Looks like this company is in financial trouble. Took my money in early December -still no product delivered (2 months later) and now I read in newspaper they are in receivership. Very disappoint... See more
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See what reviewers are saying
We bought wool duvet inners about six years ago for all of our family's beds and loved it. With an asthmatic child bedding was important in keeping him healthy. When we needed to buy new duvets we d... See more
The service was prompt and efficient. Order placed Thursday PM, order received the following Monday AM. Would recommend this company to friends. Beautiful wool duvet made in New Zealand.
These beds are great we have 5 of them all around the place for our cats and dogs. We have had two orders arrive where one of the buttons had fallen out of the fabric on the bed covers and were loos... See more
Company details
Information provided by various external sources
Home of the famous Original Lavender Pillow and Wool bedding including New Zealand made duvets and pillows made from 100% NZ Lambswool and Alpaca.
Contact info
4.4
Excellent
192 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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They are in receivership
They are in receivership. They have promised ne a refund on undelivered item ordered Dec 2018. I have my fingers crossed I get my money back very soon.
February 14, 2019
Unprompted review
Financial difficulties?
Looks like this company is in financial trouble. Took my money in early December -still no product delivered (2 months later) and now I read in newspaper they are in receivership.
Very disappointed with the deception and excuses I've been told about the delays and then promises of delivery which have never materialised. (as recently as 28 Jan).
Had purchased from them before and been happy with product.
February 7, 2019
Unprompted review
I wont be purchasing again
Very very slow delivery (two months) when asked about cancelation, refund was going to take several weeks and they were borderline rude about it
Product was not as advertised.
I wont be purchasing again
February 4, 2019
Unprompted review
Unbelievable value for money and…
Unbelievable value for money and delivery service is exceptional.
January 24, 2019
Unprompted review
The service I received was prompt and…
The service was prompt and efficient. Order placed Thursday PM, order received the following Monday AM. Would recommend this company to friends. Beautiful wool duvet made in New Zealand.
January 24, 2019
Unprompted review
Perfect gift for my parents in Japan
We recenty bought a Wanaka for ourselves + really like it. As we were headed to Japan to visit my family, we got 2 singles for my parents as gifts - they're loving them!
January 3, 2019
Unprompted review
Pet bed cover
Have been waiting for ages on this cover to become available but now that they were available im very pleased with it
December 27, 2018
Unprompted review
Wrong item sent
Wrong item sent - business closed for xmas so unable to get the right one sent.
December 27, 2018
Unprompted review
Great service
Great service. Keeps you updated on progress of order, and didnt take long for me to receive my order.
December 26, 2018
Unprompted review
Great Quality
Great Quality, and fast shipping to California THANKS,
December 21, 2018
Unprompted review
Haven't opened it yet but the product…
Haven't opened it yet but the product was an excellent price and excellent delivery time.
December 21, 2018
Unprompted review
Brilliant products and customer service…
Brilliant products and customer service - I would recommend Ellis Fibre to anyone - Thank you
December 21, 2018
Unprompted review
Fast delivery, fantastic product
Fast delivery, fantastic product, love the pillow so much I've bought another one.
December 19, 2018
Unprompted review
all dealings and products have been…
all dealings and products have been everything I expected. purchases have been received quickly. would recommend their products without question.
December 19, 2018
Unprompted review
We ordered a second x large dog bed…
We ordered a second x large dog bed combo for our old dog Toby and have placed this in our bedroom he also has one in front of the fire, great being able to take the covers off to wash them, we have 3 covers and Toby loves his beds
December 14, 2018
Unprompted review
Dog bed and cover
Fast delivery, good product, nice price, great communication, what more could you ask for. Cheers
December 14, 2018
Unprompted review
Love the alpaca duvet
Love the alpaca duvet! worth the 3 weeks' wait. It is not heavy but warm and comfortable without any unpleasant ordour.
December 12, 2018
Unprompted review
Well....
Well..... I'm about to go order more so that should tell you something 😁😁😁😁
December 6, 2018
Unprompted review
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