Emerald Finance Reviews 

107
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Matt Piper has been handling my remortgages for years and really has given me sound advice and an incredible service every time . Jen and Fran have also helped with my latest remortgage and made sure... See more

Rated 5 out of 5 stars

We recently remortgaged with the help of Jenn and Matt at Emerald Finance.The experience couldn't have been smoother. They reviewed our current deal, searched the whole market, and found us a signific... See more

Company replied

Rated 5 out of 5 stars

Can't sing their praises enough! Callum and Matt have handled our joint application with ease, despite it not being straightforward. They made our lives so much easier, were great at communicating... See more

Company replied

Rated 5 out of 5 stars

Callum and Matt were extremely helpful. Providing plenty of advice, guidance and updates throughout the mortgage process. From the initial call talking through our options, with no rush or pressure... See more

Company replied

Company details

  1. Mortgage Broker
  2. Financial Consultant
  3. Insurance Broker

Written by the company

Emerald Finance Ltd is a Worthing based firm of independent mortgage, insurance and equity release advisers, providing whole-of-market advice to clients across Sussex and the South Coast. FCA regulated, our advisers help homebuyers, homeowners and retirees secure the right mortgage, protection and later-life lending solutions.


Contact info

4.8

Excellent

TrustScore 5 out of 5

107 reviews

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4.8

All reviews

(107)

14 reviews in the last 12 months

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Rated 5 out of 5 stars

Emerald finance were fantastic and…

Emerald finance were fantastic and really helpful and they allowed us to find the best rate possible for our mortgage renewal

Would throughly recommend them

June 16, 2023
Unprompted review
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Reply from Emerald Finance

Hi David, we appreciate your positive feedback and hope we can assist again in the future.

Rated 5 out of 5 stars

Great service from start to end

Great service from start to end when taking me through my remortgage. Highly recommend!

April 11, 2023
Unprompted review
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Reply from Emerald Finance

Thank you so much James. We are more than happy to help and look forward to assisting you again in the future.

Rated 5 out of 5 stars

Thank you…

Both Matt and Helen put our minds at rest over our remortgage, everything went very smoothly and we were kept informed at every step.

April 24, 2023
Unprompted review
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Reply from Emerald Finance

Appreciate your feedback Janet! Thank you.

Rated 5 out of 5 stars

First Class Service

Just a few words, to say how impressed I've been with the staff and the service provided by Emerald Finance during my remortgage.
Totally seamless process, and would definitely recommend to others.

April 3, 2023
Unprompted review
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Reply from Emerald Finance

Hi Paul, lovely to hear from you. So pleased we met with your expectations and assisted with your remortgage. The Emerald Team.

Rated 5 out of 5 stars

Couldn’t recommended these guys highly…

Couldn’t recommended these guys highly enough. From the initial contact to completion of my remortgage the service was outstanding. They sourced the best rate on the market and took care of everything for me. Straight forward and a smooth process. Will defo be using again.

April 6, 2023
Unprompted review
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Reply from Emerald Finance

Hi Geraint, we pride ourselves on our customer service so it's good to hear from you. Thank you and look forward to working with you again in the future.

Rated 5 out of 5 stars

Just recently remortgaged with emerald…

Just recently remortgaged with emerald finance,brilliant service,totally helped in fitting the correct deal to your needs,thoroughly recommend them...👍👍

March 18, 2023
Unprompted review
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Reply from Emerald Finance

Hi Kevin, thank you for your great feedback. Happy help!

Rated 5 out of 5 stars

What can I say about the service

What can I say about the service, from start to finish, I was made to feel welcome and not just the same old, just another customer approach. Helped with everything with my remortgage, all the heavy lifting was carried out by them as I just relaxed and waited for the good news. Not a single thing went unchecked and to that I give my thanks and forever grateful that I chose Emerald. Thank you for the great service as always.

