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Energie Fitness - Highbury Reviews 

206
TrustScore 4.5 out of 5

4.4

Energie Fitness Gym Highbury & Islington, 555 Liverpool Road, N7 8NP London, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Lovely local gym with approachable, friendly and knowledgeable staff. Great classes- I attend the yoga and pilates here- never disappointed with regular helpful teachers. Great value for money.

Rated 5 out of 5 stars

I have been a engergie gym member for over ten years. I like attending Holloway gym because I love spin class with Petra, and staff (Jade and David) are really helpful friendly and supportive Th... See more

Rated 5 out of 5 stars

Really enjoying this gym. Venus is incredibly kind and given I was nervous joining the gym she always makes me feel comfortable and welcome, especially on my first day.

Rated 1 out of 5 stars

I emailed last month to cancel my membership and didn't get a response. It's meant that I have paid another months fee and it won't cancel till the end of next month. I emailed again this week and sti... See more


Company details

  1. Fitness and Nutrition Service
  2. Fitness Center
  3. Fitness class
  4. Gym
  5. Personal Trainer

Written by the company

A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.

READY WHEN YOU ARE

Written by the company

We'd love you to join us!
All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.

The energie fitness promise

Our promise to our members...

We are here to wow you: We are on a mission to amaze and delight you We play: Energie by name and energie by nature – we will make you sweat and smile A place for you: You don’t just join our gym you join our family! We’ve got your back: Your experience delivered on your terms It's personal: We believe in you and your personal victory when you win we win!

Contact info

  • Energie Fitness Gym Highbury & Islington, 555 Liverpool Road, N7 8NP, London, United Kingdom

4.4

Excellent

TrustScore 4.5 out of 5

206 reviews

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4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 2 weeks

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4.4

All reviews

(206)

594 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic

Fantastic, warm and friendly service! Super easy to start a membership, lots of options and unbelievably well priced. Can’t wait to get my fitness journey started here!

December 18, 2020
Unprompted review
Energie Fitness - Highbury logo

Reply from Energie Fitness - Highbury

Hi Mathilda,

Thanks for your kind words – you’ve made our day! We’re thrilled that you are enjoying the gym. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience.

Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.

Best wishes,

énergie Fitness Central Team

Rated 5 out of 5 stars

Great

Great! Really friendly staff as well:)

December 15, 2020
Unprompted review
Energie Fitness - Highbury logo

Reply from Energie Fitness - Highbury

Hi Isabel,

Thanks ever so much for taking the time to leave us feedback.

By the sounds of it you've loved your énergie Fitness experience so far. We love to hear positive feedback from our valued members, it's what drives to go that extra mile for you! Our trainers are always working hard to deliver an experience that motivates you to achieve your fitness goals. We hope to see you in the gym again soon.

Best wishes,

énergie Fitness Central Team

Rated 5 out of 5 stars

Reaaally good

It's one of the best gym I'd ever seen. Yes, maybe it's not huge, but has all the things that you need. Furthermore, the staff is so nice and helpful. To sum up, you can feel like home when you go to this gym and that's what I'm always looking for.

December 11, 2020
Energie Fitness - Highbury logo

Reply from Energie Fitness - Highbury

Hi Ana,

I hope you're well.

Your positive feedback is very much appreciated by all of us here at énergie Fitness, it's what drives us to keep delivering amazing service so you can reach your fitness goals. We hope to see you again soon!

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

Five star gym experience

I joined the gym just before the recent lockdown, and I’m so glad to be back. I only go to the classes, there’s a nice wide range available. Sometimes a bit burpee heavy, but I’m just not very good at them :)
The premises is clean, the staff are approachable and friendly. Overall a great gym experience, especially for the low price.

December 4, 2020
Unprompted review
Energie Fitness - Highbury logo

Reply from Energie Fitness - Highbury

Hi Bronagh,

I hope you're well.

Thank you for the glowing review and for taking the time to share your feedback with us. We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.

Best wishes,

énergie Fitness Central Team

Rated 4 out of 5 stars

The staff at this gym is great

The staff at this gym is great, gym is clean, and the neighborhood location is convenient.
The gym is small and can be crowded at times. I would recommend working with the staff to know when peak times are, if you want to avoid waiting for equipment.

December 3, 2020
Unprompted review
Energie Fitness - Highbury logo

Reply from Energie Fitness - Highbury

Hi Benjamin,

Thanks ever so much for leaving your kind words, it's what drives us to continue to deliver a brilliant health and fitness experience.

