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Energie Fitness - Hampton Hill Reviews 

226
TrustScore 4 out of 5

4.2

94-102 High Street, TW12 1NY Hampton Hill, GB


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See what reviewers are saying

Rated 1 out of 5 stars

As a long standing member together with my husband, I am sorry that I have to write a bad review, but our frustration has grown over a period of time. We completely understand the recent prob... See more

Rated 5 out of 5 stars

I was straggling to find gym suitable for me After my last place where I was extremely happy doing practical training/ cross fit I couldn't find place where I would be happy doing what I u... See more

Company replied

Rated 5 out of 5 stars

I recently joined hampton hill energie fitness and have been really impressed with everything! I was looking for an affordable gym locally having hurt my foot which put me out of action as I usually r... See more

Rated 5 out of 5 stars

I couldn’t not write a review on the spin cycle classes with Emma at energie, They are absolutely incredible! I leave feeling like I’ve worked so hard and that’s exactly what I’m looking for. Emma’s c... See more


Company details

  1. Fitness and Nutrition Service
  2. Fitness Center
  3. Fitness class
  4. Gym
  5. Personal Trainer

Written by the company

A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.

READY WHEN YOU ARE

Written by the company

We'd love you to join us!
All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.

The energie fitness promise

Our promise to our members...

We are here to wow you: We are on a mission to amaze and delight you We play: Energie by name and energie by nature – we will make you sweat and smile A place for you: You don’t just join our gym you join our family! We’ve got your back: Your experience delivered on your terms It's personal: We believe in you and your personal victory when you win we win!

Contact info

  • 94-102 High Street, TW12 1NY, Hampton Hill, United Kingdom

  • 020 8087 2808

4.2

Great

TrustScore 4 out of 5

226 reviews

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Replied to 41% of negative reviews

Typically replies within 1 month

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4.2

All reviews

(226)

647 reviews in the last 12 months

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Rated 5 out of 5 stars

Enjoy the classes

Enjoy the classes, whilst they book up fast its still manageable to book some classes and I've had some friendly gym members also correct me on needing to adjust the cycle during one of my classes which I was glad for

September 25, 2024
Unprompted review
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Reply from Energie Fitness - Hampton Hill

Thank you for your review! We're so glad you're enjoying the classes and are enjoying the community spirit our gym has. We strive to create a welcoming environment, where everyone is welcome. Looking forward to seeing you in a class soon!

Rated 5 out of 5 stars

Great gym that is always tidy and…

Great gym that is always tidy and barely ever have to wait for a machine or weights. I feel really comfortable here and it is local, which is great!

September 14, 2024
Unprompted review
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Reply from Energie Fitness - Hampton Hill

Thank you for your kind words. We're really happy to hear you're enjoying the gym and that you feel really comfortable here :) we strive to create a welcoming environment for everyone and we aim to keep the gym tidy!

Rated 5 out of 5 stars

I have been going to énergie for nearly…

I have been going to énergie for nearly a year now and I love it, the staff are always so friendly and helpful! They also have a great section for boxing.

September 12, 2024
Unprompted review
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Reply from Energie Fitness - Hampton Hill

Thank you for your review! We love to hear that you've had such a positive experience at our gym - we aim to create an environment where everyone feels welcomed :) We really appreciate your feedback and are glad you find the staff friendly and helpful and that you love the boxing area in the Yard!

Rated 5 out of 5 stars

Really good local gym

I’ve been a member pretty much since day one and I love this gym. The staff are friendly and engaging, but not overbearing, and the equipment is good. The atmosphere is also really good, no arrogant or intimidating people, just friendly people who would help when asked, or give you encouragement. Would definitely recommend.

August 24, 2024
Unprompted review
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Reply from Energie Fitness - Hampton Hill

Thank you for your kind words! We're so happy to hear you've been a member since the beginning and that you're enjoying the gym. We strive to create a welcoming and supportive environment where everyone feels comfortable and encouraged, so it's wonderful to hear that you've experienced this first hand :) looking forward to seeing you in the gym soon!

Rated 5 out of 5 stars

Warm and welcoming gym

I’ve been a member since day one and I have to say that is by far the best gym I’ve ever joined. It is very welcoming and inclusive. The staff are super friendly and engaging but also pushes you to go the extra mile. There is no arrogant gym goers just friendly people that has now become my friends.

September 11, 2024
Unprompted review
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Reply from Energie Fitness - Hampton Hill

Thank you for your lovely review. We're so happy to hear you've enjoyed your experience at the gym since day one. It's wonderful to know that you feel welcomed and included and that you've made friends along the way :) We strive to create a positive and supportive environment for all our members and we're glad you've found it here! See you in a class soon!

