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Energie Fitness - Hampton Hill Reviews 

226
TrustScore 4 out of 5

4.2

94-102 High Street, TW12 1NY Hampton Hill, GB


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See what reviewers are saying

Rated 1 out of 5 stars

As a long standing member together with my husband, I am sorry that I have to write a bad review, but our frustration has grown over a period of time. We completely understand the recent prob... See more

Rated 5 out of 5 stars

I was straggling to find gym suitable for me After my last place where I was extremely happy doing practical training/ cross fit I couldn't find place where I would be happy doing what I u... See more

Company replied

Rated 5 out of 5 stars

I recently joined hampton hill energie fitness and have been really impressed with everything! I was looking for an affordable gym locally having hurt my foot which put me out of action as I usually r... See more

Rated 5 out of 5 stars

I couldn’t not write a review on the spin cycle classes with Emma at energie, They are absolutely incredible! I leave feeling like I’ve worked so hard and that’s exactly what I’m looking for. Emma’s c... See more


Company details

  1. Fitness and Nutrition Service
  2. Fitness Center
  3. Fitness class
  4. Gym
  5. Personal Trainer

Written by the company

A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.

READY WHEN YOU ARE

Written by the company

We'd love you to join us!
All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.

The energie fitness promise

Our promise to our members...

We are here to wow you: We are on a mission to amaze and delight you We play: Energie by name and energie by nature – we will make you sweat and smile A place for you: You don’t just join our gym you join our family! We’ve got your back: Your experience delivered on your terms It's personal: We believe in you and your personal victory when you win we win!

Contact info

  • 94-102 High Street, TW12 1NY, Hampton Hill, United Kingdom

  • 020 8087 2808

4.2

Great

TrustScore 4 out of 5

226 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 41% of negative reviews

Typically replies within 1 month

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4.2

All reviews

(226)

647 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

So HARD to cancel my membership…

I´m trying to cancel my membership since of 30 of June, and today they charged again in my bank account! It´s so hard to cancel - Energis Fitness at Hampton Hill, the manager is Zoe, I talked to her 3 times trying to cancel my plan, and all the times she guarantee that was sorted!

August 3, 2023
Unprompted review
Energie Fitness - Hampton Hill logo

Reply from Energie Fitness - Hampton Hill

Hi Christiano,
Sorry to hear you had this negative experience. All of our memberships have a 30 day notice period for cancellation, as mentioned in our terms and conditions. When you spoke to a member of staff on 20th July, your membership was cancelled and and final payment then came out a few days later on your usual billing day. I apologise for any miscommunication that may have taken place, please get in touch if you have any further questions.

Kind regards
Zoe
General Manager

Rated 5 out of 5 stars

Great gym with really nice staff

I recently joined hampton hill energie fitness and have been really impressed with everything! I was looking for an affordable gym locally having hurt my foot which put me out of action as I usually run in the park. I went through all the obvious options (including the unbelievably expensive David Lloyd nearby) when I stumbled across energie. This place is fab! Loads of good equipment, classes are great and really inclusive/diverse/friendly. Excellent value for money. An all round happy customer. Thank you!

July 31, 2023
Unprompted review
Rated 5 out of 5 stars

A good range of equipment

A good range of equipment, staff are always friendly, I’ve made lots of friends with other members here and great value for money! Best gym in the area

May 6, 2023
Unprompted review
Rated 5 out of 5 stars

Great gym

Great gym, the staff are all so friendly and helpful, it’s always so clean, has a great atmosphere and the classes are a great bonus too

May 2, 2023
Unprompted review
Rated 5 out of 5 stars

Energie is a really amazing gym in the…

Energie is a really amazing gym in the heart of Hampton Hill with super helpful staff. The quality of classes is fantastic and the energy the coaches bring to each one really makes it that step ahead of other gyms I have been to.

