Lovely local gym with approachable, friendly and knowledgeable staff. Great classes- I attend the yoga and pilates here- never disappointed with regular helpful teachers. Great value for money.
Location
Switch locationEnergie Fitness Gym Highbury & Islington, 555 Liverpool Road, N7 8NP London, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I have been a engergie gym member for over ten years. I like attending Holloway gym because I love spin class with Petra, and staff (Jade and David) are really helpful friendly and supportive Th... See more
Really enjoying this gym. Venus is incredibly kind and given I was nervous joining the gym she always makes me feel comfortable and welcome, especially on my first day.
I emailed last month to cancel my membership and didn't get a response. It's meant that I have paid another months fee and it won't cancel till the end of next month. I emailed again this week and sti... See more
Company details
Written by the company
A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.
READY WHEN YOU ARE
Written by the company
- We'd love you to join us!
- All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.
The energie fitness promise
Our promise to our members...
We are here to wow you: We are on a mission to amaze and delight you
We play: Energie by name and energie by nature – we will make you sweat and smile
A place for you: You don’t just join our gym you join our family!
We’ve got your back: Your experience delivered on your terms
It's personal: We believe in you and your personal victory when you win we win!
Contact info
Energie Fitness Gym Highbury & Islington, 555 Liverpool Road, N7 8NP, London, United Kingdom
4.4
Excellent
206 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
more yoga/pilates classes for wow membership or better hours
Im new to this centre and its clean with helpful stuff. I pay for the WOW membership and I’ll might downgrade because the classes this membership includes are either very early in the morning or late in the evening. Very rarely there’s a yoga/pilates/boxing class during the day. That’s so it would be good to introduce those classes during the day as well. Especially on Saturday maybe yoga should be a bit later on. Also those classes only last for 30-45 min, in the previous gyms i was member, yoga was for one hour and a half. That’s more proper for that kind of class. Also the room is very small so only 6-10 of us can fit and this makes it difficult to book.
February 21, 2020
Unprompted review
Reply from Energie Fitness - Highbury
Hi there,
We're really appreciate you for leaving your kind words, it's what drives us to continue to deliver a brilliant health and fitness experience.
It's great to hear that our staff members are providing the top-notch service we aim to provide to every member that walks through our doors. It's sounds as if we're a couple steps of being perfect so please feel free to run any suggestions by a member of staff and they will be more than happy to listen.
Thanks again,
énergie Fitness Central Team
Gym mats are old and filthy
Gym mats are old and filthy
Lack of Swiss balls
Scale in changing room always out of order
Thankfully I don't have to use the changing room
February 21, 2020
Unprompted review
Reply from Energie Fitness - Highbury
Hi DK,
I hope you're well.
We're sorry to hear that you are not wholly satisfied with the gym itself and there are some things we can work on. We want to deliver the perfect customer experience to every single one of our valued members, it seems we have fallen short on this occasion and for that we sincerely apologise. Please speak to a member of staff if you have any queries or suggestions and they will be happy to assist you.
Thank you for taking the time to leave a review, we appreciate all feedback.
Best wishes,
énergie Fitness Central Team
Modest size gym but has all the…
Modest size gym but has all the equipment I need at a competitive price.
February 21, 2020
Unprompted review
Reply from Energie Fitness - Highbury
Hi there,
Thank you so much for taking the time to leave a review, we really appreciate your kind words!
Our instructors are always striving to deliver the perfect experience to our valued members and they love to hear that they're doing a great job, it's what drives them. We hope to see you again soon so you can check out all the new projects we're working on.
Thanks again,
énergie Fitness Central Team
Cheap rates for a gym with all you need…
Cheap rates for a gym with all you need and classes included. Really good value for money and staff friendly too
February 21, 2020
Unprompted review
Reply from Energie Fitness - Highbury
Hi Hannah,
Thanks ever so much for leaving your kind words, it's what drives us to continue to deliver a brilliant health and fitness experience.
It's great to hear that our staff members are providing the top-notch service we aim to provide to every member that walks through our doors. It's sounds as if we're a couple steps of being perfect so please feel free to run any suggestions by a member of staff and they will be more than happy to listen.
Thanks again,
énergie Fitness Central Team
Great little local gym with everything…
Great little local gym with everything you need to keep fit. They also have classes. Clean, friendly, good vibe .
February 21, 2020
Unprompted review
Reply from Energie Fitness - Highbury
Hi there,
Thanks ever so much for taking the time to leave us feedback.
