Banner for Energie Fitness - Bedford

Energie Fitness - Bedford Reviews 

129
TrustScore 3.5 out of 5

3.5

Harpur Centre, Basement Unit, MK40 1TS Bedford, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

I've been going to this gym for the past year and a half. All the staff members are lovely, they are always happy to help and provide great gym advice. The equipment is decent and they recently added... See more

Rated 5 out of 5 stars

JAN Hi it’s very good gym,all of main dumbbells are available from 2kg to 50 kg.it’s convience for me this is enough✌️.Very friendly staff and helpful.All facilities are tide and clean well done.Only... See more

Rated 5 out of 5 stars

I've been attending the classes in the morning and I'm very impressed. The service is always so pleasant—I feel welcomed every time I come in. The trainers are the absolute best! They're not only incr... See more

Company replied

Rated 1 out of 5 stars

This gym lets under aged children sign up to join their gym, and don’t tell them it’s a 12 contract, also if you pay for a personal Trainer and cancel 2 weeks that’s your fault and you can not resch... See more

Company replied


Company details

  1. Fitness and Nutrition Service
  2. Fitness Center
  3. Fitness class
  4. Gym
  5. Personal Trainer

Written by the company

A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.

READY WHEN YOU ARE

Written by the company

We'd love you to join us!
All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.

The energie fitness promise

Our promise to our members...

We are here to wow you: We are on a mission to amaze and delight you We play: Energie by name and energie by nature – we will make you sweat and smile A place for you: You don’t just join our gym you join our family! We’ve got your back: Your experience delivered on your terms It's personal: We believe in you and your personal victory when you win we win!

Contact info

  • Harpur Centre, Basement Unit, MK40 1TS, Bedford, United Kingdom

3.5

Average

TrustScore 3.5 out of 5

129 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.5

All reviews

(129)

592 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Nice structure but most of all nice people

The stuff was extremely helpful and present, always greeting me with a smile and giving tips.
The structure is clean and extremely organised following the current dispositions. The use of the app to book visits makes it easier a safer.

November 6, 2020
Energie Fitness - Bedford logo

Reply from Energie Fitness - Bedford

Hi Lucrezia,

Thanks for your kind words – you’ve made our day! We’re thrilled that you enjoyed our classes. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience.

Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.

Best wishes,

énergie Fitness Central Team

Rated 5 out of 5 stars

I like the way you are guys clean and…

I like the way you are guys clean and supportive and motivated people also the gym is very helpful for the first time I like the way you do it and I love it

October 31, 2020
Energie Fitness - Bedford logo

Reply from Energie Fitness - Bedford

Hi John,

Thanks for your kind words – you’ve made our day! We’re thrilled that you enjoyed our classes. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience.

Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.

Best wishes,

énergie Fitness Central Team

Rated 4 out of 5 stars

I would have given Five stars if they…

I would have given five stars if they had kettlebells.

October 30, 2020
Energie Fitness - Bedford logo

Reply from Energie Fitness - Bedford

Hi TF,

Thanks ever so much for leaving your kind words, it's what drives us to continue to deliver a brilliant health and fitness experience.

It's great to hear that our staff members are providing the top-notch service we aim to provide to every member that walks through our doors. It's sounds as if we're a couple steps of being perfect so please feel free to run any suggestions by a member of staff and they will be more than happy to listen.

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

Friendly, and Safe Gym

With temperatures and precipitations beginning to fall, the call of outdoor exercise waning, what better than to workout in a new indoor safe friendly gym in the heart of Bedford. Why not give it the once over when shopping or meeting friends in the Harpur Centre?

October 30, 2020
Energie Fitness - Bedford logo

Reply from Energie Fitness - Bedford

Hi there,

Thank you for taking the time to review us. We’re thrilled to hear that you had a great experience with us at énergie Fitness.

Our instructors are continually improving and innovating their classes and keeping track of the best new gym equipment on the market so please come back and check us out again soon to see what’s new!

Thanks again – we appreciate it!

Have a great day!

énergie Fitness Central Team

Rated 5 out of 5 stars

Really good gym!

October 30, 2020
Energie Fitness - Bedford logo

Reply from Energie Fitness - Bedford

Hi Wiktoria,

Thanks for your kind words – you’ve made our day! We’re thrilled that you enjoyed our classes. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience.

Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.