It's great to hear that our staff members are providing the top-notch service we aim to provide to every member that walks through our doors. It's sounds as if we're a couple steps of being perfect so please feel free to run any suggestions by a member of staff and they will be more than happy to listen.

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

Great gym

Great gym, good opening hours, friendly staff

November 13, 2020
Energie Fitness - Highbury logo

Reply from Energie Fitness - Highbury

Hi Timothy,

I hope you're well.

We really appreciate you taking the time to leave us a review, your positive feedback is what drives us. We're so happy to hear that your enjoying your énergie Fitness experience and we hope to see you back at the gym soon!

Have a great day,

énergie Fitness Central Team

Rated 5 out of 5 stars

Everything you need at a reasonable…

Everything you need at a reasonable price

November 10, 2020
Energie Fitness - Highbury logo

Reply from Energie Fitness - Highbury

Hi Anthony,

Wow – thanks for your kind comments! We are so happy that our gym was everything you hoped it would be and that you are enjoying your énergie Fitness experience.

Our instructors are passionate about helping you achieve your fitness goals and they thrive on happy members so I’ll pass your feedback on to them. Our aim is to inspire you with #positiveénergie and it’s amazing that we made it happen for you.

Please come back for more fun and fitness, right here where you belong!

Thanks again,

énergie Fitness Central Team

Rated 4 out of 5 stars

Meets my needs

October 30, 2020
Energie Fitness - Highbury logo

Reply from Energie Fitness - Highbury

Hi Jevan,

Wow – thanks for your kind comments! We are so happy that our gym was everything you hoped it would be and that you are enjoying your énergie Fitness experience

Our instructors are passionate about helping you achieve your fitness goals and they thrive on happy members so I’ll pass your feedback on to them. Our aim is to inspire you with #positiveénergie and it’s amazing that we made it happen for you.

If you have any suggestions for improvement, please run it by a member of staff and they will be more than happy to listen.

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

Great facility

Great gym, friendly, clean and spacious. Staff are easily approachable and enough equipment to go around.

October 30, 2020
Energie Fitness - Highbury logo

Reply from Energie Fitness - Highbury

Hi M.C.,

Thanks ever so much for taking the time to leave us feedback.

By the sounds of it you've loved your énergie Fitness experience so far. Our team members love to hear positive feedback from our valued members, it's what drives to go that extra mile for you! Our trainers are always working hard to deliver an experience that motivates you to achieve your fitness goals. We hope to see you in the gym again soon.

Best wishes,

énergie Fitness Central Team

Rated 4 out of 5 stars

The gym where you will find your neighbours

The gym where you will find your neighbours, which means it's never crazy busy. Small gym but with all the equipment you need. I just wish it had more classes in different times, but the ones happening are really nice.
The staff is always nice and welcoming, and available to help you anytime.
Clean and with safety measurements in place.

October 21, 2020
Energie Fitness - Highbury logo

Reply from Energie Fitness - Highbury

Hi Rita,

Wow – thanks for your kind comments! We are so happy that our gym was everything you hoped it would be and that you are enjoying your énergie Fitness experience

Our instructors are passionate about helping you achieve your fitness goals and they thrive on happy members so I’ll pass your feedback on to them. Our aim is to inspire you with #positiveénergie and it’s amazing that we made it happen for you.

If you have any suggestions for improvement, please run it by a member of staff and they will be more than happy to listen.

Thanks again,

énergie Fitness Central Team

Rated 4 out of 5 stars

Really nice

Really nice, clean gym. Be good if there were some more leg machines like abductor, adductor, lying hamstring curl

October 16, 2020
Energie Fitness - Highbury logo

Reply from Energie Fitness - Highbury

Hi Charlotte,

Thanks ever so much for leaving your kind words, it's what drives us to continue to deliver a brilliant health and fitness experience.

It's great to hear that our staff members are providing the top-notch service we aim to provide to every member that walks through our doors. It's sounds as if we're a couple steps of being perfect so please feel free to run any suggestions by a member of staff and they will be more than happy to listen.

Thanks again,

énergie Fitness Central Team

Rated 4 out of 5 stars

Great team of people who are always…

Great team of people who are always very helpful. The space works really well and there’s a great mix of people which creates a positive atmosphere. Good value for money too!

October 7, 2020
Unprompted review
Energie Fitness - Highbury logo

Reply from Energie Fitness - Highbury

Hi Siegfried,

Wow – thanks for your kind comments! We are so happy that our gym was everything you hoped it would be and that you are enjoying your énergie Fitness experience

Our instructors are passionate about helping you achieve your fitness goals and they thrive on happy members so I’ll pass your feedback on to them. Our aim is to inspire you with #positiveénergie and it’s amazing that we made it happen for you.