Rated 4 out of 5 stars

I love Rachael and all the trainers…

I love Rachael and all the trainers here and I love that there is so much choice of classes and you get so much done in such a short time

September 9, 2024
Unprompted review
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Reply from Energie Fitness - Hampton Hill

We appreciate your kind words and are so happy to hear you enjoy the classes and trainers. It's wonderful to know you find our workouts effective and efficient too! Looking forward to seeing you in the gym soon!

Rated 5 out of 5 stars

Fabulous gym for everyone

Such a fabulous gym! Really friendly staff, great atmosphere, real community feel and good selection of classes (Rachael’s strong class is super!)

September 6, 2024
Unprompted review
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Reply from Energie Fitness - Hampton Hill

Thank you for your wonderful review! We're so happy to hear that you're enjoying our gym and the community atmosphere. We appreciate your kind words about our staff and classes and we're happy to hear that you are finding our gym to be a friendly and welcoming space :)

Rated 5 out of 5 stars

Rachaels strong class on a Fri morning…

Rachaels strong class on a Fri morning at Hampton Hill is fab. She looks after you and patiently ensures you are doing everything correctly. I always feel supported and I think I'm getting stronger!
Thank you so much lovely lady.

September 6, 2024
Unprompted review
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Reply from Energie Fitness - Hampton Hill

Thank you for your review. We're so happy to hear you're enjoying the classes and feeling supported. Rachael always has a huge emphasis on form and breathing, so you get to feel like you're doing everything correctly :) so good to hear you're getting stronger too! Looking forward to seeing you in the gym soon!

Rated 5 out of 5 stars

Rachel's Strong class is the bomb!

Love all the classes here, but Rachel's Strong class is the absolute bomb. I'm in my mid 50s and hardly an example of peek fitness, but I never feel intimidated and always walk away feeling like I've worked hard and learned a lot. The atmosphere is fun and encouraging for all levels. Friendly staff. What more could you want.

September 6, 2024
Unprompted review
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Reply from Energie Fitness - Hampton Hill

Thank you for your kind words! We are thrilled to hear that you enjoy our classes, particularly Rachael's Strong class. It's wonderful to know that you feel comfortable and challenged in a supportive environment, whilst learning and working hard!

We strive to create welcoming atmosphere where everyone can feel encouraged and motivated to reach their goals. We appreciate your feedback and we're looking forward to seeing you in the gym soon!

Rated 4 out of 5 stars

Friendly

Friendly, helpful staff. Excellent well rounded facilities.

September 5, 2024
Unprompted review
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Reply from Energie Fitness - Hampton Hill

Thank you for your review and we're glad you find our team super helpful and friendly! We're glad to hear you're enjoying the gym and the facilities too - we always strive to create a welcoming environment for all :)

Rated 5 out of 5 stars

Enjoyable

Enjoyable, good facilities

September 5, 2024
Unprompted review
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Reply from Energie Fitness - Hampton Hill

We're glad to hear you're enjoying the gym and the facilities! We always strive to create a welcoming environment for all :)

Rated 5 out of 5 stars

Great place to workout and they have…

Great place to workout and they have variety of classes which I enjoy,it’s like having your own personal trainer.

September 5, 2023
Unprompted review
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Reply from Energie Fitness - Hampton Hill

We appreciate your kind words! We're thrilled to hear you enjoy our workout space and the variety of classes we offer. We pay attention to all of those in the class, so it is like having group PT! It's our goal to provide a supportive and motivating environment for all our members.

Rated 5 out of 5 stars

I attend the gym 5 days each week

I attend the gym 5 days each week. The equipment is sufficient for my needs but not excessive. The staff are welcoming and very pleasant. There is not enough involvement by the staff in the gym itself and many new members don’t know how to best use the equipment and even seasoned gym goers fall into bad habits and need guidance and encouragement. But I like the gym and feel comfortable there.

September 4, 2024
Unprompted review
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Reply from Energie Fitness - Hampton Hill

Thank you very much for your review and we're glad to hear you find the staff and gym welcoming and comfortable. Staff are always on hand to help members, we offer every single member an induction and a complimentary programme. Members know they can ask us for guidance at any point if they are unsure and members do come and ask us for help when needed. When we see incorrect form, we always correct it. However, we cannot follow each member around and watch their workouts each time. We also have QR codes on each machine that have wording below to say scan to be taken through to a video demo on how to use that exact machine. If you feel you ever need any help with any of your workouts, please do just ask one of us, we are always happy to help :)

Rated 5 out of 5 stars

Honest Review and Breakdown of Hampton Gym


I have been to many commercial gyms and have never really felt a sense of community. Energie Fitness stands out and is greatly due to its staff, always welcoming and easy to converse with and good quality gym equipment.

Rachel is the general manager at the gym and was the first member of staff I met and after she explained how the gym works I was sold and joined that very day.

