Energie Fitness - Kettering Reviews 150

concerns have arisen regarding the current manager's behavior and professionalism. I has been a member of the gym for a considerable period of time and has increasingly felt uncomfortable due to interactions that she believes have crossed professional boundaries. Rather than creating a supportive and respectful atmosphere, some of the manager's conduct has left her feeling uneasy and, at times, unsafe.
Most people attend a gym not only to improve their physical health but also to become part of a positive community, meet like-minded people, and feel comfortable in their surroundings. While management has every right to enforce rules and maintain standards, there is an important distinction between carrying out managerial responsibilities and becoming overly involved in members' personal interactions or creating an environment where members feel judged or uncomfortable. Kettering Branch - SEAN ( Manager )

Been going to this gym 3 years now and I love the atmosphere and the staff (easy and great to talk to). New machines are also amazing nothing i would really change, the only negative i can really think of is that some machines are limited in the case or changing it's settings and distance but even then it's manageable.great gym.

This gym is an absolute disgrace when it comes to customer service. The staff were dismissive, unhelpful, and clearly uninterested in treating members with even basic respect. Simple questions were met with attitude, issues were ignored rather than resolved, and it genuinely felt like once they had your money, they couldn’t care less.
For a place that’s supposed to promote discipline and professionalism, the way customers are treated here is embarrassing. There is no accountability, no clear communication, and no effort to make things right when problems arise. I’ve been to many gyms, and this is by far the worst customer service experience I’ve had.
If you value your time, money, and being treated like a human being, do yourself a favor and look elsewhere.

The gym is located in a good location. I've been going to the gym for 2 years. I only use the part with machines and dumbbells. I don't like the fact that every time a machine breaks down, we have to wait a long time for repairs (up to 3 months).
On social media, staff mainly favor only new participants in a visible way. I do not recommend taking part in competitions organized by the staff because they behave dishonestly. So much so that they deleted me from social media for making me inconvenienced by drawing attention to them.
Parking is free for 4 hours but sometimes the parking company makes a mistake and issues you a ticket for parking over 90 minutes. Unfortunately the gym manager will not help you. Personally I received a summons for a parking ticket and if I lose the court case I will have to pay over £600.

Love the gym. Im here years now. Very friendly Team. Equipment maintence top noch. My fav. Place to Be.

i like it and i feel better

They charge £20 for a single failed direct debit. That's not on.

I really love the gym everything about it is amazing and I had a great time

Excellent service

The company is always ready to serve customers

The fitness gym is old and not very well maintained. The walls are dirty, and many appliances are damaged by too much use. Some barbell pads are literally dirty/greasy. Another thing that for me is a disadvantage, the fact that the mirrors are few and narrow, you can not see if you are doing an exercise correctly or not.
Also, you have nowhere to put your things if you go to the gym after 10 o'clock.
For the subscription price you have, you should really make some improvements.

Response: Yeah, there are only 6 lockers and everyone else is using the floor near them most of the time..

Amazing people, great gym. Helpful in every manor!

I'm sorry but I don't feel like I can breathe when I'm in the gym it's to slow and I just want to cancel my membership

The team that work here are always so helpful and friendly and it is such good value for money.

The staff is so welcoming and friendly
I've just started I have no complaints so far so good

Good gym , good equipment and the price not expansive , I like it