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Energie Fitness - Highbury Reviews 

206
TrustScore 4.5 out of 5

4.4

Energie Fitness Gym Highbury & Islington, 555 Liverpool Road, N7 8NP London, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Lovely local gym with approachable, friendly and knowledgeable staff. Great classes- I attend the yoga and pilates here- never disappointed with regular helpful teachers. Great value for money.

Rated 5 out of 5 stars

I have been a engergie gym member for over ten years. I like attending Holloway gym because I love spin class with Petra, and staff (Jade and David) are really helpful friendly and supportive Th... See more

Rated 5 out of 5 stars

Really enjoying this gym. Venus is incredibly kind and given I was nervous joining the gym she always makes me feel comfortable and welcome, especially on my first day.

Rated 1 out of 5 stars

I emailed last month to cancel my membership and didn't get a response. It's meant that I have paid another months fee and it won't cancel till the end of next month. I emailed again this week and sti... See more


Company details

  1. Fitness and Nutrition Service
  2. Fitness Center
  3. Fitness class
  4. Gym
  5. Personal Trainer

Written by the company

A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.

READY WHEN YOU ARE

Written by the company

We'd love you to join us!
All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.

The energie fitness promise

Our promise to our members...

We are here to wow you: We are on a mission to amaze and delight you We play: Energie by name and energie by nature – we will make you sweat and smile A place for you: You don’t just join our gym you join our family! We’ve got your back: Your experience delivered on your terms It's personal: We believe in you and your personal victory when you win we win!

Contact info

  • Energie Fitness Gym Highbury & Islington, 555 Liverpool Road, N7 8NP, London, United Kingdom

4.4

Excellent

TrustScore 4.5 out of 5

206 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 2 weeks

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4.4

All reviews

(206)

593 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Friendly staff

Staffs are really friendly and helpful, the gym itself is not over crowded.

July 2, 2021
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Reply from Energie Fitness - Highbury

Hi there,
 
Wow – thanks for your kind comments! We are so happy that our gym was everything you hoped it would be and that you are enjoying your énergie Fitness experience.

Our instructors are passionate about helping you achieve your fitness goals and they thrive on happy members so I’ll pass your feedback on to them. Our aim is to inspire you with #positiveénergie and it’s amazing that we made it happen for you.

Please come back for more fun and fitness, right here where you belong!

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

I really really happy and enjoying

I really really happy and enjoying I would likely the fitness please and the worker the way treated customers and services i never seen this kind of treatment I have to say thank you so much I am glad to start with engine fitness even the prices keep going good luck

July 2, 2021
Energie Fitness - Highbury logo

Reply from Energie Fitness - Highbury

Hi there,

We are so happy to hear that our team members are delivering the top-notch health and fitness experience we hope to provide to every member that walks through our gym doors.

Thank you for taking the time to leave a review, we really appreciate your kind words.

Have a great day,

énergie Fitness Central Team

Rated 5 out of 5 stars

Friendly team and exceptional value

Very friendly team and exceptionally good value. I was a member of PureGym before but in my opinion Energie is miles better and very well priced. I had done PT sessions with Jade who was great at keeping me motivated even in the early morning - with my PT sessions I have put on over 6kg of muscle mass too!

July 1, 2021
Unprompted review
Energie Fitness - Highbury logo

Reply from Energie Fitness - Highbury

Hi Howard,

Really appreciate you taking the time to leave such positive feedback for us, it's great to hear what our members think. We hope we can continue to deliver a stellar service and to see you in the gym again soon.

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

Super welcoming team!

I am a relatively new gym-goer and I could not have asked for a more positive experience! The team at Energie Fitness Highbury have been super welcoming, encouraging, and overall amazing. I mostly attend classes in the evening (which are a great and convenient way to fit exercise in if you have a busy schedule). However, Energie Fitness also has a great variety of equipment to suit everyone's needs.

