There are several issues with the gym. The air conditioning/ventilaton system isn't powerful enough and the gym feels very warm even on days when it's not that hot outside. Another issue is the equipm... See more
Location
Switch locationUnit 1A, Citywest Shopping Centre, Dublin24 Dublin, IE
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See what reviewers are saying
I’ve been a member of this gym since it opened, and it’s always been a fantastic experience. The trainers are friendly and welcoming, which makes coming here something I really enjoy—especially my day... See more
I have been visiting Energie fitness citywest more than a year now. Begin a beginner at gym I only did treadmill and cycle initially (a bit shy😂). Later on I joined group sections and it worked for m... See more
Fantastic gym, great variety of classes. Big shout out to Karen, who always has time to implement the right technique and introduction to new equipment. Gym could use more treadmills as it’s difficu... See more
Company details
Written by the company
A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.
READY WHEN YOU ARE
Written by the company
- We'd love you to join us!
- All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.
The energie fitness promise
Our promise to our members...
We are here to wow you: We are on a mission to amaze and delight you
We play: Energie by name and energie by nature – we will make you sweat and smile
A place for you: You don’t just join our gym you join our family!
We’ve got your back: Your experience delivered on your terms
It's personal: We believe in you and your personal victory when you win we win!
Contact info
Unit 1A, Citywest Shopping Centre, Dublin24, Dublin, Ireland
3.5
Average
264 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 2 weeks
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Reply from Energie Fitness - Citywest
Hi Abdul
Thanks for your review. We value your feedback and are delighted that you are enjoying the gym in general.
We also appreciate your comments on the need for a water fountain. We’re always working to improve our gym and we will use your useful feedback to make improvements.
Best wishes
The staff at Energie Fitness Citywest…
The staff at Energie Fitness Citywest are all so nice. They make you feel so welcome. I love the classes, the staff make them very enjoyable as well as pushing you. The people are all lovely too
March 5, 2020
Unprompted review
Reply from Energie Fitness - Citywest
Hi Natasha,
Thank you for taking the time to review us. The team will be thrilled to hear that you’re having a great experience with them at énergie Fitness.
Our instructors are continually improving and innovating their classes and keeping track of the best new gym equipment on the market so please keep coming and enjoying yourself!
Thanks again – we appreciate it!
Am enjoying it and am happy with my…
Am enjoying it and am happy with my fitness for now
March 4, 2020
Unprompted review
Reply from Energie Fitness - Citywest
Hi Aloysius
Thank you for the 4 stars. Hope to see you at énergie Fitness again soon – it’s where you belong!
Great gym all instructors are lovely…
Great gym all instructors are lovely and very friendly great selection of classes
March 4, 2020
Unprompted review
Reply from Energie Fitness - Citywest
Hi Melanie,
Thanks for your great review! We love hearing from happy members and it’s truly rewarding to hear that we’ve made a positive difference to you on your fitness journey.
Our team works hard to make sure members enjoy every minute of their workout so I’ll be sure to pass your kind words on to them.
Thanks again, and we hope to see you again soon!
Has everything I need to train
March 4, 2020
Unprompted review
Reply from Energie Fitness - Citywest
Hi Brian,
Thank you for the 5 star review. Hope to see you at énergie Fitness again soon – it’s where you belong!
Reply from Energie Fitness - Citywest
Hi Wayne,
Thank you for the 5 star review. Hope to see you at énergie Fitness again soon – it’s where you belong!
Perfect location keenly priced
Perfect location keenly priced, friendly employees friendly clients. I would question the purchase of recent machines over for example standing calf raise. If I was a PT I would be visable giving free advice drumming up business, instead you see clients do mad stuff potentially causing self harm but no one is there to advise them.
March 4, 2020
Unprompted review
Reply from Energie Fitness - Citywest
Hi Derek,
Thanks for your review. We value your feedback and are delighted that you are enjoying the gym.
We also appreciate your comments on the equipment. We’re always working to improve our environment and we will use your useful feedback to make improvements.
The place is nice love Trainning there…
The place is nice love Trainning there great equipment . But one of the lockers nearly me as it fell on the floor .. ask staff member for help I was told to go get someone else .. to help me no one ever came to me to see if I was ok 🙄.. and still the lockers are not boltted to the walls for safety..
March 4, 2020
Unprompted review
Reply from Energie Fitness - Citywest
Hey there,
We're sorry to hear that you are not wholly satisfied with the gym itself and there are some things we can work on. We want to deliver the perfect customer experience to every single one of our valued members, it seems we have fallen short on this occasion and for that we sincerely apologise. Please speak to a member of staff if you have any queries or suggestions and they will be happy to assist you.
Thank you for taking the time to leave a review, we appreciate all feedback.
Best wishes,
énergie Fitness Central Team
Reply from Energie Fitness - Citywest
Hi Helena,
Thank you for the 5 star review. Hope to see you at énergie Fitness again soon – it’s where you belong!
