 5 out of 5 stars

expert phone advice, quick delivery, excellent product

Wanted to make sure I bought the right product. I received expert telephone advice, clear explanations and unbiased information. No pushy sales person. Ordered via website on the following day. Energiser arrived quickly the next day via courier. Excellent communication I was advised by text 1 hour slot for delivery. Really pleased with my hotline falcon energiser as has on/off switch, high powered, 2 power settings , weatherproof, 3 year warranty and electric fence online price match.

January 19, 2016
Unprompted review
Electric Fence Online logo

Reply from Electric Fence Online

Thanks for your nice comments :)

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