Does the job, affordable memberships. Could do with more classes in the evenings/weekends, I currently pay for the more expensive membership to get classes but don’t get the opportunity to go to class... See more
Location
Switch locationUnit 7, St. George Centre, CT1 1UL Canterbury, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I really like this gym. It's very clean, tidy, and organised. Staff are very friendly and helpful. The gym has all the equipment I need for a good workout. It's also a good price and won't break the b... See more
I like the informal atmosphere and simplicity of the gym. Staff are welcoming and attentive. Changing and toilet/shower area always clean and tidy.Equipment is straightforward and no-nonsense, geared... See more
I recently joined the Energie gym in Canterbury after a recommendation from a friend to try it out. The staff were very helpful, with one in particular taking time to show me the machines and equipmen... See more
Company details
Written by the company
A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.
READY WHEN YOU ARE
Written by the company
- We'd love you to join us!
- All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.
The energie fitness promise
Our promise to our members...
We are here to wow you: We are on a mission to amaze and delight you
We play: Energie by name and energie by nature – we will make you sweat and smile
A place for you: You don’t just join our gym you join our family!
We’ve got your back: Your experience delivered on your terms
It's personal: We believe in you and your personal victory when you win we win!
Contact info
Unit 7, St. George Centre, CT1 1UL, Canterbury, United Kingdom
3.4
Average
110 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Energie Fitness - Canterbury
Hi Paul,
Wow – thanks for your kind comments! We are so happy that our gym was everything you hoped it would be and that you are enjoying your énergie Fitness experience.
Our instructors are passionate about helping you achieve your fitness goals and they thrive on happy members so I’ll pass your feedback on to them. Our aim is to inspire you with #positiveénergie and it’s amazing that we made it happen for you.
Please come back for more fun and fitness, right here where you belong!
Thanks again,
énergie Fitness Central Team
An easy to use
An easy to use, accessible gym, with friendly staff on hand to answer any questions.
May 28, 2021
Reply from Energie Fitness - Canterbury
Hi there,
I hope you're well.
Thank you for the glowing review and for taking the time to share your feedback with us. We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.
Best wishes,
énergie Fitness Central Team
Reply from Energie Fitness - Canterbury
Hey Ecem,
Thanks ever so much for your glowing review of our gym. Our team really appreciates all feedback from our valued members. We hope we can continue to deliver a top-notch service and to see you in the gym again soon!
Have a great day,
énergie Fitness Central Team
Good training equipment and atmosphere
Been going here a long time and it's a great gym and one of the only places with a hammer strength row machine which is worth signing up just for that. Hopefully no more covid closures coming.
May 7, 2021
Reply from Energie Fitness - Canterbury
Hi James,
I hope you're well.
Thank you for the glowing review and for taking the time to share your feedback with us. We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.
Best wishes,
énergie Fitness Central Team
Great socially distanced gym great stay…
Great socially distanced gym great stay and great selection of equipment.
April 23, 2021
Reply from Energie Fitness - Canterbury
Hey Stephen,
Thanks ever so much for your glowing review of our gym. Our team really appreciates all feedback from our valued members. We hope we can continue to deliver a top-notch service and to see you in the gym again soon!
Have a great day,
énergie Fitness Central Team
Absolutely love this place
Absolutely love this place. The staff are so friendly and helpful, unlike other places where the staff just sit back and pass the time. Rochelle has really helped me build my confidence in a gym and stay motivated. They staff have also been great in keeping things COVID safe. Couldn’t recommend more.
December 21, 2020
Unprompted review
Reply from Energie Fitness - Canterbury
Hi there,
Thank you for taking the time to review us. We’re thrilled to hear that you had a great experience with us at énergie Fitness.
Our instructors are continually improving and innovating their classes and keeping track of the best new gym equipment on the market so please come back and check us out again soon to see what’s new!
Thanks again – we appreciate it!
Have a great day!
énergie Fitness Central Team
It's a great way to let some steam off…
It's a great way to let some steam off after work, especially after a year like this. The satff are kind and helpful and are always ready to support everyone.
December 18, 2020
Reply from Energie Fitness - Canterbury
Hi Csili,
Thanks for your kind words – you’ve made our day! We’re thrilled that you enjoyed our classes. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience.
Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.
Best wishes,
énergie Fitness Central Team
Amazing!!!!
I have been attending this gym for a while now, even throughout this pandemic the standards and cleanliness has not changed a bit. Super impressed, the worker Charlie is the most friendly worker i’ve met, very kind, friendly and welcoming. Great job
October 22, 2020
Unprompted review
Reply from Energie Fitness - Canterbury
Hi Joe,
I hope you're well.
Thank you for the glowing review and for taking the time to share your feedback with us. We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.
Best wishes,
énergie Fitness Central Team
Such a friendly welcoming gym
Such a friendly welcoming gym. I've been going for a year now and loving every workout. The staff are great at explaining exercises and any questions I have. Really can't reccomend enough
October 22, 2020
Unprompted review
Reply from Energie Fitness - Canterbury
Hi there,
Thank you for taking the time to review us. We’re thrilled to hear that you had a great experience with us at énergie Fitness.
Our instructors are continually improving and innovating their classes and keeping track of the best new gym equipment on the market so please come back and check us out again soon to see what’s new!
Thanks again – we appreciate it!
Have a great day!
énergie Fitness Central Team
Truly Amazing!!
Truly Amazing!!! Im on my 3rd training session with Rochelle and im already noticing a difference in myself, thank you so much.
