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Energie Fitness - Palmers Green Reviews 

214
TrustScore 4.5 out of 5

4.4

Broomfield lane, Palmers Green, N13 4EY London, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I have been going to this gym since I was 16. In the 2 years I've been here, I've never once felt uncomfortable because of a guy. After negative experiences at other gyms, I am very grateful - not jus... See more

Rated 5 out of 5 stars

Very impressed with this gym. I can’t wait to attend. The layout is fantastic. I felt so comfortable attending and joining especially as a big women! The personal trainer Nicholas Evagora really s... See more

Rated 1 out of 5 stars

Staff are kind and helpful, the gym is fairly clean. However, plates and dummbells are always all over the place, members don't replace them on the regular basis. It is frustrating to start a workou... See more

Company replied

Rated 5 out of 5 stars

I’ve recently signed up to the gym and think it’s fantastic. The staff are always welcoming and friendly greeting you on arrival. I love how quiet the gym is and that you can always get on the de... See more


Company details

  1. Fitness and Nutrition Service
  2. Fitness Center
  3. Fitness class
  4. Gym
  5. Personal Trainer

Written by the company

A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.

READY WHEN YOU ARE

Written by the company

We'd love you to join us!
All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.

The energie fitness promise

Our promise to our members...

We are here to wow you: We are on a mission to amaze and delight you We play: Energie by name and energie by nature – we will make you sweat and smile A place for you: You don’t just join our gym you join our family! We’ve got your back: Your experience delivered on your terms It's personal: We believe in you and your personal victory when you win we win!

Contact info

  • Broomfield lane, Palmers Green, N13 4EY, London, United Kingdom

4.4

Excellent

TrustScore 4.5 out of 5

214 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 42% of negative reviews

Typically replies within 1 month

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4.4

All reviews

(214)

631 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Safe Environment

I have been going to this gym since I was 16. In the 2 years I've been here, I've never once felt uncomfortable because of a guy. After negative experiences at other gyms, I am very grateful - not just for the equipment or classes - but for the genuinely safe environment this gym provided me. To any other girls who might be scared to start going to the gym because of men or harassment, trust me, this is a safe one. 谢谢

February 14, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing!

A brilliant and welcoming staff and place to be! We needed a space to hire for a last minute dance rehearsal and Preeti and her team were so kind and accommodating. Having use of the changing rooms (all super clean) made the world of difference too.

Thank you so much Preeti!

April 12, 2025
Unprompted review
Energie Fitness - Palmers Green logo

Reply from Energie Fitness - Palmers Green

Thank you for your wonderful feedback! We're so pleased to hear you had a great experience. It was our pleasure to accommodate you, and we look forward to welcoming you back again soon.
-Énergie Fitness Team

Rated 5 out of 5 stars

Really friendly gym with amazing staff…

Really friendly gym with amazing staff and great equipment, no matter what workout you want to do this gym provides it all, including amazing classes and instructors. Would recommend to anyone :)

April 13, 2025
Unprompted review
Energie Fitness - Palmers Green logo

Reply from Energie Fitness - Palmers Green

Thanks so much for your kind words Jack! We're really glad you're enjoying the gym, the equipment, and our classes. It means a lot to have your support!

Rated 1 out of 5 stars

They advertise a free trial

They advertise a free trial.
When you sign up for this free trial, instead of sending you details of how to start the trial, they send you an email to sign up for the non-free membership again!
What a waste of time - I will go elsewhere.

January 24, 2025
Unprompted review
Energie Fitness - Palmers Green logo

Reply from Energie Fitness - Palmers Green

Thank you for your feedback, and we're sorry to hear about your experience. When you sign up for a free trial, a member of our team will give you a call to arrange your visit. The email you received was an automated promotional message, not related to your trial booking. Alongside our free trials, we also offer complimentary class trials so you can get a full feel for what we offer. We always recommend contacting the gym directly after signing up to ensure everything is arranged smoothly. We’d love the chance to welcome you properly!

Rated 5 out of 5 stars

Honestly I feel so good having joined…

Honestly I feel so good having joined this fitness group. It is a welcoming place to feel supported and re-energised.
I thoroughly enjoying the yoga classes.
It is much better for people to visit this place instead of going to hospital for minor treatments..we can take charge our health here. I give this place a ☆☆☆☆☆ rating

September 17, 2024
Unprompted review
Energie Fitness - Palmers Green logo

Reply from Energie Fitness - Palmers Green

Thank you so much for your amazing review! We're so glad to hear you're feeling supported and reenergised since joining. It's wonderful that you're enjoying the yoga classes and embracing the benefits of taking charge of your health. Your kind words and 5-star rating mean a lot to us!

