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Energie Fitness - Sandhurst Reviews 

177
TrustScore 4.5 out of 5

4.3

390-398 Yorktown Road, College Town, GU47 0PU Sandhurst, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Love this gym! Friendly members and trainers. I changed gyms last year and am so pleased that I did. I have a fabulous personal trainer there, Robyn, who encourages me, shows me how to get the most ou... See more

Rated 1 out of 5 stars

The gym’s hygiene has gone downhill. Equipment is often left dirty and members rarely wipe it down, even with cleaning stations available. It’s unpleasant and feels like no one’s enforcing basic hyg... See more

Company replied

Rated 5 out of 5 stars

Great, affordable little gym. Plenty of on site-parking and nice and clean showers/ changing rooms. The owners clearly care for the equipment, classes and even welcome you in to the gym. Become a regu... See more

Rated 5 out of 5 stars

Staff are absolutely amazing! All incredibly friendly and knowledgeable. I was anxious about joining the gym, but the team at Energie have been so welcoming and have really made the gym feel like a... See more


Company details

  1. Fitness and Nutrition Service
  2. Fitness Center
  3. Fitness class
  4. Gym
  5. Personal Trainer

Written by the company

A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.

READY WHEN YOU ARE

Written by the company

We'd love you to join us!
All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.

The energie fitness promise

Our promise to our members...

We are here to wow you: We are on a mission to amaze and delight you We play: Energie by name and energie by nature – we will make you sweat and smile A place for you: You don’t just join our gym you join our family! We’ve got your back: Your experience delivered on your terms It's personal: We believe in you and your personal victory when you win we win!

Contact info

  • 390-398 Yorktown Road, College Town, GU47 0PU, Sandhurst, United Kingdom

4.3

Excellent

TrustScore 4.5 out of 5

177 reviews

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This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 2 weeks

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4.3

All reviews

(177)

591 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great gym

Great gym. Excellent all new equipment, friendly helpful staff. Took the extra mile to have some classes outside during current restrictions. Monthly price is good compared with others.

April 30, 2021
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Reply from Energie Fitness - Sandhurst

Hi Jeff,

I hope you're well.

Thank you for the glowing review and for taking the time to share your feedback with us. We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.

Best wishes,

énergie Fitness Central Team

Rated 4 out of 5 stars

Reason for 4 Stars is that this Gym has…

Reason for 4 Stars is that this Gym has opened up with COVID in mind it is very well spaced out, a good atmosphere I feel safe when attending. I will review the classes when they are able to be open in the studio. I see they do have outside classes which I am not able to attend at the moment due to work commitments.

April 30, 2021
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Reply from Energie Fitness - Sandhurst

Hi there,

Thanks for your kind words – you’ve made our day! We’re thrilled that you have been enjoying our gym so far. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience. It seems we're a few steps for us to be perfect, but we will try our hardest to close that gap soon.

Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.

Best wishes,

énergie Fitness Central Team

Rated 5 out of 5 stars
Energie Fitness - Sandhurst logo

Reply from Energie Fitness - Sandhurst

Hi Vicki,

I hope you're well.

Thank you for the glowing review and for taking the time to share your feedback with us.

We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.

Have a great day,

énergie Fitness Central Team

Rated 5 out of 5 stars

For me this Gym is local and affordable

For me this Gym is local, affordable and well equipped. The main aim for me is losing weight after lock down which I find the cardio equipment more than adequate, never struggle to find a space or a suitable machine. After for weight training I have seen the equipment is state of the art, the gym has bags of free weights and benches plus is well laid out.

April 30, 2021
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Reply from Energie Fitness - Sandhurst

Hey Dan,

Thanks ever so much for your glowing review of our gym. Our team really appreciates all feedback from our valued members. We hope we can continue to deliver a top-notch service and to see you in the gym again soon!

Have a great day,

énergie Fitness Central Team

Rated 5 out of 5 stars

Fantastic environment to workout in

Fantastic environment to workout in! The staff are very friendly and approachable which makes all the difference☺

April 30, 2021
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Reply from Energie Fitness - Sandhurst

Hi Robbie,

We are so happy to hear that our team members are delivering the top-notch health and fitness experience we hope to provide to every member that walks through our gym doors.

Thank you for taking the time to leave a review, we really appreciate your kind words.