New equipment
For a small local gym, the instructors make the experience feel big and since the introduction of Myzone, the buzz is great 💪🏽
Also, great to see the investment in new machines
March 4, 2020
Unprompted review
Reply from Energie Fitness - Citywest
Hi Lee,
Thank you for taking the time to review us. The team will be thrilled to hear that you’re having a great experience with them at énergie Fitness.
We believe that Myzone makes a big difference to our classes and activity, and are glad you are a fan too!
Good service nice staff
March 4, 2020
Unprompted review
Reply from Energie Fitness - Citywest
Hi Sigute,
Thank you for the 5 star review. Hope to see you at énergie Fitness again soon – it’s where you belong!
need better selection of classes
need better selection of classes. crazy you cant use certain machines anymore or do certain classes because after rebranding your trying to get more money out of people. no Pilates anymore, no yogo, no summer body blast etc.
March 4, 2020
Unprompted review
Reply from Energie Fitness - Citywest
Hi Aoife,
Thanks for your review. We listen to our members daily in our quest to continually improve and we work hard to make our gym an inspirational place to work out. Thank you for taking the time to tell us what isn’t working so well for you, we appreciate the feedback.
The best gym for miles ⭐️⭐️⭐️⭐️⭐️
The best gym for miles ⭐️⭐️⭐️⭐️⭐️
From the minute you walk into the gym you’re made feel so welcome , the staff are just amazing , so helpful and encouraging .
The classes are the best I ve ever been to .
They suit everybody time wise and the variety is the best value for money around.
March 4, 2020
Unprompted review
Reply from Energie Fitness - Citywest
Hi Catherine,
Thank you for the glowing review and for taking the time to share your feedback with us. We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We love our jobs but kind folks like you make coming to work even more of a joy.
Thanks again!
Great group of employees very helpful…
Great group of employees very helpful And helping people and have to say the best classes throughout the week specially towards me for letting me do work experience there much appreciated thanks to everybody
March 4, 2020
Unprompted review
Reply from Energie Fitness - Citywest
Hi Graham,
Wow – thanks for your kind comments! We are so happy that énergie Fitness was everything you hoped it would be. Our aim is to inspire you with #positiveénergie and it’s amazing that we made it happen for you.
Please come back for more fun and fitness, right here where you belong!
Glass cracks in machines
I've informed staff about equipment breakages and cracks. Nothing is done. Also there is no water cooler.
March 4, 2020
Unprompted review
Reply from Energie Fitness - Citywest
Hi Uzair,
We are sorry to hear you are not completely satisfied with your experience with énergie Fitness so far. We want to deliver the best customer experience to every single one of our members. If you have anymore questions, queries or suggestions please speak to a member of staff and they will be happy to assist you.
Thank you for taking the time to leave a review, we really appreciate it.
Best wishes,
énergie Fitness Central Team
Great gym
Great gym, good range of machines, instructors are always helpful and around :)
March 4, 2020
Unprompted review
Reply from Energie Fitness - Citywest
Hi Iustina,
Thanks for your kind words – you’ve made our day! We’re thrilled that you are enjoying the equipment. It’s always humbling to hear that our team have made you feel great.
Our team works really hard to ensure our members have a great workout and it’s wonderful to hear that you enjoyed your experience.
Thanks for the review. We can’t wait to see you again soon at énergie Fitness – it’s where you belong!
Half hour classes
Half hour classes, should be 45mins. Also, very hard to choose a class if you decide to go on the day as they're already booked up.
March 2, 2020
Unprompted review
Reply from Energie Fitness - Citywest
Hi Mark,
Thanks for your review. We listen to our members daily in our quest to continually improve and we work hard to make our gym an inspirational place to work out. Thank you for taking the time to tell us what isn’t working so well for you, we appreciate the feedback.
Love the gym and lovely trainers.
March 2, 2020
Unprompted review
Reply from Energie Fitness - Citywest
Hi there,
Thanks for your kind words – you’ve made our day! We’re thrilled that you have been enjoying our gym so far. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience. It seems we're a few steps for us to be perfect but we will try our hardest to close that gap in the near future.
Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.
Best wishes,
énergie Fitness Central Team
good Gym. Needs improvements.
Taking far too many new customers in for the size of the gym. And I’ve been told there is no water dispenser due to health and safety yet every other gym has one. And been encouraged to purchase bottled water from the fridge is far from good for the environment.
March 1, 2020
Unprompted review
Reply from Energie Fitness - Citywest
Hi Paul,
I hope you're well.
We are very happy to hear that you are satisfied with the gym itself and the equipment provided to you. With regards to your issues around some of the service being provided, we sincerely apologise as we want to deliver the perfect customer experience to every member that walks through our gym doors.
Thank you for taking the time to leave a review, we appreciate all feedback.
Best wishes,
énergie Fitness Central Team
Very good gym.
I like this place. Is there everything what i need for good workout.
March 1, 2020
Unprompted review
Reply from Energie Fitness - Citywest
Hi Peter
Thank you for the 4 stars. Hope to see you at énergie Fitness again soon – it’s where you belong!
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