April 12, 2023
Unprompted review
Rated 5 out of 5 stars

Great sense of community

This is more than a gym, it a really lovely supportive community. I’ve joined many gyms in the past, but never stayed at one longer than a year because I found them a bit impersonal and where the staff were unapproachable. Energie could not be more different though. Zoe and the team have created a really welcoming environment and really make an effort to get to know the members. The welcome then filters down so the members are friendlier to each other than what you see at all of the bigger , more expensive gyms. I love the classes, they attract a real mix of people of different ages and body shapes so they feel truly inclusive….not that that means it’s easier, it’s just that the instructors get to know what you’re capable of and give you a friendly nudge to achieve your goals. I have seen some negative comments on here about not being able to book on a class. If it’s full, join the waitlist and 9 times out of 10 you will get a space. I’m one of those people that never remembers to book on time, but I almost always get a space on the classes I want.

April 15, 2023
Unprompted review
Energie Fitness - Hampton Hill logo

Reply from Energie Fitness - Hampton Hill

Hi Anita,
Thank you so much for your lovley review, it truly means the world to us that you are so happy here and feel like you belong! We love having you as part of our awesome community and are glad to know that you know we are always here for you!
See you soon!

Kind regards,
Zoe

Rated 5 out of 5 stars

Been with énergie since they opened

Been with énergie since they opened a few years ago and they never let me down! Always welcomed with a smile and chat, even on Easter Sunday. Not too busy and good kit too

April 9, 2023
Unprompted review
Energie Fitness - Hampton Hill logo

Reply from Energie Fitness - Hampton Hill

Hi John,
Thanks so much for your reveiw, glad to hear you have your priorities right on Easter! We will always be open if we can help it. See you soon!

Kind regards,
Zoe

Rated 5 out of 5 stars

Been a member for 3 months and I’m…

Been a member for 3 months and I’m loving it!
The kit is beginner friendly and clean, Silvia gave me a programme so I know what to do in the gym.
Everyone is super friendly. Highly recommended!

February 1, 2023
Unprompted review
Rated 4 out of 5 stars

A Local Friendly GYM

This is a local GYM with the most necessary exercise equipments which everyone needs to make their lives more active.
The number of its machines are enough to accommodate all members and its trainers are always ready to help and train you.
Its shower cubics and changing room is always clean and convenient. There are plenty of lockers there too.

March 15, 2023
Rated 5 out of 5 stars

Finally discent gym

I was straggling to find gym suitable for me
After my last place where I was extremely happy doing practical training/ cross fit I couldn't find place where I would be happy doing what I used to for reusable fee .
Energie in Hampton friendly and professional place for . Great place for all abilities.
Coaches extremely helpful and knowledgeable.
Relaxed and comfortable gym .
Shower room clean and tidy
Can't be more happier.
Highly recommend for everyone.
Also important you can chose option rolling contract, cancel any time with months notice .
Thanks to All in Hamton Energie

Tigran

March 14, 2023
Unprompted review
Energie Fitness - Hampton Hill logo

Reply from Energie Fitness - Hampton Hill

Hi Tigran, Thanks so much for your review, We are so glad you are enjoying being a part of our community! Your feedback means so much to us, we are happy that you have found the place were you belong and look forward to seeing you soon!
Team energie

Rated 5 out of 5 stars

Been at this gym for nearly a year I…

Been at this gym for nearly a year I love it.The staff are amazing and the classes I do are great.I’ve made some really nice friends when working out.I would recommend Énergie to everyone.x

February 21, 2023
Unprompted review
Energie Fitness - Hampton Hill logo

Reply from Energie Fitness - Hampton Hill

Hi Jenny,
Thank you so much for your feedback, We are so glad you feel at home with us at energie, We love having you as part of our community!

Rated 5 out of 5 stars

Help with barbell

I got help from the PT’s with squatting & lunging, now my neck pain is gone & I’m really enjoying my workout again. I also have a great workout routine because a PT helped me create one.

February 15, 2023
Unprompted review

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