By the sounds of it you've loved your énergie Fitness experience so far. Our team members love to hear positive feedback from our valued members, it's what drives to go that extra mile for you! Our trainers are always working hard to deliver an experience that motivates you to achieve your fitness goals. We hope to see you in the gym again soon.
Best wishes,
énergie Fitness Central Team
Great gym
Great gym. Super friendly staff, small but good range of equipment. Clean and tidy.
February 21, 2020
Unprompted review
Reply from Energie Fitness - Highbury
Hi there,
Thanks ever so much for taking the time to leave us feedback.
By the sounds of it you've loved your énergie Fitness experience so far. Our team members love to hear positive feedback from our valued members, it's what drives to go that extra mile for you! Our trainers are always working hard to deliver an experience that motivates you to achieve your fitness goals. We hope to see you in the gym again soon.
Best wishes,
énergie Fitness Central Team
This Gym is what it is box standard
This Gym is what it is! Cheap and small.
Been there over 3 years, staff never talk or even look at me.
A lot of the equipment don’t work and have reported it, but 6 months later nothing has changed , still broken.
Not sure how often it gets clean , but I’m in there about 3 times a week and dry trailing sweat marks from previous day!
When there is a session going on you can’t use the space (fair enough)and I went to the empty bike area with no session , only a personal trainer with his client(one big room) more or less told me I’m in the way while he was box training! So not sure about this gym anymore, but it’s convenient and cheap!
February 21, 2020
Unprompted review
Reply from Energie Fitness - Highbury
Hey Anna,
We're sorry to hear that you are not wholly satisfied with the gym itself and there are some things we can work on. We want to deliver the perfect customer experience to every single one of our valued members, it seems we have fallen short on this occasion and for that we sincerely apologise. Please speak to a member of staff if you have any queries or suggestions and they will be happy to assist you.
Thank you for taking the time to leave a review, we appreciate all feedback.
Best wishes,
énergie Fitness Central Team
The overall is good but...
The overall is good but Showers in woman’s changing room need to be repaired and I would like to have the weekend hours extended in the evening
Thanks
February 21, 2020
Unprompted review
Reply from Energie Fitness - Highbury
Hi there,
We're really appreciate you for leaving your kind words, it's what drives us to continue to deliver a brilliant health and fitness experience.
It's great to hear that our staff members are providing the top-notch service we aim to provide to every member that walks through our doors. It's sounds as if we're a couple steps of being perfect so please feel free to run any suggestions by a member of staff and they will be more than happy to listen.
Thanks again,
énergie Fitness Central Team
A gym that everyone can feel comfortable going to.
An unfussy, decently equipped gym that everyone can feel comfortable going to. The punters are a range a range of ages and body shapes and the staff are welcoming and friendly.
February 21, 2020
Unprompted review
Reply from Energie Fitness - Highbury
Hi Simon,
We're really appreciate you for leaving your kind words, it's what drives us to continue to deliver a brilliant health and fitness experience.
It's great to hear that our staff members are providing the top-notch service we aim to provide to every member that walks through our doors. It's sounds as if we're a couple steps of being perfect so please feel free to run any suggestions by a member of staff and they will be more than happy to listen.
Thanks again,
énergie Fitness Central Team
Little space for so many people
Little space for so many people. shouldn't have classes in same place of the machines.
February 21, 2020
Unprompted review
Reply from Energie Fitness - Highbury
Hi Peter,
Thanks for your review. We listen to our members daily in our quest to continually improve and we work hard to make our gym a great place to work out. Thank you for taking the time to tell us what isn’t working so well for you, we appreciate the feedback.
Too crowded
They have taken on too many new members. Caring more about short term financial gain than long term customer satisfaction
February 21, 2020
Unprompted review
Reply from Energie Fitness - Highbury
Hi,
Thanks for your review. We listen to our members daily in our quest to continually improve and we work hard to make our gym a great place to work out. Thank you for taking the time to tell us what isn’t working so well for you, we appreciate the feedback.
Faulty treadmills are still in use at…
Faulty treadmills are still in use at Highbury. Not being fixed for over 4 years even though I have been reporting it to staff members
February 21, 2020
Unprompted review
Reply from Energie Fitness - Highbury
Hi Joseph,
Thanks for sharing your feedback. I’m really sorry about the issues you've experienced. Clearly, we're falling short, and I apologise.
We value our members above all else and we hate letting them down.
Great staff
Great staff, fantastic classes and welcoming for all, some guns are intimidating, this one isn't the staff are friendly and clientele are supportive.
February 21, 2020
Unprompted review
Reply from Energie Fitness - Highbury
Hi there,
Thanks ever so much for taking the time to leave us feedback.
