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Energie Fitness - Highbury Reviews 

206
TrustScore 4.5 out of 5

4.4

Energie Fitness Gym Highbury & Islington, 555 Liverpool Road, N7 8NP London, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Lovely local gym with approachable, friendly and knowledgeable staff. Great classes- I attend the yoga and pilates here- never disappointed with regular helpful teachers. Great value for money.

Rated 5 out of 5 stars

I have been a engergie gym member for over ten years. I like attending Holloway gym because I love spin class with Petra, and staff (Jade and David) are really helpful friendly and supportive Th... See more

Rated 5 out of 5 stars

Really enjoying this gym. Venus is incredibly kind and given I was nervous joining the gym she always makes me feel comfortable and welcome, especially on my first day.

Rated 1 out of 5 stars

I emailed last month to cancel my membership and didn't get a response. It's meant that I have paid another months fee and it won't cancel till the end of next month. I emailed again this week and sti... See more


Company details

  1. Fitness and Nutrition Service
  2. Fitness Center
  3. Fitness class
  4. Gym
  5. Personal Trainer

Written by the company

A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.

READY WHEN YOU ARE

Written by the company

We'd love you to join us!
All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.

The energie fitness promise

Our promise to our members...

We are here to wow you: We are on a mission to amaze and delight you We play: Energie by name and energie by nature – we will make you sweat and smile A place for you: You don’t just join our gym you join our family! We’ve got your back: Your experience delivered on your terms It's personal: We believe in you and your personal victory when you win we win!

Contact info

  • Energie Fitness Gym Highbury & Islington, 555 Liverpool Road, N7 8NP, London, United Kingdom

4.4

Excellent

TrustScore 4.5 out of 5

206 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 2 weeks

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4.4

All reviews

(206)

593 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really good

Really good, has all the equipment you need to complete a full body workout.

May 7, 2021
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Reply from Energie Fitness - Highbury

Hey there,

Thanks for your great review of our gym. We love hearing from happy members and it’s truly rewarding to hear that we’ve made a positive difference to you on your fitness journey.

Our trainer works hard to make sure members enjoy every minute of their workout so I’ll be sure to pass your kind words on to them.

Thanks again, and we hope to see you again soon!

énergie Fitness Central Team

Rated 5 out of 5 stars

Fantastic gym very clean and tidy

Fantastic gym very clean and tidy, but most of all the gym is doing well with the cleaning stations and social distancing to. Would highly recommend

April 30, 2021
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Reply from Energie Fitness - Highbury

Hi Darren,

Really appreciate you taking the time to leave such positive feedback for us, it's great to hear what our members think. We hope we can continue to deliver a stellar service and to see you in the gym again soon.

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

The staff and facilities are superb

The staff and facilities are superb, the environment is very good for getting back into the gym, I find the support from the staff is very friendly too

April 23, 2021
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Reply from Energie Fitness - Highbury

Hey there,

Thanks ever so much for your glowing review of our gym. Our team really appreciates all feedback from our valued members. We hope we can continue to deliver a top-notch service and to see you in the gym again soon!

Have a great day,

énergie Fitness Central Team

Rated 5 out of 5 stars

Everything you need

Helpful, well equipped, everything you need really.

April 23, 2021
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Reply from Energie Fitness - Highbury

Hi Emma,

We are so happy to hear that our team members are delivering the top-notch health and fitness experience we hope to provide to every member that walks through our gym doors.

Thank you for taking the time to leave a review, we really appreciate your kind words.

Have a great day,

énergie Fitness Central Team

Rated 5 out of 5 stars

Very nice and clean environment,

Very nice and clean environment,
all the machines are pretty new and staff is super helpful
totally recommend it!

April 23, 2021
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Reply from Energie Fitness - Highbury

Hey Allan,

Thanks ever so much for your glowing review of our gym. Our team really appreciates all feedback from our valued members. We hope we can continue to deliver a top-notch service and to see you in the gym again soon!

Have a great day,

énergie Fitness Central Team

Rated 5 out of 5 stars

Very friendly and helpful staff

It feels amazing to join energy fitness after a period of over 12 months lockdown! The gym is very tidy and respectful to COVID restrictions. Booking a venue slot prior to attending the gym is a fantastic idea to minimize the crowd. The staff are amazing and very helpful when needed. I am overall very happy so far.

April 23, 2021
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Reply from Energie Fitness - Highbury

Hi Shayne,

I hope you're well.

