Embrace Financial Services Reviews 

Angela is a lovely lady who made our dream house become a reality! Highly recommend her she is very knowledgeable and such a genuine person who just wants to help you get the best possible results

Second time using Angela and will continue to do so! Again thank you for everything

Very knowledgeable, helpful and professional. Made the process smooth and easy as possible.

We had a wonderful experience with Embrace. Louise Burrows was very helpful and kind. She kept us up to date the whole way through. Highly recommend

Philip was so helpful with everything. It was our first time getting our house so we had no clue. He was so kind and nice even when I kept asking to explain stuff again and again. 10/10 recommended!!!

Louise was fantastic at going through protection options for us when we renewed our mortgage. She found us a much better package with a better level of cover to suit our family needs at a price that suited us. Excellent communication throughout. Thank you Louise.

We had a terrible experience with Embrace. Our 5 year deal was due to end and we needed to remortgage. We delt with Matthew. At first it was positive saying we would be able to remortgage and clear existing debts. After two months of calling and emailing for updates, Matthew responded informing us that he could not find a well known high street lender that we could remortgage with, that we would have to look at more obscure lenders. Another week passed with no contact. We recieved a phone from Richard and we informed him of the limited contact and updates. Richard advised that he would message Matthew and someone would be in contact. Weeks went by and we had lost all trust that Embrace could help so chose to find another company. A week later we had an initial fact finding appointment and in the days after a mortgage in principle with a well known high street lender covering all existing debts. We would not recommend this company to anyone. Leaving customers worried without any answers. No alternatives offered. Shocking customer service.

I am a first time buyer, and I had the pleasure of working with Lois to secure my mortgage. When I say “working with” what I really mean is I sent Lois what paperwork she needed and then I sat back and let her work her magic. Lois is incredible and she made this whole process extremely easy. I didn’t once feel stressed, as Lois handled EVERYTHING. She explained everything clearly, and sought the best rate for my circumstances. I am so, so thankful to her for such an easy journey. I will be sticking with her for as long as I have a mortgage, that’s for sure! Thanks so much Lois!

Shazia Lindo was amazing during our mortage process. She was recommended from my husbands manager and we definitely made the right choice using her. From our first communication up till us receiving our mortage offer her communication was excellent and she always kept us updated as best as she could. Thank you for everything Shazia! Will definitely be using her again when we are due to remortgage :)

Embrace Financial Services and its team of professionals have been great blessing. They are very experienced and supportive to us all through the process. They made the process of mortgage application to the approval so easy for us first time buyer.

Jack Browne was my Broker for my first time purchase, and I couldnt give high enough praise, this was all very scary for me doing it for the first time but he made it very calming throughout. Everything I asked was answered in next to no time, probably questions he didnt even have to answer just to settle my worries. Helped right from the get go with recommendations with buying. To right to end with my completion.
100% Recommend for everyone and anyone

Our advisor was Allysan she was friendly efficient and very helpful. Everything was explained really well and she helped make a stressful process much easier. We would highly recommend.

My partner and I relocated from the south of England to Carlisle as first time buyers. We got in touch with Embrace Financial Services where we have been assisted with care and competence from both Alex Hoodless and Aimee Kingdon throughout our mortgage application. Nothing has ever been too much trouble for the team. All queries were answered in a timely and thorough manner with warmth and clarity, which is much needed when purchasing a house and having no idea how the process works. I highly recommend this company and especially these ladies. A special thanks to you both! :)

Buying a new home for the second time and again using EFS. As always they deliver a high quality and consumer centric experience. Louise Burrows was amazing and helpful in getting us the best cover. Highly recomend using EFS

I had an excellent experience with Hardip Lota when purchasing my first property. I was very new to the process and didn't know what it involved, but Hardip was friendly, patient and couldn't have been more helpful throughout the entire process. I am very grateful to have had Hardip with me along the journey, because he was always there for me to ask questions if needed and was very prompt at responding. Would highly recommend both Embrace Financial Services and Hardip, in particular.

Second time working with Embrace for a mortgage and Lee D always we stellar. Always handled everything without prompting and ensured we explored all the best options, even fine tuning deposits etc for the best deal.

Lee it wouldn't have been possible without all your work!

I would absolutely recommend Embrace especially in NI!

The best services! Highly recommended!

thank you to Anais for reviewing and arranging our insurance cover, and promptly resolving a payment issue.

Ray Lang was brilliant. As first time buyers we were a little clueless on the process. Ray took the time to understand our situation and what we were looking for. He was incredibly helpful in finding us our mortgage provider and checked in regularly to see how the process was going. He also helped us get a better rate once we'd offered on the house. Recommended!

Well presented my inquiry,very clear and loud

Allysan Nixon (with the assistance of Kennedy Batho) were amazing, through the initial conversation to find the right deal for me all the way through to the end, kept me informed, prompt responses to questions during stressful times.
Allysan helped me throughout 3 failed purchases, advising and discussing options. Once we found our final property which required fast action to secure, Allysan was quick to respond and get everything sorted ASAP. During the most stressful time of my life, I never once had to worry about the mortgage side of it all as I knew it was in the best hands
Thank you again!