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Energie Fitness - Dumbarton Reviews 

220
TrustScore 4.5 out of 5

4.5

32 High Street, Dumbarton, G82 1LL Glasgow, GB


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See what reviewers are saying

Rated 5 out of 5 stars

My daughter and I have taken advantage of the Epic package and the communication and attention to detail since starting has been amazing. Reece goes out his way to let you know he is around for any q... See more

Rated 3 out of 5 stars

Friendly staff Good selection of resistamce training equipment Clean and fresh appearance and atmosphere. Excellent cardio equipment. Good app for booking classes No disabled shower... See more

Company replied

Rated 4 out of 5 stars

It’s great that the gym is open 24 hours. Variety of equipment and facilities is great but there is insufficient cardio equipment such as treadmills and cross trainers. When I went to the gym at just... See more

Rated 5 out of 5 stars

i was very dubious about coming as not been to a gym in over 20 years. My first trip was with my daughter and although I went with her in my second I was happy for her to go her own way. I love the f... See more


Company details

  1. Fitness and Nutrition Service
  2. Fitness Center
  3. Fitness class
  4. Gym
  5. Personal Trainer

Written by the company

A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.

READY WHEN YOU ARE

Written by the company

We'd love you to join us!
All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.

The energie fitness promise

Our promise to our members...

We are here to wow you: We are on a mission to amaze and delight you We play: Energie by name and energie by nature – we will make you sweat and smile A place for you: You don’t just join our gym you join our family! We’ve got your back: Your experience delivered on your terms It's personal: We believe in you and your personal victory when you win we win!

Contact info

  • 32 High Street, Dumbarton, G82 1LL, Glasgow, United Kingdom

4.5

Excellent

TrustScore 4.5 out of 5

220 reviews

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This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 2 weeks

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4.5

All reviews

(220)

588 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

10/10 recommend

Staff are brilliant- incredibly kind and attentive. The range of equipment is top tier and their covid safety measures are also great. Couldnt recommend enough

July 30, 2021
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Reply from Energie Fitness - Dumbarton

Hi Shaunagh,

I hope you're well.

Thank you for the glowing review and for taking the time to share your feedback with us. We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.

Best wishes,

énergie Fitness Central Team

Rated 5 out of 5 stars

Good 👏

Nice sauna steam room and friendly staff. Good equipment and good environment to be in

July 9, 2021
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Reply from Energie Fitness - Dumbarton

Hi Mick,

I hope you're well.

Thank you for the glowing review and for taking the time to share your feedback with us. We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.

Best wishes,

énergie Fitness Central Team

Rated 5 out of 5 stars

I'm enjoying attending this gym and the…

I'm enjoying attending this gym and the classes they have available. It's friendly and large enough to not feel like your being watched. The staff are great and I even ended up in a class I would never have booked into because Reece spent time encouraging people to join in, surprisingly it was my favourite class so far.

July 9, 2021
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Reply from Energie Fitness - Dumbarton

Hi there,

Wow – thanks for your kind comments! We are so happy that our gym was everything you hoped it would be and that you are enjoying your énergie Fitness experience.

Our instructors are passionate about helping you achieve your fitness goals and they thrive on happy members so I’ll pass your feedback on to them. Our aim is to inspire you with #positiveénergie and it’s amazing that we made it happen for you.

Please come back for more fun and fitness, right here where you belong!

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

Friendly Gym

Fantastic Gym with friendly on hand instructors. Classes are frequent and great energy. People actually talk to you and there is not many posers or show off’s that make you feel awkward. All different ages, shapes and ethnic backgrounds. The client group are mainly people there to exercise without feeling intimidated, just how a gym should be.

July 3, 2021
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Reply from Energie Fitness - Dumbarton

Hi Sholey,

Really appreciate you taking the time to leave such positive feedback for us, it's great to hear what our members think. We hope we can continue to deliver a stellar service and to see you in the gym again soon.