Equipment 4/5

Weights section
The gym contains the essentials required to achieve your dream physique.
2 squat racks/ 1 smith machine/ 2 Bench press / 2 leg press machine/ 1 lat pull down/ multiple cables for targeting multiple muscle groups/ dumbells going up to 50kg/ 5 benches

Gym could benefit from more squat racks as can get full during rush hours. Otherwise the equipment is well kept and clean and cleaning wipes readily available to encourage hygiene.

Furthermore has weight machines to target exercises outside the compound lifts.

Functional training area
Spanning approximately 5-8 meters, allows one to use the following: Jump boxes, boxing bags, dumbbells, kettle bells/ perform dynamic stretches before your workout and participate in classes from our fabulous coaches.

Cardio
Has multiple treadmills, one stair master and bicycles to push your cardiovascular health and improve one's endurance.

Aesthetics of gym 4/5

Has good lighting, good quality equipment and has a mirror near the changing room to take your all inspiring gym photos.

Extra perks

Offers NHS discounts for our lovely healthcare workers.

Overall the gym is a lovely environment and the staff from Rachel, Mia and the mascot are all lovely.

Highly recommend that if you're local that you join.

From Kuma

September 4, 2024
Unprompted review
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Reply from Energie Fitness - Hampton Hill

Thank you so much for your kind review and for taking the time to share your experience at our gym. We are so happy to hear that you have found a sense of community here, which is something we strive to cultivate for all our members!

We are also really pleased that you get on well with our staff. Our team is dedicated to creating a welcoming and supportive environment and it is rewarding to hear that their efforts have made a positive impact on your experience :)

We appreciate your feedback regarding the equipment, just to let you know we also have rowing machines, cross trainers and elliptical trainers to add to the cardio list and we have TRXs in the Yard too (the functional training area)! We will certainly take your suggestions into consideration as we continue to improve our facilities. We are committed to providing our members with the best possible experience and we value your input in helping us achieve that goal.

Rated 4 out of 5 stars

Decent little gym

Decent little gym, usually enough choice of machines and weights, but do avoid peak times in the morning and evening if you can’t wait around for kit!

September 3, 2024
Unprompted review
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Reply from Energie Fitness - Hampton Hill

Thank you for your review and we're glad you feel it's a good choice of gym for you :) we understand peak times are a bit busier and thank you for your understanding. We're lucky we have lovely members who share kit!

Rated 5 out of 5 stars

Very pleasant gym

The gym has a very nice atmosphere, a good range of equipment which is all in good condition. Generally it isn't too busy and the changing facilities are clean.

September 3, 2024
Unprompted review
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Reply from Energie Fitness - Hampton Hill

We're so glad you're enjoying the gym's atmosphere, equipment and facilities. We strive to create a welcoming and comfortable environment for our members and we're happy to hear that you're finding it to be a positive experience :)

Rated 5 out of 5 stars

Great little gym, friendly community

Great little gym. Staff are approachable, friendly and knowledgeable. Equipment is in good condition and a healthy variety that can cover all body parts. Since moving to this gym my training has been the most consistent, I always want to turn up, so that must mean something.

September 3, 2024
Unprompted review
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Reply from Energie Fitness - Hampton Hill

Thank you for your review. We're really happy to hear that you're enjoying our gym and finding it a motivating space for your workouts. We appreciate your kind words about our staff and the equipment. It's great to know that our gym is contributing to your consistent training and that you're finding it a place where you want to be!

Rated 5 out of 5 stars

A great way to start your fitness journey

Generally speaking the gym has a great atmosphere, it's always well kept and organised by the staff. Not to mention the staff are incredibly friendly and always happy to give you a hand should you need it.

Sure £40 a month might be a bit more than other competitors but for the quality and atleast for me location if the gym, it's well worth a try

September 3, 2024
Unprompted review
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Reply from Energie Fitness - Hampton Hill

We appreciate your kind words about our gym! We're really happy to hear that you enjoy the atmosphere, cleanliness and our friendly team. We strive to create a welcoming and supportive environment for all our members.

We understand that price is an important factor, so we're glad you feel the value here :)

Rated 5 out of 5 stars

Good

Nice local gym with quality and well maintained machines

September 3, 2024
Unprompted review
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Reply from Energie Fitness - Hampton Hill

We appreciate your feedback! It's great to hear that you're enjoying our gym and the quality of our equipment. We're committed to providing a welcoming environment for all of our members.

Rated 5 out of 5 stars

The staff are so nice and welcoming

The staff are so nice and welcoming, the equipment is always in the right place and the weights are ordered in a clear way. The music is also really good and isn’t ever really the same. The gym is always really clean and organised.

September 2, 2024
Unprompted review
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Reply from Energie Fitness - Hampton Hill

Thank you for your kind words! We're so happy to hear you're enjoying our gym. We strive to create a welcoming and organised environment and we're glad our efforts are appreciated. We're also happy you enjoy our music selection! We're always looking for ways to improve, so we appreciate your feedback :)

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