Have a great day,

énergie Fitness Central Team

Rated 5 out of 5 stars
Energie Fitness - Sandhurst logo

Reply from Energie Fitness - Sandhurst

Hey Mike,

Thanks ever so much for your glowing review of our gym. Our team really appreciates all feedback from our valued members. We hope we can continue to deliver a top-notch service and to see you in the gym again soon!

Have a great day,

énergie Fitness Central Team

Rated 5 out of 5 stars

Very friendly and welcoming

Very friendly and welcoming. Excellent for the community with a great selection of equipment.

April 30, 2021
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Reply from Energie Fitness - Sandhurst

Hi John,

Really appreciate you taking the time to leave such positive feedback for us, it's great to hear what our members think. We hope we can continue to deliver a stellar service and to see you in the gym again soon.

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

Good vibes

Cannot fault the gym it’s got pretty much everything you neeed for all workouts.
The staff attitude is 5 stars always welcoming and constantly there assisting anyone that’s unsure.
As they are a new gym there has been things people have said are missing but they have been quick to purchase and bring them in !

April 30, 2021
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Reply from Energie Fitness - Sandhurst

Hi Benjamin,

We are so happy to hear that our team members are delivering the top-notch health and fitness experience we hope to provide to every member that walks through our gym doors.

Thank you for taking the time to leave a review, we really appreciate your kind words.

Have a great day,

énergie Fitness Central Team

Rated 5 out of 5 stars

Great gym!

Great gym! Nice to have brand new and modern equipment, nice people and a nice atmosphere. All for a reasonable monthly fee too.

April 30, 2021
Energie Fitness - Sandhurst logo

Reply from Energie Fitness - Sandhurst

Hi there,

We are so happy to hear that our team members are delivering the top-notch health and fitness experience we hope to provide to every member that walks through our gym doors.

Thank you for taking the time to leave a review, we really appreciate your kind words.

Have a great day,

énergie Fitness Central Team

Rated 3 out of 5 stars

Awesome Gym

Overall the staff are fantastic very welcoming and overall the club is incredibly clean, all members take new measures for the pandemic seriously, good amount of dumbbells, nice variety of plates, there is a nice variety and quality in the cardio machaines. Good shower pressure and changing room had Okay facilities. The reason for 3 stars is lack of equipment, whilst my workouts often fall out of a busy period, the lack of variety in isolation machines makes me not want to go in during busy periods and the free weight equipment has 6 stations in total with three of these simply being benchs. Only things I feel to add to make the gym 5 star would be hamstring curl machine, maybe a calf press and some adductor and abductor machines

April 30, 2021
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Reply from Energie Fitness - Sandhurst

Hey Brandon,

We're sorry to hear that you are not wholly satisfied with the gym itself and there are clearly some things we can work on. We want to deliver the perfect customer experience to every single one of our valued members, it seems we have fallen short on this occasion and for that we sincerely apologise. Please speak to a member of staff if you have any queries or suggestions and they will be happy to assist you.

Thank you for taking the time to leave a review, we appreciate all feedback.

Best wishes,
énergie Fitness Central Team

Rated 5 out of 5 stars

Excellent premises with an excellent…

Excellent premises with an excellent app for booking visits. Machines are all new with ability to cater for all levels.

April 28, 2021
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Reply from Energie Fitness - Sandhurst

Hey Kenny,

Thanks ever so much for your glowing review of our gym. Our team really appreciates all feedback from our valued members. We hope we can continue to deliver a top-notch service and to see you in the gym again soon!

Have a great day,

énergie Fitness Central Team

Rated 5 out of 5 stars

great new gym

great new gym, excellent equipment really good and helpful staff.

April 28, 2021
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Reply from Energie Fitness - Sandhurst

Hey BIll,

Thanks ever so much for your glowing review of our gym. Our team really appreciates all feedback from our valued members. We hope we can continue to deliver a top-notch service and to see you in the gym again soon!

Have a great day,

énergie Fitness Central Team

Rated 5 out of 5 stars

Excellent gym!!!

Excellent gym and I have used many. All the kit that you need, all clean and new and the team there give it a great family feel. Can’t recommend it enough!!!

April 26, 2021
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Reply from Energie Fitness - Sandhurst

Hi Dom,

We are so happy to hear that our team members are delivering the top-notch health and fitness experience we hope to provide to every member that walks through our gym doors.