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars
Energie Fitness - Dumbarton logo

Reply from Energie Fitness - Dumbarton

Hey there,

Wow! Thank you so much for leaving such positive feedback for us. Our team members love to hear when they've done a great job, it's what drives them to keep on delivering a great service.

Thanks again for leaving a review, it's really important to us to hear what our members think.

Have a great day,

énergie Fitness Central Team

Rated 2 out of 5 stars

I have just joined lost me pass now…

I have just joined lost me pass now have to pay £5 for a new one , so I've lost out on a weeks training nightmare

June 30, 2021
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Reply from Energie Fitness - Dumbarton

Hey Paul

If your pass is lost and your waiting on a new one, you can still access your gym. Just make a member of staff aware of your situation and they will happily buzz you in. They will just need to check your membership and ensure it is still active and up-to-date. Hope this helps.

Best Wishes
Dan

Rated 5 out of 5 stars
Energie Fitness - Dumbarton logo

Reply from Energie Fitness - Dumbarton

Hi Christopher,

I hope you're well.

Thank you for the glowing review and for taking the time to share your feedback with us. We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.

Best wishes,

énergie Fitness Central Team

Rated 5 out of 5 stars

Good atmosphere at the gym with great…

Good atmosphere at the gym with great staff. Everyone is helpful and accommodating. Highly recommend.

June 18, 2021
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Reply from Energie Fitness - Dumbarton

Hi John,

Wow! Thank you so much for leaving such positive feedback for us. Our team members love to hear when they've done a great job, it's what drives them to keep on delivering a great service.

Thanks again for leaving a review, it's really important to us to hear what our members think.

Have a great day,

énergie Fitness Central Team

Rated 5 out of 5 stars

Glad I joined!

I joined this gym after reading so many good reviews. I was nervous after not being in a gym for a year but Ami put me at ease straight away and took the time to show me around. The staff are always friendly and happy to help. I asked Chris for some help with the leg press and he took the time to show me how it worked and helped me feel confident to use it. The gym is always spotless and the variety of classes means there is a time to suit everyone.

June 4, 2021
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Reply from Energie Fitness - Dumbarton

Hey Pamela,

Thanks for your great review of our gym. We love hearing from happy members and it’s truly rewarding to hear that we’ve made a positive difference to you on your fitness journey.

Our trainer works hard to make sure members enjoy every minute of their workout so I’ll be sure to pass your kind words on to them.

Thanks again, and we hope to see you again soon!

énergie Fitness Central Team

Rated 5 out of 5 stars

Having left David Lloyd which isn’t the…

Having left David Lloyd which isn’t the cheapest of gyms/private members clubs, énergie is giving me more equipment (cardio, fixed and free weights), friendly, accommodating staff and my steam room (a must after any workout!!) all for considerably less than previously paying. All of this with brilliant opening/closing times. Thank you.

June 4, 2021
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Reply from Energie Fitness - Dumbarton

Hi Andrew,

Really appreciate you taking the time to leave such positive feedback for us, it's great to hear what our members think. We hope we can continue to deliver a stellar service and to see you in the gym again soon.

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

Good system for booking classes

Good system for booking classes on the app, and when I am in the classes I’m encouraged into doing a little better each time despite not being very good. It’s enough to keep me going to the gym.

June 4, 2021
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Reply from Energie Fitness - Dumbarton

Hi Lynsey,

I hope you're well.

Thank you for the glowing review and for taking the time to share your feedback with us. We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.

Best wishes,

énergie Fitness Central Team

Rated 5 out of 5 stars

i have never been a fan of the gym my…

i have never been a fan of the gym my confidence was always low when i attended however, since I joined Energie fitness and had a 1-2-1 with Reece he worked out a plan that would suit my abilities and help me achieve the results I was looking for. He advised what equipment was best and why and which classes I would enjoy most. I have now started to attend every morning before work and my confidence has dramatically improved using the equipment.

