Excellent service the two Engineers worked from 9.00 - 6.00 to install a new System in freezing conditions. It was complicated because they were replacing an old system. New one is very smart and w... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Our electric gate stopped working on Wed morning. I contacted Electric Gate Repair London late morning and they had an engineer with us by 230pm. Very impressive service throughout. A clear pricing st... See more
Highly recommend for electric gate installations/repair. Fast response to request for quote. Short time from quote acceptance and work being carried out. Sensible prices. Professional and courteous in... See more
Very professional, thorough, no-fuss. This was a callout to fix some issues and service an older automated gate inherited from the prior house-owners. The engineer showed up on time. Definitely knew h... See more
Company details
Written by the company
We provide Electric Gate Repairs, Gate Service and Maintenance and New Gate Installation and Automation in West and Central London and in the surrounding counties including Surrey, Hampshire, Berkshire, Buckinghamshire and Hertfordshire. We are a highly qualified, friendly team of gate engineers with many years of experience. Please call 0800 195 1470 if you need electric gate repairs, servicing or new electric gates.
Contact info
Castle Hill House, 12 Castle Hill, SL4 1PD, Windsor, United Kingdom
- 0800 195 1470
- Info@egrl.co.uk
- www.electricgaterepairlondon.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very informative with pragmatic suggestions
Very informative with pragmatic suggestions on short and long term care. Jay was absolutely terrific
Just Excellent
Just Excellent ! Tony arranged an appointment within a couple of days which was great. Jay is a very competent and pleasant engineer.
Couldn’t recommend them enough. Thank you all involved
Gate Service/Repairs
My gate needed to be serviced and repaired. I contacted EGRL because of excellent reviews by other customers as I searched on Google. They responded to my enquiry promptly. I found the engineer who attended very polite, knowledgeable and his work extremely thorough. I will certainly use EGRL again. Their invoicing and communication facilities are extremely efficient, although I found requiring payment in advance rather unfriendly.
Engineer arrived promptly
Engineer arrived promptly, diagnosed and fixed problem, serviced and informed me of all relevant facts. Very impressed.
Professional, no-fuss, experts
Very professional, thorough, no-fuss. This was a callout to fix some issues and service an older automated gate inherited from the prior house-owners. The engineer showed up on time. Definitely knew his stuff. Walked me through everything clearly. Above all else I felt like he was pragmatic about what to replace vs fix and not just trying to sell me added work Would recommend.
Great work...
The team were fantastic.
Established the issue with old gate system and installed the new equipment without issue.
Provided clear quotes and worked until the job was complete, ensuring we has a full understanding of the new system.
Would highly recommend and will use the team for future work.
Superbly done
I would like to share my impressions of the work of the company Electric Gate Repair London .
Our automatic gates broke down and we contacted this company. On the same day we received an quote. A company representative came and explained what, how and when they would do it. Due to problems with deliveries, a delay was expected, but, fortunately, all work was completed ahead of schedule.
All our requests were fulfilled, for example, the sliding gate was similar in design to the existing one and the privacy screen was replaced from the old gate to the new one.
The engineers worked professionally and cleanly.
Calls and emails were answered immediately, which was very convenient.
Would recommend
The engineer who attended was extremely knowledgeable, personable and professional. Swiftly completed all requirements and explained all aspects along the way. Highly recommend.
Excellent Company
This is the fist time I have used EGRL and I couldn't recommend them highly enough. Tony, who I spoke with first to arrange the repair of my electric gates was extremely professional, knowledgeable and courteous. Jay, who came to complete the repair was amazing and equally professional, knowledgeable and polite. Recommend them 100%.
Fantastic Gate Installation Service
Had a sliding gate installed. Very honest and professional in their quotation and their timing of things considering everything going on in the world. Did a fantastic job installing my gate. Very happy with their service and have already recommended them to several friends who are also looking for security work and installing a gate.
May electric gates needed to be…
My electric gates needed to be repaired. Tony and his team were efficient and professional and got the job done. Jay the engineer was excellent and knew exactly what needed to be done and was able to fix elements of the system without immediately trying to replace parts. I would recommend and will be using them again.
very professional
very professional, efficient, tidy and provided explanations for health& safety, maintenance etc
Very impressed with this company
Very impressed with this company. Very efficient and reasonably priced. Have already recommended them to my next door neighbour
Professional efficient and courteous
I was pleased with the service provided by EGRL. The initial advice about necessary safety measures for our gates demonstrated in-depth knowledge. The technician who visited to assess them took care to understand the set up, frequency of use, and worked out the most economical way of meeting the safety requirement. He showed me a dud and corroded transmitter that the previous provider had left in place when servicing the gates only a few months before, and advised me to reduce the service intervals from twice per year to only once, which will save me money. On his subsequent visit he did a very neat installation job and serviced the gates with care.
The electrical circuit breaker…
The electrical circuit breaker controlling our access gates tripped and would not reset. We needed to find a good local company that could rectify this problem quickly. We found EGRL online and spoke to them about our problem. They responded very swiftly and the engineer was both knowlegeable and friendly. The problem was complex and required two visits to rectify the faults on what was an old system. The office manager talked us through the problems, what new parts were required and why. He also explained about the new safety features required on our old system. Whilst it took a few days to get our access gates working again they did a great job. Their terms of payment are quite strict but you get what you pay for. I would recommend EGRL and will use them again in the future.
Excellent service new what they were…
Excellent service new what they were doing
Very prompt and excellent service
Very prompt and excellent service. The engineer who visited was competent and courteous and attended to the issue we were facing very well.
Excellent and prompt service
Super company with great service
Faultless service from a faultless company. Kept me fully informed of my booking and everything done to sheer perfection. Knowledgeable engineer, super friendly and all at a very decent price. Will always recommend Tony, Jay and team without hesitation.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








