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Energie Fitness - Colchester Reviews 

193
TrustScore 3.5 out of 5

3.6

Unit 4 Stanway Retail Park, Peartree Road, CO3 0LX Colchester, GB


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See what reviewers are saying

Rated 1 out of 5 stars

Here we go again The regular motivated 0600 gang get there. ....waited 30 minutes. No one opened Good idea put the membership up but no one bothers to open! Always a surprise when it's open at... See more

Rated 5 out of 5 stars

So, I'm a fat, middle aged, socially awkward, swamp witch of a human being who tends to avoid humans wherever possible. As I'm sure you can imagine, heading to the gym wasn't something I was looki... See more

Rated 5 out of 5 stars

Such a friendly and welcoming gym.All of the staff have been so helpful and always make you feel comfortable asking for help or advice.Other members are very friendly too. Very well equipped gym with... See more

Rated 5 out of 5 stars

All the workers know exactly what they’re doing and the way they render their services are awesome and professionally. I really do like the place because it’s not cloudy with clients and you really... See more


Company details

  1. Fitness and Nutrition Service
  2. Fitness Center
  3. Fitness class
  4. Gym
  5. Personal Trainer

Written by the company

A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.

READY WHEN YOU ARE

Written by the company

We'd love you to join us!
All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.

The energie fitness promise

Our promise to our members...

We are here to wow you: We are on a mission to amaze and delight you We play: Energie by name and energie by nature – we will make you sweat and smile A place for you: You don’t just join our gym you join our family! We’ve got your back: Your experience delivered on your terms It's personal: We believe in you and your personal victory when you win we win!

Contact info

  • Unit 4 Stanway Retail Park, Peartree Road, CO3 0LX, Colchester, United Kingdom

3.6

Average

TrustScore 3.5 out of 5

193 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 2 weeks

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3.6

All reviews

(193)

593 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great gym

Great gym, friendly and very helpful staff. Good choice of machines and plenty cardio equipment. Very clean. 10/10

January 2, 2023
Rated 1 out of 5 stars

Was trying to get on with my push day…

Was trying to get on with my push day and a staff member who goes by the name of silverback just kept screaming mush as he shoulder pressed a rowing machine…
Complete div IMO, now I know why David Lloyd membership is so expensive too keep helmets like that out

January 8, 2023
Unprompted review
Energie Fitness - Colchester logo

Reply from Energie Fitness - Colchester

Hi Dan,

I hope you're well.

We're really sorry to hear that you have been unsatisfied with your énergie Fitness experience so far. We want to create an environment in all of our gyms that makes our members comfortable and motivated and it seems we've fallen short on this occasion. We sincerely hope that we can change your opinion in the near future.

Best wishes,

énergie Fitness Central Team

Rated 3 out of 5 stars

The gym itself is nice but there are…

The gym itself is nice but there are two issues which cause the rating I gave.
1. I have a premium membership which allows access to all gyms, but I cannot just enter a nonhome gym using my fob or code. Also machines are different so am inconsistent onn workouts. I do understand these are franchises but does not feel like a single brand.
2. The hours are too short. It does not need to be 24h, but one near me closes at 4pm on a Sunday!

November 29, 2022
Energie Fitness - Colchester logo

Reply from Energie Fitness - Colchester

Hey Jeff,

I hope you're well.

We completely understand there are a few areas we need to improve in to deliver the perfect health and fitness experience to our valued members. Rest assured we will certainly take your comments into account moving forward as we are constantly trying to improve. Thank you for taking the time to leave a review, your feedback is vital to us here at énergie Fitness.

Have a great day,
énergie Fitness Central Team

Rated 5 out of 5 stars

A gym that cares

The staff are amazing. they care about you. this is the first gym who checked on me twice if i was ok as I wasn't coming to the gym. they were concerned about my well being suggested to take some training sessions for my back or freeze the member ship. these people are great ,helpful,supportive, listening and gym environment is amazing. I really recommend these local champions

November 24, 2022
Rated 5 out of 5 stars

A well run friendly club

Very friendly staff, good choice of equipment and facilities always very clean. Good value for money. All ages catered for. Parking right outside. Ideal for what I was looking for.

November 25, 2022
Rated 5 out of 5 stars

Excellent all round service

I have been in 2 energie fitness gyms within the last month and found them similar. Wonderful and friendly staff in Colchester who support your fitness goals with good group activities. The facilities are clean, equipment are in good numbers and of high quality. Overall a very good atmosphere that encourages me to keep returning. Keep it up guys!!

September 2, 2022
Rated 2 out of 5 stars

There are never gym staff walking…

There are never gym staff walking around checking that people put plates away etc. Also I have seen people drink from the water fountain which is solely for filling bottles.

August 19, 2022
Energie Fitness - Colchester logo

Reply from Energie Fitness - Colchester

Hi Peter, ​​

Thanks for taking the time to write a review. I’m so sorry about your experience at énergie Fitness and I’m particularly dismayed to hear that you felt the staff weren't doing their best to ensure you have a safe and stress free experience.​

Please know that we take complaints very seriously and I will pass your comments on to management. We listen to our members daily in our quest to continually improve and we work hard to make our gym an inspirational place to work out.​

Please do not hesitate to reach out if there’s anything further we can do. ​

All the best,​
énergie Fitness Central Team

Rated 3 out of 5 stars

The faulty equipments are not fixed…

The faulty equipments are not fixed quickly...

May 3, 2022
Energie Fitness - Colchester logo

Reply from Energie Fitness - Colchester

Hey Anitha,

Thanks for taking the time to leave a review, we really appreciate it.

We at énergie Fitness are very sorry to hear that you have been unsatisfied with the service and the quality of facilities in your énergie Fitness club. Please notify a member of staff about the concerns you have mentioned above and they will be happy to assist you.

Thanks again,

énergie Fitness Central Team

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