Best wishes,

énergie Fitness Central Team

Rated 5 out of 5 stars

Good location

Good location, new gym and equipment,good time

October 30, 2020
Energie Fitness - Bedford logo

Reply from Energie Fitness - Bedford

Hi there,

Thanks for your kind words – you’ve made our day! We’re thrilled that you enjoyed using our gym. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience.

Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.

Best wishes,

énergie Fitness Central Team

Rated 5 out of 5 stars
Energie Fitness - Bedford logo

Reply from Energie Fitness - Bedford

Hi Jamie,

Thanks for your kind words – you’ve made our day! We’re thrilled that you enjoyed our classes. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience.

Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.

Best wishes,

énergie Fitness Central Team

Rated 5 out of 5 stars
Energie Fitness - Bedford logo

Reply from Energie Fitness - Bedford

Hi Jason,

Thanks for your kind words – you’ve made our day! We’re thrilled that you enjoyed using our gym. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience.

Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.

Best wishes,

énergie Fitness Central Team

Rated 4 out of 5 stars

I like the gym, but it can be a better gym

I do like the gym, The staff is friendly and the place is nice. I think they could vary more in the songs, because these are unmotivating and are always the same. Initially they told that there would always be someone in the gym for any questions, but at the moment I do not see anyone, and when I see are PTs Or the reception staff. I think over time they could put more mirrors and more gym tools in. And we're in a gym, which is synonymous with energy... So a little more energy from the staff would be nice.

October 4, 2020
Unprompted review
Energie Fitness - Bedford logo

Reply from Energie Fitness - Bedford

Hi Andreia,

Wow – thanks for your kind comments! We are so happy that our gym was everything you hoped it would be and that you are enjoying your énergie Fitness experience

Our instructors are passionate about helping you achieve your fitness goals and they thrive on happy members so I’ll pass your feedback on to them. Our aim is to inspire you with #positiveénergie and it’s amazing that we made it happen for you.

If you have any suggestions for improvement, please run it by a member of staff and they will be more than happy to listen.

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

Really enjoying being a member at…

Really enjoying being a member at Energie Bedford. Great facilities, helpful staff and a reasonable monthly price!

October 3, 2020
Unprompted review
Energie Fitness - Bedford logo

Reply from Energie Fitness - Bedford

Hi Melany,

Thank you for taking the time to review us. We’re thrilled to hear that you had a great experience with us at énergie Fitness.

Our instructors are continually improving and innovating their classes and keeping track of the best new gym equipment on the market so please come back and check us out again soon to see what’s new!

Thanks again – we appreciate it!

Have a great day!

énergie Fitness Central Team

Rated 5 out of 5 stars

Excellent service.

The gym is great.
The staff are very friendly and helpful.
They are willing to help and show you how to use the equipment and how many reps etc.
I have been a few times now and I'm already seeing a difference in my body and fitness.
Thank you to the Bedford team!!

October 3, 2020
Unprompted review
Energie Fitness - Bedford logo

Reply from Energie Fitness - Bedford

Hi Emma,

Thanks ever so much for taking the time to leave us feedback.

By the sounds of it you've loved your énergie Fitness experience so far. Our team members love to hear positive feedback from our valued members, it's what drives to go that extra mile for you! Our trainers are always working hard to deliver an experience that motivates you to achieve your fitness goals. We hope to see you in the gym again soon.

Best wishes,

énergie Fitness Central Team

Rated 5 out of 5 stars

Saff very informative with explanations…

Saff very informative with explanations when you join. Explained how all equipment works very well. Staff fantastic,nothing to much trouble for them. Always smiling. Being a first time member of any gym they helped me feel relaxed and reassured. Thank you guys at the bedford one for the really friendly approach and great customer service xx well done xx

October 3, 2020
Unprompted review
Energie Fitness - Bedford logo

Reply from Energie Fitness - Bedford

Hi Wendy,

I hope you're well.

Thank you for the glowing review and for taking the time to share your feedback with us.

We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.

Have a great day,

énergie Fitness Central Team

Rated 5 out of 5 stars

Great staff so helpful and lovely!

October 2, 2020
Unprompted review
Energie Fitness - Bedford logo

Reply from Energie Fitness - Bedford

Hi Kye,

Thanks for your kind words – you’ve made our day! We’re thrilled that you enjoyed the gym and that are team members are delivering the stellar service we aim to provide to every member. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience.

Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.

Best wishes,

énergie Fitness Central Team

Rated 5 out of 5 stars

Helpful and strong team

October 2, 2020
Unprompted review
Energie Fitness - Bedford logo

Reply from Energie Fitness - Bedford

Hi Luca,

Thank you for taking the time to review us. We’re thrilled to hear that you had a great experience with us at énergie Fitness.

Our instructors are continually improving and innovating their classes and keeping track of the best new gym equipment on the market so please come back and check us out again soon to see what’s new!

Thanks again – we appreciate it!

Have a great day!

énergie Fitness Central Team

Rated 5 out of 5 stars

Friendly and professional staff

Friendly and professional staff, great equipment and very clean.

October 2, 2020
Unprompted review
Energie Fitness - Bedford logo

Reply from Energie Fitness - Bedford

Hi Steve,

Thanks for your kind words – you’ve made our day! We’re thrilled that you enjoyed our classes. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience.

Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.

Best wishes,

énergie Fitness Central Team

Rated 5 out of 5 stars

Would recommend to anyone

The staff are friendly and make you feel welcome. Being a smaller gym it's made me feel more confident to want to go as its not overly busy so I can access all I need without feeling like I am over looked.

Would recommend this gym to anyone who's not a gym addict and finds bigger gyms intimderdating

October 2, 2020
Unprompted review
Energie Fitness - Bedford logo

Reply from Energie Fitness - Bedford

Hi Sarah,

Thank you for taking the time to review us. We’re thrilled to hear that you had a great experience with us at énergie Fitness.

Our instructors are continually improving and innovating their classes and keeping track of the best new gym equipment on the market so please come back and check us out again soon to see what’s new!

Thanks again – we appreciate it!

Have a great day!

énergie Fitness Central Team

Rated 5 out of 5 stars

I have found energie Fitness the best…

I have found energie Fitness the best gym I have been using and the atmosphere there is outstanding it's very clean not to packed with bare people and don't have to wait longer by to use equipments the staff are very helpful and so professional in wot they do I could not be more happy with my new gym and it's perfect location from where I live

October 2, 2020
Unprompted review
Energie Fitness - Bedford logo

Reply from Energie Fitness - Bedford

Hi there,

I hope you're well.

Your positive feedback is very much appreciated by all of us here at énergie Fitness, it's what drives us to keep delivering amazing service so you can reach your fitness goals. We hope to see you again soon!

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

Since I have joined i am really…

Since I have joined i am really enjoying going to the gym I joined a gym before energie fitness was even considering opening up in the Harpur Centre i only went once but I am so motivated now to go i can't wait till my shift finishes and the staff and management are brilliant always there to help so glad you opened up in the place I work in

October 2, 2020
Unprompted review
Energie Fitness - Bedford logo

Reply from Energie Fitness - Bedford

Hi Zakir,

Thanks for your kind words – you’ve made our day! We’re thrilled that you enjoyed our classes. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience.

Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.

Best wishes,

énergie Fitness Central Team

Rated 5 out of 5 stars

Energie Fitness Bedford I had to…

Energie Fitness Bedford I had to cancel my gym because of impending knee surgery.Very kind and helpful staff,modern and clean equipment. A super nice atmosphere. I'm really looking forward to join again as soon as I'm able to do so.
Thank you so much Suzanne Stott Bedford

September 26, 2020
Unprompted review
Energie Fitness - Bedford logo

Reply from Energie Fitness - Bedford

Hi Suzanne,

Thank you for taking the time to review us. We’re thrilled to hear that you had a great experience with us at énergie Fitness.

Our instructors are continually improving and innovating their classes and keeping track of the best new gym equipment on the market so please come back and check us out again soon to see what’s new!

Thanks again – we appreciate it!

Have a great day!

énergie Fitness Central Team

Rated 5 out of 5 stars

Fantastic energetic gym brand that…

Fantastic energetic gym brand that really have taken all measures possible to make members feel safe and well during these uncertain times.

Staff and members are always seen adhering to covid safety measures.

September 25, 2020
Unprompted review
Energie Fitness - Bedford logo

Reply from Energie Fitness - Bedford

Hi Lee,

I hope you're well.

Thank you for the glowing review and for taking the time to share your feedback with us. We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.

Best wishes,

énergie Fitness Central Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look