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Energie Fitness - Palmers Green Reviews 

215
TrustScore 4.5 out of 5

4.6

Broomfield lane, Palmers Green, N13 4EY London, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Energie is a great gym, I had done a boxing class there and the effort from the trainer yassin and the class itself was brilliant. The membership prices are definitely reasonable for what the gym has... See more

Rated 5 out of 5 stars

Very impressed with this gym. I can’t wait to attend. The layout is fantastic. I felt so comfortable attending and joining especially as a big women! The personal trainer Nicholas Evagora really s... See more

Rated 1 out of 5 stars

Staff are kind and helpful, the gym is fairly clean. However, plates and dummbells are always all over the place, members don't replace them on the regular basis. It is frustrating to start a workou... See more

Company replied

Rated 5 out of 5 stars

I have been going to this gym since I was 16. In the 2 years I've been here, I've never once felt uncomfortable because of a guy. After negative experiences at other gyms, I am very grateful - not jus... See more


Company details

  1. Fitness and Nutrition Service
  2. Fitness Center
  3. Fitness class
  4. Gym
  5. Personal Trainer

Written by the company

A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.

READY WHEN YOU ARE

Written by the company

We'd love you to join us!
All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.

The energie fitness promise

Our promise to our members...

We are here to wow you: We are on a mission to amaze and delight you We play: Energie by name and energie by nature – we will make you sweat and smile A place for you: You don’t just join our gym you join our family! We’ve got your back: Your experience delivered on your terms It's personal: We believe in you and your personal victory when you win we win!

Contact info

  • Broomfield lane, Palmers Green, N13 4EY, London, United Kingdom

4.6

Excellent

TrustScore 4.5 out of 5

215 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(215)

594 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Nice gym!

I love the gym. Always very well organized and clean. All staff always very attentive and available to help. I love going to the gym and I always feel at home.

April 23, 2021
Energie Fitness - Palmers Green logo

Reply from Energie Fitness - Palmers Green

Hey Caroline,

Thanks ever so much for your glowing review of our gym. Our team really appreciates all feedback from our valued members. We hope we can continue to deliver a top-notch service and to see you in the gym again soon!

Have a great day,

énergie Fitness Central Team

Rated 5 out of 5 stars

Review

These guys are really helpful and the equipment is good

April 23, 2021
Energie Fitness - Palmers Green logo

Reply from Energie Fitness - Palmers Green

Hey Andrew,

Thanks ever so much for your glowing review of our gym. Our team really appreciates all feedback from our valued members. We hope we can continue to deliver a top-notch service and to see you in the gym again soon!

Have a great day,

énergie Fitness Central Team

Rated 4 out of 5 stars
Energie Fitness - Palmers Green logo

Reply from Energie Fitness - Palmers Green

Hi Mark,

Thanks for your kind words – you’ve made our day! We’re thrilled that you have been enjoying our gym so far. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience. It seems we're a few steps for us to be perfect, but we will try our hardest to close that gap soon.

Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.

Have a great day,

énergie Fitness Central Team

Rated 5 out of 5 stars

Fabulous Online Service

I have really enjoyed the online classes provided by Énergie Fitness. The instructors are enthusiastic and helpful, always delivering excellent classes. The techniques can be adjusted to suit your ability, the instructors always explain how to do this. I have improved my fitness during lockdown as a result of the classes.

March 15, 2021
Energie Fitness - Palmers Green logo

Reply from Energie Fitness - Palmers Green

Hi there,

We are so happy to hear that our team members are delivering the top-notch health and fitness experience we hope to provide to every member that walks through our gym doors.

Thank you for taking the time to leave a review, we really appreciate your kind words.

Have a great day,

énergie Fitness Central Team

Rated 5 out of 5 stars

Great online classes

I have really enjoyed the online classes on offer, my sister was able to share her membership with me so I could take advantage of these.

The instructors are great, explain clearly and you can take things at your own pace.

Many thanks to all

March 15, 2021
Energie Fitness - Palmers Green logo

Reply from Energie Fitness - Palmers Green

Hi Geraldine,

I hope you're well.

Thank you for the glowing review and for taking the time to share your feedback with us.

We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.

Have a great day,

énergie Fitness Central Team

Rated 5 out of 5 stars

Excellent teachers who are really…

Excellent teachers who are really friendly and encouraging. Great workouts!