Your positive feedback is very much appreciated by all of us here at énergie Fitness, it's what drives us to keep delivering amazing service so you can reach your fitness goals. We hope to see you again soon!

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

Nice gym good staff

April 16, 2021
Energie Fitness - Highbury logo

Reply from Energie Fitness - Highbury

Hi Mark,

We are so happy to hear that our team members are delivering the top-notch health and fitness experience we hope to provide to every member that walks through our gym doors.

Thank you for taking the time to leave a review, we really appreciate your kind words.

Have a great day,

énergie Fitness Central Team

Rated 5 out of 5 stars

Great Gym

Though small, it is a lovely gym. The staff is really helpful and approachable. Not too expensive either. Clean, cheap, well kept and very friendly. Great atmos.

February 21, 2021
Unprompted review
Energie Fitness - Highbury logo

Reply from Energie Fitness - Highbury

Hi Jean,

We are so happy to hear that our team members are delivering the top-notch health and fitness experience we hope to provide to every member that walks through our gym doors.

Thank you for taking the time to leave a review, we really appreciate your kind words.

Have a great day,

énergie Fitness Central Team

Rated 4 out of 5 stars

Great Gym!

Great Gym! I’ve really enjoyed their spinning classes on Monday and Wednesday evenings, I always leave feeling like I got a good work out. Personal training has also been beneficial and inexpensive. The workouts are always fun and challenging at the same time. During previous lockdown and the current one, the staff have continued to stay in touch and have been supportive in making sure you are still able to reach your fitness goals despite the current climate right now.

February 3, 2021
Unprompted review
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Reply from Energie Fitness - Highbury

Hi Chan,

Thanks for your kind words – you’ve made our day! We’re thrilled that you have been enjoying our gym so far. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience. It seems we're a few steps for us to be perfect, but we will try our hardest to close that gap soon.

Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.

Have a great day,

énergie Fitness Central Team

Rated 5 out of 5 stars

New Gym Member review

I have joined this gym quite recently (in the last few months) and have experienced varying degrees of lockdown restriction with them! At the moment gyms are shut and we have had to switch to an online platform. The classes that have been offered online have honestly been one of the things keeping me going through lockdown and all of the instructors are amazing at what they do! Whenever I come into the gym everyone who works there is friendly and approachable. Its only a small gym but has everything you need. Definitely one of the cheapest memberships you can get in London and you get more than you pay for! Highly recommend to anyone in the surrounding areas 🙂

January 27, 2021
Unprompted review
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Reply from Energie Fitness - Highbury

Hi Lauren,

We are so happy to hear that our team members are delivering the top-notch health and fitness experience we hope to provide to every member that walks through our gym doors.

Thank you for taking the time to leave a review, we really appreciate your kind words.

Have a great day,

énergie Fitness Central Team

Rated 4 out of 5 stars

Positive experience all way through

Positive experience all way through. I have been a member of this club for more than four years because it's good price for value. Convenient location, have all the equipment that I use to train and the membership vs. equipment ratio is good.

January 24, 2021
Unprompted review
Energie Fitness - Highbury logo

Reply from Energie Fitness - Highbury

Hey Carmen,

Thanks for your kind words – you’ve made our day! We’re thrilled that you have been enjoying our gym so far. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience. It seems we're a few steps for us to be perfect, but we will try our hardest to close that gap soon.

Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.

Have a great day,

énergie Fitness Central Team

Rated 5 out of 5 stars

They help you feel like you matter to them.

I'd used this gym for 3 years and really liked the size, atmosphere, range of equipment and friendly people. I stopped going in between lockdowns but kept my membership open. Today, when I had a query, a gym employee rang me immediately and was customer-focussed in a really 'human' way. I think you get a personal service from this gym - it feels like you matter.

January 22, 2021
Unprompted review
Energie Fitness - Highbury logo

Reply from Energie Fitness - Highbury

Hey jean,

Thanks ever so much for your glowing review of our gym. Our team really appreciates all feedback from our valued members. We hope we can continue to deliver a top-notch service and to see you in the gym again soon!

Have a great day,

énergie Fitness Central Team

Rated 5 out of 5 stars

Though small

Though small, it is a lovely gym. The staff is really helpful and approachable. Not too expensive either.

January 22, 2021
Unprompted review
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Reply from Energie Fitness - Highbury

Hi Ansatasios,

Wow! Thank you so much for leaving such positive feedback for us. Our team members love to hear when they've done a great job, it's what drives them to keep on delivering a great service.

