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Rated 1 out of 5 stars

Order some e-liquid only to have received an empty envelope. No e-liquid packaged. Upon sending clear images of the empty envelope not being tampered with, there is no sign of good customer service -... See more

Rated 3 out of 5 stars

I paid for first class delivery and they sent my order by 48 hour delivery. I e-mailed them to ask for a refund for the difference in postage and received no reply. There is no number to call either.... See more

Rated 5 out of 5 stars

Regular buyer from eliquids, only company I found that does great deals on bulk, see you again in a couple of months and keep stocking this amazonia, blueberry,menthol juice.

Rated 5 out of 5 stars

I am satisfied with the overall delivery time frame. The product was better than expected. Great flavour/taste. Also the price of the e liquid was cheaper than other vape juice websites.

Company details

  1. Food, Beverages & Tobacco

Written by the company

Large selection of E liquids, Vape juices , e juices, Vape pens, Starter kits, coils, mods and smoking accessories. I LOVE VG, LOLADED, CANDY KING, COOKIE KING, PANCAKE MAN, DOUBLE DRIP, RUTHLESS, DINNER LADY, KINGSTON E LIQUID, ,BAD DRIP, CUTTWOOD, HANGSEN E LIQUID,...


Contact info

3.0

Average

TrustScore 3 out of 5

564 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Incomplete order received, no reply from customer service

I've previously had excellent service from Eliquids outlet, but my most recent purchase has left me £15 out of pocket since half my order was missing. I've attempted to contact customer service for a refund or to get my missing items sent and my messages have been ignored.

My advice is do not use this company, they aren't trustworthy.

March 1, 2025
Rated 2 out of 5 stars

Stock Management not linked to Website

I ordered three different items. Two Vape Juices and some Nic Salts. All items were available on the website and my money was taken.
The following day I received an email to say that none of the items were in stock and I would be refunded in 10 days (mighty slow). As the 10 days are not yet up I cannot comment as to their honesty.
I will not use them again and would not recommend them based upon my experience.

Update: I received my refund the next day and as such it appears that the issue with this business is that their systems do not work. So it appears that they get a tick for honesty but not for their systems.

March 17, 2025
Unprompted review
Rated 1 out of 5 stars

Worst vape company in the world

Worst vape company in the world
Trust me when I say don't order from this company ain't got a clue what there doing or lazy waited a week for coils and still waiting lol listen don't when I say go some were else any were is better than here

February 27, 2025
Unprompted review
Rated 1 out of 5 stars

Please check you’ve been sent what you orderec

Was sent the wrong order and can’t get it rectified as what i ordered is out of stock and nearly a week later still waiting on them sending a return postage label so i can return the items to them ! Probably be another week before i get refunded .
Will definitely think twice before ordering again

February 25, 2025
Rated 3 out of 5 stars

No communication whatsoever

Let me order and pay for eliquids that were out of stock, 4 days later I managed to get a full refund but had to keep messaging to get it. No communication from them to say what was happening, the money just appeared in my account

February 24, 2025
Rated 1 out of 5 stars

Poor communication, slow to check orders

Ordered Friday evening with 2nd class postage, so I knew my delivery would be a few days. Hadn't heard anything by Tuesday so I emailed. No response, emailed again. Finally a response on Wednesday saying they have refunded me as the product was out of stock. Poor communication. Slow in checking orders. This was my first order with this company and it will be my last.

January 31, 2025
Rated 1 out of 5 stars

SCAMMERS

SCAMMERS! BEWARE!!
As many have said before me (I wish I read these before ordering). My order was sent back to the sender by Royal Mail. I've emailed them 3 times regarding my order and asked for a refund. I haven't had a single response. AVOID OR RISK LOSING YOUR MONEY.

January 13, 2025
Unprompted review
Rated 1 out of 5 stars

AVOID AT ALL COSTS.. .. SCAMMERS!

Dreadful company … AVOID AT ALL COSTS. They are scammers and will take your money and not deliver. I have tried to email them but my emails are being returned saying that their in box is full.

January 28, 2025
Unprompted review

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