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Energie Fitness - Palmers Green Reviews 

215
TrustScore 4.5 out of 5

4.6

Broomfield lane, Palmers Green, N13 4EY London, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Energie is a great gym, I had done a boxing class there and the effort from the trainer yassin and the class itself was brilliant. The membership prices are definitely reasonable for what the gym has... See more

Rated 5 out of 5 stars

Very impressed with this gym. I can’t wait to attend. The layout is fantastic. I felt so comfortable attending and joining especially as a big women! The personal trainer Nicholas Evagora really s... See more

Rated 1 out of 5 stars

Staff are kind and helpful, the gym is fairly clean. However, plates and dummbells are always all over the place, members don't replace them on the regular basis. It is frustrating to start a workou... See more

Company replied

Rated 5 out of 5 stars

I have been going to this gym since I was 16. In the 2 years I've been here, I've never once felt uncomfortable because of a guy. After negative experiences at other gyms, I am very grateful - not jus... See more


Company details

  1. Fitness and Nutrition Service
  2. Fitness Center
  3. Fitness class
  4. Gym
  5. Personal Trainer

Written by the company

A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.

READY WHEN YOU ARE

Written by the company

We'd love you to join us!
All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.

The energie fitness promise

Our promise to our members...

We are here to wow you: We are on a mission to amaze and delight you We play: Energie by name and energie by nature – we will make you sweat and smile A place for you: You don’t just join our gym you join our family! We’ve got your back: Your experience delivered on your terms It's personal: We believe in you and your personal victory when you win we win!

Contact info

  • Broomfield lane, Palmers Green, N13 4EY, London, United Kingdom

4.6

Excellent

TrustScore 4.5 out of 5

215 reviews

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Asks customers to review

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Replied to 33% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(215)

594 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It’s been great

It’s been great - I do Pilates yoga and kettlebells. The trainers have all been really attentive and encouraging.

My only criticism is that the room downstairs where we do yoga sometimes really smells stuffy especially when the classes are one after the other. A plug on freshener might help.

May 25, 2023
Rated 1 out of 5 stars

Poor everything is poor toilet …

Poor everything is poor toilet changing room is unacceptable is totally joke

April 27, 2023
Energie Fitness - Palmers Green logo

Reply from Energie Fitness - Palmers Green

Hi Dawid,

I hope you're well.

We're very sorry to hear that the facilities in your énergie gym are not up to a satisfactory level. We at énergie are always trying to create a warm and welcoming space for our members and it seems we have fallen short on this occasion and hope to improve in the near future. Please speak to a member of staff regarding any of your concerns and they will be happy to assist.

Thanks for leaving feedback, we really appreciate it.

Best wishes,
énergie Fitness Central Team

Rated 1 out of 5 stars

I have been in this Gym (Palmers Green…

I have been in this Gym (Palmers Green branch) for over 1 year.
Then when I decided to have a break. I give them notice for 10 days that I am leaving.

They unfairly charged me another 1 month despite I requested to be cancelled with 10 day’s notice.

And I am on uncommitted membership that mean I can leave any time.

Please stay away from this Gym, there is a lot of good gym and good service around that area.

Many thanks

April 27, 2023
Unprompted review
Energie Fitness - Palmers Green logo

Reply from Energie Fitness - Palmers Green

Hi Hani,

I hope you're well.

We're sorry to hear that you have faced frustration when trying to leave one of our gyms. It is likely you are referring to our 30 day cancellation policy however, if you feel this is incorrect please contact your énergie gym directly and they will be able to assist you.

Best wishes,
énergie Fitness Central Team

Rated 5 out of 5 stars

love it

Ive been a member since this opened and it’s amazing! Miss J and Yusef tho but all the other staff are lovely too. Good vibes and a friendly environment 😀🔥

April 19, 2023
Unprompted review
Rated 1 out of 5 stars

Hiiii

Hi
The gym its very nice and the staff aswell so friendly, but I think you are closing the gym so early , I mean you have to close it more late some days because are to many people's there and we not have time to do exactly the exercises because we have to wait someone to finish and the time gone 🤷🏻‍♂️

March 18, 2023
Energie Fitness - Palmers Green logo

Reply from Energie Fitness - Palmers Green

Hey Edison,

I hope you're well.

We're very sorry to hear you are unhappy with the some of opening and closing times of the gym. Please raise this with a member of staff and they will be more than happy to listen to any suggestions you may have.

Thanks for taking the time to leave feedback, we really appreciate!

Have a great day,
énergie Fitness Central Team

Rated 5 out of 5 stars

Very impressed with this gym

Very impressed with this gym. I can’t wait to attend. The layout is fantastic. I felt so comfortable attending and joining especially as a big women! The personal trainer Nicholas Evagora really stood out for me and showed me around the gym at no charge. I’m really grateful for this gym.

At first, I was really worried about walking into the gym as I’m not in shape and very self conscious of my weight. However after having two babies, I have to be kind to my body!

Thanks again Energie fitness (Palmers Green)

January 19, 2023
Unprompted review
Rated 5 out of 5 stars

Excellence gym…

Really enjoy both Angie and Angela’s classes. Good choice of different classes available. The staff are always very friendly, helpful and make you feel so welcome.

January 25, 2023
Rated 5 out of 5 stars

I’ve recently signed up to the gym and…

I’ve recently signed up to the gym and think it’s fantastic. The staff are always welcoming and friendly greeting you on arrival.
I love how quiet the gym is and that you can always get on the desired equipment even if a member is on the equipment you’d like to use they’re usually considerate and never hog it.
The gym is always spotlessly clean with the employees working hard regularly cleaning.
The only downfall for me is that I
personally am unsatisfied by the showers. They are very poor as they never stay on and the water just trickles out. A lot of gyms supply hairdryers and Énergie unfortunately doesn’t.

January 19, 2023
Rated 1 out of 5 stars

Review of a body builder

Staff are kind and helpful, the gym is fairly clean.
However, plates and dummbells are always all over the place, members don't replace them on the regular basis. It is frustrating to start a workout packing away after others on regular basis. In busy hours minimal equipment selection doesn't facilitate a convenient workout.
This gym is for hobby trainers only, would not recommend for someone who is into serious, competitive training!!!!

December 14, 2022
Energie Fitness - Palmers Green logo

Reply from Energie Fitness - Palmers Green

Hi Judit,

I hope you're well.

We are very sorry to hear that the facilities within your gym are not of the very high standards that we set ourselves at énergie Fitness. We aim to provide facilities and an environment that drives our members to reach their fitness goals. Please speak to a member of staff regarding your concerns and they will be happy to assist you.

Thank you for taking the time to leave a review, we really appreciate the feedback.

Best wishes,
énergie Fitness Central Team

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