I would highly recommend Energie Fitness! It is a great gym and great value for money :)

June 25, 2021
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Reply from Energie Fitness - Highbury

Hi there,

I hope you're well.

Your positive feedback is very much appreciated by all of us here at énergie Fitness, it's what drives us to keep delivering amazing service so you can reach your fitness goals. We hope to see you again soon!

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

Very good gym

Very good gym, Good staff

June 25, 2021
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Reply from Energie Fitness - Highbury

Hi Ibrahim,

I hope you're well.

Thank you for the glowing review and for taking the time to share your feedback with us. We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.

Best wishes,

énergie Fitness Central Team

Rated 5 out of 5 stars

Nice gym

Nice gym, clean, organize and good team.

June 25, 2021
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Reply from Energie Fitness - Highbury

Hi Mehdi,

Wow – thanks for your kind comments! We are so happy that our gym was everything you hoped it would be and that you are enjoying your énergie Fitness experience.

Our instructors are passionate about helping you achieve your fitness goals and they thrive on happy members so I’ll pass your feedback on to them. Our aim is to inspire you with #positiveénergie and it’s amazing that we made it happen for you.

Please come back for more fun and fitness, right here where you belong!

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

Amazing Environment

I really like the non judgemental environment in this gym. It’s got a variety of equipment and lots of free space. The instructors are very helpful. All users are friendly

June 24, 2021
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Reply from Energie Fitness - Highbury

Hi YL,

I hope you're well.

Thank you for the glowing review and for taking the time to share your feedback with us. We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.

Best wishes,

énergie Fitness Central Team

Rated 5 out of 5 stars

Really great affordable gym

Really great affordable gym, equipment is always available and clean and tidy

June 18, 2021
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Reply from Energie Fitness - Highbury

Hi there,

Really appreciate you taking the time to leave such positive feedback for us, it's great to hear what our members think. We hope we can continue to deliver a stellar service and to see you in the gym again soon.

Thanks again,

énergie Fitness Central Team

Rated 4 out of 5 stars

Great Value :)

June 18, 2021
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Reply from Energie Fitness - Highbury

Hi there,

Thank for leaving us feedback, your kind words mean so much to us and we sincerely hope we can continue to deliver a top-notch service. We're always looking to improve so if you have any suggestions please speak to a member of staff.

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

Great workout space

Good space, lots of machines and equipment, good beats, friendly trainers!

June 18, 2021
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Reply from Energie Fitness - Highbury

Hi SM,

Really appreciate you taking the time to leave such positive feedback for us, it's great to hear what our members think. We hope we can continue to deliver a stellar service and to see you in the gym again soon.

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

Very nice neighbourhood gym

Very nice neighbourhood gym with very efficient use of space. Ideal for daily use. The staff and people who manage the place are always around for a quick tip about the workout or any conversation. I can't exactly point out why, but the overall experience was welcoming and very homely. All the way from joining to daily usage. They are also very quick about any feedback the members give. Would highly recommend it.

June 3, 2021
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Reply from Energie Fitness - Highbury

Hi Sashank,

I hope you're well.

We at énergie Fitness are so glad to hear you're enjoying your health and fitness experience with us. We're always trying to improve so if you have any ideas please feel free to speak to a member of staff and they will be more than happy to listen to your suggestions.

Thanks for taking the time to leave us feedback.

Best wishes,

énergie Fitness Central Team

Rated 4 out of 5 stars

Okay

Okay, not bad.

May 22, 2021
Energie Fitness - Highbury logo

Reply from Energie Fitness - Highbury

Hi Shaneka,

Thanks for taking the time to leave a review, your positive feedback means so much to us. However, it does sound like we're a few steps of delivering a perfect member experience and we will work really hard to close that gap. If you have any suggestions for improvement, please feel free to run it by a member of staff.

