Emerald Finance Reviews 

I've used Emerald Finance for several years now and have always been impressed at the level of service. This year they have dealt with my residential mortgage, a buy to let mortgage, life insurance and a critical illness policy and I always trust them to find the best deal on the market at the time. I would highly recommend them!

The whole team have been brilliant and really friendly from the day I walked in with great communication throughout the process. Matt has been fantastic at finding a solution for my mortgage and made something I thought would be complicated a really easy process for me.

Emerald Finance are always very professional, efficient and knowledgeable. They have been advising us and helping us with various processes for many years and strive to ensure we get as good a deal as possible. We have no hesitation in recommending them.

Top team and Problem Solvers
I can't praise Emerald Finance enough. We've used them for our initial mortgage and the following 3 remortgages. They helped us always. Our circumstances changes (living abroad) and they managed to find a Lender that fitted our needs.

The team goes the extra mile to make sure that the completion goes easy.
Highly recommended.

Exceptional and friendly service who went out of their way to secure savings for us on our mortgage payments. Matt, Callum and Lorna have all been superb across the full process

My overall experience with Emerald Finance has been amazing! Last year I started to lose hope getting on the ladder as a single first time buyer, but my friend recommended Matt to me and he was able to find a lender that met my desired budget. From my offer being accepted to receiving the keys in just 5 weeks, the team at Emerald Finance were very fast and communication was great. Everyone was friendly and easy to talk to. I highly recommend Emerald Finance to anyone! Huge thank you to Matt, Callum, Lorna & Alex for everything!

I had a great experience working with Matt and the team. Their support and guidance whilst buying my first buy to let property was invaluable.

We had a really good experience and Matt was all good with everything we asked
looking forward to closure
thanks all Geoff Janet smith

Everything was clearly and thoroughly explained to us, so we were confident in our decision making.
Admin was great, calls, emails and messages were responded to promptly.
Everyone was friendly and professional.

The friendly staff made us feel confident and assured during the whole process, answering any questions we had.

I've been working with Emerald Finance (business-to-business) for quite some time now, as they use our innovative software to effectively monitor ever-changing mortgage rates between application and completion for their clients.

There is no regulatory requirement for them to do this, which speaks volumes about the integrity of this mortgage firm - who have chosen to go over and above to deliver the best outcomes for their clients.

The staff at Emerald Finance were, without exception, professional and efficient whilst at the same time being very friendly and approachable. I was kept updated on progress throughout the process, which ran very smoothly. It was great to have such a stress free experience and I would definitely use Emerald Finance again should the need for their knowledge and expertise arise.

Very professional from start to finish, communication is brilliant always get a call with new information, a new lower rate came in before we completed and they were on it complete profesionalism,

Emerald found the mortgage we needed originally and have helped us with 2 upgrades since. They have been friendly, helpful and very efficient throughout. They have taken the uncertainty out of the process, so important with such a big financial commitment.

Excellent service and communication from start to end. Very friendly and helpful team. We couldn’t have asked for better service. Thank you Matt, Callum, Alex and Lorna. Amazing service! 😊

Matt and Lorna have been so ‘on the ball’ and extremely helpful. We have received our Lifetime Mortgage offer and they have guided us through very well. Would totally recommend.

It was very quick and easy to redo out mortgage we will definitely use them again

What an amazing experience making the whole remortgage experience totally painless. I was kept updated throughout with emails, phone calls and texts. When the rate reduced I was contacted to see if I wanted the new lower rate and Emerald did the rest. In fact this happened more than once! Never to much trouble. Overall a fantastic service and great advice given when it could have been a very stressful and expensive time considering I’m trying to sort out a subsidence claim at the same time. I would thoroughly recommend. Thank you so much!

Callum and Matt were extremely helpful. Providing plenty of advice, guidance and updates throughout the mortgage process.
From the initial call talking through our options, with no rush or pressure, to keeping us up to date with the changing rates, through to final completion was effortless!
Thanks for all your help!

Very easy to deal with - making the process less complicated - and always available on the phone if needed. Very good at giving updates.