By the sounds of it you've loved your énergie Fitness experience so far. Our team members love to hear positive feedback from our valued members, it's what drives to go that extra mile for you! Our trainers are always working hard to deliver an experience that motivates you to achieve your fitness goals. We hope to see you in the gym again soon.
Best wishes,
énergie Fitness Central Team
Good for the size
I think for the size this is a very good gym (it’s very tiny) but it can get so busy and only has pretty much 1 pair of each dumbell weights and only 1 proper area for anything with a mat (which is often full or has a class in in the evenining) I think the ways to improve would be to get another set of dumbells (at least like 2-20) and also you don’t have a lot things like hip abductor/lying leg curl
February 21, 2020
Unprompted review
Reply from Energie Fitness - Highbury
Hi Leah,
I hope you're well.
We're sorry to hear that you are not wholly satisfied with the gym itself and there are some things we can work on. We want to deliver the perfect customer experience to every single one of our valued members, it seems we have fallen short on this occasion and for that we sincerely apologise. Please speak to a member of staff if you have any queries or suggestions and they will be happy to assist you.
Thank you for taking the time to leave a review, we appreciate all feedback.
Best wishes,
énergie Fitness Central Team
Not enough 10kg plates
Not enough 10kg plates, alot of parts for machines are broken or parts always missing. Scale in men's changing room is very cheap and inaccurate, sometimes it doesn't even work at all.
Apart from that the gym is ok, staff are helpful if you ask. Is enough space as long as you don't come during peak times
February 21, 2020
Unprompted review
Reply from Energie Fitness - Highbury
Hi Shaun,
I hope you're well.
We're sorry to hear that you are not wholly satisfied with the gym itself and there are some things we can work on. We want to deliver the perfect customer experience to every single one of our valued members, it seems we have fallen short on this occasion and for that we sincerely apologise. Please speak to a member of staff if you have any queries or suggestions and they will be happy to assist you.
Thank you for taking the time to leave a review, we appreciate all feedback.
Best wishes,
énergie Fitness Central Team
Reply from Energie Fitness - Highbury
Hi there,
Thanks ever so much for taking the time to leave us feedback.
By the sounds of it you've loved your énergie Fitness experience so far. Our team members love to hear positive feedback from our valued members, it's what drives to go that extra mile for you! Our trainers are always working hard to deliver an experience that motivates you to achieve your fitness goals. We hope to see you in the gym again soon.
Best wishes,
énergie Fitness Central Team
Oversubscribed and often too busy to…
Oversubscribed and often too busy to work out on the mats. Also definitely needs new fans/Aircon because the whole place fogs up and is humid with sweat which is gross. Bearable in winter but will be grim in summer.
February 21, 2020
Unprompted review
Reply from Energie Fitness - Highbury
Hey CR,
I hope you're doing well.
We at énergie Fitness are very disappointed to hear that you have not been completely satisfied with your énergie experience so far. We want to deliver the highest quality customer experience to every member that walks through our gym doors, it seems we have fallen short on this occasion and for that we sincerely apologise and hope we can make it up to you in the near future. Please speak to a member of staff and they will be happy to address any query, concern or suggestion you may have.
Thank you for taking the time to leave a review, we appreciate all feedback.
Best wishes,
énergie Fitness Central Team
great gym with great instructors &…
great gym with great instructors & classes
February 21, 2020
Unprompted review
Reply from Energie Fitness - Highbury
Hey David,
Thanks for your great review of our gym. We love hearing from happy members and it’s truly rewarding to hear that we’ve made a positive difference to you on your fitness journey.
Our trainer works hard to make sure members enjoy every minute of their workout so I’ll be sure to pass your kind words on to them.
Thanks again, and we hope to see you again soon!
énergie Fitness Central Team
They nothing change in 5 years..
They nothing change in 5 years... all same.. that gym only for women.. no leg machine all gym cycle
February 21, 2020
Unprompted review
Reply from Energie Fitness - Highbury
Hi Mahmut,
Thanks for taking the time to write a review. We listen to our members daily in our quest to continually improve and we work hard to make our gym an inspirational place to work out. I will pass your comments back to the team.
My review
Love the classes
Staff very helpful
Trainers always push you to achieve your best and everyone is very friendly and welcoming
February 21, 2020
Unprompted review
Reply from Energie Fitness - Highbury
Hi April,
Thanks for taking the time to leave a review!
We really appreciate your kind words, it's what drives us to deliver a great health and fitness experience. We're always trying to improve the service we provide, so if you have any suggestions please feel free to speak to a member of staff.
Thanks again,
énergie Fitness Central Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.