If you have any suggestions for improvement, please run it by a member of staff and they will be more than happy to listen.

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

friendly little gym

friendly little gym. super value for money

October 2, 2020
Unprompted review
Energie Fitness - Highbury logo

Reply from Energie Fitness - Highbury

Hi there,

I hope you're well.

Your positive feedback is very much appreciated by all of us here at énergie Fitness, it's what drives us to keep delivering amazing service so you can reach your fitness goals. We hope to see you again soon!

Thanks again,

énergie Fitness Central Team

Rated 1 out of 5 stars

Keep sending me crap

October 2, 2020
Unprompted review
Energie Fitness - Highbury logo

Reply from Energie Fitness - Highbury

Hey Matt.

We at énergie Fitness are very sorry to hear that you are frustrated with some of the marketing communications being sent to you. If this issue persists please contact us at communications@energiecentral.com and we will help to ensure you are opted-out of all communications.

Thank you for taking the time to feedback to us, we really appreciate it.

Best wishes,
énergie Fitness Central Team

Rated 4 out of 5 stars

Very good Gym

October 2, 2020
Unprompted review
Energie Fitness - Highbury logo

Reply from Energie Fitness - Highbury

Hey Ntenis,

We really appreciate you leaving us feedback, we're always trying to improve the énergie Fitness experience.

We at énergie Fitness are so happy to hear that you are enjoying the gym and the staff are delivering the top-notch service we strive to provide. Our trainers are always working hard to make sure our members are enjoying their time at the gym and they love to hear when they have done a good job! If you think we have any room for improvement, feel free to speak to a member of staff and they will be more than happy to listen to any suggestions you have.

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

Its bigger than it looks inside

Its bigger than it looks inside, staff are friendly plenty of equipment worth the money

October 2, 2020
Unprompted review
Energie Fitness - Highbury logo

Reply from Energie Fitness - Highbury

Hi there,

I hope you're well.

Your positive feedback is very much appreciated by all of us here at énergie Fitness, it's what drives us to keep delivering amazing service so you can reach your fitness goals. We hope to see you again soon!

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

Happy

Friendly staff lovely gym and there is someone always ready to help. Plus the price is good

September 26, 2020
Unprompted review
Energie Fitness - Highbury logo

Reply from Energie Fitness - Highbury

Hi there,

Thanks for your kind words – you’ve made our day! We’re thrilled that you enjoyed using our gym. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience.

Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.

Best wishes,

énergie Fitness Central Team

Rated 5 out of 5 stars

Really good gym

Really good gym. They really keep the measures to make sure that everyone remains safe. Their classes are really good and keep you enrgezied and motivated .

September 25, 2020
Unprompted review
Energie Fitness - Highbury logo

Reply from Energie Fitness - Highbury

Hi there,

I hope you're well.

Your positive feedback is very much appreciated from all of us here at énergie Fitness, it's what drives us to keep delivering amazing service so you can reach your fitness goals. We hope to see you again soon!

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

Staff always helpful and willing

Staff always helpful and willing to advise on all aspects of fitness and healthy living. Equipment is spot on and you never have trouble from other members.
Could do with a more proactive reminder to gym users that use of equipment for anything other than designed for and as such blocking the one way system for Covid protection at the cable cross overs is a no no as it’s a breach of government laws for operating policies to ensure public safety. The one way system is in place for public/ members protection and should really be monitored more closely. Covid-19 kills! And we all have to do our bit.

September 25, 2020
Unprompted review
Energie Fitness - Highbury logo

Reply from Energie Fitness - Highbury

Hi Robert,

Thank you for taking the time to review us. We’re thrilled to hear that you had a great experience with us at énergie Fitness.

Our instructors are continually improving and innovating their classes and keeping track of the best new gym equipment on the market so please come back and check us out again soon to see what’s new!

Thanks again – we appreciate it!

Have a great day!

énergie Fitness Central Team

Rated 5 out of 5 stars

Gym is clean and tidy with proper signs…

Gym is clean and tidy with proper signs and social distancing. The app is great so you can check how many people are in the gym before going there to avoid busy times.

September 25, 2020
Unprompted review
Energie Fitness - Highbury logo

Reply from Energie Fitness - Highbury

Hey Marcus,

We really appreciate you taking the time to leave your kind words, you've made our day. We will continue work hard so we can consistently deliver this amazing service to you. See you soon!

Thanks again,

énergie Fitness Central Team

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