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Energie Fitness - Hampton Hill Reviews 

225
TrustScore 4.5 out of 5

4.5

94-102 High Street, TW12 1NY Hampton Hill, GB


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See what reviewers are saying

Rated 1 out of 5 stars

Were difficult about cancelling my membership - they billed me on a different day each month compared to the contract so although I cancelled before they billed me, they made me pay for 2 extra months... See more

Rated 5 out of 5 stars

I was straggling to find gym suitable for me After my last place where I was extremely happy doing practical training/ cross fit I couldn't find place where I would be happy doing what I u... See more

Company replied

Rated 5 out of 5 stars

I recently joined hampton hill energie fitness and have been really impressed with everything! I was looking for an affordable gym locally having hurt my foot which put me out of action as I usually r... See more

Rated 5 out of 5 stars

I couldn’t not write a review on the spin cycle classes with Emma at energie, They are absolutely incredible! I leave feeling like I’ve worked so hard and that’s exactly what I’m looking for. Emma’s c... See more


Company details

  1. Fitness and Nutrition Service
  2. Fitness Center
  3. Fitness class
  4. Gym
  5. Personal Trainer

Written by the company

A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.

READY WHEN YOU ARE

Written by the company

We'd love you to join us!
All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.

The energie fitness promise

Our promise to our members...

We are here to wow you: We are on a mission to amaze and delight you We play: Energie by name and energie by nature – we will make you sweat and smile A place for you: You don’t just join our gym you join our family! We’ve got your back: Your experience delivered on your terms It's personal: We believe in you and your personal victory when you win we win!

Contact info

  • 94-102 High Street, TW12 1NY, Hampton Hill, United Kingdom

  • 020 8087 2808

4.5

Excellent

TrustScore 4.5 out of 5

225 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 44% of negative reviews

Typically replies within 1 month

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4.5

All reviews

(225)

625 reviews in the last 12 months

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Rated 1 out of 5 stars

They make it difficult to cancel

Were difficult about cancelling my membership - they billed me on a different day each month compared to the contract so although I cancelled before they billed me, they made me pay for 2 extra months. If that was not bad enough, I just saw on my bank account that they hadn't cancelled my direct debit and were about to take out a third extra payment in 2 days time. They were completely unhelpful - don't trust them with your money!

May 6, 2026
Unprompted review
Rated 5 out of 5 stars

Best Local Gym

I absolutely LOVE this gym!
The equipment is always clean and tidy.
The staff are always smiling and friendly.
Classes are challenging and fun
Honestly couldn’t fault it!
If you’re thinking of joining-DO IT,you won’t regret it. It really is a fantastic local gym!

May 14, 2026
Unprompted review
Rated 5 out of 5 stars

Great local gym

Great gym. A great variety of equipment for the size of gym. Staff generally helpful and happy to chat (esp Elijah and Miranda :)
Been going to this gym for about 2.5 years and still finding new equipment and exercises to try out. Can get busy in the evenings but people generally happy to move around/off equipment if asked.

April 20, 2026
Unprompted review
Rated 5 out of 5 stars

love using the gym

love using the gym, such a positive environment with high quality machines and an all round superb feel to the gym. Highly recommended!

April 20, 2026
Unprompted review
Rated 5 out of 5 stars

I was a bit tedious on joining the gym…

I was a bit tedious on joining the gym but I have started and to my surprise I actually enjoy it, the place is a little gem with all the work out stuff you would need for any kind of workout, also everyone is just getting on with there own stuff, you don't have to wait to long to get onto a machine a great place to just do your stuff, highly recommend.

January 19, 2026
Unprompted review
Rated 5 out of 5 stars

Perfect gym

large variety of high quality equipment, always clean and never to busy perfect for working out and workers (especially Elijah) are really friendly and helpful

July 22, 2025
Unprompted review
Energie Fitness - Hampton Hill logo

Reply from Energie Fitness - Hampton Hill

We're happy to hear that you enjoyed our high-quality equipment and clean environment. We appreciate your kind words about our helpful team; it means a lot to us!

Rated 5 out of 5 stars

Love it

New to this gym and I love it! Clean and everyone is so lovely and helpful!

May 11, 2025
Unprompted review
Energie Fitness - Hampton Hill logo

Reply from Energie Fitness - Hampton Hill

Hi Amanda,​​

Thank you for the positive review and for taking the time to share your feedback with us.

We take huge pride in looking after our wonderful members and we are so happy that we met the mark!

Thanks again!
The énergie Fitness Team

Rated 5 out of 5 stars

This is the best gym I have everbeen a…

This is the best gym I have ever been a member of. The staff are so friendly and helpful. It has a real community and is all inclusive and not alt all intimidating. There is also a great selection of classes.
Big shout out to the manager, Rachel who was great at sorting out a problem I had with my membership. Highly recommend

January 9, 2025
Unprompted review
Energie Fitness - Hampton Hill logo

Reply from Energie Fitness - Hampton Hill

Thank you for your lovely review, it's so nice to hear this is the best gym you've ever been to! It's wonderful to hear you feel part of a welcoming community and appreciate the friendly staff and class selection. We're so glad we could help resolve your membership issue too :) We appreciate your feedback and look forward to seeing you again soon!