Well done Reece and thank you

thank you

June 4, 2021
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Reply from Energie Fitness - Dumbarton

Hi Fiona,

Really appreciate you taking the time to leave such positive feedback for us, it's great to hear what our members think. We hope we can continue to deliver a stellar service and to see you in the gym again soon.

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

I recently joined this gym and from my…

I recently joined this gym and from my first visit the staff have been welcoming and incredibly helpful.
The gym itself has a great range of equipment and classes and is kept very very clean.
Absolutely cannot fault them at all.

June 4, 2021
Energie Fitness - Dumbarton logo

Reply from Energie Fitness - Dumbarton

Hi Lorraine,

I hope you're well.

Thank you for the glowing review and for taking the time to share your feedback with us. We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.

Best wishes,

énergie Fitness Central Team

Rated 5 out of 5 stars
Energie Fitness - Dumbarton logo

Reply from Energie Fitness - Dumbarton

Hi Craig,

Really appreciate you taking the time to leave such positive feedback for us, it's great to hear what our members think. We hope we can continue to deliver a stellar service and to see you in the gym again soon.

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

Joined énergie fitness 3 weeks ago and…

Joined énergie fitness 3 weeks ago and so far it’s been great

June 4, 2021
Energie Fitness - Dumbarton logo

Reply from Energie Fitness - Dumbarton

Hi Margaret,

I hope you're well.

We at énergie Fitness are so glad to hear you're enjoying your health and fitness experience with us. We're always trying to improve so if you have any ideas please feel free to speak to a member of staff and they will be more than happy to listen to your suggestions.

Thanks for taking the time to leave us feedback.

Best wishes,

énergie Fitness Central Team

Rated 5 out of 5 stars

The Place to be on the High Street😃

Excellent setup. Lots of choice of gym equipment and classes. Help when needed by knowledgeable staff. Very clean.

May 28, 2021
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Reply from Energie Fitness - Dumbarton

Hey Joanne,

Thanks ever so much for your glowing review of our gym. Our team really appreciates all feedback from our valued members. We hope we can continue to deliver a top-notch service and to see you in the gym again soon!

Have a great day,

énergie Fitness Central Team

Rated 5 out of 5 stars

Great wee gym

May 21, 2021
Energie Fitness - Dumbarton logo

Reply from Energie Fitness - Dumbarton

Hey Shaun,

Thanks ever so much for your glowing review of our gym. Our team really appreciates all feedback from our valued members. We hope we can continue to deliver a top-notch service and to see you in the gym again soon!

Have a great day,

énergie Fitness Central Team

Rated 5 out of 5 stars

Fab gym

Fab gym, everyone is very helpful

May 8, 2021
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Reply from Energie Fitness - Dumbarton

Hi Nicola,

I hope you're well.

We at énergie Fitness are so glad to hear you're enjoying your health and fitness experience with us. We're always trying to improve so if you have any ideas please feel free to speak to a member of staff and they will be more than happy to listen to your suggestions.

Thanks for taking the time to leave us feedback.

Best wishes,

énergie Fitness Central Team

Rated 5 out of 5 stars

Best gym I've ever joined all the staff…

Best gym I've ever joined all the staff are absolutely brilliant and really helpful, make me feel safe and enjoy ever workout

May 7, 2021
Energie Fitness - Dumbarton logo

Reply from Energie Fitness - Dumbarton

Hey Kayleigh,

Thanks for your great review of our gym. We love hearing from happy members and it’s truly rewarding to hear that we’ve made a positive difference to you on your fitness journey.

Our trainer works hard to make sure members enjoy every minute of their workout so I’ll be sure to pass your kind words on to them.

Thanks again, and we hope to see you again soon!

énergie Fitness Central Team

Rated 5 out of 5 stars

Great gym

Great gym, Great staff!

May 7, 2021
Energie Fitness - Dumbarton logo

Reply from Energie Fitness - Dumbarton

Hi there,

I hope you're well.

Thank you for the glowing review and for taking the time to share your feedback with us.

We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.

Have a great day,

énergie Fitness Central Team

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