There are several issues with the gym. The air conditioning/ventilaton system isn't powerful enough and the gym feels very warm even on days when it's not that hot outside. Another issue is the equipm... See more
Location
Switch locationUnit 1A, Citywest Shopping Centre, Dublin24 Dublin, IE
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See what reviewers are saying
I’ve been a member of this gym since it opened, and it’s always been a fantastic experience. The trainers are friendly and welcoming, which makes coming here something I really enjoy—especially my day... See more
I have been visiting Energie fitness citywest more than a year now. Begin a beginner at gym I only did treadmill and cycle initially (a bit shy😂). Later on I joined group sections and it worked for m... See more
Fantastic gym, great variety of classes. Big shout out to Karen, who always has time to implement the right technique and introduction to new equipment. Gym could use more treadmills as it’s difficu... See more
Company details
Written by the company
A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.
READY WHEN YOU ARE
Written by the company
- We'd love you to join us!
- All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.
The energie fitness promise
Our promise to our members...
We are here to wow you: We are on a mission to amaze and delight you
We play: Energie by name and energie by nature – we will make you sweat and smile
A place for you: You don’t just join our gym you join our family!
We’ve got your back: Your experience delivered on your terms
It's personal: We believe in you and your personal victory when you win we win!
Contact info
Unit 1A, Citywest Shopping Centre, Dublin24, Dublin, Ireland
3.5
Average
264 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great place and well maintained
Great place and well maintained. Staff is friendly and very helpful.
September 25, 2020
Unprompted review
Reply from Energie Fitness - Citywest
Hi Paul,
We are so happy to hear that our team members are delivering the top-notch health and fitness experience we hope to provide to every member that walks through our gym doors.
Thank you for taking the time to leave a review, we really appreciate your kind words.
Have a great day,
énergie Fitness Central Team
1) You don’t offer free water;
1) You don’t offer free water;
2) You could spread the running machies around the place to allow joiners using at the same time;
September 25, 2020
Unprompted review
Reply from Energie Fitness - Citywest
Hey Julio,
I am very sorry to hear you are unsatisfied with some of the facilities provided to you. We aim to deliver an environment where members are excited to go to the gym and achieve their goals. It seems we have let you down on this occasion and for that we sincerely apologise. We hope to make it up to you in the near future.
Thank you for taking the time to leave review, we value all our members opinion.
Best wishes,
énergie Fitness Central Team
I am a recent joiner of energie fitness…
I am a recent joiner of energie fitness in citywest. I love the equipment, vibe and the dedication of the staff in making the environment safe to train in. Would highly recommend
September 25, 2020
Unprompted review
Reply from Energie Fitness - Citywest
Hi Paul,
Thank you for taking the time to review us. We’re thrilled to hear that you had a great experience with us at énergie Fitness.
Our instructors are continually improving and innovating their classes and keeping track of the best new gym equipment on the market so please come back and check us out again soon to see what’s new!
Thanks again – we appreciate it!
Have a great day!
énergie Fitness Central Team
Staff are a credit to the company
Staff are a credit to the company, weight machines and equipment is kept in good condition and put back. The only negative is that gym is a bit small. But value for money for sure.
September 25, 2020
Unprompted review
Reply from Energie Fitness - Citywest
Hey there,
I hope you're well.
We at énergie Fitness are glad to hear that you're generally happy with the gym itself. With regards to some of the issues with the facilities and services, please speak with a member of staff and they will be able to assist you. We want to deliver the perfect customer experience to every single one of our members and it seems we have some work to do so for that we apologise.
Thank you for taking the time to leave a review, we appreciate all feedback.
Best wishes,
énergie Fitness Central Team
Good value for money
September 25, 2020
Unprompted review
Reply from Energie Fitness - Citywest
Hi there,
I hope you're well.
We at énergie Fitness are so glad to hear you're enjoying your health and fitness experience with us. We're always trying to improve so if you have any ideas please feel free to speak to a member of staff and they will be more than happy to listen to your suggestions.
Thanks for taking the time to leave us feedback.
Best wishes,
énergie Fitness Central Team
Really good gym with a broad range of…
Really good gym with a broad range of equipment, really good and helpful staff and also very clean.
September 25, 2020
Unprompted review
Reply from Energie Fitness - Citywest
Hi John,
I hope you're well.
We at énergie Fitness are so glad to hear you're enjoying your health and fitness experience with us. It sounds like were a few steps from perfect so if you have any ideas for improvement, please feel free to speak to a member of staff and they will be more than happy to listen to your suggestions.
Thanks for taking the time to leave us feedback we're always trying to improve the service we provide.
Best wishes,
énergie Fitness Central Team
Absolutely excellent staff
Absolutely excellent staff ,
Very professional gym and very happy to be a member
September 25, 2020
Unprompted review
Reply from Energie Fitness - Citywest
Hi Alan,
Thank you for taking the time to review us. We’re thrilled to hear that you had a great experience with us at énergie Fitness.
Our instructors are continually improving and innovating their classes and keeping track of the best new gym equipment on the market so please come back and check us out again soon to see what’s new!
Thanks again – we appreciate it!
Have a great day!
énergie Fitness Central Team
Great place to train
Great place to train. App is real east to use. Staff are sound. Would definitely recommend to anyone looking to train.
September 25, 2020
Unprompted review
Reply from Energie Fitness - Citywest
Hi there,
I hope you're well.
