Order some e-liquid only to have received an empty envelope. No e-liquid packaged. Upon sending clear images of the empty envelope not being tampered with, there is no sign of good customer service -... See more
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I paid for first class delivery and they sent my order by 48 hour delivery. I e-mailed them to ask for a refund for the difference in postage and received no reply. There is no number to call either.... See more
Regular buyer from eliquids, only company I found that does great deals on bulk, see you again in a couple of months and keep stocking this amazonia, blueberry,menthol juice.
I am satisfied with the overall delivery time frame. The product was better than expected. Great flavour/taste. Also the price of the e liquid was cheaper than other vape juice websites.
Company details
Written by the company
Large selection of E liquids, Vape juices , e juices, Vape pens, Starter kits, coils, mods and smoking accessories. I LOVE VG, LOLADED, CANDY KING, COOKIE KING, PANCAKE MAN, DOUBLE DRIP, RUTHLESS, DINNER LADY, KINGSTON E LIQUID, ,BAD DRIP, CUTTWOOD, HANGSEN E LIQUID,...
Contact info
United Kingdom
- cs@eliquidsoutlet.com
- www.eliquidsoutlet.com
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I paid for 6 bottles of juice they sent 2 kept rest of my funds and wont reply bck to me about the reinbursement
Brought 6 bottles of fizzy pineaple vape juice they sent 2 i had 4 refunded on bag but i sont see a thing in my bank they wont respond on emails so this is the next step if im not gonna get my money bck
Incomplete order received, no reply from customer service
I've previously had excellent service from Eliquids outlet, but my most recent purchase has left me £15 out of pocket since half my order was missing. I've attempted to contact customer service for a refund or to get my missing items sent and my messages have been ignored.
My advice is do not use this company, they aren't trustworthy.
Stock Management not linked to Website
I ordered three different items. Two Vape Juices and some Nic Salts. All items were available on the website and my money was taken.
The following day I received an email to say that none of the items were in stock and I would be refunded in 10 days (mighty slow). As the 10 days are not yet up I cannot comment as to their honesty.
I will not use them again and would not recommend them based upon my experience.
Update: I received my refund the next day and as such it appears that the issue with this business is that their systems do not work. So it appears that they get a tick for honesty but not for their systems.
Paid for special delivery
Paid for special delivery. 1 week later no item or response to emails. Will lodge a charge back.
Items unusable and no customer service
Order ten vape bottles and all of them were dark yellow in colour and tasted very bitter. When trying to resolve and request new items or refund, very unresponsive. Still not heard back yet.
Worst vape company in the world
Worst vape company in the world
Trust me when I say don't order from this company ain't got a clue what there doing or lazy waited a week for coils and still waiting lol listen don't when I say go some were else any were is better than here
Please check you’ve been sent what you orderec
Was sent the wrong order and can’t get it rectified as what i ordered is out of stock and nearly a week later still waiting on them sending a return postage label so i can return the items to them ! Probably be another week before i get refunded .
Will definitely think twice before ordering again
No communication whatsoever
Let me order and pay for eliquids that were out of stock, 4 days later I managed to get a full refund but had to keep messaging to get it. No communication from them to say what was happening, the money just appeared in my account
Always a great service order one day at…
Always a great service order one day at your house in days 😀 👍
Dirty fraudulent scammers stay away…
Dirty fraudulent scammers stay away from these dirty bogging people
Great products at great prices
Great products at great prices. Dispatched and delivered quickly. Definitely recommend will definitely order from them again
Poor communication, slow to check orders
Ordered Friday evening with 2nd class postage, so I knew my delivery would be a few days. Hadn't heard anything by Tuesday so I emailed. No response, emailed again. Finally a response on Wednesday saying they have refunded me as the product was out of stock. Poor communication. Slow in checking orders. This was my first order with this company and it will be my last.
Ok price's but very poor customer service and even worse shipping times, over a week and still not shipped
The prices are not too bad but I’ve paid for an order over a week ago and it still hasn’t shipped, I’ve contacted liquid outlet to enquire about my order but nobody has bothered getting back to me, I won’t be ordering from you again, very poor service
SCAMMERS
SCAMMERS! BEWARE!!
As many have said before me (I wish I read these before ordering). My order was sent back to the sender by Royal Mail. I've emailed them 3 times regarding my order and asked for a refund. I haven't had a single response. AVOID OR RISK LOSING YOUR MONEY.
AVOID AT ALL COSTS.. .. SCAMMERS!
Dreadful company … AVOID AT ALL COSTS. They are scammers and will take your money and not deliver. I have tried to email them but my emails are being returned saying that their in box is full.
I ordered 5 bottles of e-liquid and 5…
I ordered 5 bottles of e-liquid and 5 nic shots but I received only 3 bottle e-liquids and 3 bottles of nic shots. I paid for 5 bottles
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