All good, my only issue is my readings are always at least 3 days behind not showing on my account.

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See what reviewers are saying
As a housewife of Elegio stay at home most of time .I'm so contented with your service Everything is fine Thank you very for good service 👏
We have just had Endesa for less than a year for our holiday home in Spain. So far, we have had no negative experiences. One of the reasons we chose Endesa is the fact that the bills can be paid by d... See more
Terrible company. They ignore emails, refuse to help in online chat, and keep directing you to call instead — but when you do call, no one actually answers. On top of that, they add an unauthorized... See more
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Company details
About Endesa
Written by the company
Tenemos una solución para cada una de tus necesidades.
⚡ Energía con experiencia: somos una compañía especializada en electricidad desde hace más de 80 años y con conocimiento técnico para ofrecer un servicio sólido y fiable.
⚡ Tarifas de luz y gas a tu medida: encuentra con la ayuda de nuestros asesores expertos las ofertas que mejor se ajusten a tus necesidades y horarios.
⚡ Soluciones para tu hogar y tu empresa: climatización, aire acondicionado, instalación de paneles solares, autoconsumo y movilidad sostenible para coches eléctricos.
⚡ Siempre cerca de ti: contamos con una amplia red de oficinas y técnicos, combinando atención presencial y digital para adaptarnos a cada necesidad.
¡Acompáñanos!
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Contact info
Calle de la Ribera del Loira, 60, 28042, Madrid, Spain
- 800 76 09 09
- atencionalcliente@endesaonline.com
- www.endesa.com
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I lost 60€ credit fromm my bank…
My bank are giving me 60€ refund on each monthly electricity bill. Sadly you have billed for two different months during April so I lost our on 60€ credit from my bank.
Why can't you bill each month?
No problems at all
I feel my tariff price could be improved
Send messaes in English please
Please send your text messages un English as I can't understand what you are telling me.
Happy
Since the very beginning, you've been An excellent company to use. We feel very fortunate to have such a good contract for our needs. Billing is always clear and on time . Very happy customers. Thank you
Good service and good prices!
I am missing all information present in…
I am missing all information present in english when I have inserted my language to GB.
Bills too high going to change
Me cobran facturas de gas qe no son…
Me cobran facturas de gas qe no son correctas y tardan meses en solucionar el problema
I decreased my “potencia contratada”…
I decreased my “potencia contratada” and I find on my invoice that it came up again!!! It constitutes over 50% of my total bill!!!
Online billing and regular updates
Online billing and regular updates help me to understand my electricity use and the best way to keep my bills as low as possible.
Not a single employee on the phone…
Not a single employee on the phone speaks English.
I have been watching 3 years for 3…
I have been watching 3 years for 3 phase electricity. I have received a letter with the wrong address on it . I complained but nothing has happened. Horrible service
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