Rated 5 out of 5 stars

"Expanding Wellness: Early Morning & Late Evening Sessions

The current offerings are very helpful, but it would be great to add more morning sessions and classes after 6:30 PM, such as Pilates and yoga. The timings during the day aren’t convenient for those who work, so having sessions at 7 AM or in the evening would be much appreciated and likely attract more participants.

September 1, 2024
Unprompted review
Energie Fitness - Palmers Green logo

Reply from Energie Fitness - Palmers Green

Thank you for your valuable feedback! We're currently working on expanding our timetable and plan to introduce more exciting classes, including additional morning and evening options like Pilates and yoga. We really appreciate your input and look forward to making the schedule even more convenient for everyone soon!

Rated 5 out of 5 stars

Énergie Gym has been a fantastic…

Énergie Gym has been a fantastic experience for me so far. What sets this gym apart and contributes to its success is the incredibly welcoming and supportive staff. From the moment I walked in to complete my registration, I was greeted warmly by both the staff and the manager themselves. This immediate sense of welcome helped alleviate my initial shyness and fear, as it was my first time at a gym and I didn't feel comfortable in myself or around others.

The environment at Énergie Gym is non-judgmental and inclusive. Other gym members were also friendly, ensuring that I never felt out of place. The staff are always available and ready to assist, constantly checking in to make sure I'm okay and offering help whenever needed. This ongoing support makes me feel secure and motivated during my workouts.

Additionally, the gym staff booked a one-on-one training session for me, which has been incredibly beneficial in helping me work towards my fitness goals. Their dedication to my personal progress and well-being truly sets Énergie Gym apart. Overall, my experience has been nothing short of amazing, and I look forward to continuing my fitness journey here.

May 16, 2024
Unprompted review
Rated 5 out of 5 stars

Lovely Gym!! Lovely people!!

Made to feel very welcome by all the staff. First gym I've ever used and was quite intimidated but made to very at ease very quickly. Clean environment. Clean equipment. Very good personal training with Nick, even for us lazy dogs!!
Highly recommended.

April 26, 2024
Rated 1 out of 5 stars

I have been going in energy fitness…

I have been going in energy fitness gym the one based in Palmers Green and I cancelled my subscription just after 3 weeks, in 8 years I live in north London i have been in different gyms but this has been the worse, service is not professional, they try to catch you as private client, dumbells and other tools are always busy for private classes, cancellation policy is expensive I had to pay 41 pounds Plas other 29.99 pounds for cancellation, the gym is not spacious, the machine aren't great, so I was really unhappy about everything mostly about the service

April 25, 2024
Unprompted review
Energie Fitness - Palmers Green logo

Reply from Energie Fitness - Palmers Green

Hi there,

I hope you're well.

We're really sorry to hear you did not have a positive experience whilst being a member at énergie Fitness. We want to provide a space to all our members that gets them excited to smash their fitness goals. It certainly seems we have a few areas we need to improve in to reach this goal and we will strive to achieve this in the near future.

Thanks for taking the time to leave a review, your feedback is invaluable to us.

Have a great day,
énergie Fitness Central Team

Rated 4 out of 5 stars

Clean

Clean, friendly, tidy no fuss fantastic work out environment! Staff are knowledgeable about the equipment and the atmosphere in general is friendly.

January 19, 2024
Rated 1 out of 5 stars

Don't bother!

I have been a member of my local branch since the gym first opened. Sadly, it was bought by new management around a year ago, and has gone downhill ever since. I only attend classes, & never use any of the other facilities, so this is my area of interest. Excellent teachers have been lost, classes cancelled and not replaced. New, expensive levels of "premium" membership have been introduced which gives priority booking for classes, so that ordinary members never get the opportunity. Very soon there will be nothing left for me here. Very sad.

January 1, 2024
Unprompted review
Energie Fitness - Palmers Green logo

Reply from Energie Fitness - Palmers Green

Hey Shona,

I hope you're well.

We at énergie Fitness are sorry to hear you are unhappy with certain issues that are arising in your gym. We want to deliver the best possible fitness experience to our valued members but it seems based on your comments we have some way to go to achieve this. Please note all your comments will be taken into account and we will aim to improve in the near future. Please feel free to speak to a member of staff about your concerns and they will be more than happy to support you.

Thank for taking the time to leave a review, your feedback is greatly appreciated.

Best wishes,
énergie Fitness Central Team

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