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

Really happy to be back

This is the best place to achieve your goals, very nice staff

May 21, 2021
Energie Fitness - Highbury logo

Reply from Energie Fitness - Highbury

Hi Walter,

Really appreciate you taking the time to leave such positive feedback for us, it's great to hear what our members think. We hope we can continue to deliver a stellar service and to see you in the gym again soon.

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

Great gym and brilliantly helpful staff…

Great gym and brilliantly helpful staff - Jade totally sorted out a confusing membership issue for me almost in an instant!

May 18, 2021
Unprompted review
Energie Fitness - Highbury logo

Reply from Energie Fitness - Highbury

Hey Jon,

Thanks for your great review of our gym. We love hearing from happy members and it’s truly rewarding to hear that we’ve made a positive difference to you on your fitness journey.

Our trainer works hard to make sure members enjoy every minute of their workout so I’ll be sure to pass your kind words on to them.

Thanks again, and we hope to see you again soon!

énergie Fitness Central Team

Rated 5 out of 5 stars

New at the gym

I join the gym about 3 weeks ago. I go mostly around 11 am and is great time to be there, as is not too busy. Staff are very nice/friendly and everyone looks after the equipment that use, so I’ll say that everything is well cleaned and tidy.

May 15, 2021
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Reply from Energie Fitness - Highbury

Hey Andrei,

Thanks ever so much for your glowing review of our gym. Our team really appreciates all feedback from our valued members. We hope we can continue to deliver a top-notch service and to see you in the gym again soon!

Have a great day,

énergie Fitness Central Team

Rated 4 out of 5 stars

Great local gym

Easy to use equipments, friendly staff and a great local gym!

May 14, 2021
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Reply from Energie Fitness - Highbury

Hi there,

Thanks for your kind words – you’ve made our day! We’re thrilled that you have been enjoying our gym so far. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience. It seems we're a few steps for us to be perfect but we will try our hardest to close that gap in the near future.

Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.

Best wishes,

énergie Fitness Central Team

Rated 4 out of 5 stars
Energie Fitness - Highbury logo

Reply from Energie Fitness - Highbury

Hi Alex,

Thank for leaving us feedback, your kind words mean so much to us and we sincerely hope we can continue to deliver a top-notch service. We're always looking to improve so if you have any suggestions please speak to a member of staff.

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

One of the friendliest gyms I've ever…

One of the friendliest gyms I've ever joined! The staff make a real effort to make you feel welcome. Very well-equipped and very clean. Has a great community feel and is highly inclusive thanks to the lack of egos and unpleasantness you find at other gyms. All for a great price too!

May 7, 2021
Energie Fitness - Highbury logo

Reply from Energie Fitness - Highbury

Hey Owen,

Thanks for your great review of our gym. We love hearing from happy members and it’s truly rewarding to hear that we’ve made a positive difference to you on your fitness journey.

Our trainer works hard to make sure members enjoy every minute of their workout so I’ll be sure to pass your kind words on to them.

Thanks again, and we hope to see you again soon!

énergie Fitness Central Team

Rated 5 out of 5 stars

Great little gym with plenty of…

Great little gym with plenty of equipment, the staff are super nice and ver engaging. Staff are very helpful and thoughtful n provide great customer service.

May 7, 2021
Energie Fitness - Highbury logo

Reply from Energie Fitness - Highbury

Hey Ricardo,

Thanks ever so much for your glowing review of our gym. Our team really appreciates all feedback from our valued members. We hope we can continue to deliver a top-notch service and to see you in the gym again soon!

Have a great day,

énergie Fitness Central Team

Rated 4 out of 5 stars

Good price

The space is not big, but there is a variety of machines/weights and the price is great!

May 7, 2021
Energie Fitness - Highbury logo

Reply from Energie Fitness - Highbury

Hi Ana,

Thanks for taking the time to leave a review, your positive feedback means so much to us. However, it does sound like we're a few steps of delivering a perfect member experience and we will work really hard to close that gap. If you have any suggestions for improvement, please feel free to run it by a member of staff.

Thanks again,

énergie Fitness Central Team

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