I’ve done a couple of classes with Joseph recently and both have been really good. The Sunday morning cycling on 9 August was spot on, as usual. After a Saturday night out and being at the end o... See more
Company replied

27 Cricklewood Broadway, Cricklewood, NW2 3JX London, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I’ve done a couple of classes with Joseph recently and both have been really good. The Sunday morning cycling on 9 August was spot on, as usual. After a Saturday night out and being at the end o... See more
Company replied
Clean and organised gym, with excellent environment. Professional, helpful and friendly staff. The variety of training machines is high and with good quality. It has a good range of classes opt... See more
I joined this gym last year and couldn’t be happier. The two owners are great guys who clearly care about the place and its members. My trainer, Andrea, is excellent – knowledgeable, supportive, and... See more
Company replied
Has a decent ranges of machines and weightlifting equipments. I like the yard had no problem even if its a small place. The gym is usually packed due to small spaces but manageable. The lockers howeve... See more
Company replied
A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.
Written by the company
Our promise to our members...
27 Cricklewood Broadway, Cricklewood, NW2 3JX, London, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great Classes, wonderful teachers and awesome atmosphere. Always clean and enough machine for everybody.
Very small and not enough machines or devices to do the necessary exercises.
Just one toilet.

Reply from Energie Fitness - Cricklewood
I like very much zumba class ! I can’t wait to get back.
Some equipments should be change because they are very used like the one for inner thighs from next to staff office.
Rude staff
Impossible to contact anyone.
Make it very difficult to cancel so they get more money .
Avoid .

Reply from Energie Fitness - Cricklewood
Small gym with lots of various equipment.
Private area for weights, boxing etc
Friendly staff.
Not sure who's available to show you what equipment is best for different workouts (although I opted out of induction)
Always best to check how many people are in the gym before you go, as it tends to get crowded.
It's A-maazing.
People are helpful and embiance is brilliant.
Would recommend.
Small gym but very clean and organised! You have everything you need and more!! I love it!
The staff and very friendly and helpful. It is easy to book classes. The instructors are very motivating. However, the area where the classes takes place requires air conditioning. The fan is not enough. I enjoy attending this gym.
I have joined quite recently, but can already tell that it’s a great place. Classes are challenging, it’s clean and the atmosphere is awesome. People really go there to work out, not just to show off their new outfits. I can definitely recommend.
Has a decent ranges of machines and weightlifting equipments. I like the yard had no problem even if its a small place. The gym is usually packed due to small spaces but manageable. The lockers however are too small and lack of big changing rooms. There’s some machines I would personally use that are not available. Overall, decent gym, great staffs and clean environment.

Reply from Energie Fitness - Cricklewood
Problem with my access pass, long wait to system recognise my payment.

Reply from Energie Fitness - Cricklewood
Staff approachable and helpful. Gym layout extremely comfortable and welcoming.
It’s a rubbish gym and rubbing customers service, the company stolons your money

Reply from Energie Fitness - Cricklewood
My 3rd review....The gym itself is fine, Staff friendly...but the classes offered pretty poor... No changes or new ones in over a year. There has not been consistent Pilates classes for over a year. One trial for a couple of weeks, but that is all. All classes are high impact or spin, jut 2 yoga classes a week... not for the older crowd whom might have some mobility issues or joint pain. I am aware customers have been requesting Pilates classes and Zumba style classes, but no action taken. I do not believe is because people will not attend... some of the other classes they teach have a couple of people, but still on the rota. Older people are not taken in consideration, that is my opinion. Exercise is for EVERYONE.
I am expecting a standarised reply to this... "we fallen short"... etc...Also the "yard" is small, not private and the music is too loud. A gym without a proper studio to teach classes? Pure Gym on Finchley Rd has just opened, same monthly fee, 3 floors and huge variety of classes included so might consider changing.

Reply from Energie Fitness - Cricklewood
The staff are really friendly and helpful. There is a good selection of equipment. Everything is very clean and in good condition. And all at extremely reasonable prices.... no complaints!
Friendly staff. Has the equipment I need and most people put back their weights so it is orderly, unlike many other gyms.
A fantastic gym. All the equipment I need. Clean. Friendly staff and best prices in the local area.
I have been a member for 6 months now and always been happy. Expect to stay for many years to come
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.