October 9, 2020
Unprompted review
Reply from Energie Fitness - Canterbury
Hi Neil,
Thank you for taking the time to review us. We’re thrilled to hear that you had a great experience with us at énergie Fitness.
Our instructors are continually improving and innovating their classes and keeping track of the best new gym equipment on the market so please come back and check us out again soon to see what’s new!
Thanks again – we appreciate it!
Have a great day!
énergie Fitness Central Team
Brilliant gym for all levels of fitness
There are quite a few gyms in Canterbury and I've probably tried most of them, but energie is definitely the best - particularly since lockdown. The gym is spotlessly clean and the staff are incredibly conscientious. The manager is a level 4 qualified PT and has been amazing, giving me advice and exercises to help me get fit despite my disability. Thoroughly recommend x
October 9, 2020
Unprompted review
Reply from Energie Fitness - Canterbury
Hi Liz,
I hope you're well.
Thank you for the glowing review and for taking the time to share your feedback with us. We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.
Best wishes,
énergie Fitness Central Team
Fantastic place, Rochelle for the win!
Fantastic place, great service, staff are always happy to help and you get welcomed when you turn up! Would 100% recommend especially training with Rochelle!
October 9, 2020
Unprompted review
Reply from Energie Fitness - Canterbury
Hi Aime,
Thanks for your kind words – you’ve made our day! We’re thrilled that you enjoyed our classes. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience.
Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.
Best wishes,
énergie Fitness Central Team
A friendly and well equipped gym
The gym has everything I need for a great workout. The staff are very helpful and pay attention to keeping it clean and safe to use.
September 25, 2020
Unprompted review
Reply from Energie Fitness - Canterbury
Hey Nige,
Thanks ever so much for your glowing review of our gym. Our team really appreciates all feedback from our valued members. We hope we can continue to deliver a top-notch service and to see you in the gym again soon!
Have a great day,
énergie Fitness Central Team
Friendly staff plus a large variety of…
Friendly staff plus a large variety of equipment.
Competitive prices
September 25, 2020
Unprompted review
Reply from Energie Fitness - Canterbury
Hi there,
I hope you're well.
Your positive feedback is very much appreciated by all of us here at énergie Fitness, it's what drives us to keep delivering amazing service so you can reach your fitness goals. We hope to see you again soon!
Thanks again,
énergie Fitness Central Team
great help from everyone that works at…
great help from everyone that works at the gym always there to help or answer questions if are any.
September 25, 2020
Unprompted review
Reply from Energie Fitness - Canterbury
Hey Richard,
We really appreciate you taking the time to leave your kind words, you've made our day. We will continue work hard so we can consistently deliver this amazing service to you. See you soon!
Thanks again,
énergie Fitness Central Team
Support is fantastic from all staff
September 25, 2020
Unprompted review
Reply from Energie Fitness - Canterbury
Hi there,
Thank you for taking the time to review us. We’re thrilled to hear that you had a great experience with us at énergie Fitness.
Our instructors are continually improving and innovating their classes and keeping track of the best new gym equipment on the market so please come back and check us out again soon to see what’s new!
Thanks again – we appreciate it!
Have a great day!
énergie Fitness Central Team
An excellent Gym that I have used for 10 years!
I have been using this Gym for the last 10 years since moving to Canterbury in 2010. The last few years under the Manager Rochelle West and her team have made it excellent. There is enough space, free weights and olympic bars as well as the usual CV and machines to make it worthwhile for even elite athletes. The team are very friendly and knowledgeable and I fully recommend buying membership. There is a car park and one is next door to Waitrose. What more can you ask for!
August 17, 2020
Unprompted review
Reply from Energie Fitness - Canterbury
Hi there,
I hope you're well.
Your positive feedback is very much appreciated by all of us here at énergie Fitness, it's what drives us to keep delivering amazing service so you can reach your fitness goals. We hope to see you again soon!
Thanks again,
énergie Fitness Central Team
Great gym
I love this gym, everyone is so helpful and friendly, especially as two years ago I was a gym novice, also at first completely lost, all these shiny machines, but it wasn’t long before I was made to feel completely at home. I am probably at my fittest since joining energie
Fitness with the patience and help of Rochelle my PT.
March 11, 2020
Unprompted review
Reply from Energie Fitness - Canterbury
Hi Deirdre,
Thanks for your great review! We love hearing from happy members and it’s truly rewarding to hear that we’ve made a positive difference to you on your fitness journey.
Our team works hard to make sure members enjoy every minute of their workout so I’ll be sure to pass your kind words on to them.
Thanks again, and we hope to see you again soon!
There are not a lot of equipment for…
There are not a lot of equipment for people to use during busy hours. Despite of availability equipment, the place is friendly and everyone are so motivate and getting fit and healthy.
February 28, 2020
Unprompted review
Reply from Energie Fitness - Canterbury
Hi Norie,
We are sorry to hear you are not completely satisfied with your experience with énergie Fitness so far. We want to deliver the best customer experience to every single one of our members. If you have anymore questions, queries or suggestions please speak to a member of staff and they will be happy to assist you.
Thank you for taking the time to leave a review, we really appreciate it.
Best wishes,
énergie Fitness Central Team
Great and always clean gym with good…
Great and always clean gym with good equipment. Really positive atmosphere with friendly staff.
February 27, 2020
Unprompted review
Reply from Energie Fitness - Canterbury
Hi,
Thank you for taking the time to review us. The team will be thrilled to hear that you are enjoying your experience with them at énergie Fitness.
Our instructors are continually keeping track of the best new gym equipment on the market so please come back and check us out again soon to see what’s new!
Thanks again – we appreciate it!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.