March 15, 2021
Energie Fitness - Palmers Green logo

Reply from Energie Fitness - Palmers Green

Hey Rosalind,

Thanks ever so much for your glowing review of our gym. Our team really appreciates all feedback from our valued members. We hope we can continue to deliver a top-notch service and to see you in the gym again soon!

Have a great day,

énergie Fitness Central Team

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Online Classes

I was a bit sceptical about doing online classes as I didn’t know what to expect. But I am so glad that I started the online classes. The range of classes are fantastic, from fitness to mindfulness and are suitable for all age groups. I could not recommend Energie Fitness enough. The classes have kept me busy during lockdown so I am really grateful to Energie Fitness! They have also allowed me to share my membership with friends and family. 😊

March 15, 2021
Energie Fitness - Palmers Green logo

Reply from Energie Fitness - Palmers Green

Hey Anna,

Thanks ever so much for your glowing review of our gym. Our team really appreciates all feedback from our valued members. We hope we can continue to deliver a top-notch service and to see you in the gym again soon!

Have a great day,

énergie Fitness Central Team

Rated 5 out of 5 stars

I am new member but I have been warmly…

I am new member but I have been warmly welcomed to the club and always asked if any help needed. Pandamic safety measures are always complied with by sataff and memebers.

Ahhmed Hassoun

December 28, 2020
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Reply from Energie Fitness - Palmers Green

Hi Ahmed,

Wow – thanks for your kind comments! We are so happy that our gym was everything you hoped it would be and that you are enjoying your énergie Fitness experience.

Our instructors are passionate about helping you achieve your fitness goals and they thrive on happy members so I’ll pass your feedback on to them. Our aim is to inspire you with #positiveénergie and it’s amazing that we made it happen for you.

Please come back for more fun and fitness, right here where you belong!

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

Excellent

Excellent and well organised

December 18, 2020
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Reply from Energie Fitness - Palmers Green

Hi Asad,

Thanks for your kind words – you’ve made our day! We’re thrilled that you enjoyed our classes. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience.

Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.

Best wishes,

énergie Fitness Central Team

Rated 5 out of 5 stars

Great service

Great service, lovely people and very welcoming. Easy to use equipment, lots of space and not too busy.

November 6, 2020
Energie Fitness - Palmers Green logo

Reply from Energie Fitness - Palmers Green

Hi Saba,

Thank you for taking the time to review us. We’re thrille to hear that you had a great experience with us at énergie Fitness.

Our instructors are continually improving and innovating their classes and keeping track of the best new gym equipment on the market so please come back and check us out again soon to see what’s new!

Thanks again – we appreciate it!

Have a great day!

énergie Fitness Central Team

Rated 5 out of 5 stars

Good team very kind and helpful

Good team very kind and helpful. I am absolutely satisfied.

November 6, 2020
Energie Fitness - Palmers Green logo

Reply from Energie Fitness - Palmers Green

Hi Janos,

I hope you're well.

Thank you for the glowing review and for taking the time to share your feedback with us. We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.

Best wishes,

énergie Fitness Central Team

Rated 4 out of 5 stars

Great community gym

Great community gym! Online app isn’t the sleekest but works just fine. Would be nice if zumba was offered as evening classes :)

October 30, 2020
Energie Fitness - Palmers Green logo

Reply from Energie Fitness - Palmers Green

Hi Julia,

Thanks for taking the time to leave a review, your positive feedback means so much to us. However, it does sound like we're a few steps of delivering a perfect member experience and we will work really hard to close that gap. If you have any suggestions for improvement, please feel free to run it by a member of staff.

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

It's a brilliant gym

It's a brilliant gym, well spaced out and very clean. Has good free weights as well as all the machines

October 30, 2020
Energie Fitness - Palmers Green logo

Reply from Energie Fitness - Palmers Green

Hi Jinesh,

Thanks for your kind words – you’ve made our day! We’re thrilled that you enjoyed the gym and that are team members are delivering the stellar service we aim to provide to every member. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience.

Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.

