Endesa Reviews 

Endesa give me excellent service in a friendly way.

I have a good advice to everyone who is from other part of Europe to avoid this company at any cost, this one the worst, no service no one speaks English or French, they make it so easy when you signing the contract but afterward you will be surprised, i visit there office in Benalmádena mybe a total of 7 times and most often you have to wait at least one hour if you are lucky and the problem never get solved.

Excellent service. Set up quickly. Absolutely no issues

We have been customers for over 30 years & am pleased to say that we have never had a problem with the service or the company.

Professional,

Desconcierto total en contratación y falta de resolucón en las reclamaciones provocadas por fallos de ENDESA

Very competitive plans, excellent customer support, i. e. Calle Algarve in Jerez dlF, good working app for smartphone.

You supply information in English. Offer great tariffs with easy to change help. Billing is concise with all the necessary information.

Appalling company

Excellent service

Excellente

Billing is easy to understand, I receive emails with special offers and ideas on how to save money on my bill, there are only 4 stars as I would like to receive emails in English as I'm still learning Spanish

I have not visited Spain this year. I have had a lot of communications from your company to which I am unable to comment. You seem to care for your customers, even very small ones like me . Thanks
Bernard

Never had any prolems keep up the good work

We have just had Endesa for less than a year for our holiday home in Spain. So far, we have had no negative experiences.
One of the reasons we chose Endesa is the fact that the bills can be paid by direct debit from a foreign account. So there is no need to open a Spanish account.

Sadly I have no other choice than to try and warn others via a review should you try and leave this company for another provider. I am currently being contacted between 2 and 3 times every day, morning and night for Endesa to try and 'win' me back, even though I no longer own the house they used to supply! I have tried numerous times to tell them I sold the house and to please remove my details from them system but they will not listen. I even rang customer services, held on for 15 minutes only to have the girl on the other end of the line hang up on me when she realised I just wanted my details removed. AARRRRGGGHHH SOOO frustrating!!! LEAVE ME ALONE ENDESA!!!

Práctica de Endesa: Cambiar las condiciones del precio del contrato unilateralmente haciendo una comunicación previa en la factura. Vamos con premeditación, alevosía y nocturnidad para que uno no se de cuenta y pueda seguir campando a sus anchas. Claro la la factura se la lee todo el mundo de arriba abajo porque no tiene otra cosa que hacer, es muy divertida y se espera importantes noticias para el cliente. Mejor reir que llorar. Pero una gran pena en que se ha convertido esta empresa.
Endesa's practice: Unilaterally changing the contract's price conditions by simply notifying the customer in the bill. They go about it with premeditation, malice, and under the cover of night so that no one notices and they can continue doing as they please. Of course, everyone reads the bill from top to bottom because they have nothing better to do—it's very entertaining and full of important news for the customer. Better to laugh than cry. But it's a real shame what this company has become.

Safe and reliable utilities provider

They are not solving any problem I had with my electrical supply, all the time the phone line is off and theres no way to reach customer service, at least up to this date 16/10/2025.

I will update it if the situation is solved!