Thanks again for leaving a review, it's really important to us to hear what our members think.

Have a great day,

énergie Fitness Central Team

Rated 4 out of 5 stars

Really great value gym

Really great value gym, I’ve been a member for 5 years and they’re a really friendly helpful team. Classes are short but effective and often small numbers so you get good one on one tuition at times.

January 18, 2021
Unprompted review
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Reply from Energie Fitness - Highbury

Hi Antonia,

Thank for leaving us feedback, your kind words mean so much to us and we sincerely hope we can continue to deliver a top-notch service. We're always looking to improve so if you have any suggestions please speak to a member of staff.

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

Great gym in a good location

Great gym in a good location. Throughly enjoyed the classes, particularly the LBT ones. Would recommend to those considering joining.

January 14, 2021
Unprompted review
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Reply from Energie Fitness - Highbury

Hi Raya,

We are so happy to hear that our team members are delivering the top-notch health and fitness experience we hope to provide to every member that walks through our gym doors.

Thank you for taking the time to leave a review, we really appreciate your kind words.

Have a great day,

énergie Fitness Central Team

Rated 4 out of 5 stars

Great little gym

Great little gym. Clean, cheap, well kept and very friendly. Nice staff and clients. Great atmos. Would be five stars if they had a pool and steam but can’t have everything for that price!!!

January 13, 2021
Unprompted review
Energie Fitness - Highbury logo

Reply from Energie Fitness - Highbury

Hi there,

Thank for leaving us feedback, your kind words mean so much to us and we sincerely hope we can continue to deliver a top-notch service. We're always looking to improve so if you have any suggestions please speak to a member of staff.

Thanks again,

énergie Fitness Central Team

Rated 4 out of 5 stars

I have been a member of the gym for…

I have been a member of the gym for several years and have seen many changes. However, the gym equipment, facilities, great supportive staff and atmosphere remains the same. I enjoy the spin classes, and using the various gym equipment and have also benefited from good/challenging and cost effective personal training.
I would definitely recommend this gym

January 9, 2021
Unprompted review
Energie Fitness - Highbury logo

Reply from Energie Fitness - Highbury

Hi Tina,

Thanks for taking the time to leave a review, your positive feedback means so much to us. However, it does sound like we're a few steps of delivering a perfect member experience and we will work really hard to close that gap. If you have any suggestions for improvement, please feel free to run it by a member of staff.

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

Join!

The staff make it worth joining Énergie at Highbury. They’re so friendly, always willing to help and just generally nice compared to other gyms I’ve been in which all have the same equipment. Makes a difference when you come in.

Gym is great too and they’ve recently re done all the material on the weights machines.

Yes it’s not big and yes it’s not one of the top end fancy gyms but it’s excellent value for money and I’d recommend joining to everyone.

January 7, 2021
Unprompted review
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Reply from Energie Fitness - Highbury

Hi Marc,

I hope you're well.

Your positive feedback is very much appreciated by all of us here at énergie Fitness, it's what drives us to keep delivering amazing service so you can reach your fitness goals. We hope to see you again soon!

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

Great staff and equipment!!

January 6, 2021
Unprompted review
Energie Fitness - Highbury logo

Reply from Energie Fitness - Highbury

Hi Hp,

Thanks ever so much for taking the time to leave us feedback.

By the sounds of it you've loved your énergie Fitness experience so far. Our team members love to hear positive feedback from our valued members, it's what drives to go that extra mile for you! Our trainers are always working hard to deliver an experience that motivates you to achieve your fitness goals. We hope to see you in the gym again soon.

Best wishes,

énergie Fitness Central Team

Rated 5 out of 5 stars

Best value gym in central London

The membership was very easy to sign up for online. They staff are very friendly and helpful and it is very reasonably priced for central
London. It had all the equipment and areas I needed and I will miss going here (moving out of the country).

December 26, 2020
Unprompted review
Energie Fitness - Highbury logo

Reply from Energie Fitness - Highbury

Hi Thomas,

Thanks ever so much for taking the time to leave us feedback.

By the sounds of it you've loved your énergie Fitness experience so far. We love to hear positive feedback from our valued members, it's what drives to go that extra mile for you! Our trainers are always working hard to deliver an experience that motivates you to achieve your fitness goals. We hope to see you in the gym again soon.

Best wishes,

énergie Fitness Central Team

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