Does the job, affordable memberships. Could do with more classes in the evenings/weekends, I currently pay for the more expensive membership to get classes but don’t get the opportunity to go to class... See more
Location
Switch locationUnit 7, St. George Centre, CT1 1UL Canterbury, GB
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See what reviewers are saying
I really like this gym. It's very clean, tidy, and organised. Staff are very friendly and helpful. The gym has all the equipment I need for a good workout. It's also a good price and won't break the b... See more
I like the informal atmosphere and simplicity of the gym. Staff are welcoming and attentive. Changing and toilet/shower area always clean and tidy.Equipment is straightforward and no-nonsense, geared... See more
I recently joined the Energie gym in Canterbury after a recommendation from a friend to try it out. The staff were very helpful, with one in particular taking time to show me the machines and equipmen... See more
Company details
Written by the company
A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.
READY WHEN YOU ARE
Written by the company
- We'd love you to join us!
- All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.
The energie fitness promise
Our promise to our members...
We are here to wow you: We are on a mission to amaze and delight you
We play: Energie by name and energie by nature – we will make you sweat and smile
A place for you: You don’t just join our gym you join our family!
We’ve got your back: Your experience delivered on your terms
It's personal: We believe in you and your personal victory when you win we win!
Contact info
Unit 7, St. George Centre, CT1 1UL, Canterbury, United Kingdom
3.4
Average
110 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 2 weeks
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Reply from Energie Fitness - Canterbury
Hey Danila,
I hope you're well.
We're glad to hear that there are some areas of the gym you really like, however, we certainly understand there are some things we can improve on to make your experience even better. We want to deliver the perfect fitness experience to all our members and we will certainly try to achieve this in the near future using the feedback above.
Thanks for taking the time to leave a review, it is always appreciated.
Have a great day,
énergie Fitnes Central Team
Very welcoming
Very welcoming, friendly, helpful staff, affordable membership and lots of options for workouts.
Thomas was gave me an induction that was really clear and helped me feel at ease in the gym!
It might be useful to know that if you want a locker brings your own padlock!
Website and app are a bit tricky to use.
November 22, 2022
Lunch time training
I try to go to the gym during my lunch, 3 times a week. I only get to train for 40 mins at a time. This gym is ideal for the money and there is a lot of equipment to use too. It's especially ideal if you are doing weight training although there are a lot of cardio machines to use!
Only downside is that the showers are freezing; however although I use the shower each visit, I have never seen another person use it and therefore with the rising price of electricity/gas, I can understand why you would not pay for hot water!
November 22, 2022
A very friendly place
A very friendly place and would strongly recommend it to all who are willing to up their fitness level
July 30, 2022
Reply from Energie Fitness - Canterbury
Hi Rami,
Thanks ever so much for leaving your kind words, it's what drives us to continue to deliver a brilliant health and fitness experience.
It's great to hear that our staff members are providing the top-notch service we aim to provide to every member that walks through our doors. It's sounds as if we're a couple steps of being perfect so please feel free to run any suggestions by a member of staff and they will be more than happy to listen.
Thanks again,
énergie Fitness Central Team
Easy to get into, hard to get out of!
It's so easy to get into Energie Fitness. Walk through the door, register, pay and get to work! But try the reverse! You can't cancel your membership at the gym, you must request cancellation by e-mail, you will not hear back, your request will be ignored, and EF will continue to charge you! Prepare to burn some calories (and cash) dealing with this!
March 11, 2022
Unprompted review
Reply from Energie Fitness - Canterbury
Hey K Sedki,
I hope you're well.
We at énergie Fitness are very sorry to hear of your frustrations regarding our cancellation process. Please note the best way to cancel your membership is through our members area here: https://members.energiefitness.com/ . Head to My Account > Cancel Membership and thenfollow the instructions.
Thank you for taking the time to leave a review, we really appreciate it.
Best wishes,
énergie Fitness Central Team
Good environment to work out in
Good environment to work out in, only thing to improve on is to please buy spotify premium for the speakers 😭
January 28, 2022
Reply from Energie Fitness - Canterbury
Hi Eden,
Thank you for taking the time to review us. We’re thrilled to hear that you had a great experience with us at énergie Fitness.