March 7, 2023
Unprompted review
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Reply from Emerald Finance

Hi Ryan, happy to have taken the load from you and look forward to assisting you again in the future! The Emerald Team.

Rated 5 out of 5 stars

Wonderful service

Wonderful service , I would recommend Emerald every time, knowledgeable, friendly & helpful , doesn’t get much better 5 Stars

March 1, 2023
Unprompted review
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Reply from Emerald Finance

Thank you for your comments Mark, always happy to help. The Emerald Team.

Rated 5 out of 5 stars

At the timeWe could not recommend Emerald Finance any more!e we were looking for a…

At the time we were looking for a mortgage and there were so many options but thankfully we found Emerald Finance.

The service and advice was absolutely brilliant, they found us the best rate which allowed us to purchase our dream house.

We couldn’t recommend Emerald Finance any more highly! 5 stars easy.

February 8, 2023
Unprompted review
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Reply from Emerald Finance

Hi Killian, we are pleased we helped you buy your new home and hope you are very happy there.

Rated 5 out of 5 stars

Remortgage

We have just completed our Remortgage with Emerald Finance & the whole process from start to finish was completely stress free! Due to the interest rate increase, we were very worried about how this would affect us financially considering we haven't had to review our mortgage for the last 5yrs. Emerald not only found us the best deal but each time the rates reduced they contacted us confirming they had secured a better deal for no extra money! We were definitely looked after! Thank you so much Emerald 100% recommend

March 15, 2023
Unprompted review
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Reply from Emerald Finance

Hi Stewart, glad to hear the process was stress free for you and the team looked after you throughout. Thank you for your comments.

Rated 5 out of 5 stars

Trust Emerald to deliver

With all the uncertainty and the Financial turmoil at present it was a breath of fresh air to deal with a Trustworthy reliable company that answered all our questions and dealt with the whole remortgage experience with all the information we needed to make an informed decision.
They explained everything we needed to know and would have no hesitation in choosing them again. Brilliant service

March 6, 2023
Unprompted review
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Reply from Emerald Finance

Thank you for your comments, David. We are very happy your remortgage experience was a pleasant one and look forward to assisting you again. The Emerald Team.

Rated 5 out of 5 stars

Mortgage renewal

Great service provided to help me renew my mortgage. Very informative & thorough to get me the best possible deal based on my circumstances. I'd highly recommend.

March 1, 2023
Unprompted review
Rated 5 out of 5 stars

Remortgage

Remortgaged with Emerald due to interest rates going up and out of total panic and stress emerald was able to reassure me that they would find a rate to reflect what I could afford fantastic job well done

February 27, 2023
Unprompted review
Rated 5 out of 5 stars

Couldn’t be happier with the service…

Couldn’t be happier with the service from start to finish. The rates were the best out of the companies I had looked into and the process was very straightforward thanks to the helpful advisors. I highly recommend this company if you’re looking for a remortgage.

March 1, 2023
Unprompted review
Rated 5 out of 5 stars

Remortgaged with Emerald

Remortgaged with Emerald. Not being too savvy about what is right and wrong was no issue with them as they guided me through and explained anything that didn't make sense. Would highly recommend and will most certainly go back when I need to once again. Thanks!

February 1, 2023
Unprompted review
Rated 5 out of 5 stars

5 Stars

We have just completed our Remortgage with Emerald Finance & the whole process from start to finish was completely stress free! Due to the interest rate increase, we were very worried about how this would affect us financially considering we haven't had to review our mortgage for the last 5yrs. Emerald not only found us the best deal but each time the rates reduced they contacted us confirming they had secured a better deal for no extra money! We were definitely looked after! Thank you so much Emerald!

March 1, 2023
Unprompted review
Rated 5 out of 5 stars

Outstanding service

Emerald Finance were fantastic at helping us secure a mortgage for our first home. Absolutely brilliant, helpful staff that go above and beyond. Thanks guys.

January 9, 2023
Unprompted review

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