Your positive feedback is very much appreciated from all of us here at énergie Fitness, it's what drives us to keep delivering amazing service so you can reach your fitness goals. We hope to see you again soon!
Thanks again,
énergie Fitness Central Team
Great gym and great staff
Great gym and great staff. Always helpful, kind and enthusiastic. Have been especially great during covid and the online classes are a God send! Only issue is, please have a water fountain in the gym, as the machine is not always working and I've sometimes forgotten water! Thanks 👍
September 25, 2020
Unprompted review
Reply from Energie Fitness - Citywest
Hey Charlotte,
Thanks for your great review of our gym, we . We love hearing from happy members and it’s truly rewarding to hear that we’ve made a positive difference to you on your fitness journey.
Our trainer works hard to make sure members enjoy every minute of their workout so I’ll be sure to pass your kind words on to them.
Thanks again, and we hope to see you again soon!
énergie Fitness Central Team
Everything is fine but too small place
Everything is fine but too small place
Regards
September 25, 2020
Unprompted review
Reply from Energie Fitness - Citywest
Hey there,
We really appreciate you leaving us feedback, we're always trying to improve the énergie Fitness experience.
We at énergie Fitness are so happy to hear that you are enjoying the gym and the staff are delivering the top-notch service we strive to provide. Our trainers are always working hard to make sure our members are enjoying their time at the gym and they love to hear when they have done a good job! If you have any suggestion for improvement, feel free to run it by them and they will be more than happy to hear you out.
Thanks again,
énergie Fitness Central Team
Gym review
The Gym is very well arranged and it follows all the safety and health rules. The staff is friendly.
September 25, 2020
Unprompted review
Reply from Energie Fitness - Citywest
Hi Vlad,
We are so happy to hear that our team members are delivering the top-notch health and fitness experience we hope to provide to every member that walks through our gym doors.
Thank you for taking the time to leave a review, we really appreciate your kind words.
Have a great day,
énergie Fitness Central Team
Reply from Energie Fitness - Citywest
Hi there,
I hope you're well.
Your positive feedback is very much appreciated by all of us here at énergie Fitness, it's what drives us to keep delivering amazing service so you can reach your fitness goals. We hope to see you again soon!
Thanks again,
énergie Fitness Central Team
Great classes and Instructors 👍
September 25, 2020
Unprompted review
Reply from Energie Fitness - Citywest
Hi Katie,
I hope you're well.
Thank you for the glowing review and for taking the time to share your feedback with us. We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.
Best wishes,
énergie Fitness Central Team
Great
Miss the gym love going gets me set for the day. Would like to see Zumba back and more equipment
April 10, 2020
Unprompted review
Reply from Energie Fitness - Citywest
Hi there,
Thank you for taking the time to review us. Our team members will be thrilled to hear that you had a great experience with them at énergie Fitness.
Our instructors are continually improving and innovating their classes and keeping track of the best new gym equipment on the market so please come back and check us out again soon to see what’s new!
Thanks again – we appreciate it!
énergie Fitness Central Team
Excellent is just Excellent..
April 8, 2020
Unprompted review
Reply from Energie Fitness - Citywest
Hi Evaldas,
Wow – thanks for your kind comments! We are so happy that our gym was everything you hoped it would be and that you are enjoying your énergie Fitness experience.
Our instructors are passionate about helping you achieve your fitness goals and they thrive on happy members so I’ll pass your feedback on to them. Our aim is to inspire you with #positiveénergie and it’s amazing that we made it happen for you.
Please come back for more fun and fitness, right here where you belong!
Thanks again,
énergie Fitness Central Team
Share your honest experience
Share your honest experience, and help others make a better choice
March 10, 2020
Unprompted review
Reply from Energie Fitness - Citywest
Hi there,
Thanks for your kind words – you’ve made our day! We’re thrilled that you have been enjoying our gym so far. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience. It seems we're a few steps for us to be perfect but we will try our hardest to close that gap in the near future.
Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.
Best wishes,
énergie Fitness Central Team
Reply from Energie Fitness - Citywest
Hi Saulius,
Thank you for the 5 star review. Hope to see you at énergie Fitness again soon – it’s where you belong!
Showers are not great
Showers are not great, typically don't use showers. Bathrooms could be cleaner and why does the gym close so early (5pm) on a Saturday?
March 6, 2020
Unprompted review
Reply from Energie Fitness - Citywest
Hi there,
We are sorry to hear you are not completely satisfied with your experience with énergie Fitness so far. We want to deliver the best customer experience to every single one of our members. If you have anymore questions, queries or suggestions please speak to a member of staff and they will be happy to assist you.
Thank you for taking the time to leave a review, we really appreciate it.
Best wishes,
énergie Fitness Central Team
Amazing staff!
Amazing staff!! Great classes & atmosphere, Great value, I would highly recommend ⭐️⭐️⭐️⭐️⭐️
March 6, 2020
Unprompted review
Reply from Energie Fitness - Citywest
Hi Rosaleen,
Thanks for your great review! We love hearing from happy members and it’s truly rewarding to hear that we’ve made a positive difference to you on your fitness journey.
Our team works hard to make sure members enjoy every minute of their workout so I’ll be sure to pass your kind words on to them.
Thanks again, and we hope to see you again soon!
Reply from Energie Fitness - Citywest
Hi Joseph
Thanks for your review. We value your feedback and are delighted that you are enjoying the gym in general.
We also appreciate your comments on the need for a water fountain. We’re always working to improve our gym and we will use your useful feedback to make improvements.
Best wishes
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