Our instructors are continually improving and innovating their classes and keeping track of the best new gym equipment on the market so please come back and check us out again soon to see what’s new!
Thanks again – we appreciate it!
Have a great day!
énergie Fitness Central Team
Lovely staff and such a nice enviroment…
Lovely staff and such a nice enviroment :) was really scared to join a gym as a bigger person but everyone has been so nice so far :)
January 15, 2022
Good for people who just want to workout
Some of the equipment is slightly old so is rusty and loud but overall vibe is good.
December 10, 2021
Reply from Energie Fitness - Canterbury
Hi India,
Thanks for your kind words – you’ve made our day! We’re thrilled that you have been enjoying our gym so far. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience. It seems we're a few steps for us to be perfect, but we will try our hardest to close that gap soon.
Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.
Best wishes,
énergie Fitness Central Team
Really friend staff
Really friend staff, relatively quiet early morning & lunch.
Love it
December 3, 2021
Amazing ⭐️⭐️⭐️⭐️⭐️The staff are always really helpful…
The staff are always really helpful answering my questions and encouraging me to push myself. Theone’s classes are killers but I always feel motivated and like I have achieved something by the end.
December 3, 2021
Excellent service 👍
November 29, 2021
Could be improved
It’s a good gym, Artem, Michaela and Richard are very helpful and polite the gym equipment takes ages to be fixed and there is a lack of carabiners on the cable machines but overall a great place to workout.
November 12, 2021
Reply from Energie Fitness - Canterbury
Hey Joe,
I hope you're well.
I am very sorry to hear that we have fallen short on the high standards you expect from us and we expect of ourselves. We want to deliver an amazing customer experience to every single one of our members that walk through our gym doors, it seems we have let you down on this occasion and for that we sincerely apologise and we will try to do better. Please speak to a member of staff and they will be more than happy to address any issues or queries you may have.
Thank you for taking the time to leave a review, we appreciate all feedback.
Best wishes,
énergie Fitness Central Team
Really friendly staff
Really friendly staff, Great environment, diverse equipment. Gave us a free induction, best student gym.
November 12, 2021
Reply from Energie Fitness - Canterbury
Hi Oliver,
Thank for leaving us feedback, your kind words mean so much to us and we sincerely hope we can continue to deliver a top-notch service. We're always looking to improve so if you have any suggestions please speak to a member of staff.
Thanks again,
énergie Fitness Central Team
Love it
Love it! Good equipment, friendly staff and members and good space. I feel comfortable there.
September 17, 2021
Very nice
Very nice, clean, all the equipment you would want and helpful and happy staff.
August 13, 2021
Reply from Energie Fitness - Canterbury
Hi Harrison,
Really appreciate you taking the time to leave such positive feedback for us, it's great to hear what our members think. We hope we can continue to deliver a stellar service and to see you in the gym again soon.
Thanks again,
énergie Fitness Central Team
Amazing value for money.
Brilliant gym with all the equipment and resources you need. Good atmosphere and friendly and helpful staff. Brilliant value for the price!
July 30, 2021
Reply from Energie Fitness - Canterbury
Hi gmbrand,
Wow! Thank you so much for leaving such positive feedback for us. Our team members love to hear when they've done a great job, it's what drives them to keep on delivering a great service.
Thanks again for leaving a review, it's really important to us to hear what our members think.
Have a great day,
énergie Fitness Central Team
If you want results from a gym...
I have never had such detailed, tailored support at a gym as I got at Energie. I really can't praise the quality of the staff enough. The improvement in the areas that I was specifically targeting is incredible and this is because I am confident about exactly how to precisely do every exercise.
July 7, 2021
Unprompted review
Reply from Energie Fitness - Canterbury
Hi Lis,
I hope you're well.
Thank you for the glowing review and for taking the time to share your feedback with us. We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.
Best wishes,
énergie Fitness Central Team
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