Rated 5 out of 5 stars

Ideal for gym newbies

I've never joined a gym before as I've always found them a little intimidating.
I have also felt a little self conscious whenever I've considered gaining a membership previously, so the biggest compliment I can pay Energie Gym (Hampton) is that from my first trail day with them I felt so welcomed and comfortable and I'm now in my second year as a member.
The staff regularly go above and beyond and I like to think of them as friends now.
Other members pretty much leave you to your own devices, but are always willing to help or advise if required.
If you're unsure about joining any gym I would suggest popping in to speak to the team in Hampton Hill and I'm confident you'll feel at home instantly.
Wide choice of classes and equipment and at a fair price make this a perfect place to get in shape.

December 5, 2024
Unprompted review
Energie Fitness - Hampton Hill logo

Reply from Energie Fitness - Hampton Hill

We're thrilled to hear about your positive experience at our Hampton Hill gym! It means so much to us that you felt welcomed and comfortable from your very first trial day, especially given your previous hesitations about joining a gym. We strive to create a supportive and inclusive environment where everyone feels at ease and we're so glad you've experienced that :)

We're also delighted that you've built such lovely relationships with the staff and other members. The sense of community you've described is something we truly value and work hard to cultivate. Your kind words about our team going above and beyond are so nice to read.

Rated 3 out of 5 stars

énergie Fitness in Hampton Hill is a…

énergie Fitness in Hampton Hill is a decent gym with friendly staff and a good range of equipment. While it boasts a welcoming atmosphere and offers helpful advice, it's best to avoid peak times due to machine availability. Overall, it's an average experience worth a try if you're considering membership.

November 7, 2024
Unprompted review
Energie Fitness - Hampton Hill logo

Reply from Energie Fitness - Hampton Hill

Hi there, thank you for your review. We're glad to hear you find our gym a welcoming atmosphere and that the staff are friendly and always on hand to offer advice. We are a bit confused by the 3 star rating, we would love to hear what we could do to receive a better rating as you have said how much we offer and how helpful we are.

We understand all gyms get busy in peak times and as we have such a community feel here, we're lucky our members share kit! Please do share any additional feedback with us so we can improve :) hope to see you in the gym soon!

Rated 5 out of 5 stars

Bearhead

very helpful pleasant surrounding and will always go there.

October 18, 2024
Unprompted review
Energie Fitness - Hampton Hill logo

Reply from Energie Fitness - Hampton Hill

We're glad you find us a helpful gym! We aim to create a welcoming environment for all so we're happy to hear you feel that and you'll always be with us :)

Rated 5 out of 5 stars

Gym wins my gold medal

This is not only the best value gym I have used, but also the friendliest. There is an excellent choice of facilities and machines in great condition. If anything does go wrong, they are repaired quickly. But the true accolade of this gym are the staff. Rach and her team can never do enough to help and their advice is second to none. Always knowledgeable and friendly. It’s well worth having a trail day if you aren’t a member.

October 15, 2024
Unprompted review
Energie Fitness - Hampton Hill logo

Reply from Energie Fitness - Hampton Hill

Thank you for your kind words. We are thrilled to hear that you have had such a positive experience at our gym. We strive to provide a welcoming and supportive environment for all our members and it's wonderful to know that our team has made such a positive impact :) We are committed to maintaining our facilities to the highest standard and ensuring that any issues are addressed promptly. We appreciate your recommendation and encourage others to try out our gym!

Rated 5 out of 5 stars

Great experience good gym

October 1, 2024
Unprompted review
Energie Fitness - Hampton Hill logo

Reply from Energie Fitness - Hampton Hill

Thank you for your review. We're glad you're having a great experience at the gym! We aim to create a welcoming environment where everyone feels like they belong :) see you in the gym soon!

Rated 5 out of 5 stars

Great friendly place

Great friendly place, amazing instructors.

September 27, 2024
Unprompted review
Energie Fitness - Hampton Hill logo

Reply from Energie Fitness - Hampton Hill

Thank you for your review :) we're so glad you find the gym friendly with amazing instructors! We aim to create a welcoming environment where everyone feels like they belong, so we're glad you feel this!

Rated 5 out of 5 stars

Great gym

I have been a member at Hampton Hill Energie Fitness for over a year and love it! It’s a friendly gym with everything you need and the classes are great. Particularly love Rachael’s classes.

September 27, 2024
Unprompted review
Energie Fitness - Hampton Hill logo

Reply from Energie Fitness - Hampton Hill

Thank you so much for your lovely review. We're so glad to hear you find it a friendly place and love the classes :) we aim to create a welcoming environment, so we're happy to know we're achieving that! See you in a class soon!

Rated 5 out of 5 stars

Rejoined after exactly one year…Trained…

Rejoined after exactly one year…Trained a lot on my own, but after only two classes&new amazing instructors I won’t be able to walk for another year!
Best kick a** gym and decision ever!! 👏

September 26, 2024
Unprompted review
Energie Fitness - Hampton Hill logo

Reply from Energie Fitness - Hampton Hill

Thank you so much for your lovely review! It's great to hear you're enjoying the classes and we're so glad it's the best decision ever! Looking forward to seeing you in the gym soon :)

Rated 5 out of 5 stars

Enjoy the classes

Enjoy the classes, whilst they book up fast its still manageable to book some classes and I've had some friendly gym members also correct me on needing to adjust the cycle during one of my classes which I was glad for

September 25, 2024
Unprompted review
Energie Fitness - Hampton Hill logo

Reply from Energie Fitness - Hampton Hill

Thank you for your review! We're so glad you're enjoying the classes and are enjoying the community spirit our gym has. We strive to create a welcoming environment, where everyone is welcome. Looking forward to seeing you in a class soon!

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