Thank you for taking the time to leave a review, we really appreciate your kind words.

Have a great day,

énergie Fitness Central Team

Rated 5 out of 5 stars

Having been shy to join a gym…

Having been shy to join a gym previously, I made the choice to start with the team at Sandhurst, who have been incredibly encouraging and helpful. I always get welcomed and acknowledged. Its a nice atmosphere and not at all overwhelming with the equipment I want first in the door.
I hope to continue my journey with them and can't wait for the indoor classes to start.

April 25, 2021
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Reply from Energie Fitness - Sandhurst

Hi there,

Really appreciate you taking the time to leave such positive feedback for us, it's great to hear what our members think. We hope we can continue to deliver a stellar service and to see you in the gym again soon.

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

Great Start.

Great Start.

Was looking for flexible, affordable gym membership close to home, Energie Fitness Sandhurst has delivered.

Easy booking platform, great staff and have had no issues getting a slot when I have wanted so far, long may it continue.

April 25, 2021
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Reply from Energie Fitness - Sandhurst

Hey Steve,

Thanks for your great review of our gym. We love hearing from happy members and it’s truly rewarding to hear that we’ve made a positive difference to you on your fitness journey.

Our trainer works hard to make sure members enjoy every minute of their workout so I’ll be sure to pass your kind words on to them.

Thanks again, and we hope to see you again soon!

énergie Fitness Central Team

Rated 5 out of 5 stars

The gym is superclean

The gym is superclean, staff very friendly and welcoming, good range of new equipment well set out. It feels spacious and airy. As a health professionaI I am very pleased to see that they have a defibrillator on site demonstrating a very responsible, proactive attitude and preparedness for untoward situations.

April 23, 2021
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Reply from Energie Fitness - Sandhurst

Hey George,

Thanks ever so much for your glowing review of our gym. Our team really appreciates all feedback from our valued members. We hope we can continue to deliver a top-notch service and to see you in the gym again soon!

Have a great day,

énergie Fitness Central Team

Rated 5 out of 5 stars

A great place

Have really enjoyed my first couple of weeks. Everyone are very friendly and helpful. It is a great environment to enjoy exercising without any pressure. I am always looking forward to my next visit.

April 23, 2021
Energie Fitness - Sandhurst logo

Reply from Energie Fitness - Sandhurst

Hey John,

Thanks ever so much for your glowing review of our gym. Our team really appreciates all feedback from our valued members. We hope we can continue to deliver a top-notch service and to see you in the gym again soon!

Have a great day,

énergie Fitness Central Team

Rated 5 out of 5 stars

Great gym

Great gym, friendly helpful staff and the equipment is fantastic.

April 23, 2021
Energie Fitness - Sandhurst logo

Reply from Energie Fitness - Sandhurst

Hey Andy,

Thanks ever so much for your glowing review of our gym. Our team really appreciates all feedback from our valued members. We hope we can continue to deliver a top-notch service and to see you in the gym again soon!

Have a great day,

énergie Fitness Central Team

Rated 5 out of 5 stars

I'm new to the gym

I'm new to the gym, so felt a bit intimidated on my first visit, thank god for the mask hiding my embarrassment. I shouldn’t have worried, the Team of instructors are fantastic and made me feel at ease straight away, offering help and advice and most of all encouragement. I really enjoy starting my day off with a workout, that feeling of sluggishness and can’t be bothered has truly gone. I would highly recommend this gym to anyone who wants to make a positive change and feel the benefits of having more energy.

April 23, 2021
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Reply from Energie Fitness - Sandhurst

Hey Elaine,

We really appreciate you taking the time to leave us a review, it's really important to for us to hear your feedback.

Thanks ever so much for your kind words, it's what drives our trainers to deliver a top-notch experience. We're always looking to improve so if you have any suggestions please let your club know.

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

Fab gym !

Great new gym to Sandhurst ! Friendly and helpful staff and fab variety of equipment !

April 23, 2021
Energie Fitness - Sandhurst logo

Reply from Energie Fitness - Sandhurst

Hey there,

Thanks ever so much for your glowing review of our gym. Our team really appreciates all feedback from our valued members. We hope we can continue to deliver a top-notch service and to see you in the gym again soon!

Have a great day,

énergie Fitness Central Team

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