Best wishes,

énergie Fitness Central Team

Rated 3 out of 5 stars

Everything in the gym is great,

Everything in the gym is great,
Staff is great, equipment.
Only one exception is that ppl are using the same shoes inside and outside - some of them are not even using the lockers.
Today i even saw a boy with the shoes from
The outside and even with the umbrella next the bench press. Hygiene of some ppls using the gym is 0

October 30, 2020
Energie Fitness - Palmers Green logo

Reply from Energie Fitness - Palmers Green

Hi Damyan,

We are sorry to hear you are not completely satisfied with your experience with énergie Fitness so far. We want to deliver the best customer experience to every single one of our members. If you have anymore questions, queries or suggestions please speak to a member of staff and they will be happy to assist you.

Thank you for taking the time to leave a review, we really appreciate it.

Best wishes,
énergie Fitness Central Team

Rated 5 out of 5 stars

Great gym with helpful staff

Great gym with helpful staff. Felt really safe with all the COVID measures they have introduced.

October 4, 2020
Unprompted review
Energie Fitness - Palmers Green logo

Reply from Energie Fitness - Palmers Green

Hi there,

Thank you for taking the time to review us. We’re thrilled to hear that you had a great experience with us at énergie Fitness.

Our instructors are continually improving and innovating their classes and keeping track of the best new gym equipment on the market so please come back and check us out again soon to see what’s new!

Thanks again – we appreciate it!

Have a great day!

énergie Fitness Central Team

Rated 5 out of 5 stars

Really friendly and helpful gym with…

Really friendly and helpful gym with great staff. Pilates and yoga classes are good value .

October 4, 2020
Unprompted review
Energie Fitness - Palmers Green logo

Reply from Energie Fitness - Palmers Green

Hi Jo,

Thanks for your kind words – you’ve made our day! We’re thrilled that you enjoyed our classes. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience.

Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.

Best wishes,

énergie Fitness Central Team

Rated 5 out of 5 stars

A very friendly place and always well…

A very friendly place and always well organised as regards bookings and covid precautions. Always spacious and machines in excellent working condition.

October 3, 2020
Unprompted review
Energie Fitness - Palmers Green logo

Reply from Energie Fitness - Palmers Green

Hi David,

Thanks for your kind words – you’ve made our day! We’re thrilled that you enjoyed our classes. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience.

Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.

Best wishes,

énergie Fitness Central Team

Rated 3 out of 5 stars

Hygine

Good gym, ı am hoping it could get cleaner.

October 2, 2020
Unprompted review
Energie Fitness - Palmers Green logo

Reply from Energie Fitness - Palmers Green

Hi Melek,

We're very sorry to hear you are not completely satisfied with your experience with us just yet. Please speak to a member if staff regarding any questions, queries or suggestions you may have and they will be happy to assist you.

Thank you for taking the time to leave a review, we appreciate all feedback.

Best wishes,
énergie Fitness Central Team

Rated 4 out of 5 stars

Lovely gym

Lovely gym, friendly staff. Light and airy, good air con and full range of equipment. Staff are knowledgeable. Opening hours are better than other gyms in the area. Generally clean but closer attention needed as sometimes dusty and bins need emptying more often. The cleaning regime needs following consistently. Sometimes feels like a youth club depending on the time of day as some young people hang around with the young staff.

October 2, 2020
Unprompted review
Energie Fitness - Palmers Green logo

Reply from Energie Fitness - Palmers Green

Hi there,

Wow – thanks for your kind comments! We are so happy that our gym was everything you hoped it would be and that you are enjoying your énergie Fitness experience

Our instructors are passionate about helping you achieve your fitness goals and they thrive on happy members so I’ll pass your feedback on to them. Our aim is to inspire you with #positiveénergie and it’s amazing that we made it happen for you.

If you have any suggestions for improvement, please run it by a member of staff and they will be more than happy to listen.

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

Such lovely staff and nice environment

October 2, 2020
Unprompted review
Energie Fitness - Palmers Green logo

Reply from Energie Fitness - Palmers Green

Hey ER,

Thanks for your great review of our énergie Fitness Club, we really appreciate all feedback.

We love hearing from happy members and it’s truly rewarding to hear that we’ve made a positive difference to you on your fitness journey.

Our teams works hard to make sure members enjoy every minute of their workout so I’ll be sure to pass your kind words on to them.

Thanks again, and we hope to see you again soon!

énergie Fitness Central Team

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